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Added 4 mins ago
EV
Veterinary Receptionist
Ethos Veterinary Health
Toronto, ON
- $20 to $22 CAD / hour
- Full-time
Added 18 mins ago
IS
Production Controller- Ship Repair
Irving Shipbuilding
Halifax, NS
- Full-time
Recognized Diploma in technical discipline (Engineering, Engineering Technology/Technician or similar) or equivalent industry experience.
Added 49 mins ago
HM
Metallurgy Technician - FIFO from Western Canada
Hecla Mining Company
Elsa, YT
- Internship
As a Metallurgy Technician, you will report directly to the Chief Metallurgist and your main responsibilities will include conducting metallurgical sampling and testing, monitoring mill…
Added 49 mins ago
HM
Metallurgy Technician - FIFO from Western Canada
Hecla Mining Company
Whitehorse, YT
- Internship
As a Metallurgy Technician, you will report directly to the Chief Metallurgist and your main responsibilities will include conducting metallurgical sampling and testing, monitoring mill…
Added 49 mins ago
HM
Metallurgy Technician - FIFO from Western Canada
Hecla Mining Company
Prince George, BC
- Internship
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Added 49 mins ago
HM
Metallurgy Technician - FIFO from Western Canada
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Vancouver, BC
- Internship
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Added 49 mins ago
HM
Metallurgy Technician - FIFO from Western Canada
Hecla Mining Company
Calgary, AB
- Internship
As a Metallurgy Technician, you will report directly to the Chief Metallurgist and your main responsibilities will include conducting metallurgical sampling and testing, monitoring mill…
Added 49 mins ago
KE
Electrician
Kristian Electric Ltd.
Calgary, AB
- Internship
…Journeyperson Electrician to join our Calgary Branch as a Service Technician who takes pride in their work and wants to be part of a strong, close-knit…
Added 49 mins ago
HM
Metallurgy Technician - FIFO from Western Canada
Hecla Mining Company
AB · Edmonton, AB
- Internship
As a Metallurgy Technician, you will report directly to the Chief Metallurgist and your main responsibilities will include conducting metallurgical sampling and testing, monitoring mill…
Added 1 hour ago
B
Facility Mechanic
BGIS
North Bay, ON
- Full-time
GAS Technician 1, license. (gas technician 2 license may be considered, coupled with experience)
Added 1 hour ago
AH
Electro mechanic
Actualisation: HR Solutions for Businesses
Montréal-Est, QC
- Full-time
Added 1 hour ago
D
Occupational Testing Collector
Dynacare
Dartmouth, NS
- Full-time
Current Audiometric, Spirometry and/or Phlebotomy Technician Certificate preferred.
Added 1 hour ago
TS
Laboratory Technician
TalentSphere Staffing Solutions
Vancouver, BC
- Full-time
…life sciences company in Vancouver to recruit a Laboratory Technician – Diagnostics R&D. Our client is looking to fill this position immediately and is actively reviewing applications from…
Added 1 hour ago
G-
Lab Technician, Processing Facilities
GFL - Sewer Technologies Division
Brantford, ON
- Full-time
Environmental or Chemical Engineering Technician or Technologist of related
Added 1 hour ago
FT
Retread Technician (Winnipeg)
Fountain Tire
Winnipeg, MB
- Full-time
…traction with Fountain Tire! We are searching for a Tire Retread Technician in our Winnipeg Retread…
Added 1 hour ago
PE
Instrumentation Technicians for Project in Squamish, BC
PCL Energy
Squamish, BC
- Full-time
As an Instrumentation Technician for our PCL Energy Edmonton District, you will contribute to our team by:
Added 1 hour ago
TL
PREVENTIVE MAINTENANCE TECHNICIAN (I)
Troy Life & Fire Safety Ltd.
Langley (District), BC · Langley, BC
- Full-time
…Our team is currently looking for a Preventive Maintenance Technician (I) to join their Langley, British Columbia team. In this role, the successful candidate will be accountable for…
Added 1 hour ago
B
Junior Fire Alarm Technician
BGIS
Toronto, ON
- Full-time
The Fire, Life Safety Technician develops foundational fire protection and fire alarm skills through structured field assignments. The Fire Extinguisher Technician supports and completes…
Added 1 hour ago
B
Electrical Journeyperson CCQ
BGIS
Montreal, QC
- Full-time
Systems Maintenance Technician through Building Owners and Managers Institute (BOMI)
Added 1 hour ago
GI
Field Service Technician
Grimco, Inc.
AB · Edmonton, AB
- $55,000 to $65,000 CAD / year
- Full-time
The Field Service Technician at Grimco plays a critical role in supporting customers through equipment installation, maintenance, and troubleshooting. This role goes beyond technical
Added 1 hour ago
Network Technician
KSR
Chatham-Kent, ON · Ridgetown, ON
Added 1 hour ago
V
Technician - Clinical & Analytical Development
VitalBio
Oakville, ON
- Full-time
We are seeking a skilled and motivated Assay Development and Clinical Chemistry Technician specializing in clinical chemistry, immunoassays, and cell-based assays. You will play a pivotal…
Added 2 hours ago
N
Future Opportunities - Journeyperson, Heavy Duty/Ag Equipment/Truck and Transport Mechanic
Nutrien
Vanscoy, SK
- Full-time
A valid Saskatchewan or Interprovincial Certificate of Journeyperson Status (Red Seal) as an Heavy Duty Technician, an Agricultural Equipment Technician, or a Truck and Transport Mechanic
Added 2 hours ago
V
Vending Technician/VMI
Vallen
Grande Prairie, AB
- Full-time
Added 2 hours ago
PE
Journeyman Electrician
PTW Energy Services
AB · Edmonton, AB
- Full-time
…Construction electrician jobs, Commercial electrician jobs, Electrical technician jobs, Electrical maintenance technician jobs, Electrical systems technician jobs, Power electrician jobs,…

Arrow Transportation Systems Inc.

Technical Support Specialist

Suite 1300-999 West Hastings St., Vancouver, BC, V6C 2W2, Canada

Compensation: $65,000 -$78,000 · Full-time

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Job details

Pay: Compensation: $65,000 -$78,000
Job type: Full-time
Apply by: Nov 5, 2027
Posting language: English
Posted: Nov 5, 2026

Original job description

We Offer

Location: Vancouver, BC (Hybrid)
Job Status: Full Time Permanent
Compensation: $65,000 -$78,000
Pension: Pension matching program of 4%
Benefits: Employer-paid benefits package, including dental, prescription drugs, paramedical services, life insurance, short- and long-term disability coverage, and more
The stability of a 100+ year old company and the spirit of an innovative and entrepreneurial organization

As advocates of equal opportunity, we welcome applications from individuals of all backgrounds. We firmly believe that diversity fosters innovation and contributes to the success of Arrow.

Overview

In Business since 1919 and still growing, Arrow is a leader in bulk commodity hauling, reload operations, freight management, logistics, consulting, and technology with operations throughout Canada and the U.S.

We are looking for an Technical Support Specialist to join us and become part of the Arrow family. The Technical Support Specialist role is to ensure the organization’s users are supported technically so they can successfully accomplish their assigned work tasks. This role includes troubleshooting user technical issues, including hardware, software and systems based issues. Incident and request resolution can involve the use of diagnostics and service request tracking tools, as well requiring hands-on support at the desktop level.For more information please visit www.arrowcareers.ca

Responsibilities

Evaluate documented resolutions and analyze trends for ways to prevent future problems.
Field incoming incident and service requests from end users via email, web form, and telephone, in a professional and courteous manner.
Document all pertinent end user identification information and nature of issue.
Comply with all rules and regulations, protocols and established metrics
Build rapport and elicit issue details from users.
Prioritize and escalate issues, when required, to the appropriately experienced technician.
Responding to all issues ensuring that SLA’s are met and targets maintained.
Perform hands-on resolution at the desktop-level, including installing and upgrading software, implementing and maintaining of file backups.
Develop help documents and knowledge base articles for end users.
Work with third-party vendors in issue resolution.
Travel to user locations, as needed, delivering and fixing hardware, and providing support to the Systems Administrator.
Assist IT Service Management Coordinator with service management related duties
Other duties as assigned by manager.

You Possess

Degree or Diploma in Computing Science, or equivalent education/experience
Excellent and clear communication skills, both verbal and written
Exceptional interpersonal skills, with a focus on rapport-building, listening and questioning skills in a diverse working environment
Strong work ethic, time management, and job prioritization skills
Strong safety mindset, especially when visiting other branch office locations
Strong concern for the accuracy and quality of work
Internal and external customer service skills
Problem Solving ability
Strong work ethic and positive team attitude
Needs to be responsible, accountable and dependable
Embody Arrow's values: Safety, Responsibility, Integrity, Quality, Teamwork and Fun!

#IND

Arrow has been recognized as a Top Fleet Employer of Distinction, a SmartWay Transport Partner, a BCTA Clean Carrier, a BC Hydro Clean Energy Champion and as a Carrier of Excellence in Women's Leadership.

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More about this job

Responsibilities

The Technical Support Specialist is responsible for troubleshooting hardware, software, and system issues to ensure users can effectively complete their tasks. This role involves managing incident requests, performing desktop-level support, and maintaining documentation to prevent future technical problems.

Requirements

Candidates must possess a degree or diploma in Computing Science or equivalent experience. Strong communication, interpersonal, and problem-solving skills are required to provide effective support in a diverse environment.

Skills

Technical support
Troubleshooting
Hardware maintenance
Software installation
Incident management
Service request tracking
Communication skills
Interpersonal skills
Time management
Problem solving
Customer service
Knowledge base documentation
Desktop support
File backups
Vendor management

Benefits

Pension matching program
Dental insurance
Prescription drug coverage
Paramedical services
Life insurance
Short-term disability coverage
Long-term disability coverage

Visa sponsorship

Not detected in the job text

Keywords

Technical Support
Hardware
Software
Desktop Support
Incident Management
SLA
IT Service Management
Troubleshooting
Backup
Logistics
Freight Management
Computing Science
Customer Service
Help Desk
Systems Administration

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