Find work in Canada.

564,521 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 8 mins ago
ML
Business Development Manager
MTE Logistix
Calgary, AB
- Full-time
Reporting to the President, the BDM will lead a variety of business development activities, including account management, new customer prospecting, cold outreach to prospective customers…
Added 8 mins ago
KB
Executive Assistant
Kent Building Supplies
Saint John, NB
- Full-time
Arrange meeting logistics, including facilities, technology, catering, and related services.
Added 8 mins ago
HT
Buyer (Contract)
Husky Technologies
Bolton, ON
- Full-time
…passion of our people around the world and their desire to lead change. At the same time, we are not afraid to expect a lot and strive for leadership in all of our key markets. We are a…
Added 8 mins ago
HT
Material Handler
Husky Technologies
Bolton, ON
- Full-time
…transportation and quality standards are met and communicate with logistics regarding off-loading of the products where…
Added 8 mins ago
K
Engineering Systems and Data Management Coordinator
Komatsu
Sudbury, ON · Lively, ON
- $70,000 to $85,000 CAD / year
- Full-time
…improvement, build business cases and demonstrate value, and lead change management efforts that drive successful adoption of new systems and…
Added 8 mins ago
V|
Spécialiste mise en service/Commissioning Support Specialist
Veolia | North America
Montreal, QC
- Full-time
We are seeking a Commissioning Specialist to lead the startup and commissioning of major water treatment projects across municipal, industrial, and mining applications. This role combines…
Added 8 mins ago
IG
SAP Program Manager
Insight Global
Vancouver, BC
- $150,000 to $250,000 CAD / year
- Full-time
Insight Global is in search for an SAP Program Manager to lead a multi-year migration for a leading Global Fashion Retailer who is embarking on a large-scale SAP transformation initiative.…
Added 8 mins ago
GO
Category Analyst (***Reposted***)
Government of Manitoba
Winnipeg, MB
- Full-time
Lead tendering process including development of RFx, evaluation, negotiation and award.
Added 8 mins ago
BB
Représentant(e) des services techniques à domicile (Temps plein)) / Field Technical Service Representative (Full Time)
Best Buy Canada
Montreal, QC
- Full-time
Grow your career in development roles (senior field service agent, field services team lead).
Added 23 mins ago
AB
Packaging Procurement Coordinator
Ace Beverage Group
Toronto, ON
- $50,000 to $60,000 CAD / year
- Full-time
…across our co-packing network, and coordinating the freight and logistics needed to keep materials in the right place at the right time. This role works closely with the Procurement,…
Added 23 mins ago
U
Warehouse Worker - Early Mornings
UPS
Burlington, ON
- Internship
…help you become better every day. We know what it takes to lead UPS into tomorrow - people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself…
Added 23 mins ago
N
Customer Experience Account Representative
Nutrien
Calgary, AB
- Full-time
Anticipate customer needs and manage order flow, logistics coordination, and potential disruptions proactively
Added 23 mins ago
TS
Vendor Business Manager, HPI Personal Systems and Services | Gestionnaire des affaires partenaires, systèmes personnels et services HPI
TD SYNNEX Canada ULC
Mississauga, ON
- $61,000 to $78,000 CAD / year
- Full-time
In this role, you will own the vendor profit and loss (P&L), lead forecasting and inventory planning initiatives, and identify opportunities to maximize revenue, profitability, and…
Added 23 mins ago
'
Supervisor Warehouse
''
Grand Falls, NB
- Full-time
Lead, coach, and develop team members through training, performance goal setting, and ongoing performance management.
Added 23 mins ago
'
Lead Hand - Warehouse
''
Grand Falls, NB
- Full-time
Reporting to the Supervisor, Warehouse Operations, the Warehouse Lead Hand is responsible for supporting the safe, efficient, and effective operation of warehouse and loading dock…
Added 23 mins ago
US
Finance Specialist
UPS Supply Chain Solutions
Mississauga, ON · CA - MISSISSAUGA (ONMIG)
- Full-time
…help you become better every day. We know what it takes to lead UPS into tomorrow - people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself…
Added 38 mins ago
P&
Superviseur des opérations / Operations Supervisor
Pratt & Whitney
Longueuil, QC
- Full-time
Added 38 mins ago
P&
Superviseur de production (quart de soir) / Production Supervisor (Evening Shift)
Pratt & Whitney
Longueuil, QC
- Full-time
Added 38 mins ago
R
Ambassador, Radio-Canada Montreal (On Call) (French Services) (On Site)
Radio-Canada
Montreal, QC
- Part-time
…security protocols are followed, while handling day-to-day logistics (such as managing visitor passes, checking personal belongings and picking up event…
Added 38 mins ago
P&
Gestionnaire de projets stratégiques de la chaîne d’approvisionnement / Project Manager Strategic Supply Chain Projects
Pratt & Whitney
Longueuil, QC
- Full-time
Added 38 mins ago
T®
L2 Data Center Technician
TekWissen ®
Quebec, QC
- $23 to $25 CAD / hour
- Contract
Act as the technical lead for the Client team Point of contact for technical escalation
Added 38 mins ago
S
Sales Account Executive - SAP Academy for Customer Success - Toronto (Hybrid)
SAP
Toronto, ON
- Full-time
SAP Supply Chain Management (SCM) - Knowledge in Supply Chain, Asset Management, Manufacturing, Logistics, or Product and Project lifecycle management.
Added 38 mins ago
CN
Manager, Waste Technical Services
Canadian Nuclear Laboratories
Pinawa, MB
- Full-time
…technical, scientific, environmental, business, operational, logistics, transportation, project management, or related…
Added 38 mins ago
S
Account Executive - SAP Academy for Customer Success - Montreal (Hybrid)
SAP
Montreal, QC
- Full-time
SAP Supply Chain Management (SCM) - Knowledge in Supply Chain, Asset Management, Manufacturing, Logistics, or Product and Project lifecycle management.
Added 38 mins ago
C
Train Conductor
CPKC
Fort Steele, BC
- Full-time
Joining CPKC as a conductor can lead to career growth as a Yard Foreperson, Locomotive Engineer or management.

Arrow Workforce Solutions

Customer Service Representative

Brampton, ON, Canada

Pay Rate: $20.30/hour · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: Pay Rate: $20.30/hour
Job type: Full-time
Apply by: Dec 2, 2026
Posting language: English
Posted: Nov 2, 2026

Original job description

Customer Service Representative

Location: Brampton, ON

Employment Type: Full-Time Contract

Pay Rate: $20.30/hour

Schedule

Training Period (First 6 Weeks):

Monday to Friday | 9:00 AM – 5:00 PM
100% onsite training required

After Training:

Monday to Friday | 8:00 am to 8:00 pm, Monday to Friday with most positions scheduled for the afternoon shift
Hybrid schedule: 1 week onsite / 1 week work from home

Work From Home Requirements:

Reliable high-speed internet connection (minimum 50 Mbps upload speed).
Quiet and professional workspace.

Key Responsibilities

Respond to inbound customer inquiries through phone, chat, and email while meeting service and quality targets.
Manage multiple customer interactions simultaneously, including handling up to three chats at once.
Provide accurate shipment information, including tracking updates, delivery status, address changes, and proof of delivery requests.
Investigate customer concerns and coordinate with internal departments to resolve issues efficiently.
Schedule pickup requests using internal systems and provide accurate pricing information when required.
Maintain ownership of customer inquiries by providing regular updates and ensuring timely resolution.
Handle challenging customer situations professionally by demonstrating empathy, patience, and effective problem-solving skills.
Identify opportunities for additional services and support sales lead generation initiatives.
Follow established customer service processes, quality standards, and performance metrics.
Maintain accurate documentation of customer interactions and resolutions.

Qualifications & Requirements

Previous experience in a call centre, customer service, or contact centre environment.
Strong communication skills with excellent telephone etiquette.
Ability to manage multiple tasks and conversations in a fast-paced environment.
Strong problem-solving and decision-making skills.
Ability to handle difficult customer interactions professionally.
Excellent written communication, grammar, and attention to detail.
Strong team player with a positive attitude and high energy level.
Ability to work independently and meet performance targets.
Knowledge of Canadian geography is an asset.

Technical Requirements

Comfortable using Windows-based computer systems and Microsoft Office applications (Word/Excel).
Strong computer literacy and ability to navigate multiple systems simultaneously.
Ability to successfully complete an eSkills assessment, including:
Typing speed assessment (minimum 38 WPM with 90% accuracy).
Written communication and grammar assessment.
Multitasking and system navigation simulation.

Apply About employer

More about this job

Responsibilities

Respond to customer inquiries by phone, chat, and email, providing shipment information, arranging pickups, and resolving concerns with internal teams. Maintain ownership of inquiries through timely updates and accurate documentation while meeting service targets and identifying opportunities for additional services.

Requirements

Previous experience in a call centre, customer service, or contact centre is required, along with strong communication, problem-solving, multitasking, and computer skills. Candidates must pass assessments that include typing at a minimum of 38 WPM with 90% accuracy, written communication and grammar, and multitasking and system navigation.

Skills

Customer Service
Telephone Etiquette
Written Communication
Active Listening
Multitasking
Problem-Solving
Decision-Making
Conflict Resolution
Empathy
Attention To Detail
Shipment Tracking
Sales Lead Generation
Microsoft Office
Windows-Based Systems
System Navigation

Visa sponsorship

Not detected in the job text

Keywords

Inbound Customer Inquiries
Phone Support
Chat Support
Email Support
Shipment Tracking
Delivery Status
Address Changes
Proof Of Delivery
Pickup Scheduling
Pricing Information
Customer Issue Resolution
Internal Coordination
Service Targets
Quality Standards
Performance Metrics
Customer Documentation
Sales Lead Generation
Call Centre
Contact Centre
Microsoft Office
Microsoft Word
Microsoft Excel
Windows
Typing Assessment
Grammar Assessment
System Navigation
Canadian Geography
High-Speed Internet

Report this job