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Added 36 mins ago
R|
ACCESS ALS Program Development Manager
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Temporary
With Dr. Genge’s decades experience in early phase clinical trial leadership and in partnership with the CIM’s Phase 1 unit - this initiative will close critical gaps in site capabilities,…
Added 1 hour ago
SV
Patient Experience Coordinator
Skin Vitality Medical Clinic
Hamilton, ON
- $22 to $25 CAD / hour
- Full-time
Skin Vitality Medical Clinic is looking for a Senior Patient Experience Coordinator who is ready to take on greater responsibility, support clinic leadership, and play an important role in…
Added 2 hours ago
UO
Manager of Operations
University of Victoria
Victoria, BC
- Full-time
Reporting to the Director of the Kula: Library Futures Academy, the Manager of Operations provides leadership for the planning, coordination, communications, and operational infrastructure…
Added 3 hours ago
CU
Youth Programs Lead
Calgary Ultimate Association
Calgary, AB · Greater Calgary Metropolitan Area
- Contract
…programs, including curriculum, player and coaching support, and operations. Serving as primary contact for coaches, participants, and families, the Youth Programs Lead ensures programs are…
Added 3 hours ago
AG
Coordinator, Health and Safety
Alamos Gold Inc.
Matachewan, ON
- Full-time
Alamos Gold Inc. Young-Davidson is currently recruiting the following challenging position to join our operations team:
Added 5 hours ago
LS
Operations and Club Services Manager - Permanent - 19637
LRO Staffing
Ottawa, ON
- Full-time
…Nepean, is seeking an organized, service-oriented, and proactive Operations & Club Services Manager to support the day-to-day administration and delivery of its programs and…
Added 5 hours ago
CH
Project Coordinator
Covenant Health Canada
AB · Edmonton, AB
- Full-time
Reporting to the Senior Program Officer (SPO), Integrated Access Acute Care Services, the Project Coordinator provides project coordination, operational planning, analytical support, and…
Added 6 hours ago
AL
Field Manager
Atkinson Landscaping
Surrey, BC
- $75,000 to $85,000 CAD / year
- Full-time
Atkinson Landscaping is adding a new layer of field leadership to support our growing crew operations. The Field Manager is a hands-on role responsible for the day-to-day performance of 3–5…
Added 6 hours ago
PC
Terminal Supervisor (12-Month Term)
Parkland Corporation
Burnaby, BC
- Other
…Greater Caribbean, and Europe. The Partnership’s midstream operations include an extensive network of approximately 14,000 miles of pipeline and over 160 terminals. This critical…
Added 7 hours ago
Body Shop Production Coordinator
The Jim Pattison Auto Group
Winnipeg, MB
As a Production Coordinator, you’ll help keep our collision centre’s daily operations organized and running smoothly, working closely with technicians, estimators, parts, management, and…
Added 10 hours ago
ET
Operations Coordinator - Kamloops, BC
Elevation Technical Services
Kamloops, BC
- Full-time
As Elevation continues to grow, we are seeking a highly organized, proactive, and detail-oriented Operations Coordinator to support the day-to-day operations of our head office in Kamloops,…
Added 10 hours ago
Field Utilities Coordinator (Construction)
PACT
ON · Mississauga, Ontario
The Field Utilities Coordinator will support safe excavation and drilling activities by coordinating utility locates and ground disturbance clearance in the field and implementing the…
Added 11 hours ago
Project Coordinator
Konrad
Toronto, ON
…coordination capacity across client engagements. As a Project Coordinator, you excel at orchestrating cross-functional teams to deliver impactful solutions, while contributing to how…
Added 11 hours ago
MB
Warehouse Coordinator (Wednesday to Saturday 4pm - 2am)
Martin Brower UK and Ireland
Oshawa, ON
- Full-time
The Warehouse Coordinator role offers an administrative support to the warehouse operations of a dedicated McDonald's distributorship with responsibility for planning/scheduling of manpower…
Added 11 hours ago
ET
Operations Coordinator
Elevation Technical Services
Vancouver, BC
- Full-time
As Elevation continues to grow, we are seeking a highly organized, proactive, and detail-oriented Operations Coordinator to support the day-to-day operations of our head office in Kamloops,…
Added 11 hours ago
MB
Warehouse Coordinator: 18-month contract, Wednesday-Saturday or Sunday-Wednesday, 4:30am-2:30am
Martin Brower UK and Ireland
Brampton, ON
- Full-time
The Warehouse Coordinator role offers an administrative support to the warehouse operations of a dedicated McDonald's distributorship with responsibility for planning/scheduling of manpower…
Added 11 hours ago
PC
Terminal Supervisor (12-Month Term)
Parkland Corporation
Burnaby, BC
- Other
…Greater Caribbean, and Europe. The Partnership’s midstream operations include an extensive network of approximately 14,000 miles of pipeline and over 160 terminals. This critical…
Added 11 hours ago
PC
Terminal Supervisor (12-Month Term)
Parkland Corporation
Burnaby, BC
- Other
…Greater Caribbean, and Europe. The Partnership’s midstream operations include an extensive network of approximately 14,000 miles of pipeline and over 160 terminals. This critical…
Added 12 hours ago
A
Hearing Aid Specialist or Audiologist
Amplifon
Chilliwack, BC
- Full-time
Partner with the Client Care Coordinator to ensure seamless store operations and effective schedule management.
Added 12 hours ago
Lead Hand - Supply and Distribution
Winnipeg Regional Health Authority
Winnipeg, MB
…efficiency of the warehouse, traffic, Unit Supply and Mail operations and coordinates the move of items from one location to…
Added 12 hours ago
MB
Transportation Coordinator, Wednesday-Saturday or Sunday-Wednesday 12:00pm-10pm
Martin Brower UK and Ireland
Calgary, AB
- Full-time
The Transportation Coordinator role supports the Transportation department with administrative tasks. He or she supports planning the hourly workforce while nurturing an environment that…
Added 12 hours ago
SH
Lead Hand - Supply and Distribution
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
…efficiency of the warehouse, traffic, Unit Supply and Mail operations and coordinates the move of items from one location to…
Added 12 hours ago
R|
ACCESS ALS Program Development Manager
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Temporary
With Dr. Genge’s decades experience in early phase clinical trial leadership and in partnership with the CIM’s Phase 1 unit - this initiative will close critical gaps in site capabilities,…
Added 12 hours ago
TS
Christmas Kettle Assistant
The Salvation Army Canada and Bermuda Territory
Smiths Falls, ON · Mississippi-Rideau Lakes Corps
- Part-time
Assist with overseeing the operations of the Christmas Kettle campaign including scheduling of staff and/or volunteers.
Added 13 hours ago
H
Nurse B - Registered Nurse
HealthCareersInSask.ca
Swift Current, SK
- Full-time
Job Description: Reporting to the Program Manager, the Unit Coordinator will be responsible for the day to day operations and patient flow of the Unit. He/She will facilitate the use of…

Arrow Transportation Systems Inc.

Technical Support Specialist

Suite 1300-999 West Hastings St., Vancouver, BC, V6C 2W2, Canada

Compensation: $65,000 -$78,000 · Full-time

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Job details

Pay: Compensation: $65,000 -$78,000
Job type: Full-time
Apply by: Nov 5, 2027
Posting language: English
Posted: Nov 5, 2026

Original job description

We Offer

Location: Vancouver, BC (Hybrid)
Job Status: Full Time Permanent
Compensation: $65,000 -$78,000
Pension: Pension matching program of 4%
Benefits: Employer-paid benefits package, including dental, prescription drugs, paramedical services, life insurance, short- and long-term disability coverage, and more
The stability of a 100+ year old company and the spirit of an innovative and entrepreneurial organization

As advocates of equal opportunity, we welcome applications from individuals of all backgrounds. We firmly believe that diversity fosters innovation and contributes to the success of Arrow.

Overview

In Business since 1919 and still growing, Arrow is a leader in bulk commodity hauling, reload operations, freight management, logistics, consulting, and technology with operations throughout Canada and the U.S.

We are looking for an Technical Support Specialist to join us and become part of the Arrow family. The Technical Support Specialist role is to ensure the organization’s users are supported technically so they can successfully accomplish their assigned work tasks. This role includes troubleshooting user technical issues, including hardware, software and systems based issues. Incident and request resolution can involve the use of diagnostics and service request tracking tools, as well requiring hands-on support at the desktop level.For more information please visit www.arrowcareers.ca

Responsibilities

Evaluate documented resolutions and analyze trends for ways to prevent future problems.
Field incoming incident and service requests from end users via email, web form, and telephone, in a professional and courteous manner.
Document all pertinent end user identification information and nature of issue.
Comply with all rules and regulations, protocols and established metrics
Build rapport and elicit issue details from users.
Prioritize and escalate issues, when required, to the appropriately experienced technician.
Responding to all issues ensuring that SLA’s are met and targets maintained.
Perform hands-on resolution at the desktop-level, including installing and upgrading software, implementing and maintaining of file backups.
Develop help documents and knowledge base articles for end users.
Work with third-party vendors in issue resolution.
Travel to user locations, as needed, delivering and fixing hardware, and providing support to the Systems Administrator.
Assist IT Service Management Coordinator with service management related duties
Other duties as assigned by manager.

You Possess

Degree or Diploma in Computing Science, or equivalent education/experience
Excellent and clear communication skills, both verbal and written
Exceptional interpersonal skills, with a focus on rapport-building, listening and questioning skills in a diverse working environment
Strong work ethic, time management, and job prioritization skills
Strong safety mindset, especially when visiting other branch office locations
Strong concern for the accuracy and quality of work
Internal and external customer service skills
Problem Solving ability
Strong work ethic and positive team attitude
Needs to be responsible, accountable and dependable
Embody Arrow's values: Safety, Responsibility, Integrity, Quality, Teamwork and Fun!

#IND

Arrow has been recognized as a Top Fleet Employer of Distinction, a SmartWay Transport Partner, a BCTA Clean Carrier, a BC Hydro Clean Energy Champion and as a Carrier of Excellence in Women's Leadership.

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More about this job

Responsibilities

The Technical Support Specialist is responsible for troubleshooting hardware, software, and system issues to ensure users can effectively complete their tasks. This role involves managing incident requests, performing desktop-level support, and maintaining documentation to prevent future technical problems.

Requirements

Candidates must possess a degree or diploma in Computing Science or equivalent experience. Strong communication, interpersonal, and problem-solving skills are required to provide effective support in a diverse environment.

Skills

Technical support
Troubleshooting
Hardware maintenance
Software installation
Incident management
Service request tracking
Communication skills
Interpersonal skills
Time management
Problem solving
Customer service
Knowledge base documentation
Desktop support
File backups
Vendor management

Benefits

Pension matching program
Dental insurance
Prescription drug coverage
Paramedical services
Life insurance
Short-term disability coverage
Long-term disability coverage

Visa sponsorship

Not detected in the job text

Keywords

Technical Support
Hardware
Software
Desktop Support
Incident Management
SLA
IT Service Management
Troubleshooting
Backup
Logistics
Freight Management
Computing Science
Customer Service
Help Desk
Systems Administration

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