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Added 7 mins ago
RF
Food & Service Innovation Strategic Sourcing Manager
Real Food For Real Kids
Toronto, ON
- Full-time
As the Strategic Sourcing Manager at Real Food for Real Kids, you will shape and execute the strategy behind off-the-shelf food, raw ingredients for RFRK-made recipes and products,…
Added 7 mins ago
HR
QA/QC Engineer
Hitachi Rail
Mississauga, ON
- Full-time
Responsible for supporting assigned Quality Assurance activities and Quality Control activities at the installation and Commissioning site, reporting directly to the on-site QA/QC Manager.
Added 7 mins ago
AP
Senior Manager, Country Quality (Canada)
Alexion Pharmaceuticals, Inc.
Mississauga, ON
- Full-time
The Senior Manager, Country Quality will be responsible for managing the Corporate Quality Management System (QMS) within Alexion Canada. The candidate will be the primary Quality contact…
Added 7 mins ago
SS
Marketing Manager
Smart, Savvy + Associates
AB
- Full-time
This Marketing Manager role offers the opportunity to do exactly that. As marketing continues to evolve into a strategic business partner within the organization, they're looking for an…
Added 27 mins ago
P
General manager - goods production, utilities, transportation and construction
PallayPack
Kirkland, QC
- $40 to $51 CAD / hour
- Full-time
- On-site
College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
Added 1 hour ago
MM
Powerplant Engineer P.Eng
MTU Maintenance Canada
Delta, BC
- Full-time
Communicate with Customer Program/Support Manager about the workscope proposals for engine inductions
Added 1 hour ago
TC
District Sales Manager
TopBuild Corp.
Calgary, AB
- Full-time
Silvercote Canada is looking for a District Sales Manager for the Prairie region. The primary responsibility of an DSM is to increase sales revenues and margins through effective territory…
Added 1 hour ago
SI
Receptionist
Saputo Inc.
Montreal, QC · Saint-Leonard
- Full-time
Reporting to the Facilities Manager, the incumbent will serve as the Receptionist at the Saint-Léonard office while also providing administrative support.
Added 1 hour ago
HT
Manager, Internal Controls
Husky Technologies
Bolton, ON
- Full-time
Working with Internal Audit and the global Finance and Operations teams, the Manager, Internal Controls will play a critical role in Husky’s global financial reporting. This includes the…
Added 1 hour ago
VP
Industrial Automation Specialist
VANGUARD POWER LTD
Chilliwack, BC
- Full-time
A plant maintenance manager calls at 06:40: the line is down, the PLC shows a fault, the operator has already tried cycling power. You are the person who walks in with the drawings and a…
Added 1 hour ago
MS
Territory Manager
Marks Supply Inc.
Barrie, ON
- Full-time
The Territory Manager is responsible for driving sales growth and market penetration by managing relationships with new and existing assigned customers. Key responsibilities include…
Added 1 hour ago
MS
Territory Manager
Marks Supply Inc.
Burlington, ON
- Full-time
The Territory Manager is responsible for driving sales growth and market penetration by managing relationships with new and existing assigned customers. Key responsibilities include…
Added 1 hour ago
MS
Territory Manager
Marks Supply Inc.
Vaughan, ON
- Full-time
The Territory Manager is responsible for driving sales growth and market penetration by managing relationships with new and existing assigned customers. Key responsibilities include…
Added 1 hour ago
WC
Journeyman Automotive Service Technician
Wilco Contractors Northwest Inc
AB · Edmonton, Alberta
- Full-time
Work with the Service Manager to prioritize repair orders, plan work, and keep repairs moving efficiently.
Added 1 hour ago
GD
Supply Chain Manager Procurement and Supplier Quality
General Dynamics Missions System International
Ottawa, ON
- Full-time
We are hiring a Supply Chain Manager to lead Procurement and Supplier Quality activities in support of manufacturing, programs, and broader business objectives. You will lead a team of…
Added 2 hours ago
S
Machining Production Manager
Safran
Mirabel, QC
- Full-time
The manager is responsible for all operations of a value chain to ensure performance in terms of delivery, production, efficiency, quality, and health, safety, and environment (HSE). Under…
Added 2 hours ago
S
Production Finish Manager
Safran
Mirabel, QC
- Full-time
The manager is responsible for all operations of a value chain to ensure performance in terms of delivery, production, efficiency, quality, and health, safety, and environment (HSE). Under…
Added 2 hours ago
AC
Onsite Technician
Atlas Copco Group
Oshawa, ON
- Full-time
…plant in Oshawa Ontario, and you will report to the Onsite Manager at General…
Added 2 hours ago
AL
Senior Human Resources Business Partner
Air Liquide
Montreal, QC
- Full-time
…leaders (Sales, Production, Finance, Logistics). More than an HR program manager, you influence the work climate and talent alignment to support sustainable growth. Your expertise allows…
Added 2 hours ago
GD
Supply Chain Manager Procurement and Supplier Quality
General Dynamics Mission Systems–Canada
Ottawa, ON
- $110,000 to $130,000 CAD / year
- Full-time
We are hiring a Supply Chain Manager to lead Procurement and Supplier Quality activities in support of manufacturing, programs, and broader business objectives. You will lead a team of…
Added 2 hours ago
CW
Quality Assurance Technician - Evening Shift
Cascadia Windows & Doors
Langley (District), BC · Langley, BC
- $24 CAD / hour
- Full-time
…for a Quality Assurance (QA) Technician to support product…
Added 2 hours ago
RR
Talent Acquisition Specialist
Remote Robotic
Mississauga, ON
- $60,000 to $70,000 CAD / year
- Contract
You will manage recruitment activities from hiring manager intake through offer acceptance, including developing job postings, sourcing candidates, conducting initial screens, coordinating…
Added 2 hours ago
H
Coordonnateur(trice) de projets – Fabrication et opération / Project Coordinator – Manufacturing & Operations
Hitachi
Montreal, QC · (HE)Office_QC, Saint-Laurent
- Full-time
As an Associate Project Manager, you will coordinate the execution of small- and medium-complexity workshop assembly and refurbishment projects, ensuring activities are completed in…
Added 2 hours ago
Supervisor, Operations (BDL)
Brewers Retail Inc
Calgary, AB
We are currently searching for a Supervisor, Operations reporting to the Assistant Manager, Operations. This vacancy is a full-time permanent opportunity. The availability to work all…
Added 2 hours ago
Warehouse Manager
Lactalis
Oshawa, ON
The Warehouse Manager is accountable for all aspects of warehousing operations for assigned territory (including 3rd party warehouses) or shift. The primary goal is to ensure that safety,…

Arrow

Technical Account Manager

Stratford, ON, Canada
Woodstock, ON, Canada

Compensation Range: $90,000 up to $100,000 annually · Full-time

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Job details

Pay: Compensation Range: $90,000 up to $100,000 annually
Job type: Full-time
Experience: 5+ years of progressive experience in technical sales, applications engineering, estimating, or program management within a custom / engineered-to-order manufacturing environment.
Posting language: English
Posted: Oct 8, 2026

Original job description

Arrow Machine and Fabrication Group is an engineering-focused solution provider of machined castings, fabrications, and assemblies. We serve OEM customers across various industries, including rail, material handling, mining, defense, heavy truck, agriculture, power systems, construction, nuclear, engineered products, architecture, and forestry. We have access to the broadest range of metalwork solutions worldwide through our elite group of companies. Arrow focuses on providing innovative design, quality craftsmanship, and exceptional customer service.

Group Division:

At Arrow Engineered Products, we design and manufacture turnkey solutions for a wide range of customers with needs in nuclear, chemical mixing, heat exchanger, and autoclave systems, including fuel storage and various custom-designed pressure and non-pressure systems, all in compliance with ASME, PED, ULC, and API certified design criteria.

Compensation Range: $90,000 up to $100,000 annually

Scope & Mandate

This role covers AEP's industrial processing business: mixing systems, agitators, process tanks and vessels, conveyors, processing equipment, and machined/fabricated components for industrial OEMs and end-user processors.

Primary Account Focus

Existing industrial processing and mixing-systems OEM accounts.
Process equipment integrators serving chemical, and specialty processing markets.
End-user industrial processors with repeat-component requirements.
New OEM and integrator target accounts within the processing segment.
Repeat-component and aftermarket programs for processing equipment.

Technical Scope

Mixing systems, agitators, and rotating-process equipment.
Process vessels, tanks, and weldments (carbon steel, stainless, alloy).
Machined components and assemblies for processing equipment.
Conveying, material-handling, and ancillary process equipment components.
Repeat-OEM component programs at moderate volume.

Core Responsibilities

Account Management & Customer Engagement

Own the customer relationship across assigned strategic and target accounts - from buyers and engineers up to plant managers and executive sponsors.
Conduct routine on-site visits, plant walks, and technical reviews to identify new opportunities and expand wallet share within existing accounts.
Develop and execute account growth plans that articulate customer goals, AEP's value proposition, and a 12-month opportunity pipeline.
Serve as the customer's primary technical and commercial advocate inside AEP - coordinating engineering, operations, quality, and supply chain to deliver on commitments.
Retain existing strategic program revenue at >95% year over year.

Estimating & Quotation Ownership

Lead the end-to-end RFQ process for assigned accounts: receipt and review of customer drawings, specifications, and statements of work; clarification with the customer; and development of a complete cost-plus quotation.
Personally prepare technical cost estimates - including material, labour, machining/processing time, outside services, freight, and margin - using AEP's estimating tools and historical job data.
Validate estimates with engineering and operations where required, ensuring quoted hours, methods, and yields are achievable on the shop floor.
Issue formal quotations to the customer, negotiate commercial terms, and convert RFQs to purchase orders within target turnaround times as per customer needs.
Review purchase orders against the quotation prior to acceptance and flag commercial, technical, or terms-and-conditions discrepancies.

Selling & Pipeline Development

Hold accountability for $7M CAD in annual bookings from assigned accounts and target prospects.
Build and maintain a qualified opportunity pipeline of no less than 3× the annual target (i.e., $30M+ in active opportunities) in the company CRM.
Identify and pursue new opportunities within existing accounts (new programs, new sites, new commodities) and selectively pursue new logo accounts that align with the territory's technical scope.
Maintain the CRM
Negotiate pricing, terms, lead times, and commercial conditions within delegated authority; escalate exceptions to the Director, BD.

Cross-Functional Coordination

Hand off won jobs cleanly to Customer Support and Operations with complete documentation: customer PO, accepted quotation, drawings, special requirements, and any commercial commitments.
Support Operations on schedule, scope, or change-order issues with the customer; protect margin while preserving the relationship.
Partner with Engineering on design-for-manufacture feedback and customer-driven engineering changes.
Maintain accurate, current CRM records: contacts, opportunities, stage, expected close, expected value, and next actions.

Qualifications

Education & Experience

Post-secondary education in Mechanical Engineering, Industrial / Manufacturing Engineering, Engineering Technology, or a related technical discipline; equivalent combination of education and applied industry experience considered.
5+ years of progressive experience in technical sales, applications engineering, estimating, or program management within a custom / engineered-to-order manufacturing environment.
Demonstrated track record of carrying and achieving a quota of $5M+ in annual bookings, with direct ownership of customer accounts.
Hands-on experience preparing manufacturing cost estimates from drawings and specifications, including routings, cycle times, and material yields.

Technical Skills

Strong drawing literacy: ability to read and interpret engineering drawings, GD&T, weld symbols, and material specifications.
Proficient in costing methodology for machined, fabricated, and assembled components.
Working knowledge of common manufacturing processes: machining (turning, milling, boring), welding/fabrication, assembly, heat treatment, surface finishing, and inspection.
Comfortable with ERP/MRP systems, CRM platforms, and Microsoft Office (Excel proficiency essential for estimating).

Commercial Skills

Proven negotiator with experience structuring commercial terms, payment terms, change orders, and long-term agreements.
Confident communicator at all levels - from shop-floor operator to executive sponsor.
Disciplined CRM and pipeline hygiene; able to forecast accurately and present commercial data clearly.

Working Conditions & Travel

Hybrid office/field role based out of the Stratford or Woodstock facility.
Customer travel expected: Occasional travel to support strategic accounts as needed.
Required to attend industry events, trade shows, and customer plant visits.
Valid driver's licence and passport required.

What We Offer – Your Benefits Package

At Arrow, we’re proud to offer a benefits package that supports your health, finances, and future.

Health & Wellness

Health, dental, and vision coverage from day one!
Virtual healthcare with Lumino Health
Employee and Family Assistance Program (Homewood Health)
Fitness membership discount
Work boots and prescription safety glasses program

Financial Benefits

Automatic Enrollment in Company-Paid Deferred Profit Sharing
RRSP Match Program
Life and travel insurance for you and your family
Attendance Bonus & Profit Sharing
Employee Discount Program

Time Off & Culture

Three weeks vacation days to start
Regular company events and team activities
Supportive, inclusive workplace culture

Career Growth

Tuition reimbursement for job-related education and training
Red Seal Program

Arrow is committed to diversity and inclusion. We provide accommodations throughout the recruitment process in line with the Human Rights Code and Accessibility for Ontarians with Disabilities Act.

Candidates please note, we do not use AI for application screening.

Disclaimer: Only emails from talent@arrowmfggroup.com are official. Any other contact is unauthorized. #IND-HP

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More about this job

Responsibilities

The Technical Account Manager will own customer relationships for industrial processing accounts, conducting on-site visits and technical reviews to expand wallet share. They are responsible for leading the end-to-end RFQ process, preparing technical cost estimates, and managing a qualified opportunity pipeline to meet annual booking targets.

Requirements

Candidates must have post-secondary education in a technical discipline and at least 5 years of progressive experience in technical sales or estimating within a manufacturing environment. Strong drawing literacy, proficiency in costing methodologies, and a proven track record of achieving annual sales quotas are required.

Skills

Technical sales
Account management
Estimating
Manufacturing cost analysis
Engineering drawing interpretation
GD&T
CRM management
Negotiation
Project management
Mechanical engineering
Industrial manufacturing
Pipeline development
Process equipment knowledge
ERP systems
MRP systems
Microsoft Office

Benefits

Health coverage
Dental coverage
Vision coverage
Virtual healthcare
Employee and family assistance program
Fitness membership discount
Work boots program
Deferred profit sharing
RRSP match program
Life insurance
Travel insurance
Attendance bonus
Profit sharing
Employee discount program
Tuition reimbursement

Visa sponsorship

Not detected in the job text

Keywords

Technical Account Manager
Mechanical Engineering
Manufacturing
Fabrication
Machining
Estimating
RFQ
CRM
ERP
MRP
GD&T
Weld symbols
Industrial processing
Mixing systems
Pressure vessels
ASME
PED
ULC
API
Sales quota
Business development
Cost-plus quotation
Supply chain
Engineering design
Material handling
Aftermarket programs
Strategic accounts
Technical advocacy
Process equipment
Turnkey solutions

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