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Added 12 mins ago
WC
(CAN) Associé à la protection des biens
Walmart Canada
Saint-Constant, QC · St Constant, QC
- Full-time
Position Summary...The Asset Protection Associate plays a key role in creating and maintaining a safe, secure, and professional store environment for customers, associates, visitors, and…
Added 13 mins ago
Product Design Intern
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Toronto, ON
…greater variety. When any business can easily serve a global customer base, the quality and diversity of products in the world increase, and craft and creativity are unleashed into the…
Added 13 mins ago
BP
Cook
Boston Pizza
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- Full-time
…the job done. Wage starts at minimum but negotiable based on experience. We'd love to have you on our…
Added 13 mins ago
RB
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Toronto, ON · Scarborough
- Contract
…needed. Sales Trainee will work with management to maintain customer relationships between sales, merchandising and operations for all large & small format “off premise” stores. The primary…
Added 27 mins ago
TS
Propriétaire Exploitant - Owner Operator - Class 1 - Citerne sèche - Dry Bulk
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- Full-time
Minimum de 2 ans d’expérience vérifiable comme chauffeur classe 1
Added 27 mins ago
CI
End User Support - Contract
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- Contract
…and collaboration, Compugen helps organizations delivering experience by design. This is what it means to be human-centered and…
Added 27 mins ago
Y
Field Service Engineer I
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- Full-time
Participate in project meetings, customer site visits, and other project activities to gain practical engineering and project execution experience.
Added 27 mins ago
FR
General Accounting Administrator
FirstService Residential Canada
Calgary, AB
- Full-time
Experience in residential rental property management, professional services, or financial services is an advantage.
Added 27 mins ago
A
Executive Assistant, GTM Data & Intelligence
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Toronto, ON
- Full-time
2-5+ years of experience providing administrative support to senior leaders
Added 27 mins ago
KS
Outside Sales Representative - Electrical Utilities
Kinetic Search Group
Quebec, QC
- Full-time
We are currently seeking an experienced Outside Sales Representative to support continued business development and customer growth throughout Quebec, with a preference for candidates based…
Added 27 mins ago
S
Data & AI Solution Architect
SaskTel
Regina, SK
- Contract
Salary: $86,109 - $114,811 (Based on education and experience)
Added 27 mins ago
FH
Adventure & Experiences Guide
Fairmont Hotels & Resorts
Banff, AB
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…wide variety of talents but above all should have excellent customer service skills and a willingness to…
Added 27 mins ago
AS
Business Data Analyst
Apex Systems
Toronto, ON
- $65 to $70 CAD / hour
- Contract
…compliance. A typical example is a front-line process for obtaining customer signatures: was it done properly and on time, and how should any issue be remediated. The analyst works directly…
Added 27 mins ago
SE
Supplier Quality Engineer
Siemens Energy
Oakville, ON
- Full-time
Minimum of 8 years of professional experience in supplier quality management or quality management, including supplier qualification and technical supplier development.
Added 27 mins ago
LV
JUNIOR ASSISTANT MANAGER-EN
La Vie En Rose
Vaudreuil-Dorion, QC
- Full-time
…feel their best! Join our dynamic team to start a stimulating professional career in a committed and constantly evolving…
Added 27 mins ago
AS
Senior C# / .NET Developer – QA Automation
Apex Systems
Mississauga, ON
- $80 to $95 CAD / hour
- Full-time
Experience developing or validating automated customer journeys across both English and French user experiences.
Added 27 mins ago
PB
Risk & Compliance Analyst / Auditor
Pacific Blue Cross
Burnaby, BC
- Full-time
This is an exciting opportunity for a strategic risk and compliance professional who enjoys working at the intersection of regulatory compliance, enterprise risk management, audit,…
Added 27 mins ago
TO
Events & Group Sales Manager - Time Out Market, Vancouver
Time Out Market
Vancouver, BC
- $65,000 to $70,000 CAD / year
- Full-time
…event coordination to ensure a seamless, high-quality guest…
Added 27 mins ago
B
Senior Financial Analyst
BGIS
Markham, ON
- Full-time
…successful candidate’s competencies, including but not limited to experience, education, professional designations and performance related to this…
Added 27 mins ago
AC
Commercial Lines Underwriter P&C – Middle Market
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- Full-time
Minimum 5 years of Commercial Property & Casualty underwriting experience, preferably with mid-market and large commercial accounts.
Added 27 mins ago
B
Junior Fire Alarm Technician
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Toronto, ON
- Full-time
Professional communication, dependable attendance and a customer-service mindset.
Added 27 mins ago
RH
IT Administrator
Robert Half
Vancouver, BC
- $70,000 to $80,000 CAD / year
- Full-time
You have three or more years of IT Support experience in a professional office environment
Added 27 mins ago
M
Client Support Specialist
Meltwater
Toronto, ON
- Full-time
…individuals like yourself to join our dynamic team and enhance our customer experience in the Premiums Support portfolio. As a Client Support Specialist, you will closely collaborate with…
Added 27 mins ago
B
Electrical Journeyperson CCQ
BGIS
Montreal, QC
- Full-time
Assists in enhancing tenant and customer satisfaction and maintaining positive relations through manner in which work is performed and services delivered
Added 27 mins ago
SG
Service Associate - Server
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…quality and service complaints at earliest and first point of customer contact, ultimately providing outstanding customer service and a memorable dining…

Arrow Transportation Systems Inc.

Technical Support Specialist

Suite 1300-999 West Hastings St., Vancouver, BC, V6C 2W2, Canada

Compensation: $65,000 -$78,000 · Full-time

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Job details

Pay: Compensation: $65,000 -$78,000
Job type: Full-time
Apply by: Nov 5, 2027
Posting language: English
Posted: Nov 5, 2026

Original job description

We Offer

Location: Vancouver, BC (Hybrid)
Job Status: Full Time Permanent
Compensation: $65,000 -$78,000
Pension: Pension matching program of 4%
Benefits: Employer-paid benefits package, including dental, prescription drugs, paramedical services, life insurance, short- and long-term disability coverage, and more
The stability of a 100+ year old company and the spirit of an innovative and entrepreneurial organization

As advocates of equal opportunity, we welcome applications from individuals of all backgrounds. We firmly believe that diversity fosters innovation and contributes to the success of Arrow.

Overview

In Business since 1919 and still growing, Arrow is a leader in bulk commodity hauling, reload operations, freight management, logistics, consulting, and technology with operations throughout Canada and the U.S.

We are looking for an Technical Support Specialist to join us and become part of the Arrow family. The Technical Support Specialist role is to ensure the organization’s users are supported technically so they can successfully accomplish their assigned work tasks. This role includes troubleshooting user technical issues, including hardware, software and systems based issues. Incident and request resolution can involve the use of diagnostics and service request tracking tools, as well requiring hands-on support at the desktop level.For more information please visit www.arrowcareers.ca

Responsibilities

Evaluate documented resolutions and analyze trends for ways to prevent future problems.
Field incoming incident and service requests from end users via email, web form, and telephone, in a professional and courteous manner.
Document all pertinent end user identification information and nature of issue.
Comply with all rules and regulations, protocols and established metrics
Build rapport and elicit issue details from users.
Prioritize and escalate issues, when required, to the appropriately experienced technician.
Responding to all issues ensuring that SLA’s are met and targets maintained.
Perform hands-on resolution at the desktop-level, including installing and upgrading software, implementing and maintaining of file backups.
Develop help documents and knowledge base articles for end users.
Work with third-party vendors in issue resolution.
Travel to user locations, as needed, delivering and fixing hardware, and providing support to the Systems Administrator.
Assist IT Service Management Coordinator with service management related duties
Other duties as assigned by manager.

You Possess

Degree or Diploma in Computing Science, or equivalent education/experience
Excellent and clear communication skills, both verbal and written
Exceptional interpersonal skills, with a focus on rapport-building, listening and questioning skills in a diverse working environment
Strong work ethic, time management, and job prioritization skills
Strong safety mindset, especially when visiting other branch office locations
Strong concern for the accuracy and quality of work
Internal and external customer service skills
Problem Solving ability
Strong work ethic and positive team attitude
Needs to be responsible, accountable and dependable
Embody Arrow's values: Safety, Responsibility, Integrity, Quality, Teamwork and Fun!

#IND

Arrow has been recognized as a Top Fleet Employer of Distinction, a SmartWay Transport Partner, a BCTA Clean Carrier, a BC Hydro Clean Energy Champion and as a Carrier of Excellence in Women's Leadership.

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More about this job

Responsibilities

The Technical Support Specialist is responsible for troubleshooting hardware, software, and system issues to ensure users can effectively complete their tasks. This role involves managing incident requests, performing desktop-level support, and maintaining documentation to prevent future technical problems.

Requirements

Candidates must possess a degree or diploma in Computing Science or equivalent experience. Strong communication, interpersonal, and problem-solving skills are required to provide effective support in a diverse environment.

Skills

Technical support
Troubleshooting
Hardware maintenance
Software installation
Incident management
Service request tracking
Communication skills
Interpersonal skills
Time management
Problem solving
Customer service
Knowledge base documentation
Desktop support
File backups
Vendor management

Benefits

Pension matching program
Dental insurance
Prescription drug coverage
Paramedical services
Life insurance
Short-term disability coverage
Long-term disability coverage

Visa sponsorship

Not detected in the job text

Keywords

Technical Support
Hardware
Software
Desktop Support
Incident Management
SLA
IT Service Management
Troubleshooting
Backup
Logistics
Freight Management
Computing Science
Customer Service
Help Desk
Systems Administration

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