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Added 22 mins ago
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Project Coordinator - Water/Wastewater
Graham
Mapleton, ON
- Full-time
Graham is actively recruiting for a Project Coordinator to support the Water/Wastewater Division. Reporting to the Senior Operations Manager, this role is integral to coordinating,…
Added 22 mins ago
TL
PREVENTIVE MAINTENANCE TECHNICIAN (I)
Troy Life & Fire Safety Ltd.
Langley (District), BC · Langley, BC
- Full-time
Ensure the most productive use of time by regularly communicating with their service coordinator when a job is completed.
Added 22 mins ago
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Project Coordinator - Water/Wastewater
Graham
Toronto, ON
- Full-time
Graham is actively recruiting for a Project Coordinator to support the Mechanical and Electrical scopes within our Water/Wastewater Division. Reporting to the Senior Project Manager and…
Added 22 mins ago
Coordinator, Content Marketing
Tourism Whistler
Whistler, BC
The Coordinator, Content Marketing creates engaging social content and helps keep Tourism Whistler’s digital channels accurate, current and connected. Working closely with our social, web…
Added 22 mins ago
FH
Cardiac Sonographer - Chilliwack General Hospital
Fraser Health
Chilliwack, BC
- Part-time
Reporting to the Supervisor, Cardiac Sonography and Site Coordinator, Medical Imaging, the Cardiac Sonographer practices in accordance with the standards of professional practice as well as…
Added 37 mins ago
MO
Director of Community Development
Municipality of the County of Annapolis
Annapolis Royal, NS
- Full-time
Support the Tourism and Marketing Coordinator with initiatives across Annapolis County
Added 37 mins ago
BC
Stewarding Assistant Manager
Banff Centre for Arts and Creativity
Banff, AB
- Full-time
Added 37 mins ago
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Surface Training & Lockout Coordinator
Nutrien
Saskatoon, SK
- Full-time
Provide back-up coverage for Operations Coordinator Role, when necessary
Added 50 mins ago
MC
Partnership & Business Developer
Mi'kmaq Confederacy of Prince Edward Island
Scotchfort, PE
- Full-time
Reporting to the Senior Program Coordinator of Employment Services, the responsibilities of the position include, but are not limited to the following:
Added 52 mins ago
MC
Project Coordinator – Light Industrial/Commercial
MatchBox Consulting Group
Vancouver, BC
- $80,000 to $90,000 CAD / year
- Contract
Project Coordinator / Assistant Project Manager – General Contracting
Added 52 mins ago
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Fulfilment Operations Coordinator
IKEA
Hamilton, ON
- Full-time
In the IKEA world, this position is officially referred to as Fulfilment Operations Coordinator.
Added 52 mins ago
SH
Home Care Attendant-Aide - Soins à domicile
Southern Health-Santé Sud
MB · Vita, MB
- Full-time
Under the direction of the Resource Coordinator - Home Care, the Home Care Attendant (HCA) functions as a member of the Home Care team and is responsible for the provision of personal care…
Added 52 mins ago
LC
Client Experience & Service Coordinator
LightForm Canada
Vancouver, BC
- Full-time
LightForm is looking for a proactive, detail-oriented Client Experience & Service Coordinator to join our Edmonton Head Office team.
Added 52 mins ago
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Nurse Coordinator
Renfrew Victoria Hospital
Renfrew, ON
- Contract
Come join us! As a result of internal movement at RVH, we are hiring a Temporary Full-Time Nursing Coordinator with our Administration Department.
Added 52 mins ago
SH
Home Care Attendant
Southern Health-Santé Sud
MB · Rosenort, MB
- Internship
Under the direction of the Resource Coordinator - Home Care, the Home Care Attendant (HCA) functions as a member of the Home Care team and is responsible for the provision of personal care…
Added 52 mins ago
SH
Ability Management Coordinator
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
…Mission, Values of St. Boniface Hospital, the ABILITY MANAGEMENT COORDINATOR is responsible for directing all workplace activities associated with ability management including acting as a…
Added 52 mins ago
FH
Registered Nurse, Medicine, Ridge Meadow s Hospital
Fraser Health Authority
Pitt Meadows, BC
- $41.42 to $59.52 CAD / hour
- Part-time
…delivery, and collaborating and communicating with the Patient Care Coordinator on issues that will affect the care/discharge…
Added 52 mins ago
CE
Operational Integrity Field Operator
Cenovus Energy
Lloydminster, SK
- Full-time
…operations across our assets. Reporting to the Operations Integrity Coordinator, you will play an important role in coordinating supplier activities, minimizing operational downtime,…
Added 1 hour ago
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Coordonnateur.trice, logistique
Logistec
Montreal, QC
- Full-time
Are you passionate about logistics? Are you known for providing excellent customer service and motivated by achieving your goals? If so, this Logistics Coordinator position is for you!
Added 1 hour ago
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Quality Inspector
GFT
Toronto, ON
- Full-time
As a Quality Coordinator/Inspector, you will execute hands-on QA/QC inspections across all project phases, from design through to construction and closeout. You will verify field compliance…
Added 1 hour ago
VC
Transition Services Coordinator (Registered Nurse) - Nursing
Vancouver Coastal Health
Vancouver, BC
- $49.2 to $63.47 CAD / hour
- Temporary
Come work as a Transition Services Coordinator with Vancouver Coastal Health (VCH) at Vancouver General Hospital in Vancouver, BC! Apply now to join the team!
Added 1 hour ago
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Architectural Project Coordinator
AECOM
Ottawa, ON
- $65,000 to $85,000 CAD / year
- Full-time
AECOM is seeking a Project Coordinator to support our Buildings + Places team in a newly created position based in Ottawa, ON.
Added 1 hour ago
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Technical Support Specialist
Arrow Transportation Systems Inc.
Vancouver, BC
- Full-time
Assist IT Service Management Coordinator with service management related duties
Added 1 hour ago
TC
Coordonnateur / Coordonnatrice de Magasin de Détail Temps Plein Winners/HomeSense - Mega Centre Saint-Eustache
TJX Companies
Saint-Eustache, QC · St-Eustache, Quebec
- Full-time
We’re looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in…
Added 1 hour ago
NE
Intensive Service Coordination Case Manager #26-77
North Eastern Ontario Family and Children's Services (NEOFACS)
Timmins, ON
- $55,458 to $74,931 CAD / year
- Contract
…contacted regarding this competition, please advise the interview coordinator of accommodation measures you may require during our selection process. Information received relating to…

Arrow Transportation Systems Inc.

Technical Support Specialist

Suite 1300-999 West Hastings St., Vancouver, BC, V6C 2W2, Canada

Compensation: $65,000 -$78,000 · Full-time

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Job details

Pay: Compensation: $65,000 -$78,000
Job type: Full-time
Apply by: Nov 5, 2027
Posting language: English
Posted: Nov 5, 2026

Original job description

We Offer

Location: Vancouver, BC (Hybrid)
Job Status: Full Time Permanent
Compensation: $65,000 -$78,000
Pension: Pension matching program of 4%
Benefits: Employer-paid benefits package, including dental, prescription drugs, paramedical services, life insurance, short- and long-term disability coverage, and more
The stability of a 100+ year old company and the spirit of an innovative and entrepreneurial organization

As advocates of equal opportunity, we welcome applications from individuals of all backgrounds. We firmly believe that diversity fosters innovation and contributes to the success of Arrow.

Overview

In Business since 1919 and still growing, Arrow is a leader in bulk commodity hauling, reload operations, freight management, logistics, consulting, and technology with operations throughout Canada and the U.S.

We are looking for an Technical Support Specialist to join us and become part of the Arrow family. The Technical Support Specialist role is to ensure the organization’s users are supported technically so they can successfully accomplish their assigned work tasks. This role includes troubleshooting user technical issues, including hardware, software and systems based issues. Incident and request resolution can involve the use of diagnostics and service request tracking tools, as well requiring hands-on support at the desktop level.For more information please visit www.arrowcareers.ca

Responsibilities

Evaluate documented resolutions and analyze trends for ways to prevent future problems.
Field incoming incident and service requests from end users via email, web form, and telephone, in a professional and courteous manner.
Document all pertinent end user identification information and nature of issue.
Comply with all rules and regulations, protocols and established metrics
Build rapport and elicit issue details from users.
Prioritize and escalate issues, when required, to the appropriately experienced technician.
Responding to all issues ensuring that SLA’s are met and targets maintained.
Perform hands-on resolution at the desktop-level, including installing and upgrading software, implementing and maintaining of file backups.
Develop help documents and knowledge base articles for end users.
Work with third-party vendors in issue resolution.
Travel to user locations, as needed, delivering and fixing hardware, and providing support to the Systems Administrator.
Assist IT Service Management Coordinator with service management related duties
Other duties as assigned by manager.

You Possess

Degree or Diploma in Computing Science, or equivalent education/experience
Excellent and clear communication skills, both verbal and written
Exceptional interpersonal skills, with a focus on rapport-building, listening and questioning skills in a diverse working environment
Strong work ethic, time management, and job prioritization skills
Strong safety mindset, especially when visiting other branch office locations
Strong concern for the accuracy and quality of work
Internal and external customer service skills
Problem Solving ability
Strong work ethic and positive team attitude
Needs to be responsible, accountable and dependable
Embody Arrow's values: Safety, Responsibility, Integrity, Quality, Teamwork and Fun!

#IND

Arrow has been recognized as a Top Fleet Employer of Distinction, a SmartWay Transport Partner, a BCTA Clean Carrier, a BC Hydro Clean Energy Champion and as a Carrier of Excellence in Women's Leadership.

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More about this job

Responsibilities

The Technical Support Specialist is responsible for troubleshooting hardware, software, and system issues to ensure users can effectively complete their tasks. This role involves managing incident requests, performing desktop-level support, and maintaining documentation to prevent future technical problems.

Requirements

Candidates must possess a degree or diploma in Computing Science or equivalent experience. Strong communication, interpersonal, and problem-solving skills are required to provide effective support in a diverse environment.

Skills

Technical support
Troubleshooting
Hardware maintenance
Software installation
Incident management
Service request tracking
Communication skills
Interpersonal skills
Time management
Problem solving
Customer service
Knowledge base documentation
Desktop support
File backups
Vendor management

Benefits

Pension matching program
Dental insurance
Prescription drug coverage
Paramedical services
Life insurance
Short-term disability coverage
Long-term disability coverage

Visa sponsorship

Not detected in the job text

Keywords

Technical Support
Hardware
Software
Desktop Support
Incident Management
SLA
IT Service Management
Troubleshooting
Backup
Logistics
Freight Management
Computing Science
Customer Service
Help Desk
Systems Administration

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