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Added 1 hour ago
K
Project Engineer
Kiewit
Calgary, AB
- Full-time
The Project Engineer will support construction activities by planning, organizing and implementing those management duties (i.e. engineering interface, subcontract and materials management,…
Added 1 hour ago
TS
Assistant Project Manager – ICI Construction
TalentSphere Staffing Solutions
Peterborough, ON
- Full-time
Participate in site meetings, document project progress and communicate updates to the project management team.
Added 1 hour ago
K
Project Engineer
Kiewit
AB · Edmonton, AB
- Full-time
The Project Engineer will support construction activities by planning, organizing and implementing those management duties (i.e. engineering interface, subcontract and materials management,…
Added 1 hour ago
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Estimating Coordinator
EllisDon
Calgary, AB
- Full-time
Added 2 hours ago
MC
Project Coordinator – Light Industrial/Commercial
MatchBox Consulting Group
Vancouver, BC
- $80,000 to $90,000 CAD / year
- Contract
Proficiency with Microsoft Office and construction management/document control software.
Added 3 hours ago
A
Architectural Project Coordinator
AECOM
Ottawa, ON
- $65,000 to $85,000 CAD / year
- Full-time
AECOM is seeking a Project Coordinator to support our Buildings + Places team in a newly created position based in Ottawa, ON.
Added 3 hours ago
AT
Technical Support Specialist
Arrow Transportation Systems Inc.
Vancouver, BC
- Full-time
Assist IT Service Management Coordinator with service management related duties
Added 3 hours ago
EP
Industrial Hygiene Coordinator
EHS Partnerships Ltd.
AB · Edmonton, AB
- $30 to $40 CAD / hour
- Full-time
Assist with staff resourcing and project planning, schedules, document and data management, tracking and deadlines.
Added 3 hours ago
TH
Quality & Regulatory Coordinator
Trudell Healthcare Solutions Inc.
London, ON
- Full-time
…looking for a detail-oriented, proactive, Quality & Regulatory Coordinator who brings strong organizational skills, analytical thinking, and a commitment to continuous improvement. You'll…
Added 3 hours ago
AC
Senior Administrator
Axxcelus Capital Advisory
Calgary, AB
- Full-time
Maintain the firm’s document management system so the team can find the current version of any file.
Added 3 hours ago
SC
Health and Safety Coordinator – Alto Project
SYSTRA Canada
Montreal, QC
- Full-time
Reporting to the Health and Safety Manager, the coordinator oversees the implementation and monitoring of SYSTRA’s HSE requirements and ALTO project field investigations. Based along the…
Added 3 hours ago
Client Service Coordinator
Bayshore
Sudbury, ON
Are you passionate about making a difference in patient care? Join our dynamic team as a Client Scheduling Coordinator and be the vital link between patients, families, and healthcare…
Added 3 hours ago
AI
Sales Coordinator (Bilingual)
Apotex Inc.
Montreal, QC
- $63,482 to $105,804 CAD / year
- Full-time
The Sales Coordinator supports sales activities and day-to-day operations across the Canadian Sales organization. Working closely with Sales, Marketing, Finance, Medical, Regulatory and…
Added 3 hours ago
A
Traffic And Customs Coordinator
Actalent
Mississauga, ON
- $40 to $45 CAD / hour
- Contract
The Traffic and Customs Coordinator is responsible for ensuring compliance with all transportation-related activities to make products available to customers. This includes planning,…
Added 3 hours ago
OR
Bookkeeping, Administration & Social Media Coordinator
Ohata Resource Canada Inc.
Richmond, BC
- $22 to $28 CAD / hour
- Full-time
Assist management with scheduling, record keeping, document preparation, and general office duties.
Added 3 hours ago
M
Project Coordinator / Administrator - Aeroderivative Gas Turbine Controls R&D
MANNARINO
Montreal, QC
- Full-time
Experience with SAP CATS, document-management systems, SharePoint, and Microsoft Teams.
Added 4 hours ago
A
Sales Coordinator
Apotex
Montreal, QC
- $63,482 to $105,804 CAD / year
The Sales Coordinator supports sales activities and day-to-day operations across the Canadian Sales organization. Working closely with Sales, Marketing, Finance, Medical, Regulatory and…
Added 4 hours ago
AC
Hearings Coordinator
Alberta College of Pharmacy
Edmonton, AB
- Full-time
Promptly and accurately communicate tribunal orders to internal teams for awareness, and document adherence requirements in the information management system to enable timely monitoring and…
Added 4 hours ago
Coordinator - Digital Construction
Pomerleau
Vancouver, BC
…for design-construction excellence and problem solving. As a Coordinator - Digital Construction, you will play a key role in helping invent the future of design and construction by…
Added 4 hours ago
TS
Project Coordinator
Third Space Properties
Vancouver, BC
- Full-time
…arm of a values-based property investment, development and management company based in Vancouver. We are a new company with a talented team of experienced people who love this city and want…
Added 4 hours ago
Project Engineer
Kiewit
Calgary, AB · Edmonton, AB
The Project Engineer will support construction activities by planning, organizing and implementing those management duties (i.e. engineering interface, subcontract and materials management,…
Added 4 hours ago
TS
Project Coordinator
Third Space Properties Inc.
Vancouver, BC · Greater Vancouver, BC
- Full-time
…arm of a values-based property investment, development and management company based in Vancouver. We are a new company with a talented team of experienced people who love this city and want…
Added 4 hours ago
QM
Coordonnateur(trice) debutant(e) des déductions et des reclamations / Junior Deductions & Claims
Quantum Management Services Ltd.
Montreal, QC
- $55,000 CAD / year
- Contract
Position: Junior Deductions & Claims Coordinator
Added 5 hours ago
S
Quality Coordinator – ALTO project / Cadence
SYSTRA
Montreal, QC
- Full-time
Support the Quality Manager in developing, implementing, maintaining and continuously improving the design quality management system.
Added 5 hours ago
UT
Business System Analyst #26-28193
US Tech Solutions
Toronto, ON
- $85 to $90 CAD / hour
- Contract
…adding a Business Systems Analyst V / Engineering Delivery Coordinator to a growing team of roughly 18 engineering, architecture, product, and business…

Arrow Transportation Systems Inc.

Technical Support Specialist

Suite 1300-999 West Hastings St., Vancouver, BC, V6C 2W2, Canada

Compensation: $65,000 -$78,000 · Full-time

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Job details

Pay: Compensation: $65,000 -$78,000
Job type: Full-time
Apply by: Nov 5, 2027
Posting language: English
Posted: Nov 5, 2026

Original job description

We Offer

Location: Vancouver, BC (Hybrid)
Job Status: Full Time Permanent
Compensation: $65,000 -$78,000
Pension: Pension matching program of 4%
Benefits: Employer-paid benefits package, including dental, prescription drugs, paramedical services, life insurance, short- and long-term disability coverage, and more
The stability of a 100+ year old company and the spirit of an innovative and entrepreneurial organization

As advocates of equal opportunity, we welcome applications from individuals of all backgrounds. We firmly believe that diversity fosters innovation and contributes to the success of Arrow.

Overview

In Business since 1919 and still growing, Arrow is a leader in bulk commodity hauling, reload operations, freight management, logistics, consulting, and technology with operations throughout Canada and the U.S.

We are looking for an Technical Support Specialist to join us and become part of the Arrow family. The Technical Support Specialist role is to ensure the organization’s users are supported technically so they can successfully accomplish their assigned work tasks. This role includes troubleshooting user technical issues, including hardware, software and systems based issues. Incident and request resolution can involve the use of diagnostics and service request tracking tools, as well requiring hands-on support at the desktop level.For more information please visit www.arrowcareers.ca

Responsibilities

Evaluate documented resolutions and analyze trends for ways to prevent future problems.
Field incoming incident and service requests from end users via email, web form, and telephone, in a professional and courteous manner.
Document all pertinent end user identification information and nature of issue.
Comply with all rules and regulations, protocols and established metrics
Build rapport and elicit issue details from users.
Prioritize and escalate issues, when required, to the appropriately experienced technician.
Responding to all issues ensuring that SLA’s are met and targets maintained.
Perform hands-on resolution at the desktop-level, including installing and upgrading software, implementing and maintaining of file backups.
Develop help documents and knowledge base articles for end users.
Work with third-party vendors in issue resolution.
Travel to user locations, as needed, delivering and fixing hardware, and providing support to the Systems Administrator.
Assist IT Service Management Coordinator with service management related duties
Other duties as assigned by manager.

You Possess

Degree or Diploma in Computing Science, or equivalent education/experience
Excellent and clear communication skills, both verbal and written
Exceptional interpersonal skills, with a focus on rapport-building, listening and questioning skills in a diverse working environment
Strong work ethic, time management, and job prioritization skills
Strong safety mindset, especially when visiting other branch office locations
Strong concern for the accuracy and quality of work
Internal and external customer service skills
Problem Solving ability
Strong work ethic and positive team attitude
Needs to be responsible, accountable and dependable
Embody Arrow's values: Safety, Responsibility, Integrity, Quality, Teamwork and Fun!

#IND

Arrow has been recognized as a Top Fleet Employer of Distinction, a SmartWay Transport Partner, a BCTA Clean Carrier, a BC Hydro Clean Energy Champion and as a Carrier of Excellence in Women's Leadership.

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More about this job

Responsibilities

The Technical Support Specialist is responsible for troubleshooting hardware, software, and system issues to ensure users can effectively complete their tasks. This role involves managing incident requests, performing desktop-level support, and maintaining documentation to prevent future technical problems.

Requirements

Candidates must possess a degree or diploma in Computing Science or equivalent experience. Strong communication, interpersonal, and problem-solving skills are required to provide effective support in a diverse environment.

Skills

Technical support
Troubleshooting
Hardware maintenance
Software installation
Incident management
Service request tracking
Communication skills
Interpersonal skills
Time management
Problem solving
Customer service
Knowledge base documentation
Desktop support
File backups
Vendor management

Benefits

Pension matching program
Dental insurance
Prescription drug coverage
Paramedical services
Life insurance
Short-term disability coverage
Long-term disability coverage

Visa sponsorship

Not detected in the job text

Keywords

Technical Support
Hardware
Software
Desktop Support
Incident Management
SLA
IT Service Management
Troubleshooting
Backup
Logistics
Freight Management
Computing Science
Customer Service
Help Desk
Systems Administration

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