Customer service jobs in Canada (4,080 jobs)

Explore customer service jobs in Canada. Choose a role or place to find work that fits.

Counted Nov 8, 2026

Hiring at a glance

View jobs

Open jobs: 4,080
Employers: 802

Advertised starting pay

Average starting payCAD / hour: $18.80Across 602 listings
Average starting payCAD / year: $48,380Across 96 listings

Employer-advertised starting pay, not employee salaries. Currencies and pay periods stay separate.

Where work happens

Remote: 1%33 listings
Hybrid: 6%229 listings
On-site: 93%3,813 listings

Not specified: <1% (5 listings)

Employers hiring include LCBO (516), Farm Boy Inc. (455), Shoppers Drug Mart (379).

Sources & calculation notes

These figures describe the listings on this role page at the date shown, not the whole job market. Listings can change.

Employer-listed minimums from at least 10 listings per currency and pay period. These are advertised starting amounts, not employee salaries. Jobs without a minimum and unusual amounts are excluded.

Hybrid and on-site classifications may be inferred from descriptions. Check the original ad. How we count

Customer service jobs in Canada

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Added 23 days ago
FB
Customer Service Representative
Farm Boy Inc.
Toronto, ON
- Part-time
Added 23 days ago
FB
Customer Service Representative
Farm Boy Inc.
Toronto, ON
- From $18 CAD / hour
- Full-time
Added 23 days ago
SD
Post Office Clerk, Hourly Part Time Day
Shoppers Drug Mart
Squamish, BC
- Part-time
To provide prompt and superior customer service at the retail postal outlet.
Added 23 days ago
SD
Post Office Clerk, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Brampton, ON
- Part-time
To provide prompt and superior customer service at the retail postal outlet.
Added 23 days ago
C
Client Service Representative
CIBC
Surrey, BC
- Part-time
Added 23 days ago
AW
Customer Service Representative
Arrow Workforce Solutions
Brampton, ON
- Full-time
We are seeking a detail-oriented and customer-focused Customer Service Representative (CSR) to join our team in Brampton. The ideal candidate will have previous customer service experience,…
Added 23 days ago
B
Customer Service Representative
BMO
Victoria, BC
- Part-time
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of…
Added 23 days ago
UW
Customer Service Representative
Unipharm Wholesale Drugs
Richmond, BC
- Full-time
Added 23 days ago
FB
Customer Service Representative
Farm Boy Inc.
Toronto, ON
- From $18 CAD / hour
- Part-time
Added 23 days ago
SM
Call Center Agent Communication Services
St. Michael's Hospital
Toronto, ON
- Temporary
Added 23 days ago
M
Bilingual Customer Service Representative
Manulife
Waterloo, ON · Montreal, QC · Halifax, NS
- Full-time
Our Contact Center is looking for Bilingual Customer Service Representatives (French & English) to join our dynamic team. This is an exciting opportunity to make a real impact by delivering…
Added 23 days ago
ZI
Customer Service Representative
ZIM Integrated Shipping Services
Toronto, ON
- Full-time
The Customer Service representative will be responsible for answering various customer inquiries over the phone and through written email interactions with positivity and a Can-Do approach.…
Added 23 days ago
ZI
Customer Service Representative
ZIM Integrated Shipping Services
Montreal, QC
- Full-time
The Customer Service representative will be responsible for answering various customer inquiries over the phone and through written email interactions with positivity and a Can-Do approach.…
Added 23 days ago
UO
Customer Service Clerk
University of Victoria
Victoria, BC
- Full-time
…branches work together as a team to ensure a high standard of customer service delivery, as well as the effective, efficient and safe performance for the operation, development and…
Added 23 days ago
FB
Customer Service Representative
Farm Boy Inc.
Kingston, ON
- Up to $18 CAD / hour
- Part-time
Added 23 days ago
FB
Customer Service Representative
Farm Boy Inc.
Ottawa, ON
- From $17.95 CAD / hour
- Part-time
Added 23 days ago
U
Customer Service Representative - UniFirst Canada
UniFirst
Montreal, QC
- Full-time
Added 23 days ago
SD
Post Office Clerk, Hourly Full Time Day
Shoppers Drug Mart
Toronto, ON
- Full-time
To provide prompt and superior customer service at the retail postal outlet.
Added 23 days ago
SD
Post Office Clerk, Hourly Part Time Day
Shoppers Drug Mart
Toronto, ON
- Part-time
To provide prompt and superior customer service at the retail postal outlet.
Added 23 days ago
FM
Customer Service Supervisor (NOC 62010)
Fresh Market Foods
Sioux Lookout, ON
- Full-time
We are seeking a motivated Customer Service Supervisor (NOC 62010) to lead our front-end team at Fresh Market Foods. This is a great opportunity for a strong leader who enjoys a fast-paced…
Added 23 days ago
E
Customer Service Representative - Hamilton Airport
Enterprise
Mount Hope, ON
- Full-time
The Enterprise brand of Enterprise Mobility has an exciting opportunity for a Customer Assistance Representative Sr (CAR Sr). The Customer Assistance Representative Sr (CAR Sr) will provide…
Added 23 days ago
H
Customer Service Representative
Hertz
St. John's, NL
- Full-time
We are looking for a Full Time Customer Representative with a passion to drive customer satisfaction through providing outstanding service. If this is you and you’re ready for your next…
Added 23 days ago
C
Bilingual Customer Service Representative, Personal Risk Service Centre (12-month contract)
Chubb
Toronto, ON
- Full-time
…clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior…
Added 23 days ago
C
Client Service Representative [Hourly]
CIBC
Windsor, ON
- Part-time
Added 23 days ago
B
Customer Service Representative
BMO
Surrey, BC
- Part-time
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of…

Arrow Workforce Solutions

Customer Service Representative

Brampton, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 14, 2026
Posting language: English
Posted: Oct 15, 2026

Original job description

Tenure: Full-Time

Location: Brampton, ON

Schedule: Monday to Friday, 10:00 AM – 6:00 PM

Start Date: Immediate

Job Overview

We are seeking a detail-oriented and customer-focused Customer Service Representative (CSR) to join our team in Brampton. The ideal candidate will have previous customer service experience, excellent written communication skills, and strong Excel and analytical abilities. Experience working with SAP, Ceil, Centiro, DHL, and Purolator is highly desirable.

Key Responsibilities

Respond to customer inquiries and provide timely, professional support via email and other communication channels.
Investigate customer concerns, resolve issues, and follow up to ensure customer satisfaction.
Use Excel to analyze data, maintain records, prepare reports, and support daily operations.
Work with systems such as SAP, Ceil, and Centiro to manage customer service and order-related information.
Coordinate with shipping and courier providers, including DHL and Purolator, to address delivery inquiries and resolve shipping-related issues.
Maintain accurate customer records and ensure information is entered and updated correctly.
Identify discrepancies, analyze problems, and implement appropriate solutions.
Collaborate with internal teams to ensure efficient workflows and a positive customer experience.

Qualifications & Requirements

Previous experience in a Customer Service Representative or similar customer-facing role.
Excellent written and verbal communication skills, particularly professional email communication.
Advanced or fluent Excel skills, including data analysis.
Experience working with SAP, Ceil, Centiro, DHL, and Purolator.
Strong analytical, organizational, and problem-solving skills.
High attention to detail and accuracy when handling customer information and data.
Ability to multitask, prioritize tasks, and work effectively in a fast-paced environment.

#awspro

Apply About employer

More about this job

Responsibilities

Respond to customer inquiries, investigate and resolve concerns, and follow up to ensure customer satisfaction. Analyze data and maintain accurate records using Excel and relevant systems, coordinate with couriers on delivery issues, and collaborate with internal teams to support efficient operations.

Requirements

Previous experience in customer service or a similar customer-facing role is required, along with strong written and verbal communication skills and advanced or fluent Excel skills. Candidates should have experience with SAP, Ceil, Centiro, DHL, and Purolator, as well as strong analytical, organizational, and problem-solving abilities and attention to detail.

Skills

Customer Service
Written Communication
Verbal Communication
Excel
Data Analysis
SAP
Ceil
Centiro
Problem-Solving
Organization
Attention to Detail
Multitasking
Recordkeeping
Issue Resolution
Shipping Coordination

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Customer Inquiries
Email Communication
Excel
Data Analysis
SAP
Ceil
Centiro
DHL
Purolator
Order Management
Shipping
Courier Coordination
Customer Records
Reporting
Issue Resolution
Problem-Solving
Analytical Skills
Written Communication
Verbal Communication
Transportation
Logistics
Supply Chain

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