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Arrow Transportation Systems Inc.

Transportation Coordinator

31 43915 Industrial Way, Chilliwack, BC, V2R 3A4, Canada

Compensation: $64,000 - $71,000/year · Full-time

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Job details

Pay: Compensation: $64,000 - $71,000/year
Job type: Full-time
Apply by: Oct 27, 2027
Experience: Grade 12 or equivalent and 4-6 years of progressive experience or post-secondary diploma/degree and 1-3 basic experience
Posting language: English
Posted: Oct 27, 2026

Original job description

We Offer

Location: Chilliwack, BC
Job Status: Full Time Permanent
Compensation: $64,000 - $71,000/year
Pension: Pension matching program
Benefits: Employer-paid benefits package, including dental, prescription drugs, paramedical services, life insurance, short- and long-term disability coverage, and more.
Shift: Sunday - Wednesday, 7:00 AM - 4:00 PM
We promote from within! A career with a growing organization backed by the stability of a company that has been in business since 1919!

As advocates of equal opportunity, we welcome applications from individuals of all backgrounds. We firmly believe that diversity fosters innovation and contributes to the success of Arrow.

Overview

Under the direction of the Division Manager and Operations Supervisor, the Transportation Coordinator’s primary role is to coordinate and oversee the routing and scheduling of our daily trucking services to meet customer requirements focusing on maximizing payload and productivity in a safe and effective manner.

This Transportation Coordinator is a lead for the division as it relates to oversite of dispatch and daily/weekly planning and coordination of our drivers and our assets. The knowledge requirements, responsibility and scope are greater for this role than for levels 1 & 2.

Responsibilities

Assists with the planning, coordination and oversight of the routing and scheduling of drivers and equipment and assures compliance with time schedules and applicable laws, codes, rules and regulations.
Ensures the drivers have the proper instructions to perform their duties safely and listens to all driver concerns and acts on them appropriately.
Primary responsibility in creating weekly/daily schedules based on customer targets and company objectives.
Ensures that schedules are carried out in an effective and efficient manner. Coordinates the daily assignment of company and contracted resources to maximize equipment productivity and payload while maintaining a high level of customer service.
Manages the daily operations of the dispatch office. Makes necessary adjustments for road closures, overloads, lateness and related problems. Communicates regularly with the drivers to assist and manage implications caused by truck problems, lateness and accidents. Communicates with the customer to report compliance to daily targets as well as course of action should deviation to plans occur.
Oversees the assignment of spare drivers should there be a short or long-term shortfall of regular drivers.
Communicates with the Primary customer as well as all applicable supplier sites to exchange. information, coordinate activities and resolve issues, concerns and questions regarding trucking services, customer site and/or driver issues.
Follow all workplace safety policies and compliance regulations participate in identifying hazards.
Comply with all rules and regulations, protocols and established metrics.
Continuously surveys the existing trucking program for safety and cost improvement opportunities and advises the manager of ways to improve current systems.
Assists in the implementation of policy and process improvement.
Confers and coordinates with shop personnel as well as drivers regarding repairs and preventative maintenance schedules and timelines.
Schedules and coordinates required driver training and orientation.
Responsible for collecting and reviewing driver paperwork and ensuring it is complete, accurate and timely.
Suggest changes in working conditions and use of equipment to increase efficiency of shop, department, or work crew.
Other duties as assigned by the Operations Supervisor and/or Division Manager.

You Possess

Grade 12 or equivalent and 4-6 years of progressive experience or post-secondary diploma/degree and 1-3 basic experience
Relevant experience in a similar role and industry (i.e., trucking, logging, forestry, mining, etc.)
Preference will be given to those with post-secondary education
Strong organizational skills
Demonstrated leadership and ability to oversee a team
Exceptional problem solving and critical thinking skills
Demonstrates strong communication skills both verbally and written
Strong work ethic and positive team attitude
Highly flexible, with solid interpersonal skills that allow one to work effectively in a diverse working environment
Computer proficiency – Microsoft Suite (Excel, Word, Outlook), Ability to learn new software applications.
Demonstrates internal and external Customer Service excellence
Self-starter
Being mechanically inclined is a valuable asset
Embodies Arrows Core Values: Safety, Quality, Teamwork, Responsibility, Integrity and Fun!

Arrow has been recognized as a Top Fleet Employer of Distinction, a SmartWay Transport Partner, a BCTA Clean Carrier, a BC Hydro Clean Energy Champion and as a Carrier of Excellence in Women's Leadership.

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More about this job

Responsibilities

The Transportation Coordinator oversees daily trucking operations, including routing, scheduling, and dispatch management to maximize productivity and payload. They act as a lead for the division, ensuring safety compliance and effective communication between drivers, customers, and internal departments.

Requirements

Candidates must possess a Grade 12 diploma with 4-6 years of experience or a post-secondary degree with 1-3 years of relevant experience. Strong leadership, organizational, and problem-solving skills are required, along with proficiency in Microsoft Office applications.

Skills

Logistics coordination
Dispatch management
Routing and scheduling
Leadership
Problem solving
Critical thinking
Communication skills
Microsoft Suite
Customer service
Safety compliance
Teamwork
Time management
Mechanical inclination

Benefits

Pension matching program
Dental insurance
Prescription drug coverage
Paramedical services
Life insurance
Short-term disability coverage
Long-term disability coverage

Visa sponsorship

Not detected in the job text

Keywords

Transportation
Logistics
Dispatch
Fleet management
Routing
Scheduling
Trucking
Operations management
Safety compliance
Microsoft Excel
Microsoft Word
Microsoft Outlook
Leadership
Customer service
Preventative maintenance
Payload optimization
Supply chain
Asset management

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