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Added 19 mins ago
TL
PREVENTIVE MAINTENANCE TECHNICIAN (I)
Troy Life & Fire Safety Ltd.
Langley (District), BC · Langley, BC
- Full-time
Ensure the most productive use of time by regularly communicating with their service coordinator when a job is completed.
Added 19 mins ago
FH
Cardiac Sonographer - Chilliwack General Hospital
Fraser Health
Chilliwack, BC
- Part-time
The Medical Imaging transfer of service to Fraser Health is now completed and we are thrilled to have the Medical Imaging Teams as part of Fraser Health again. Are you interested in…
Added 49 mins ago
I
Fulfilment Operations Coordinator
IKEA
Hamilton, ON
- Full-time
Support leaders in coordinating daily operations, guiding coworkers, and helping to ensure operational and customer service goals are achieved.
Added 49 mins ago
SH
Home Care Attendant-Aide - Soins à domicile
Southern Health-Santé Sud
MB · Vita, MB
- Full-time
Under the direction of the Resource Coordinator - Home Care, the Home Care Attendant (HCA) functions as a member of the Home Care team and is responsible for the provision of personal care…
Added 49 mins ago
LC
Client Experience & Service Coordinator
LightForm Canada
Vancouver, BC
- Full-time
LightForm is looking for a proactive, detail-oriented Client Experience & Service Coordinator to join our Edmonton Head Office team.
Added 49 mins ago
SH
Home Care Attendant
Southern Health-Santé Sud
MB · Rosenort, MB
- Internship
Under the direction of the Resource Coordinator - Home Care, the Home Care Attendant (HCA) functions as a member of the Home Care team and is responsible for the provision of personal care…
Added 49 mins ago
SH
Ability Management Coordinator
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
…Mission, Values of St. Boniface Hospital, the ABILITY MANAGEMENT COORDINATOR is responsible for directing all workplace activities associated with ability management including acting as a…
Added 1 hour ago
L
Coordonnateur.trice, logistique
Logistec
Montreal, QC
- Full-time
Are you passionate about logistics? Are you known for providing excellent customer service and motivated by achieving your goals? If so, this Logistics Coordinator position is for you!
Added 1 hour ago
VC
Transition Services Coordinator (Registered Nurse) - Nursing
Vancouver Coastal Health
Vancouver, BC
- $49.2 to $63.47 CAD / hour
- Temporary
…vision and values of the organization, the Transition Services Coordinator leads and facilitates acute to community transitions by assessing and evaluating clinical and functional need and…
Added 1 hour ago
A
Architectural Project Coordinator
AECOM
Ottawa, ON
- $65,000 to $85,000 CAD / year
- Full-time
AECOM is seeking a Project Coordinator to support our Buildings + Places team in a newly created position based in Ottawa, ON.
Added 1 hour ago
AT
Technical Support Specialist
Arrow Transportation Systems Inc.
Vancouver, BC
- Full-time
Assist IT Service Management Coordinator with service management related duties
Added 1 hour ago
TC
Coordonnateur / Coordonnatrice de Magasin de Détail Temps Plein Winners/HomeSense - Mega Centre Saint-Eustache
TJX Companies
Saint-Eustache, QC · St-Eustache, Quebec
- Full-time
We’re looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in…
Added 1 hour ago
NE
Intensive Service Coordination Case Manager #26-77
North Eastern Ontario Family and Children's Services (NEOFACS)
Timmins, ON
- $55,458 to $74,931 CAD / year
- Contract
As a member of the Child and Youth Mental Health team, the Intensive Service Coordination Case Manager works in collaboration with other service providers to provide comprehensive intensive…
Added 1 hour ago
VH
RPN - Hospital Partnership Program (Toronto Central)
VHA Home HealthCare
Toronto, ON
- Part-time
Estimated annual earning potential: $70,000–$120,000. Actual earnings may vary based on availability and service volumes
Added 1 hour ago
FH
Cardiac Sonographer - Chilliwack General Hospital
Fraser Health Authority
Chilliwack, BC
- $43.32 to $54.04 CAD / hour
- Part-time
The Medical Imaging transfer of service to Fraser Health is now completed and we are thrilled to have the Medical Imaging Teams as part of Fraser Health again. Are you interested in…
Added 1 hour ago
MS
Facilities Maintenance Worker (1.0 Evenings, Permanent)
Main Street Project Inc.
Winnipeg, MB
- Full-time
Reporting to the Facilities Coordinator, the Maintenance Worker is a key part of ensuring that Main Street Project (MSP) buildings, both interior and exterior, are kept functional and in…
Added 1 hour ago
SM
Senior Project Engineer Project Engineering - Decarbonization
St. Michael's Hospital
Toronto, ON
- Full-time
Delegate tasks as necessary to Project Engineer, Engineering Assistants and external consultants, contractors, trades and service technicians.
Added 1 hour ago
EP
Industrial Hygiene Coordinator
EHS Partnerships Ltd.
AB · Edmonton, AB
- $30 to $40 CAD / hour
- Full-time
EHS Partnerships Ltd. (EHSP) has an immediate opening in our Edmonton location for a Industrial Hygiene Coordinator. This is a mid-level, permanent, full-time position.
Added 1 hour ago
LC
Client Experience & Service Coordinator
LightForm Canada
AB · Edmonton, AB
- Full-time
LightForm is looking for a proactive, detail-oriented Client Experience & Service Coordinator to join our Edmonton Head Office team.
Added 1 hour ago
TH
Quality & Regulatory Coordinator
Trudell Healthcare Solutions Inc.
London, ON
- Full-time
…looking for a detail-oriented, proactive, Quality & Regulatory Coordinator who brings strong organizational skills, analytical thinking, and a commitment to continuous improvement. You'll…
Added 1 hour ago
P
Project Coordinator - Insulation
PERMA-PIPE
Camrose, AB
- Full-time
Perma-Pipe in Camrose, Alberta Canada is hiring a Project Coordinator - Insulation
Added 1 hour ago
N(
Orientation Coordinator, Student Life (Temporary)
NAIT (Northern Alberta Institute of Technology)
AB · Edmonton, AB
- Full-time
As part of the Student Life team, the Orientation Coordinator is responsible for assisting in the planning, delivering, and evaluating orientation programming at NAIT, which supports…
Added 1 hour ago
NH
HEALTH INFORMATION MANAGEMENT (HIM) ADVISOR
Northern Health - BC
Terrace, BC
- Full-time
…of Northern Health, and under the general supervision of HIM Coordinator – Professional Practice or designate, the HIM Advisor is an integral member of both the regional Health Information…
Added 1 hour ago
1
Dental Receptionist / Treatment Coordinator-Cariboo Dental
123Dentist
Williams Lake, BC
- $27 to $33 CAD / hour
- Full-time
Cariboo Dental is looking for a confident, organized, and experienced Dental Receptionist / Treatment Coordinator to join our team in Williams Lake, BC!
Added 1 hour ago
LJ
#2026-OSM40-Outreach Support Mentor
Life's Journey Inc.
Brandon, MB
- Full-time
…The Outreach Support Mentor will work alongside the Drop in Coordinator and Clinical team. This includes participating in the ongoing planning, monitoring, and communication of activities…

Arrow Transportation Systems Inc.

Technical Support Specialist

Suite 1300-999 West Hastings St., Vancouver, BC, V6C 2W2, Canada

Compensation: $65,000 -$78,000 · Full-time

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Job details

Pay: Compensation: $65,000 -$78,000
Job type: Full-time
Apply by: Nov 5, 2027
Posting language: English
Posted: Nov 5, 2026

Original job description

We Offer

Location: Vancouver, BC (Hybrid)
Job Status: Full Time Permanent
Compensation: $65,000 -$78,000
Pension: Pension matching program of 4%
Benefits: Employer-paid benefits package, including dental, prescription drugs, paramedical services, life insurance, short- and long-term disability coverage, and more
The stability of a 100+ year old company and the spirit of an innovative and entrepreneurial organization

As advocates of equal opportunity, we welcome applications from individuals of all backgrounds. We firmly believe that diversity fosters innovation and contributes to the success of Arrow.

Overview

In Business since 1919 and still growing, Arrow is a leader in bulk commodity hauling, reload operations, freight management, logistics, consulting, and technology with operations throughout Canada and the U.S.

We are looking for an Technical Support Specialist to join us and become part of the Arrow family. The Technical Support Specialist role is to ensure the organization’s users are supported technically so they can successfully accomplish their assigned work tasks. This role includes troubleshooting user technical issues, including hardware, software and systems based issues. Incident and request resolution can involve the use of diagnostics and service request tracking tools, as well requiring hands-on support at the desktop level.For more information please visit www.arrowcareers.ca

Responsibilities

Evaluate documented resolutions and analyze trends for ways to prevent future problems.
Field incoming incident and service requests from end users via email, web form, and telephone, in a professional and courteous manner.
Document all pertinent end user identification information and nature of issue.
Comply with all rules and regulations, protocols and established metrics
Build rapport and elicit issue details from users.
Prioritize and escalate issues, when required, to the appropriately experienced technician.
Responding to all issues ensuring that SLA’s are met and targets maintained.
Perform hands-on resolution at the desktop-level, including installing and upgrading software, implementing and maintaining of file backups.
Develop help documents and knowledge base articles for end users.
Work with third-party vendors in issue resolution.
Travel to user locations, as needed, delivering and fixing hardware, and providing support to the Systems Administrator.
Assist IT Service Management Coordinator with service management related duties
Other duties as assigned by manager.

You Possess

Degree or Diploma in Computing Science, or equivalent education/experience
Excellent and clear communication skills, both verbal and written
Exceptional interpersonal skills, with a focus on rapport-building, listening and questioning skills in a diverse working environment
Strong work ethic, time management, and job prioritization skills
Strong safety mindset, especially when visiting other branch office locations
Strong concern for the accuracy and quality of work
Internal and external customer service skills
Problem Solving ability
Strong work ethic and positive team attitude
Needs to be responsible, accountable and dependable
Embody Arrow's values: Safety, Responsibility, Integrity, Quality, Teamwork and Fun!

#IND

Arrow has been recognized as a Top Fleet Employer of Distinction, a SmartWay Transport Partner, a BCTA Clean Carrier, a BC Hydro Clean Energy Champion and as a Carrier of Excellence in Women's Leadership.

Apply About employer

More about this job

Responsibilities

The Technical Support Specialist is responsible for troubleshooting hardware, software, and system issues to ensure users can effectively complete their tasks. This role involves managing incident requests, performing desktop-level support, and maintaining documentation to prevent future technical problems.

Requirements

Candidates must possess a degree or diploma in Computing Science or equivalent experience. Strong communication, interpersonal, and problem-solving skills are required to provide effective support in a diverse environment.

Skills

Technical support
Troubleshooting
Hardware maintenance
Software installation
Incident management
Service request tracking
Communication skills
Interpersonal skills
Time management
Problem solving
Customer service
Knowledge base documentation
Desktop support
File backups
Vendor management

Benefits

Pension matching program
Dental insurance
Prescription drug coverage
Paramedical services
Life insurance
Short-term disability coverage
Long-term disability coverage

Visa sponsorship

Not detected in the job text

Keywords

Technical Support
Hardware
Software
Desktop Support
Incident Management
SLA
IT Service Management
Troubleshooting
Backup
Logistics
Freight Management
Computing Science
Customer Service
Help Desk
Systems Administration

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