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Added 9 mins ago
LC
Asset Protection Representative
Loblaw Companies Limited
Toronto, ON
- Full-time
Loblaws located at 11 Redway Rd, Toronto, ON, M4H 1P6 is looking for an Asset Protection Representative, formerly Loss Prevention. Enjoy an exciting career with one of the largest Asset…
Added 9 mins ago
LC
Asset Protection Representative
Loblaw Companies Limited
Vaughan, ON
- Full-time
We are hiring for a full-time Asset Protection Representative at Fortinos located at 8585 Hwy 27, in Woodbridge, ON. This position requires open availability based on store hours, including…
Added 25 mins ago
IF
Account Manager Combo BDM / CDM
Impact Fulfillment Services
Kitchener, ON
- Full-time
Educate and develop the customer's interests in addition to Ryder services (Full Service Lease, Programmed Maintenance, Lease Financing, Fleet Management Services and Dedicated Contract…
Added 25 mins ago
PF
Afternoon Warehouse Associate Replenisher
Performance Food Group
Milton, ON
- Full-time
…warehouse is providing Core-Mark customers with exceptional service and…
Added 25 mins ago
IF
Vehicles Sales Manager
Impact Fulfillment Services
Dartmouth, NS
- Full-time
Coordinate out-service to 8.1 (internal resale) standards with branch service departments.
Added 55 mins ago
LC
Uniformed Asset Protection Personnel
Loblaw Companies Limited
Ottawa, ON
- Part-time
RCSS 4270 Innes Rd, Ottawa, ON K4A 5E6 is seeking a Customer Support representative reporting to the Asset Protection team. Are you passionate about creating a welcoming atmosphere,…
Added 55 mins ago
LC
Uniformed Asset Protection Personnel
Loblaw Companies Limited
Kitchener, ON
- Part-time
RCSS 1205 Oxford St W, London, ON N6H 1V9 is seeking a Customer Support representative reporting to the Asset Protection team. Are you passionate about creating a welcoming atmosphere,…
Added 1 hour ago
EP
Industrial Sales Representative
East Penn Canada: Backup Power Division
Mississauga, ON
- Full-time
The Sales Representative – Industrial Power Solutions is responsible for maximizing sales opportunities with a portfolio of new and existing customers within an assigned territory. This…
Added 1 hour ago
Technical Service Representative, ACT (Mississauga, ON)
Getinge
Mississauga, ON
The Technical Service Representative, ACT is responsible for field and depot repairs, responding to emergency calls and scheduling preventive maintenance visits to meet service agreement…
Added 1 hour ago
Technical Service Representative, ACT (Calgary, Alberta)
Getinge
Calgary, AB
The Technical Service Representative, ACT is responsible for field and depot repairs, responding to emergency calls and scheduling preventive maintenance visits to meet service agreement…
Added 1 hour ago
EI
Territory Representative, Hospitality Sales & Service
Ecolab Inc.
Corner Brook, NL
- Full-time
Ecolab is seeking a Territory Sales and Service Representative to join our team in the Newfoundland market. As an industry leader, we need talented people like you to help us continue to…
Added 1 hour ago
LC
Asset Protection Representative
Loblaw Companies Limited
Saskatoon, SK
- Full-time
We are hiring for a full-time Asset Protection Representative for Shoppers Drug Mart, this position will require travel to two locations: one located at 2410 22nd St W. Saskatoon, SK,…
Added 1 hour ago
LC
Asset Protection Representative
Loblaw Companies Limited
Calgary, AB
- Full-time
Added 1 hour ago
LC
Asset Protection Representative
Loblaw Companies Limited
Saint John, NB
- Full-time
Atlantic Superstore at 680 Somerset Street Saint John, NB is looking for an Asset Protection Representative. Enjoy an exciting career with one of the largest Asset Protection teams in…
Added 1 hour ago
RS
Hiring T4
Ryder Supply Chain Solutions
Hamilton, ON
- Full-time
Other support duties as required to support operations. These could include but are not limited to Service Island support.
Added 2 hours ago
A
Client Service Representative - Manning
ATB
Manning, AB
- Full-time
At ATB Financial, we're more than just a bank. We're a team dedicated to making banking work for people. As a Client Service Representative, you'll be the welcoming face of ATB, providing…
Added 2 hours ago
A
Financial Advisor Wealth Advice Centre
ATB
Airdrie, AB · Alexis Whitecourt 232, AB · Andrew, AB · Athabasca, AB · Banff, AB · Barrhead, AB · Beaumont, AB · Beaverlodge, AB · Bonnyville, AB · Bow Island, AB · Boyle, AB · Breton, AB · Brooks, AB · Calgary, AB · Camrose, AB · Canmore, AB · Cardston, AB · Caroline, AB · Carstairs, AB · Castor, AB · Chestermere, AB · Claresholm, AB · Coaldale, AB · Cochrane, AB · Cold Lake, AB · Consort, AB · Coronation, AB · Crossfield, AB · Didsbury, AB · Drayton Valley, AB · Drumheller, AB · Edmonton, AB · Edson, AB · Elk Point, AB · Fairview, AB · Falher, AB · Foremost, AB · Forestburg, AB · Fort Macleod, AB · Fort McMurray, AB · Fort Saskatchewan, AB · Fort Vermilion, AB · Grande Prairie, AB · Granum, AB · Grimshaw, AB · Hanna, AB · High Level, AB · High Prairie, AB · Hinton, AB · Hythe, AB · Innisfail, AB · Jasper, AB · Killam, AB · La Crête, AB · Lac la Biche, AB · Lacombe, AB · Lamont, AB · Leduc, AB · Lethbridge, AB · Linden, AB · Magrath, AB · Manning, AB · Mayerthorpe, AB · Medicine Hat, AB · Milk River, AB · Nanton, AB · Okotoks, AB · Olds, AB · Onoway, AB · Oyen, AB · Peace River, AB · Picture Butte, AB · Pincher Creek, AB · Ponoka, AB · Provost, AB · Raymond, AB · Red Deer, AB · Redwater, AB · Rimbey, AB · Rocky Mountain House, AB · Rycroft, AB · Sherwood Park, AB · Slave Lake, AB · Smoky Lake, AB · Spirit River, AB · Spruce Grove, AB · St. Albert, AB · St. Paul, AB · Stettler, AB · Stony Plain, AB · Strathmore, AB · Sundre, AB · Sylvan Lake, AB · Taber, AB · Thorsby, AB · Three Hills, AB · Tofield, AB · Trochu, AB · Two Hills, AB · Valleyview, AB · Vegreville, AB · Vermilion, AB · Viking, AB · Vulcan, AB · Wainwright, AB · Westlock, AB · Wetaskiwin, AB · Wildwood, AB · AB · Lloydminster, SK · Diamond Valley, AB,CA · Whitecourt, AB,CA
- Full-time
Currently a Registered Representative (RR) through CIRO, OR
Added 2 hours ago
NS
Health Care Social Worker B (Bachelors) Central Intake - Mental Health & Addictions
Nova Scotia Health Authority
Dartmouth, NS
- Full-time
…services. This is a provincial centralized telephone access service for Mental Health and Addictions Intake in Nova Scotia. This includes the utilization of appropriate screening tools,…
Added 2 hours ago
KC
Manager / Senior Manager, Restructuring & Turnaround
KPMG Canada
Quebec, QC
- Full-time
Deliver exceptional client service by maximizing results and driving high performance from people, while also fostering collaboration across businesses and borders
Added 2 hours ago
IH
Food Service Supervisor
Interior Health Authority
Princeton, BC
- Internship
Interior Health is seeking a Food Service Supervisor to join our Support Services Team at Princeton General Hospital in Princeton, BC. If you are a reliable, flexible and motivated…
Added 2 hours ago
CO
Laundry Worker
City of Greater Sudbury
Sudbury, ON · Greater Sudbury, ON
- Internship
…following health and safety requirements, and providing courteous service to residents, staff, and…
Added 2 hours ago
IH
Food Service Worker
Interior Health Authority
Kamloops, BC
- Internship
Interior Health is seeking Food Service Workers to join our Support Services team at Royal Inland Hospital in Kamloops, BC. If you are a reliable, flexible and motivated individual…
Added 2 hours ago
IH
Licensed Practical Nurse (LPN) | Acute
Interior Health Authority
Kamloops, BC
- Internship
Interior Health (IH) is committed to achieving a culturally diverse and inclusive workforce that is representative of the communities we serve, and where you are encouraged to bring your…
Added 2 hours ago
JC
Sales Associate, Yorkdale Shopping Center
Jimmy Choo
Toronto, ON
- $19 to $21 CAD / hour
- Full-time
…customer engagement. As a Sales Associate, you are a brand representative with the ability to multitask and a focus on building lasting client relationships. You will work in an inspiring…
Added 2 hours ago
JC
Sales Associate, Toronto Premium Outlet
Jimmy Choo
Halton Hills, ON
- $19 to $21 CAD / hour
- Full-time
…customer engagement. As a Sales Associate, you are a brand representative with the ability to multitask and a focus on building lasting client relationships. You will work in an inspiring…

Arrow Workforce Solutions

Customer Service Representative

Brampton, ON, Canada

Pay Rate: $20.30/hour · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: Pay Rate: $20.30/hour
Job type: Full-time
Apply by: Dec 2, 2026
Posting language: English
Posted: Nov 2, 2026

Original job description

Customer Service Representative

Location: Brampton, ON

Employment Type: Full-Time Contract

Pay Rate: $20.30/hour

Schedule

Training Period (First 6 Weeks):

Monday to Friday | 9:00 AM – 5:00 PM
100% onsite training required

After Training:

Monday to Friday | 8:00 am to 8:00 pm, Monday to Friday with most positions scheduled for the afternoon shift
Hybrid schedule: 1 week onsite / 1 week work from home

Work From Home Requirements:

Reliable high-speed internet connection (minimum 50 Mbps upload speed).
Quiet and professional workspace.

Key Responsibilities

Respond to inbound customer inquiries through phone, chat, and email while meeting service and quality targets.
Manage multiple customer interactions simultaneously, including handling up to three chats at once.
Provide accurate shipment information, including tracking updates, delivery status, address changes, and proof of delivery requests.
Investigate customer concerns and coordinate with internal departments to resolve issues efficiently.
Schedule pickup requests using internal systems and provide accurate pricing information when required.
Maintain ownership of customer inquiries by providing regular updates and ensuring timely resolution.
Handle challenging customer situations professionally by demonstrating empathy, patience, and effective problem-solving skills.
Identify opportunities for additional services and support sales lead generation initiatives.
Follow established customer service processes, quality standards, and performance metrics.
Maintain accurate documentation of customer interactions and resolutions.

Qualifications & Requirements

Previous experience in a call centre, customer service, or contact centre environment.
Strong communication skills with excellent telephone etiquette.
Ability to manage multiple tasks and conversations in a fast-paced environment.
Strong problem-solving and decision-making skills.
Ability to handle difficult customer interactions professionally.
Excellent written communication, grammar, and attention to detail.
Strong team player with a positive attitude and high energy level.
Ability to work independently and meet performance targets.
Knowledge of Canadian geography is an asset.

Technical Requirements

Comfortable using Windows-based computer systems and Microsoft Office applications (Word/Excel).
Strong computer literacy and ability to navigate multiple systems simultaneously.
Ability to successfully complete an eSkills assessment, including:
Typing speed assessment (minimum 38 WPM with 90% accuracy).
Written communication and grammar assessment.
Multitasking and system navigation simulation.

Apply About employer

More about this job

Responsibilities

Respond to customer inquiries by phone, chat, and email, providing shipment information, arranging pickups, and resolving concerns with internal teams. Maintain ownership of inquiries through timely updates and accurate documentation while meeting service targets and identifying opportunities for additional services.

Requirements

Previous experience in a call centre, customer service, or contact centre is required, along with strong communication, problem-solving, multitasking, and computer skills. Candidates must pass assessments that include typing at a minimum of 38 WPM with 90% accuracy, written communication and grammar, and multitasking and system navigation.

Skills

Customer Service
Telephone Etiquette
Written Communication
Active Listening
Multitasking
Problem-Solving
Decision-Making
Conflict Resolution
Empathy
Attention To Detail
Shipment Tracking
Sales Lead Generation
Microsoft Office
Windows-Based Systems
System Navigation

Visa sponsorship

Not detected in the job text

Keywords

Inbound Customer Inquiries
Phone Support
Chat Support
Email Support
Shipment Tracking
Delivery Status
Address Changes
Proof Of Delivery
Pickup Scheduling
Pricing Information
Customer Issue Resolution
Internal Coordination
Service Targets
Quality Standards
Performance Metrics
Customer Documentation
Sales Lead Generation
Call Centre
Contact Centre
Microsoft Office
Microsoft Word
Microsoft Excel
Windows
Typing Assessment
Grammar Assessment
System Navigation
Canadian Geography
High-Speed Internet

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