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Added 4 mins ago
C
Instrumentation Foreman
CDN
Kitimat, BC
- $78 to $81 CAD / hour
- Internship
…full-service provider with expertise in Electrical & Instrumentation maintenance, renewables/solar, major projects, combustion & emissions reduction, and…
Added 4 mins ago
C
Instrumentation - Journeyperson
CDN
Kitimat, BC
- $68 to $70 CAD / hour
- Internship
…full-service provider with expertise in Electrical & Instrumentation maintenance, renewables/solar, major projects, combustion & emissions reduction, and…
Added 4 mins ago
B&
Service Coordination Supervisor
Black & McDonald Limited
Winnipeg, MB
- Full-time
Coordinate technician schedules to maximize service efficiency and responsiveness
Added 19 mins ago
BG
Auto Body Technician (Kitchener-Waterloo)
Boyd Group Services
Kitchener, ON
- Full-time
The Auto Body Technician is responsible for structural and non-structural repairs, and will disassemble, repair, and reassemble each vehicle. The Auto Body Technician works with all team…
Added 34 mins ago
HT
Assembly Technician (Contract)
Husky Technologies
Bolton, ON
- Full-time
Added 34 mins ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
Added 34 mins ago
HT
Maintenance Technician
Husky Technologies
Bolton, ON
- Full-time
We are seeking a highly skilled CNC Maintenance Technician with expertise in diagnosing,troubleshooting, and maintaining complex CNC machinery. The ideal candidate will havein-depth…
Added 1 hour ago
DG
Traffic Control Supervisor
Dawson Group
Chase, BC
- Full-time
…internal and external, to provide a valued service in Road Maintenance. This position is based in Shuswap Road, BC and will require some travel throughout our great…
Added 1 hour ago
R|
Animal Health Technician - Part-time Occasional
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Part-time
Performs husbandry and technical duties related to the care and maintenance of animals,
Added 1 hour ago
Surface Prep Technician (Plant 7 - Days)
Select Finishing
Chatham-Kent, ON · Wallaceburg, ON
Added 1 hour ago
BI
Field Service Representative,
Baxter International Inc.
AB · Edmonton, AB
- Full-time
…happy, successful and inspire each other. Our Field Service Technician's are available for 24/7 delivery, removal, and service support for products in service centers and customer…
Added 1 hour ago
C
Sanitation Technician - Part Time
Cargill
London, ON
- Part-time
As a Sanitation Technician I, you will play an important role in preparing equipment and production areas for daily operations in a food production facility. Using approved cleaning…
Added 2 hours ago
LE
Technician (Full Time)
Laczko Equity Group Inc.
Leamington, ON
- $18.75 CAD / hour
- Full-time
As a lube technician (aka auto technician), you will help keep our guests safe on the road by providing top-tier
Added 3 hours ago
ET
Journeyman Field Mechanic – Element Technical Services
Element Technical Services
Red Deer, AB
- Full-time
Perform preventative maintenance on FRAC and COIL TUBING equipment, including repairs and maintenance on heavy equipment to maximize safe and productive operations
Added 3 hours ago
SD
Regulated Pharmacy Technician, Hourly Full Time Day Greenlight Requisition
Shoppers Drug Mart
Beeton, ON
- Full-time
…in the delivery of pharmacy services and participate in the maintenance and operations of the Pharmacy as described by the Pharmacy Standards of Practice, and to provide superior, timely,…
Added 3 hours ago
E
Technicien(ne) de service sur le terrain - Équipements industriels / Field Service Technician
Elopak
Boisbriand, QC
- Full-time
Effectuer les interventions de maintenance corrective, préventive et de réparation chez les clients.
Added 4 hours ago
LP
Power Engineer/HVAC Technician Journeyperson I
Lethbridge Polytechnic
Lethbridge, AB
- Full-time
Job Title Power Engineer/HVAC Technician Journeyperson I Appointment Type Full Time Continuing Position Dates Full-Time Continuing Hours per week/FTE 40 About the Position
Added 4 hours ago
I
General Labourer
IICRC
Comox, BC
- Full-time
Added 4 hours ago
SL
Service Technician (Part-Time)
Sporting Life Group
Collingwood, ON
- Part-time
The Service Technician actively contributes to service standards of the department to ensure that all product and sales goals are achieved through the conscientious application of Sporting…
Added 5 hours ago
KE
Electrician
Kristian Electric Ltd.
Calgary, AB
- Internship
…Journeyperson Electrician to join our Calgary Branch as a Service Technician who takes pride in their work and wants to be part of a strong, close-knit…
Added 5 hours ago
B
Facility Mechanic
BGIS
North Bay, ON
- Full-time
…in their trade as well as installation, repair, replacement, maintenance, inspection and operation of mechanical, electrical, hvac, plumbing, general maintenance, environment controls and…
Added 5 hours ago
AH
Electro mechanic
Actualisation: HR Solutions for Businesses
Montréal-Est, QC
- Full-time
Perform preventive and corrective maintenance of equipment
Added 5 hours ago
TS
Laboratory Technician
TalentSphere Staffing Solutions
Vancouver, BC
- Full-time
…life sciences company in Vancouver to recruit a Laboratory Technician – Diagnostics R&D. Our client is looking to fill this position immediately and is actively reviewing applications from…
Added 5 hours ago
G-
Lab Technician, Processing Facilities
GFL - Sewer Technologies Division
Brantford, ON
- Full-time
Maintain accurate analysis, maintenance, and production records
Added 6 hours ago
TL
PREVENTIVE MAINTENANCE TECHNICIAN (I)
Troy Life & Fire Safety Ltd.
Langley (District), BC · Langley, BC
- Full-time
…Companies program! Our team is currently looking for a Preventive Maintenance Technician (I) to join their Langley, British Columbia team. In this role, the successful candidate will be…

Arrow Transportation Systems Inc.

Technical Support Specialist

Suite 1300-999 West Hastings St., Vancouver, BC, V6C 2W2, Canada

Compensation: $65,000 -$78,000 · Full-time

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Job details

Pay: Compensation: $65,000 -$78,000
Job type: Full-time
Apply by: Nov 5, 2027
Posting language: English
Posted: Nov 5, 2026

Original job description

We Offer

Location: Vancouver, BC (Hybrid)
Job Status: Full Time Permanent
Compensation: $65,000 -$78,000
Pension: Pension matching program of 4%
Benefits: Employer-paid benefits package, including dental, prescription drugs, paramedical services, life insurance, short- and long-term disability coverage, and more
The stability of a 100+ year old company and the spirit of an innovative and entrepreneurial organization

As advocates of equal opportunity, we welcome applications from individuals of all backgrounds. We firmly believe that diversity fosters innovation and contributes to the success of Arrow.

Overview

In Business since 1919 and still growing, Arrow is a leader in bulk commodity hauling, reload operations, freight management, logistics, consulting, and technology with operations throughout Canada and the U.S.

We are looking for an Technical Support Specialist to join us and become part of the Arrow family. The Technical Support Specialist role is to ensure the organization’s users are supported technically so they can successfully accomplish their assigned work tasks. This role includes troubleshooting user technical issues, including hardware, software and systems based issues. Incident and request resolution can involve the use of diagnostics and service request tracking tools, as well requiring hands-on support at the desktop level.For more information please visit www.arrowcareers.ca

Responsibilities

Evaluate documented resolutions and analyze trends for ways to prevent future problems.
Field incoming incident and service requests from end users via email, web form, and telephone, in a professional and courteous manner.
Document all pertinent end user identification information and nature of issue.
Comply with all rules and regulations, protocols and established metrics
Build rapport and elicit issue details from users.
Prioritize and escalate issues, when required, to the appropriately experienced technician.
Responding to all issues ensuring that SLA’s are met and targets maintained.
Perform hands-on resolution at the desktop-level, including installing and upgrading software, implementing and maintaining of file backups.
Develop help documents and knowledge base articles for end users.
Work with third-party vendors in issue resolution.
Travel to user locations, as needed, delivering and fixing hardware, and providing support to the Systems Administrator.
Assist IT Service Management Coordinator with service management related duties
Other duties as assigned by manager.

You Possess

Degree or Diploma in Computing Science, or equivalent education/experience
Excellent and clear communication skills, both verbal and written
Exceptional interpersonal skills, with a focus on rapport-building, listening and questioning skills in a diverse working environment
Strong work ethic, time management, and job prioritization skills
Strong safety mindset, especially when visiting other branch office locations
Strong concern for the accuracy and quality of work
Internal and external customer service skills
Problem Solving ability
Strong work ethic and positive team attitude
Needs to be responsible, accountable and dependable
Embody Arrow's values: Safety, Responsibility, Integrity, Quality, Teamwork and Fun!

#IND

Arrow has been recognized as a Top Fleet Employer of Distinction, a SmartWay Transport Partner, a BCTA Clean Carrier, a BC Hydro Clean Energy Champion and as a Carrier of Excellence in Women's Leadership.

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More about this job

Responsibilities

The Technical Support Specialist is responsible for troubleshooting hardware, software, and system issues to ensure users can effectively complete their tasks. This role involves managing incident requests, performing desktop-level support, and maintaining documentation to prevent future technical problems.

Requirements

Candidates must possess a degree or diploma in Computing Science or equivalent experience. Strong communication, interpersonal, and problem-solving skills are required to provide effective support in a diverse environment.

Skills

Technical support
Troubleshooting
Hardware maintenance
Software installation
Incident management
Service request tracking
Communication skills
Interpersonal skills
Time management
Problem solving
Customer service
Knowledge base documentation
Desktop support
File backups
Vendor management

Benefits

Pension matching program
Dental insurance
Prescription drug coverage
Paramedical services
Life insurance
Short-term disability coverage
Long-term disability coverage

Visa sponsorship

Not detected in the job text

Keywords

Technical Support
Hardware
Software
Desktop Support
Incident Management
SLA
IT Service Management
Troubleshooting
Backup
Logistics
Freight Management
Computing Science
Customer Service
Help Desk
Systems Administration

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