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Added 3 mins ago
CF
Seasonal Guest Services Representative CF Polo Park - Winnipeg - Part Time Contract
Cadillac Fairview
Winnipeg, MB
- Part-time
To provide exceptional customer service to valued shoppers, community retailers and business partners. The successful candidate must have availability and flexibility to work days,…
Added 3 mins ago
CO
Delivery Driver
Culligan of Canada
Peterborough, ON
- $22 CAD / hour
- Full-time
Culligan offers a full line of water treatment products for every problem. We provide the dependable service and technical expertise that has made Culligan the water solution choice for…
Added 3 mins ago
CO
Inventory Coordinator
Culligan of Canada
London, ON
- $21 CAD / hour
- Full-time
Culligan offers a full line of water treatment products for every problem. We provide the dependable service and technical expertise that has made Culligan the water solution choice for…
Added 3 mins ago
IB
Seasonal Customer Experience Representative
Indigo Books & Music
Edmonton, AB
- Up to $15 CAD / hour
- Part-time
Ability to be mobile on the sales floor for extended periods of time
Added 17 mins ago
RP
Counter Sales Representative
Reliable Parts Ltd.
Coquitlam, BC
- Full-time
As a Customer Service Representative, you play an essential role in providing excellent customer service and driving sales for our company. You are the first point of contact customers have…
Added 17 mins ago
PR
Guest Services Representative (x2) (Seasonal)
Primaris REIT
Oshawa, ON
- Temporary
…have a genuine passion for delivering exceptional customer service and thrive in a dynamic, fast-paced environment, this exciting opportunity is perfect for…
Added 17 mins ago
I
Seasonal Customer Experience Representative
Indigo
AB · Edmonton, AB
- $15 CAD / hour
- Part-time
Ability to be mobile on the sales floor for extended periods of time
Added 18 mins ago
HG
In House Sales Executive
Hilton Grand Vacations
Whistler, BC
- Full-time
As a In House Sales Representative, you’ll be the face of Hilton Grand Vacations-building trust, creating excitement, and guiding owners toward their dream vacations.
Added 33 mins ago
7
Territory Outside Sales Representative
7-Eleven
Calgary, AB · SEDCC Calgary Central Office
- Full-time
7-Eleven Distribution Canada Corp. (SEDCC) is looking for a driven, customer-focused Territory Outside Sales Representative to join our growing sales team. If you thrive on building…
Added 33 mins ago
LH
Bilingual Inside Sales Representative / Lead Setter
Lifestyle Home Products
Remote, Canada
- Full-time
- Remote
Reporting to the Senior Call Center Manager, as the Inside Sales Representative / Setter at Lifestyle Home Products, you are primarily responsible for actioning leads, nurturing…
Added 33 mins ago
CG
Developer, Business Intelligence
Canaccord Genuity Group Inc.
Vancouver, BC
- Full-time
Canaccord Genuity (CG) is a leading independent full-service financial services firm, with operations in two principal segments of the securities industry: wealth management and capital…
Added 33 mins ago
B
Associate Vice President, Advisor Sales, Global Asset Management
BMO
Vancouver, BC · WGA
- Full-time
2 – 3+ years in asset management or advisor-facing roles (previous internal sales representative experience considered a strong asset)
Added 33 mins ago
AA
Store Driver
Advance Auto Parts
Caledonia, ON
- $17.95 to $18.85 CAD / hour
- Part-time
The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, with or…
Added 47 mins ago
JE
Inside Sales Representative - Complete Solutions (2026-9591)
Johnston Equipment
Vancouver, BC
- Full-time
As an Inside Sales Representative, you are a key player in our business growth and development. The position is best suited for an energetic self-starter with the ability to identify…
Added 47 mins ago
LS
Field Sales Representative - Baseball, Hockey & Golf
Lanctôt Sports
Vancouver, BC
- Full-time
We are looking for someone with a passion for sports to join our team as a Field Sales Representative to cover the territory of BC for our team sports & golf brands. As a Field Sales…
Added 47 mins ago
FT
Customer Service - Customer Service Representative
Fast Tire Co
Vaudreuil-Dorion, QC
- Full-time
Fastco is looking for a detail-oriented Customer Service Representative (CSR) to join our team. The CSR will be responsible for providing exceptional customer support by addressing…
Added 48 mins ago
T
Sales Representative (Part Time) - Centre at Circle and Eighth
TELUS
Saskatoon, SK
- Part-time
We work tirelessly in our stores to provide best in class service to our customers, and in our communities to enrich the lives of Canadians with all acts of kindness - big and small
Added 48 mins ago
T
Part Time Sales Representative | Southland Shopping Centre
TELUS
Regina, SK
- Part-time
We work tirelessly in our stores to provide best in class service to our customers, and in our communities to enrich the lives of Canadians with all acts of kindness - big and small
Added 48 mins ago
LM
Clinical Patient Advisor
LASIK MD
Hamilton, ON
- Full-time
You have a broad background in customer service or retention in a relevant industry such as cosmetics, retail, banking, insurance, travel sales, restaurants, gyms, etc.
Added 1 hour ago
MC
Financial Services Representative - Full Time (Vineland Branch)
Meridian Credit Union
Vineland, ON
- $50,000 to $53,000 CAD / year
- Full-time
As our Financial Services Representative, you will be joining a team of highly engaged financial service professionals who are dedicated to providing an exceptional Member Experience. In…
Added 1 hour ago
CC
Member Service Representative 1 - RC - Union
Coastal Community
BC · Nanaimo, BC · Courtenay, BC
- Full-time
…to work, and do good, locally. We are looking for a Member Service Representative, so if you’re passionate about improving people’s financial health and have experience with sales and…
Added 1 hour ago
IB
Seasonal Customer Experience Representative
Indigo Books & Music
Edmonton, AB
- From $15 CAD / hour
- Part-time
Ability to be mobile on the sales floor for extended periods of time
Added 1 hour ago
HB
PT Stock Associate - BOSS Store, Vaughan Mills
HUGO BOSS Canada, Inc.
Vaughan, ON
- Other
Achieve positive results in personal sales by focusing on relationship selling, building a client base and offering exemplary customer service.
Added 1 hour ago
I
Seasonal Customer Experience Representative
Indigo
AB · Edmonton, AB
- $15 CAD / hour
- Part-time
Ability to be mobile on the sales floor for extended periods of time
Added 1 hour ago
GF
Customer Service Representative (Motivator) - Mississauga Heartland Town Centre
GoodLife Fitness
Mississauga, ON
- Full-time
Who is a Customer Service Representative (Motivator)?

Arrow Workforce Solutions

Bilingual Call Centre Representative

Brampton, ON, Canada

Pay Rate: $23.76/hour · Contract

Apply About employer

Applications open in a new tab.

Job details

Pay: Pay Rate: $23.76/hour
Job type: Contract
Apply by: Nov 5, 2026
Posting language: English
Posted: Oct 6, 2026

Original job description

Bilingual Customer Service Representative (English/French)

Location: Brampton ON, L6T 5M1

Employment Type: Full-Time Contract (Minimum 3 Months with Potential for Permanent Hire)

Pay Rate: $23.76/hour

Schedule

Training Period (First 6 Weeks):

Monday to Friday | 9:00 AM – 5:00 PM
100% onsite training required

After Training:

Monday to Friday | 11:00 AM – 7:00 PM
Hybrid schedule: 1 week onsite / 1 week work from home

Work From Home Requirements:

Reliable high-speed internet connection (minimum 50 Mbps upload speed).
Quiet and professional workspace.

Position Overview

We are seeking Bilingual Customer Service Representatives (English/French) to join a fast-paced customer support team in Brampton. As an Omni-channel Customer Service Advisor, you will provide exceptional customer support through multiple communication channels, including phone, chat, and email.

The successful candidate will assist customers with shipment inquiries, provide timely updates, resolve service issues, and ensure a positive customer experience through strong communication, problem-solving, and multitasking skills.

Key Responsibilities

Respond to inbound customer inquiries through phone, chat, and email while meeting service and quality targets.
Manage multiple customer interactions simultaneously, including handling up to three chats at once.
Provide accurate shipment information, including tracking updates, delivery status, address changes, and proof of delivery requests.
Investigate customer concerns and coordinate with internal departments to resolve issues efficiently.
Schedule pickup requests using internal systems and provide accurate pricing information when required.
Maintain ownership of customer inquiries by providing regular updates and ensuring timely resolution.
Handle challenging customer situations professionally by demonstrating empathy, patience, and effective problem-solving skills.
Identify opportunities for additional services and support sales lead generation initiatives.
Follow established customer service processes, quality standards, and performance metrics.
Maintain accurate documentation of customer interactions and resolutions.

Qualifications & Requirements

Fluently bilingual in English and French (spoken and written).
Previous experience in a call centre, customer service, or contact centre environment.
Strong communication skills with excellent telephone etiquette.
Ability to manage multiple tasks and conversations in a fast-paced environment.
Strong problem-solving and decision-making skills.
Ability to handle difficult customer interactions professionally.
Excellent written communication, grammar, and attention to detail.
Strong team player with a positive attitude and high energy level.
Ability to work independently and meet performance targets.
Knowledge of Canadian geography is an asset.

Technical Requirements

Comfortable using Windows-based computer systems and Microsoft Office applications (Word/Excel).
Strong computer literacy and ability to navigate multiple systems simultaneously.
Ability to successfully complete an eSkills assessment, including:
Typing speed assessment (minimum 38 WPM with 90% accuracy).
Written communication and grammar assessment.
Multitasking and system navigation simulation.

Apply About employer

More about this job

Responsibilities

Respond to customer inquiries by phone, chat, and email, providing shipment updates, arranging pickups, and resolving service issues. Maintain ownership and accurate records of customer interactions while meeting service targets and identifying opportunities for additional services.

Requirements

Fluency in spoken and written English and French, along with previous call centre or customer service experience, is required. Candidates should have strong communication, multitasking, problem-solving, and computer skills, and must pass typing, writing, and system-navigation assessments.

Skills

Bilingual Communication
Customer Service
Call Centre Experience
Telephone Etiquette
Multitasking
Problem-Solving
Decision-Making
Written Communication
Grammar
Attention To Detail
Shipment Tracking
Issue Resolution
Customer Empathy
Microsoft Office
Computer Literacy
Typing

Visa sponsorship

Not detected in the job text

Keywords

English
French
Omni-Channel Customer Service
Inbound Customer Inquiries
Phone Support
Chat Support
Email Support
Shipment Tracking
Delivery Status
Address Changes
Proof Of Delivery
Pickup Scheduling
Pricing Information
Customer Issue Resolution
Sales Lead Generation
Quality Standards
Performance Metrics
Windows
Microsoft Office
Word
Excel
Typing Assessment
System Navigation
Canadian Geography
Transportation
Logistics
Supply Chain

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