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Arrow Workforce Solutions

Quality Assurance Manager

Montreal, QC, Canada

$70,000 to $88,000 CAD / year · Full-time

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Job details

Pay: $70,000 to $88,000 CAD / year
Job type: Full-time
Apply by: Dec 2, 2026
Posting language: English · French
Posted: Nov 2, 2026

Original job description

English section of this bilingual listing.

Lead Quality Manager

Employment Type: Full-Time, Permanent

Location: Montreal-Nord, QC

Salary: $70,000–$88,000 annually

Job Overview

We are seeking a Lead Quality Manager to oversee quality, security, health and safety, environmental, and dangerous goods compliance within a logistics and distribution environment. This role will focus on maintaining management systems, ensuring regulatory compliance, coordinating audits, and driving continuous improvement across site operations.

Key Responsibilities

Lead management reviews, monitor performance indicators, and implement action plans aligned with business and client objectives.
Maintain and improve Integrated Management Systems (IMS) and Quality Management Systems (QMS) in accordance with company standards and regulatory requirements.
Oversee quality documentation, SOPs, employee training records, supplier approvals, and document control.
Investigate complaints, incidents, and non-conformances; conduct root cause analysis and ensure corrective and preventive actions are completed.
Coordinate internal, customer, and regulatory audits, maintain audit readiness, and follow up on findings.
Manage Dangerous Goods compliance, including classification, documentation, storage, risk assessments, reporting, and employee training.
Oversee health, safety, and environmental programs, including inspections, incident investigations, emergency preparedness, and sustainability initiatives.
Maintain operational risk assessments and business continuity plans, ensuring regular reviews and testing.

What We’re Looking For

University or college degree in Occupational Health, Environmental Science, Safety Engineering, or a related field.
3+ years of progressive QSHE experience, preferably in logistics, distribution, or a regulated industry.
3+ years of experience in a logistics or distribution facility.
Working knowledge of ISO 9001, ISO 14001, ISO 45001, and EN9100 standards, where applicable.
Understanding of GxP and Transportation of Dangerous Goods (TDG) regulations.
Knowledge of dangerous goods classification, handling, storage, and risk management.
Familiarity with safety data sheet (SDS) systems and incident reporting tools is an asset.
Proficiency in Microsoft Office, with strong organizational, analytical, and communication skills.

Gestionnaire principal(e) de la qualité

Type d’emploi : Temps plein, permanent

Lieu : Montréal-Nord, QC

Salaire : 70 000 $ à 88 000 $ par année

Aperçu du poste

Read the full bilingual original

Lead Quality Manager

Employment Type: Full-Time, Permanent

Location: Montreal-Nord, QC

Salary: $70,000–$88,000 annually

Job Overview

Key Responsibilities

Lead management reviews, monitor performance indicators, and implement action plans aligned with business and client objectives.
Maintain and improve Integrated Management Systems (IMS) and Quality Management Systems (QMS) in accordance with company standards and regulatory requirements.
Oversee quality documentation, SOPs, employee training records, supplier approvals, and document control.
Investigate complaints, incidents, and non-conformances; conduct root cause analysis and ensure corrective and preventive actions are completed.
Coordinate internal, customer, and regulatory audits, maintain audit readiness, and follow up on findings.
Manage Dangerous Goods compliance, including classification, documentation, storage, risk assessments, reporting, and employee training.
Oversee health, safety, and environmental programs, including inspections, incident investigations, emergency preparedness, and sustainability initiatives.
Maintain operational risk assessments and business continuity plans, ensuring regular reviews and testing.

What We’re Looking For

University or college degree in Occupational Health, Environmental Science, Safety Engineering, or a related field.
3+ years of progressive QSHE experience, preferably in logistics, distribution, or a regulated industry.
3+ years of experience in a logistics or distribution facility.
Working knowledge of ISO 9001, ISO 14001, ISO 45001, and EN9100 standards, where applicable.
Understanding of GxP and Transportation of Dangerous Goods (TDG) regulations.
Knowledge of dangerous goods classification, handling, storage, and risk management.
Familiarity with safety data sheet (SDS) systems and incident reporting tools is an asset.
Proficiency in Microsoft Office, with strong organizational, analytical, and communication skills.

Gestionnaire principal(e) de la qualité

Type d’emploi : Temps plein, permanent

Lieu : Montréal-Nord, QC

Salaire : 70 000 $ à 88 000 $ par année

Aperçu du poste

Nous sommes à la recherche d’un(e) gestionnaire principal(e) de la qualité pour superviser les activités liées à la qualité, à la sécurité, à la santé et à la sécurité au travail, à l’environnement et aux marchandises dangereuses dans un environnement de logistique et de distribution.

La personne retenue veillera au maintien des systèmes de gestion, au respect des exigences réglementaires, à la coordination des audits et à l’amélioration continue des opérations.

Principales responsabilités

Diriger les revues de direction, suivre les indicateurs de performance et mettre en œuvre des plans d’action alignés sur les objectifs de l’entreprise et des clients.
Maintenir et améliorer les systèmes de gestion intégrés (SGI) et le système de gestion de la qualité (SGQ), conformément aux normes internes et aux exigences réglementaires.
Superviser la documentation qualité, les procédures opérationnelles, les dossiers de formation, les approbations des fournisseurs et le contrôle documentaire.
Enquêter sur les plaintes, les incidents et les non-conformités, effectuer des analyses des causes fondamentales et assurer le suivi des mesures correctives et préventives.
Coordonner les audits internes, clients et réglementaires, maintenir la préparation aux audits et assurer le suivi des constats.
Gérer la conformité relative aux marchandises dangereuses, notamment la classification, la documentation, l’entreposage, les évaluations des risques et la formation des employés.
Superviser les programmes de santé, de sécurité et d’environnement, incluant les inspections, les enquêtes sur les incidents, la préparation aux urgences et les initiatives de développement durable.
Maintenir les évaluations des risques opérationnels et les plans de continuité des activités, en assurant leur révision et leur mise à l’essai périodiques.

Profil recherché

Diplôme universitaire ou collégial en santé au travail, en sciences de l’environnement, en génie de la sécurité ou dans un domaine connexe.
Au moins 3 ans d’expérience progressive en QSHE, idéalement en logistique, en distribution ou dans un secteur réglementé.
Au moins 3 ans d’expérience dans un établissement de logistique ou de distribution.
Connaissance des normes ISO 9001, ISO 14001, ISO 45001 et EN9100, selon leur applicabilité.
Compréhension des exigences GxP et de la réglementation sur le transport des marchandises dangereuses (TMD).
Connaissance de la classification, de la manutention, de l’entreposage et de la gestion des risques liés aux marchandises dangereuses.
La connaissance des systèmes de fiches de données de sécurité (FDS) et des outils de déclaration des incidents constitue un atout.
Maîtrise de Microsoft Office et solides compétences en organisation, en analyse et en communication.

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More about this job

Responsibilities

Lead quality, safety, health, environmental, and dangerous goods compliance across logistics and distribution operations, maintaining management systems and coordinating internal, customer, and regulatory audits. Investigate incidents and non-conformances, oversee documentation and training, and drive corrective actions, risk management, and continuous improvement.

Requirements

Requires a university or college degree in occupational health, environmental science, safety engineering, or a related field, plus at least three years of progressive QSHE experience and three years in a logistics or distribution facility. Candidates should understand ISO 9001, ISO 14001, ISO 45001, EN9100, GxP, and dangerous goods regulations, and have strong organizational, analytical, communication, and Microsoft Office skills.

Skills

Quality Management
Integrated Management Systems
Quality Management Systems
Regulatory Compliance
Audit Coordination
Root Cause Analysis
Corrective And Preventive Actions
Dangerous Goods Compliance
Risk Assessment
Occupational Health And Safety
Environmental Management
Incident Investigation
Business Continuity Planning
Document Control
Employee Training
Microsoft Office

Visa sponsorship

Not detected in the job text

Keywords

Quality Assurance
QSHE
Integrated Management Systems
Quality Management Systems
ISO 9001
ISO 14001
ISO 45001
EN9100
GxP
Safety Data Sheets
Microsoft Office
Regulatory Compliance
Management Reviews
Performance Indicators
Standard Operating Procedures
Document Control
Supplier Approvals
Root Cause Analysis
Corrective And Preventive Actions
Internal Audits
Customer Audits
Regulatory Audits
Risk Assessments
Incident Reporting
Emergency Preparedness
Business Continuity Planning
Sustainability
Logistics And Distribution

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