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Added 30 mins ago
SC
Senior Linux and Cloud Administrator | Global Cloud Ops LLD | Pacemaker Operations | Toronto
SAP Careers
Toronto, ON
- $97,800 to $202,400 CAD / year
- Full-time
…the cloud. We are looking for an experienced Linux & Cloud administrator to support our multi-national team in providing L3/L4 expert support for all Linux OS and infra customer issues as…
Added 1 hour ago
BC
Bed Allocator
Brant Community Healthcare System
Brantford, ON
- Full-time
Investing in You – Access to a centralized Education Fund, tuition support, and professional development opportunities.
Added 2 hours ago
SM
Job Title: RQ00393 – Database Admin I
S M Software Solutions Inc
Fredericton, NB
- Internship
We are seeking a Database Administrator I to support the design, development, administration, maintenance, security, and performance of enterprise databases for the Province of New…
Added 2 hours ago
W
Office Administrator
WiseInvest®
Vancouver, BC
- Full-time
Role Description The Office Administrator is a full-time role based in Vancouver, BC, This position is responsible for managing day-to-day office operations, including handling…
Added 4 hours ago
IH
Payroll Administrator
Interior Health Authority
Kelowna, BC
- Full-time
Kelowna Community Health and Services Centre has an exciting opportunity for a casual Payroll Administrator to join their team in Kelowna B.C.!
Added 4 hours ago
CP
Tenant Services Administrator
Crown Property Management Inc.
Mississauga, ON
- Full-time
The Tenant Services Administrator plays a vital role in delivering an exceptional tenant experience by serving as a primary point of contact for tenants, vendors, and visitors. This role is…
Added 4 hours ago
M
Defined Benefit - Pension Administrator
Marsh
Toronto, ON
- Full-time
Mercer is seeking Defined Benefit Pension Administrator to join our team in Toronto.
Added 4 hours ago
E
Accounting Administrator
EllisDon
Calgary, AB
- Full-time
You as a Project Accountant Administrator will:
Added 4 hours ago
'
Associate Cloud Engineer
''
Florenceville-Bristol, NB
- Full-time
Working alongside senior engineers, you will help maintain reliable, secure, and cost-efficient environments that support McCain’s global digital transformation. This is an excellent…
Added 4 hours ago
FR
General Accounting Administrator
FirstService Residential Canada
Calgary, AB
- Full-time
The General Accounting Administrator, Investment Client Service supports the Investment Client Service (ICS) team with accounting, transaction administration, and non-resident tax matters.…
Added 4 hours ago
MA
Defined Benefit - Pension Administrator
Marsh Agency
Toronto, ON
- Full-time
Mercer is seeking Defined Benefit Pension Administrator to join our team in Toronto.
Added 5 hours ago
RB
Senior Contract Administrator – Linear Water/Wastewater
R.J. Burnside & Associates Limited
Stoney Creek, NB
- Full-time
We are seeking an experienced Senior Contract Administrator to join our Field Services team and support the delivery of complex water and wastewater linear infrastructure projects. This…
Added 5 hours ago
FR
General Accounting Administrator
FirstService Residential Canada
Vancouver, BC
- Full-time
The General Accounting Administrator, Investment Client Service supports the Investment Client Service (ICS) team with accounting, transaction administration, and non-resident tax matters.…
Added 5 hours ago
TC
Supervisor – Infrastructure Planning - Underground Utilities
The Corporation of The City of Victoria
Victoria, BC
- Other
Research and recommend potential external funding sources to support project delivery.
Added 5 hours ago
AT
Technical Support Specialist
Arrow Transportation Systems Inc.
Vancouver, BC
- Full-time
Travel to user locations, as needed, delivering and fixing hardware, and providing support to the Systems Administrator.
Added 5 hours ago
MF
Associate Cloud Engineer
McCain Foods
Florenceville-Bristol, NB
- Full-time
Working alongside senior engineers, you will help maintain reliable, secure, and cost-efficient environments that support McCain’s global digital transformation. This is an excellent…
Added 5 hours ago
Enterprise Systems Administrator
Mohawk College
Hamilton, ON
The Enterprise Systems Administrator is responsible for the advanced operational administration, maintenance, support,
Added 6 hours ago
KC
Office Administrator
Kindred Construction Ltd.
Vancouver, BC
- Full-time
Reporting to the People & Culture Director, the Office Administrator is responsible for greeting visitors and providing a warm, professional welcome to Kindred. The successful candidate is…
Added 6 hours ago
T1
Operations Administrator
Tier 1 Energy Holdings LLC
AB
- Full-time
This is a hands-on operations support role for someone who understands that in the oilfield, good paperwork and accurate numbers matter. The Completions Operations Administrator will work…
Added 6 hours ago
MR
Front Desk Assistant
Mount Royal University
Calgary, AB
- Part-time
…teaching and learning experience, robust delivery of liberal education, scholarly teaching, experiential learning and undergraduate research. MRU serves approximately 15,782 students,…
Added 6 hours ago
HT
Intern, Customer Experience Administrator
Honeywell Technologies
Markham, ON
- Full-time
Support the setup of standardized system functions to improve team productivity.
Added 7 hours ago
BS
Accounts Receivable & Payable Specialist
Bilingual Source
ON · Niagara, ON
- $60,000 to $65,000 CAD / year
- Full-time
…looking for a dependable Accounts Receivable and Accounts Payable Administrator to support its day-to-day accounting…
Added 7 hours ago
TS
Project Coordinator
Third Space Properties
Vancouver, BC
- Full-time
Third Space is seeking a highly organized and motivated Project Coordinator to support the successful delivery of wood-frame multifamily and purpose-built rental projects.
Added 7 hours ago
TS
Project Coordinator
Third Space Properties Inc.
Vancouver, BC · Greater Vancouver, BC
- Full-time
Third Space is seeking a highly organized and motivated Project Coordinator to support the successful delivery of wood-frame multifamily and purpose-built rental projects.
Added 7 hours ago
FF
Executive Director
Food For The Poor
Toronto, ON
- Full-time
…assistance, clean water, medicines, educational materials, homes, support for orphans and the aged, skills training and micro-enterprise development assistance. "Join us in our mission to…

Arrow Transportation Systems Inc.

Technical Support Specialist

Suite 1300-999 West Hastings St., Vancouver, BC, V6C 2W2, Canada

Compensation: $65,000 -$78,000 · Full-time

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Job details

Pay: Compensation: $65,000 -$78,000
Job type: Full-time
Apply by: Nov 5, 2027
Posting language: English
Posted: Nov 5, 2026

Original job description

We Offer

Location: Vancouver, BC (Hybrid)
Job Status: Full Time Permanent
Compensation: $65,000 -$78,000
Pension: Pension matching program of 4%
Benefits: Employer-paid benefits package, including dental, prescription drugs, paramedical services, life insurance, short- and long-term disability coverage, and more
The stability of a 100+ year old company and the spirit of an innovative and entrepreneurial organization

As advocates of equal opportunity, we welcome applications from individuals of all backgrounds. We firmly believe that diversity fosters innovation and contributes to the success of Arrow.

Overview

In Business since 1919 and still growing, Arrow is a leader in bulk commodity hauling, reload operations, freight management, logistics, consulting, and technology with operations throughout Canada and the U.S.

We are looking for an Technical Support Specialist to join us and become part of the Arrow family. The Technical Support Specialist role is to ensure the organization’s users are supported technically so they can successfully accomplish their assigned work tasks. This role includes troubleshooting user technical issues, including hardware, software and systems based issues. Incident and request resolution can involve the use of diagnostics and service request tracking tools, as well requiring hands-on support at the desktop level.For more information please visit www.arrowcareers.ca

Responsibilities

Evaluate documented resolutions and analyze trends for ways to prevent future problems.
Field incoming incident and service requests from end users via email, web form, and telephone, in a professional and courteous manner.
Document all pertinent end user identification information and nature of issue.
Comply with all rules and regulations, protocols and established metrics
Build rapport and elicit issue details from users.
Prioritize and escalate issues, when required, to the appropriately experienced technician.
Responding to all issues ensuring that SLA’s are met and targets maintained.
Perform hands-on resolution at the desktop-level, including installing and upgrading software, implementing and maintaining of file backups.
Develop help documents and knowledge base articles for end users.
Work with third-party vendors in issue resolution.
Travel to user locations, as needed, delivering and fixing hardware, and providing support to the Systems Administrator.
Assist IT Service Management Coordinator with service management related duties
Other duties as assigned by manager.

You Possess

Degree or Diploma in Computing Science, or equivalent education/experience
Excellent and clear communication skills, both verbal and written
Exceptional interpersonal skills, with a focus on rapport-building, listening and questioning skills in a diverse working environment
Strong work ethic, time management, and job prioritization skills
Strong safety mindset, especially when visiting other branch office locations
Strong concern for the accuracy and quality of work
Internal and external customer service skills
Problem Solving ability
Strong work ethic and positive team attitude
Needs to be responsible, accountable and dependable
Embody Arrow's values: Safety, Responsibility, Integrity, Quality, Teamwork and Fun!

#IND

Arrow has been recognized as a Top Fleet Employer of Distinction, a SmartWay Transport Partner, a BCTA Clean Carrier, a BC Hydro Clean Energy Champion and as a Carrier of Excellence in Women's Leadership.

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More about this job

Responsibilities

The Technical Support Specialist is responsible for troubleshooting hardware, software, and system issues to ensure users can effectively complete their tasks. This role involves managing incident requests, performing desktop-level support, and maintaining documentation to prevent future technical problems.

Requirements

Candidates must possess a degree or diploma in Computing Science or equivalent experience. Strong communication, interpersonal, and problem-solving skills are required to provide effective support in a diverse environment.

Skills

Technical support
Troubleshooting
Hardware maintenance
Software installation
Incident management
Service request tracking
Communication skills
Interpersonal skills
Time management
Problem solving
Customer service
Knowledge base documentation
Desktop support
File backups
Vendor management

Benefits

Pension matching program
Dental insurance
Prescription drug coverage
Paramedical services
Life insurance
Short-term disability coverage
Long-term disability coverage

Visa sponsorship

Not detected in the job text

Keywords

Technical Support
Hardware
Software
Desktop Support
Incident Management
SLA
IT Service Management
Troubleshooting
Backup
Logistics
Freight Management
Computing Science
Customer Service
Help Desk
Systems Administration

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