Find work in Canada.

343,710 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 18 mins ago
SA
Senior Customer Success Manager
STAN AI
Toronto, ON · North York, ON
- $100,000 to $135,000 USD / year
- Full-time
Build positive relationships with clients, while becoming a trusted AI Solutions advisor.
Added 21 mins ago
SC
Utility Billing Financial Advisor
Strathcona County
Sherwood Park, AB
- Full-time
Turn data into insights that make an impact! As the Utility Billing Financial Advisor, you’ll play a key role in ensuring the accuracy and financial integrity of Strathcona County’s utility…
Added 21 mins ago
Senior Manager, Store Experience & Services
Sephora
Toronto, ON
…feedback into scalable programs that improve sales, conversion, service profitability, and client satisfaction. You’ll be part of a collaborative team that’s united in beauty and supported…
Added 21 mins ago
Manager, ISI Office & Programs
University of Toronto
Toronto, ON
…operational guidance and agreements. The Manager serves as a key advisor to the Executive Director, translates strategic priorities into practical operational plans, and identifies…
Added 36 mins ago
SC
Member Experience Advisor - Grande Prairie
Servus Credit Union
Grande Prairie, AB
- Full-time
We are hiring for a temporary Full-time Member Experience Advisor to join our Grande Prairie Downtown Branch!
Added 36 mins ago
Training Advisor – Procurement and Logistics
Pomerleau
Montreal, QC · Levis, QC · Saint-Georges, QC
Reporting to the Director, Logistics – Administrative Services, the Training Advisor is responsible for all activities related to user training and competency development. This individual…
Added 36 mins ago
RB
Damage Insurance Agent (Bilingual)
Royal Bank of Canada
Montreal, QC
- Full-time
As an RBC bilingual Licensed Insurance Advisor for Home & Auto, you’ll be the trusted voice on the other end of the phone providing insurance advice and options to help clients protect…
Added 36 mins ago
RB
Associate
Royal Bank of Canada
Newmarket, ON
- Full-time
By providing ongoing, exceptional service and support to our clients and our Advisor team, you will help our team deepen existing relationships and welcome new clients to the firm. As an…
Added 36 mins ago
PA
Service Advisor
Precision Auto Parts and Repairs
Thornhill, BC
- $20 to $25 CAD / hour
- Full-time
We’re looking for a Service Advisor who understands how to balance customer care, clear communication, and sales. This role serves as the primary point of contact for customers throughout…
Added 51 mins ago
R
Associate
RBC
Newmarket, ON
- Full-time
By providing ongoing, exceptional service and support to our clients and our Advisor team, you will help our team deepen existing relationships and welcome new clients to the firm. As an…
Added 1 hour ago
C
Administrative Assistant
CIBC
Sidney, BC
- Full-time
CIBC’s Wood Gundy team is the full-service brokerage division of CIBC serving our high-net-worth clientele. As an Administrative Assistant you will be responsible for providing…
Added 1 hour ago
C
Administrative Assistant
CIBC
Toronto, ON
- Full-time
CIBC’s Wood Gundy team is the full-service brokerage division of CIBC serving our high net worth clientele. As an Administrative Assistant you will be responsible for providing…
Added 1 hour ago
HG
H&M Sales Advisor
H&M Group
Coquitlam, BC
- Part-time
As a Sales Advisor, you'll be responsible for providing excellent customer service, welcoming & guiding customers through your store to actively sell our products and providing customers…
Added 1 hour ago
EC
Senior Customer Success Manager, Defence
Esri Canada
Ottawa, ON
- Full-time
Esri Canada has an exceptional opportunity for a full-time Senior Customer Success Manager, Defence to join our Federal Sector team.
Added 1 hour ago
H
H&M Sales Advisor
H&M
Coquitlam, BC
- Part-time
As a Sales Advisor, you'll be responsible for providing excellent customer service, welcoming & guiding customers through your store to actively sell our products and providing customers…
Added 1 hour ago
EC
Senior Customer Success Manager, Prairies
Esri Canada
AB · Edmonton, AB
- Full-time
Esri Canada has an exceptional opportunity for a full-time Senior Customer Success Managers to join our Sales team in the Prairies region.
Added 2 hours ago
R
Client Advisor
RBC
Cornwall, ON
- Part-time
Respond to client-initiated contact, assisting them with a full range of financial transactions
Added 2 hours ago
R
Damage Insurance Agent (Bilingual)
RBC
Beaconsfield, QC · Beauharnois, QC · Beloeil, QC · Blainville, QC · Boucherville, QC · Brossard, QC · Candiac, QC · Chambly, QC · Châteauguay, QC · Côte-Saint-Luc, QC · Dollard-Des Ormeaux, QC · Dorval, QC · Drummondville, QC · La Prairie, QC · Laval, QC · Longueuil, QC · Mascouche, QC · Mont-Royal, QC · Mont-Saint-Hilaire, QC · Mont-Tremblant, QC · Montreal, QC · Pointe-Claire, QC · Repentigny, QC · Rosemère, QC · Saint-Bruno-de-Montarville, QC · Saint-Constant, QC · Saint-Eustache, QC · Saint-Jean-sur-Richelieu, QC · Saint-Jérôme, QC · Saint-Lambert, QC · Saint-Sauveur, QC · Salaberry-de-Valleyfield, QC · Sept-Îles, QC · Sherbrooke, QC · Sorel-Tracy, QC · Terrebonne, QC · Vaudreuil-Dorion, QC · Westmount, QC
- Full-time
As an RBC bilingual Licensed Insurance Advisor for Home & Auto, you’ll be the trusted voice on the other end of the phone providing insurance advice and options to help clients protect…
Added 2 hours ago
R
Portfolio Advisor, Portfolio Construction & Practice Management
RBC
Toronto, ON
- Full-time
…portfolio analysis and management experience as an Associate Advisor or Investment Advisor, with the ability to distill complex investment views into clear recommendations that align with…
Added 2 hours ago
P
Insurance Advisor
PolicyAdvisor
Oakville, ON
- Full-time
LIFE INSURANCE ADVISOR ROLE - EXCITING INSURTECH STARTUP
Added 2 hours ago
SC
Assistant Branch Manager - Namao Centre
Servus Credit Union
Edmonton, AB
- Full-time
We are hiring for a Full-time Assistant Branch Manager to join our Namao Centre Branch!
Added 2 hours ago
SJ
Manager, Employee & Labour Relations (Non-Acute)
St. Joseph's Healthcare Hamilton
Brantford, ON · Guelph, ON · Hamilton, ON · St Josephs Health Centre Guelph
- Full-time
Serve as the primary labour relations advisor, providing expert guidance on collective agreement interpretation, employment law, and organizational policy.
Added 2 hours ago
CC
Sales Representative - Facility Services
Cintas Canada
Sudbury, ON
- Full-time
Will be a solution-centric advisor; a forward-thinking problem-solver focused on customer satisfaction and results.
Added 3 hours ago
CI
Talent Acquisition Advisor
Colliers International
Toronto, ON
- Full-time
Applicants must be currently authorized to work in Canada on a full-time basis. The employer will not sponsor applicants for work visas.
Added 3 hours ago
Associate Director, Bain Academy
Bain & Company
Toronto, ON
…client-facing situations as both a subject matter expert and trusted…

Arrow Workforce Solutions

Bilingual Call Centre Representative

Brampton, ON, Canada

Pay Rate: $23.76/hour · Contract

Apply About employer

Applications open in a new tab.

Job details

Pay: Pay Rate: $23.76/hour
Job type: Contract
Apply by: Nov 5, 2026
Posting language: English
Posted: Oct 6, 2026

Original job description

Bilingual Customer Service Representative (English/French)

Location: Brampton ON, L6T 5M1

Employment Type: Full-Time Contract (Minimum 3 Months with Potential for Permanent Hire)

Pay Rate: $23.76/hour

Schedule

Training Period (First 6 Weeks):

Monday to Friday | 9:00 AM – 5:00 PM
100% onsite training required

After Training:

Monday to Friday | 11:00 AM – 7:00 PM
Hybrid schedule: 1 week onsite / 1 week work from home

Work From Home Requirements:

Reliable high-speed internet connection (minimum 50 Mbps upload speed).
Quiet and professional workspace.

Position Overview

We are seeking Bilingual Customer Service Representatives (English/French) to join a fast-paced customer support team in Brampton. As an Omni-channel Customer Service Advisor, you will provide exceptional customer support through multiple communication channels, including phone, chat, and email.

The successful candidate will assist customers with shipment inquiries, provide timely updates, resolve service issues, and ensure a positive customer experience through strong communication, problem-solving, and multitasking skills.

Key Responsibilities

Respond to inbound customer inquiries through phone, chat, and email while meeting service and quality targets.
Manage multiple customer interactions simultaneously, including handling up to three chats at once.
Provide accurate shipment information, including tracking updates, delivery status, address changes, and proof of delivery requests.
Investigate customer concerns and coordinate with internal departments to resolve issues efficiently.
Schedule pickup requests using internal systems and provide accurate pricing information when required.
Maintain ownership of customer inquiries by providing regular updates and ensuring timely resolution.
Handle challenging customer situations professionally by demonstrating empathy, patience, and effective problem-solving skills.
Identify opportunities for additional services and support sales lead generation initiatives.
Follow established customer service processes, quality standards, and performance metrics.
Maintain accurate documentation of customer interactions and resolutions.

Qualifications & Requirements

Fluently bilingual in English and French (spoken and written).
Previous experience in a call centre, customer service, or contact centre environment.
Strong communication skills with excellent telephone etiquette.
Ability to manage multiple tasks and conversations in a fast-paced environment.
Strong problem-solving and decision-making skills.
Ability to handle difficult customer interactions professionally.
Excellent written communication, grammar, and attention to detail.
Strong team player with a positive attitude and high energy level.
Ability to work independently and meet performance targets.
Knowledge of Canadian geography is an asset.

Technical Requirements

Comfortable using Windows-based computer systems and Microsoft Office applications (Word/Excel).
Strong computer literacy and ability to navigate multiple systems simultaneously.
Ability to successfully complete an eSkills assessment, including:
Typing speed assessment (minimum 38 WPM with 90% accuracy).
Written communication and grammar assessment.
Multitasking and system navigation simulation.

Apply About employer

More about this job

Responsibilities

Respond to customer inquiries by phone, chat, and email, providing shipment updates, arranging pickups, and resolving service issues. Maintain ownership and accurate records of customer interactions while meeting service targets and identifying opportunities for additional services.

Requirements

Fluency in spoken and written English and French, along with previous call centre or customer service experience, is required. Candidates should have strong communication, multitasking, problem-solving, and computer skills, and must pass typing, writing, and system-navigation assessments.

Skills

Bilingual Communication
Customer Service
Call Centre Experience
Telephone Etiquette
Multitasking
Problem-Solving
Decision-Making
Written Communication
Grammar
Attention To Detail
Shipment Tracking
Issue Resolution
Customer Empathy
Microsoft Office
Computer Literacy
Typing

Visa sponsorship

Not detected in the job text

Keywords

English
French
Omni-Channel Customer Service
Inbound Customer Inquiries
Phone Support
Chat Support
Email Support
Shipment Tracking
Delivery Status
Address Changes
Proof Of Delivery
Pickup Scheduling
Pricing Information
Customer Issue Resolution
Sales Lead Generation
Quality Standards
Performance Metrics
Windows
Microsoft Office
Word
Excel
Typing Assessment
System Navigation
Canadian Geography
Transportation
Logistics
Supply Chain

Report this job