Find work in Canada.

327,653 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 19 mins ago
Lead Repair Engineer/Specialist - Saskatoon, SK
Vecima Networks Inc.
Saskatoon, SK
Full-time
The Lead Repair Engineer/Specialist is the technical leader within Vecima’s Repair Center, responsible for diagnosing complex product issues, driving root-cause investigations, and…
Added 19 mins ago
ROV Technical Support Representative
Deep Trekker Inc.
Kitchener, ON
Full-time
Communicate with customers and dealers via phone, email, chat, and remote desktop tools to provide technical assistance.
Added 49 mins ago
Customer Service Representative
Water Treatment Equipment Co
Pembroke, ON
Full-time
Culligan offers a full line of water treatment products for every problem. We provide the dependable service and technical expertise that has made Culligan the water solution choice for…
Added 49 mins ago
Business Development Manager
Epiroc
Vancouver, BC
Full-time
…surface and underground applications. We also offer world-class service and other aftermarket support as well as solutions for automation, digitalization and electrification. Our global…
Added 49 mins ago
V2S Advanced_French version
EssilorLuxottica Group
Hamilton, ON · Dundas, ON
The Service Technician – Optical Instruments will be an expert in this field. Their primary objective is to provide technical support to customers through direct service. This role will…
Added 49 mins ago
Indigenous Relations Lead
Parsons Corporation
Kamloops, BC · Burnaby, BC
Full-time
· Lead and coordinate respectful, meaningful, and culturally appropriate engagement with Indigenous Nations, communities, leadership, rights holders, and representative organizations.
Added 1 hour ago
Facility Manager III
BGIS
Calgary, AB
Full-time
…within a region. The Facility Manager III is the primary BGIS representative for day-to-day contact with the Client and the Tenants for performance of the contract. The FM III will manage a…
Added 1 hour ago
Inside Sales Representative
Kerr Controls & Kerr Smart Energy
London, ON
Full-time
…for a dynamic, dedicated, and highly motivated Inside Sales Representative working from our London, ON…
Added 1 hour ago
2600002584 - DRCC Radiation Therapist
Lakeridge Health
Oshawa, ON
Internship
Excellent technical, communication and interpersonal skills;
Added 1 hour ago
Ski Patrol Leader - Adanac Ski Hill
City of Greater Sudbury
Sudbury, ON · Greater Sudbury, ON
Internship
Note: The above duties are representative of a typical position and are not to be construed as all inclusive.
Added 1 hour ago
Outside Sales Representative
OpTalent | Canada | Recruitment
Moncton, NB
$65,000 to $80,000 CAD / year
Full-time
OpTalent is partnering with a leading Canadian HVAC and mechanical services company to recruit an Outside Sales Representative for the Moncton region.
Added 1 hour ago
Methods Planner Technician
I M P Group International Inc.
Amherst, NS
Provide support to Customer Representative Representatives (i.e. Contracts), Quality Assurance and applicable Production Areas in order to resolve configuration and/or technical issues and…
Added 2 hours ago
Lead Repair Engineer/Specialist - Saskatoon, SK
Vecima Networks Inc.
Saskatoon, SK
Full-time
The Lead Repair Engineer/Specialist is the technical leader within Vecima’s Repair Center, responsible for diagnosing complex product issues, driving root-cause investigations, and…
Added 2 hours ago
AZ Driver
Culligan of Canada
Cambridge, ON
$25 CAD / hour
Full-time
Culligan offers a full line of water treatment products for every problem. We provide the dependable service and technical expertise that has made Culligan the water solution choice for…
Added 2 hours ago
Delivery Driver
Culligan of Canada
BC · Surrey, BC
$25 CAD / hour
Full-time
Culligan offers a full line of water treatment products for every problem. We provide the dependable service and technical expertise that has made Culligan the water solution choice for…
Added 2 hours ago
Sales Representative
iA Financial Group (Industrial Alliance)
Saint-Eustache, QC
Full-time
…relationship management (CRM) system, an intranet, a newsletter service, and remote technical support,…
Added 2 hours ago
Project Manager
Indotronix Avani Group
Calgary, AB
Contract
The role acts as the primary representative for project delivery, coordinating internal stakeholders, external consultants, contractors, and service providers throughout the project…
Added 2 hours ago
Outside Sales Representative, Industrial Automation & Electrical
Manufacturers Automation (ManuAuto)
Cambridge, ON · Greater Kitchener-Cambridge-Waterloo Metropolitan Area
Full-time
The role covers the full sales cycle from prospecting to closing, including technical sales presentations, preparing quotations, and following up on leads and opportunities. Day to day,…
Added 2 hours ago
Facility Manager III
BGIS
Calgary, AB
Full-time
…within a region. The Facility Manager III is the primary BGIS representative for day-to-day contact with the Client and the Tenants for performance of the contract. The FM III will manage a…
Added 2 hours ago
Industrial Electrical Outside Sales Representative
Guillevin
AB · Edmonton South
Full-time
The Industrial Electrical Outside Sales Representative is responsible for developing and maintaining strong customer relationships while driving sales growth within the industrial…
Added 2 hours ago
Medical Laboratory Technologist
Sanya’k̓ula
Whistler, BC
Full-time
The Medical Laboratory Technologist I performs technical work involved in the duties associated with laboratory test procedures. As well, the Medical Laboratory Technologist I evaluates and…
Added 3 hours ago
Branch Manager
Culligan of Canada
Hanover, ON
$75,000 to $85,000 CAD / year
Full-time
· Assist customers on the phone and in-person with questions, technical advice, troubleshooting, issues, deliveries, and requests for service
Added 3 hours ago
Customer Service Representative
Culligan of Canada
Pembroke, ON
$20 CAD / hour
Full-time
Culligan offers a full line of water treatment products for every problem. We provide the dependable service and technical expertise that has made Culligan the water solution choice for…
Added 3 hours ago
Survey Technologist
McElhanney
Vancouver, BC
Full-time
McElhanney is seeking a Survey Technologist to join our Construction and Technical Surveys team in Metro Vancouver. Working primarily in the field with Land Surveyors, Civil Engineers, and…
Added 3 hours ago
Geomatics Internship - May 2027
McElhanney
Fernie, BC
Volunteer
…depending on project needs. You’ll build practical knowledge and technical skills while working on real-world projects with support from experienced team…

Arrow Workforce Solutions

Bilingual Customer Service Representative

Brampton, ON, Canada

Pay: Pay Rate: $23.76/hour
Job type: Full-time
Apply by: Oct 29, 2026
Posting language: English
Posted: Sep 29, 2026

Apply About employer

Applications open in a new tab.

Original job description

Bilingual Customer Service Representative (English/French)

Location: 18 Parkshore Drive, Brampton ON, L6T 5M1

Employment Type: Full-Time Contract (Minimum 3 Months with Potential for Permanent Hire)

Pay Rate: $23.76/hour

Schedule

Training Period (First 6 Weeks):

Monday to Friday | 9:00 AM – 5:00 PM
100% onsite training required

After Training:

Monday to Friday | 11:00 AM – 7:00 PM
Hybrid schedule: 1 week onsite / 1 week work from home

Work From Home Requirements:

Reliable high-speed internet connection (minimum 50 Mbps upload speed).
Quiet and professional workspace.

Position Overview

We are seeking Bilingual Customer Service Representatives (English/French) to join a fast-paced customer support team in Brampton. As an Omni-channel Customer Service Advisor, you will provide exceptional customer support through multiple communication channels, including phone, chat, and email.

The successful candidate will assist customers with shipment inquiries, provide timely updates, resolve service issues, and ensure a positive customer experience through strong communication, problem-solving, and multitasking skills.

Key Responsibilities

Respond to inbound customer inquiries through phone, chat, and email while meeting service and quality targets.
Manage multiple customer interactions simultaneously, including handling up to three chats at once.
Provide accurate shipment information, including tracking updates, delivery status, address changes, and proof of delivery requests.
Investigate customer concerns and coordinate with internal departments to resolve issues efficiently.
Schedule pickup requests using internal systems and provide accurate pricing information when required.
Maintain ownership of customer inquiries by providing regular updates and ensuring timely resolution.
Handle challenging customer situations professionally by demonstrating empathy, patience, and effective problem-solving skills.
Identify opportunities for additional services and support sales lead generation initiatives.
Follow established customer service processes, quality standards, and performance metrics.
Maintain accurate documentation of customer interactions and resolutions.

Qualifications & Requirements

Fluently bilingual in English and French (spoken and written).
Previous experience in a call centre, customer service, or contact centre environment.
Strong communication skills with excellent telephone etiquette.
Ability to manage multiple tasks and conversations in a fast-paced environment.
Strong problem-solving and decision-making skills.
Ability to handle difficult customer interactions professionally.
Excellent written communication, grammar, and attention to detail.
Strong team player with a positive attitude and high energy level.
Ability to work independently and meet performance targets.
Knowledge of Canadian geography is an asset.

Technical Requirements

Comfortable using Windows-based computer systems and Microsoft Office applications (Word/Excel).
Strong computer literacy and ability to navigate multiple systems simultaneously.
Ability to successfully complete an eSkills assessment, including:
Typing speed assessment (minimum 38 WPM with 90% accuracy).
Written communication and grammar assessment.
Multitasking and system navigation simulation.

Additional Requirements

Candidates must successfully complete:
Interview process.
eSkills assessment.
Criminal background check for all countries lived in during the past 5 years.
Additional employment screening requirements.

Apply About employer

More about this job

Responsibilities

Respond to customer inquiries by phone, chat, and email, providing shipment updates, arranging pickups, and resolving service issues in coordination with internal teams. Maintain ownership and accurate records of customer cases, meet service and quality targets, and identify opportunities for additional services.

Requirements

Fluency in spoken and written English and French, prior customer service or contact centre experience, and strong communication, problem-solving, and multitasking skills are required. Candidates must meet the typing assessment threshold of 38 WPM with 90% accuracy and pass written communication, multitasking, interview, background check, and other employment screening requirements.

Skills

English-French Bilingual Communication
Customer Service
Call Centre Experience
Omnichannel Support
Telephone Etiquette
Problem-Solving
Multitasking
Shipment Tracking
Issue Resolution
Written Communication
Customer De-escalation
Microsoft Office
Windows Systems
System Navigation
Typing

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Contact Centre
Omnichannel Support
Phone Support
Chat Support
Email Support
English
French
Shipment Inquiries
Tracking Updates
Delivery Status
Address Changes
Proof Of Delivery
Pickup Scheduling
Pricing Information
Customer Issue Resolution
Sales Lead Generation
Quality Standards
Performance Metrics
Microsoft Office
Microsoft Word
Microsoft Excel
Windows
Typing Assessment
System Navigation
Canadian Geography
Criminal Background Check

Report this job