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Added 22 mins ago
LH
Physiotherapist
Lifemark Health Group
Pembroke, ON
- $40 to $55 CAD / hour
- Full-time
Robust onboarding and supervised new grad program.
Added 22 mins ago
NH
Therapist (MSW), Mental Health (Temporary, Full-Time)
Northumberland Hills Hospital
Cobourg, ON
- Full-time
Reporting to the Manager, Northumberland Hills Hospital Community Mental Health; the Mental Health Therapist is responsible for the provision of primarily therapy based mental health…
Added 22 mins ago
OB
Branch Manager, Kelowna
Odlum Brown Limited
Kelowna, BC
- Full-time
Implement and maintain a comprehensive Portfolio Manager Supervision program
Added 22 mins ago
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Lifestyle & Programs Manager
Chartwell
Kamloops, BC
- Full-time
As a Lifestyle and Programs Supervisor at Chartwell, reporting to the Lifestyle and Programs Manager, you’ll coordinate the day-to-day delivery of meaningful programs that reflect…
Added 37 mins ago
AC
Marketing Manager - Cargo
Air Canada
Toronto, ON · Dorval, QC
- Full-time
The Marketing Manager – Cargo leads the planning, execution, and optimization of Air Canada Cargo’s integrated marketing efforts across all channels and customer touchpoints, including…
Added 52 mins ago
PS
Senior Adobe Experience Platform (AEP) Technical Lead
Publicis Sapient
Toronto, ON
- Full-time
…(CJA), Adobe Analytics, Adobe Target, and Adobe Experience Manager (AEM). The role will translate business and marketing objectives into secure, scalable, governed, reusable, and connected…
Added 52 mins ago
TS
Associate – Retail/Wealth FX, Fixed Income and Precious Metals Distribution
TD Securities
Toronto, ON
- Full-time
Completion of the Canadian Securities Course and an MBA/CFA designation or enrolment in program would be an asset.
Added 52 mins ago
N
Sales Support | Support aux ventes - Noramco-EN
Noramco
Montreal, QC
- Full-time
This is a multi-function role in a Business Centre. Reporting to the Business Centre Manager, the person in the Sales Support role should be a dynamic self-motivated individual ready to…
Added 53 mins ago
M
Vendor Conflicts Lead
Metrolinx
Canada
- Full-time
Our Procurement Services/Finance office is seeking a Vendor Conflicts Lead reporting to the Manager, Conflicts of Interest, provides strategic advice and planning to drive the success of…
Added 1 hour ago
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Buyer, Equipment and Data Centre Sourcing
Bell
Montreal, QC
- Full-time
Bell’s AI Fabric program is a groundbreaking national initiative designed to position Canada as a global leader in Sovereign AI. By building a secure, high‑performance, coast‑to‑coast…
Added 1 hour ago
AT
Technical Support Specialist
Arrow Transportation Systems Inc.
Vancouver, BC
- Full-time
Field incoming incident and service requests from end users via email, web form, and telephone, in a professional and courteous manner.
Added 1 hour ago
GA
Career & Inclusion Consultant - Edmonton
Gateway Association Alberta
AB · Edmonton, AB
- Full-time
Reports To: Edmonton Employment Program Manager
Added 1 hour ago
UO
Billing Analyst, U of C Medical Group
University of Calgary
Calgary, AB
- Full-time
Ensure timely and accurate billing submission for clinical Alternative Relationship Plan (cARP) and Academic Medicine Health Services Program (AMHSP)
Added 1 hour ago
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LensCrafters - Store Manager 2 - #949 Capilano Village, BC
LensCrafters
North Vancouver, BC
- Full-time
The overall mission of the Store Manager is to be a leader within the LensCrafters organization. The Store Manager delivers key performance indicators by integrating the Brand Story and…
Added 1 hour ago
BS
Project Operations Manager
BVGlazing Systems
Niagara Falls, ON
- $60,000 to $80,000 CAD / year
- Full-time
Participate upon hire in a company match RSP/DPSP program (2-year vesting period).
Added 1 hour ago
P
Senior Product Manager
Plusgrade
Toronto, ON · Montreal, QC · CAN - Toronto
- Full-time
Own the product strategy that helps loyalty program partners reach the right members through the right channels. This role is based in Toronto, with Montreal as a secondary location, and…
Added 1 hour ago
Account Manager
Vestis Uniforms and Workplace Supplies | Canadian Linen & Uniform Service | Québec Linge Service D’Uniformes
Lethbridge, AB
The Account Manager (AM) focuses on identifying and developing new product opportunities within the existing customer base. This role involves prospecting, presenting programs, and meeting…
Added 1 hour ago
P
Senior Product Manager
Plusgrade
Montreal, QC
- Full-time
Own the product strategy that helps loyalty program partners reach the right members through the right channels. This role is based in Toronto, with Montreal as a secondary location, and…
Added 1 hour ago
T
Senior Manager, Enterprise Stress Testing Reporting
TD
Toronto, ON
- Full-time
…enterprise-wide stress testing (EWST) and OSFI Macro Stress Test (MST) program, helping segments explain financial results, key assumptions, and drivers of performance under stress in a…
Added 1 hour ago
TS
Cook
The Salvation Army Canada and Bermuda Territory
Calgary, AB
- Full-time
In collaboration with Head Cook or Manager, ensures inventory is rotated every three days.
Added 1 hour ago
TS
Health Care Aide
The Salvation Army Canada and Bermuda Territory
Edmonton, AB
- Part-time
…Practical Nurse (LPN) and specific supervision of the Unit Manager or Resident Care Manager. The HCA works as a member of the Interdisciplinary Team in assisting residents meet their…
Added 1 hour ago
TS
Assistant Manager, Community Residential Facility
The Salvation Army Canada and Bermuda Territory
Victoria, BC
- Full-time
The Assistant Manager, Community Residential Facility (CRF) provides employee supervision and oversight within the Program Department to ensure staff and management have the resources…
Added 1 hour ago
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Customer Service Clerk
Co-op
Île-à-la-Crosse, SK
- Part-time
Working closely with the Manager, you will be responsible for the following:
Added 1 hour ago
J
Manager, Continuous Improvement
JLL
Toronto, ON · CAN-CORP Toronto-Toronto, Canada
- Full-time
Join JLL Canada as Manager, Continuous Improvement and help shape how our teams work, solve, and grow. In this program focused role, you'll drive performance across cross-functional…
Added 1 hour ago
General Manager, Integrated Waste Services & Fuel Program
BWXT
Chalk River, ON
General Manager, Integrated Waste Services & Fuel Program, BWX Technologies – Technical Services Group (TSG)

Arrow Transportation Systems Inc.

Technical Support Specialist

Suite 1300-999 West Hastings St., Vancouver, BC, V6C 2W2, Canada

Compensation: $65,000 -$78,000 · Full-time

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Job details

Pay: Compensation: $65,000 -$78,000
Job type: Full-time
Apply by: Nov 5, 2027
Posting language: English
Posted: Nov 5, 2026

Original job description

We Offer

Location: Vancouver, BC (Hybrid)
Job Status: Full Time Permanent
Compensation: $65,000 -$78,000
Pension: Pension matching program of 4%
Benefits: Employer-paid benefits package, including dental, prescription drugs, paramedical services, life insurance, short- and long-term disability coverage, and more
The stability of a 100+ year old company and the spirit of an innovative and entrepreneurial organization

As advocates of equal opportunity, we welcome applications from individuals of all backgrounds. We firmly believe that diversity fosters innovation and contributes to the success of Arrow.

Overview

In Business since 1919 and still growing, Arrow is a leader in bulk commodity hauling, reload operations, freight management, logistics, consulting, and technology with operations throughout Canada and the U.S.

We are looking for an Technical Support Specialist to join us and become part of the Arrow family. The Technical Support Specialist role is to ensure the organization’s users are supported technically so they can successfully accomplish their assigned work tasks. This role includes troubleshooting user technical issues, including hardware, software and systems based issues. Incident and request resolution can involve the use of diagnostics and service request tracking tools, as well requiring hands-on support at the desktop level.For more information please visit www.arrowcareers.ca

Responsibilities

Evaluate documented resolutions and analyze trends for ways to prevent future problems.
Field incoming incident and service requests from end users via email, web form, and telephone, in a professional and courteous manner.
Document all pertinent end user identification information and nature of issue.
Comply with all rules and regulations, protocols and established metrics
Build rapport and elicit issue details from users.
Prioritize and escalate issues, when required, to the appropriately experienced technician.
Responding to all issues ensuring that SLA’s are met and targets maintained.
Perform hands-on resolution at the desktop-level, including installing and upgrading software, implementing and maintaining of file backups.
Develop help documents and knowledge base articles for end users.
Work with third-party vendors in issue resolution.
Travel to user locations, as needed, delivering and fixing hardware, and providing support to the Systems Administrator.
Assist IT Service Management Coordinator with service management related duties
Other duties as assigned by manager.

You Possess

Degree or Diploma in Computing Science, or equivalent education/experience
Excellent and clear communication skills, both verbal and written
Exceptional interpersonal skills, with a focus on rapport-building, listening and questioning skills in a diverse working environment
Strong work ethic, time management, and job prioritization skills
Strong safety mindset, especially when visiting other branch office locations
Strong concern for the accuracy and quality of work
Internal and external customer service skills
Problem Solving ability
Strong work ethic and positive team attitude
Needs to be responsible, accountable and dependable
Embody Arrow's values: Safety, Responsibility, Integrity, Quality, Teamwork and Fun!

#IND

Arrow has been recognized as a Top Fleet Employer of Distinction, a SmartWay Transport Partner, a BCTA Clean Carrier, a BC Hydro Clean Energy Champion and as a Carrier of Excellence in Women's Leadership.

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More about this job

Responsibilities

The Technical Support Specialist is responsible for troubleshooting hardware, software, and system issues to ensure users can effectively complete their tasks. This role involves managing incident requests, performing desktop-level support, and maintaining documentation to prevent future technical problems.

Requirements

Candidates must possess a degree or diploma in Computing Science or equivalent experience. Strong communication, interpersonal, and problem-solving skills are required to provide effective support in a diverse environment.

Skills

Technical support
Troubleshooting
Hardware maintenance
Software installation
Incident management
Service request tracking
Communication skills
Interpersonal skills
Time management
Problem solving
Customer service
Knowledge base documentation
Desktop support
File backups
Vendor management

Benefits

Pension matching program
Dental insurance
Prescription drug coverage
Paramedical services
Life insurance
Short-term disability coverage
Long-term disability coverage

Visa sponsorship

Not detected in the job text

Keywords

Technical Support
Hardware
Software
Desktop Support
Incident Management
SLA
IT Service Management
Troubleshooting
Backup
Logistics
Freight Management
Computing Science
Customer Service
Help Desk
Systems Administration

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