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Added 11 mins ago
W
Commercial & Strategy Analyst
Walker
Oakville, ON
- Full-time
Reporting directly to the Director of Business Development, you’ll take early-stage ideas and turn them into clear, evidence-based business cases that senior leadership can act on. The…
Added 11 mins ago
CT
Director, Data & Technology
Communitech Technology Association
Kitchener, ON
- $100,000 to $115,000 CAD / year
- Full-time
…and Technology functions. Reporting directly to the CFO, the Director of Data & Technology will oversee IT infrastructure, enterprise applications, cyber security, web operations, and data…
Added 11 mins ago
Principal Product Acceleration Specialist - Auth0
Okta
Toronto, ON
…leadership role, you will act as a trusted advisor to enterprise engineering, architecture, security, and application teams, as well as key System Integrator (SI) partners, helping them…
Added 24 mins ago
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Director, Data & Technology
Communitech
Kitchener, ON
- $100,000 to $115,000 CAD / year
- Full-time
…and Technology functions. Reporting directly to the CFO, the Director of Data & Technology will oversee IT infrastructure, enterprise applications, cyber security, web operations, and data…
Added 24 mins ago
PR
Director of Construction
Polar Racking Inc.
Mississauga, ON
- $110,000 to $160,000 CAD / year
- Full-time
We are seeking an experienced and dynamic Director of Construction to lead our construction services team. This pivotal role involves overseeing all aspects of construction projects,…
Added 26 mins ago
PS
Senior Analyst, Total Fund Solutions
Public Sector Pension Investment Board
Montreal, QC
- Full-time
Reporting to the Director, Total Fund Solutions, the Senior Analyst will support and advise our business stakeholders such as the Total Fund Management, Risk and Performance teams and…
Added 26 mins ago
Principal Engineer / Design Manager
Mott MacDonald
Toronto, ON
The Principal Engineer / Design Manager is a key member of the senior leadership team on a Major Project, responsible for ensuring the technical integrity, coordination, and successful…
Added 26 mins ago
Continuous Improvement Manager
Aecon
Hamilton, ON
Partner with project teams to define and deliver continuous improvement strategies in collaboration with the Civil CI Director and Corporate CI team.
Added 41 mins ago
General Manager
ASSA ABLOY
Winnipeg, MB
…profitability of Wallace Perimeter Security. Reporting to the Managing Director, North America, the role provides strategic direction and oversight for all aspects to the business,…
Added 56 mins ago
AI
Strategic Sourcing Manager
American Iron and Metal
Montreal, QC
- Full-time
Reporting to the Director, Procurement, the Strategic Sourcing Manager is responsible for leading the organization’s strategic sourcing function and developing sourcing strategies aimed at…
Added 1 hour ago
CT
Director of Engineering (Hardware)
CarbonCure Technologies
Dartmouth, NS
- Full-time
Reporting to the CTO, the Director of Engineering will lead CarbonCure’s central Hardware function, with responsibility for hardware engineering and controls, manufacturing, hardware QA/QC,…
Added 2 hours ago
A
Director of Indigenous Relations
Amico
Mississauga, ON
- Full-time
…and aligned with Indigenous engagement best practices. The Director will identify and advance opportunities for Indigenous employment, training, procurement, and business participation…
Added 2 hours ago
Technical Project Manager Equipment - Brossard
Bronswerk Group & Affiliates
Brossard, QC
Working closely with the Equipment Team and the Director PMO, the Technical Project Manager will manage the contractual, technical, operational, financial and human resources necessary to…
Added 3 hours ago
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Team Lead and Technical Manager - Functional Testing
Thorens - Executive Search Specialists
Montreal, QC
- Full-time
Collaborate closely with engineering, production, quality and project management teams to ensure the effective integration of testing strategies into development cycles and manufacturing…
Added 4 hours ago
SP
Senior Director, Controllership & Operations Transformation
Salesforce Partner Canada
Toronto, ON
- Full-time
As the Senior Director within the Salesforce Controllership group, you will be the strategic owner of our Finance system architecture, data flow, and enhancement roadmap. It is a critical…
Added 5 hours ago
CO
Director of Engineering and Capital Planning
City of Iqaluit
Iqaluit, NU
- Full-time
The City of Iqaluit is seeking a strategic and forward-thinking Director of Engineering and Capital Planning to lead municipal infrastructure planning, capital project delivery, asset…
Added 6 hours ago
A
Construction Manager
Actalent
Point Tupper, NS
- $100 to $110 CAD / hour
- Contract
Provide weekly construction status reports to sr. project leadership, including the VP of Construction, Project Director, and Project Manager.
Added 10 hours ago
A
Senior Manager, Technology Transformation
Amyantek
Toronto, ON
- Contract
…accountabilities for Product Owner, Product Manager, Delivery/Program/Project Manager, Scrum Master, Engineering Lead, and Capability Manager, directly resolving today's pattern of Product…
Added 10 hours ago
TS
OAA Architect - Team Lead
TalentSphere Staffing Solutions
Toronto, ON
- Full-time
Other Titles: OAA Architect, Project Architect, Project Director
Added 12 hours ago
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Health & Safety Manager F/H
VINCI Energies
Toronto, ON
- Full-time
Plan and lead monthly review of LTI and HiPo with the Project Director, Project Manager(s), Construction Director, Construction Managers, Plant Manager.
Added 12 hours ago
H
Project Engineer - Area Lead (Subsurface and Infrastructure)
Hydrostor
Toronto, ON
- $110,000 to $150,000 CAD / year
- Full-time
The Project Engineering – Area Lead (Subsurface and Infrastructure) is responsible for the delivery and technical assurance of the subsurface scope, reservoir, early works, and transmission…
Added 12 hours ago
B&
Project Manager - Transmission & Distribution (Toronto)
Burns & McDonnell
Toronto, ON
- Full-time
Burns & McDonnell is an award-winning full-service Engineering, Architectural, Construction, Environmental, Permitting, and Consulting services firm. We are a 100% employee-owned company…
Added 12 hours ago
DC
Project Manager
Defence Construction Canada
Toronto, ON
- Full-time
Act as the representative of the project director or project manager, within DCC delegated signing authority
Added 13 hours ago
NS
Project Leader - Cape Breton Redevelopment Project
Nova Scotia Health Authority
Sydney Indian Reserve No. 28A, NS · Sydney, NS
- Full-time
Reporting to the Director of Planning and Infrastructure at the CBRM Redevelopment, the Project Leader is responsible for the planning, coordination, and project management of assigned…
Added 13 hours ago
E
Principal Technical Consultant, Senior Hydrogeologist
ERM
Calgary, AB · Vancouver, BC
- $109,900 to $147,300 CAD / year
- Full-time
Reporting to ERM’s Technical Director, you will use your technical expertise, client relationships, and business acumen to strengthen ERM’s reputation, expand our hydrogeology practice, and…

Arrow

Technical Account Manager

Stratford, ON, Canada
Woodstock, ON, Canada

Compensation Range: $90,000 up to $100,000 annually · Full-time

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Job details

Pay: Compensation Range: $90,000 up to $100,000 annually
Job type: Full-time
Experience: 5+ years of progressive experience in technical sales, applications engineering, estimating, or program management within a custom / engineered-to-order manufacturing environment.
Posting language: English
Posted: Oct 8, 2026

Original job description

Arrow Machine and Fabrication Group is an engineering-focused solution provider of machined castings, fabrications, and assemblies. We serve OEM customers across various industries, including rail, material handling, mining, defense, heavy truck, agriculture, power systems, construction, nuclear, engineered products, architecture, and forestry. We have access to the broadest range of metalwork solutions worldwide through our elite group of companies. Arrow focuses on providing innovative design, quality craftsmanship, and exceptional customer service.

Group Division:

At Arrow Engineered Products, we design and manufacture turnkey solutions for a wide range of customers with needs in nuclear, chemical mixing, heat exchanger, and autoclave systems, including fuel storage and various custom-designed pressure and non-pressure systems, all in compliance with ASME, PED, ULC, and API certified design criteria.

Compensation Range: $90,000 up to $100,000 annually

Scope & Mandate

This role covers AEP's industrial processing business: mixing systems, agitators, process tanks and vessels, conveyors, processing equipment, and machined/fabricated components for industrial OEMs and end-user processors.

Primary Account Focus

Existing industrial processing and mixing-systems OEM accounts.
Process equipment integrators serving chemical, and specialty processing markets.
End-user industrial processors with repeat-component requirements.
New OEM and integrator target accounts within the processing segment.
Repeat-component and aftermarket programs for processing equipment.

Technical Scope

Mixing systems, agitators, and rotating-process equipment.
Process vessels, tanks, and weldments (carbon steel, stainless, alloy).
Machined components and assemblies for processing equipment.
Conveying, material-handling, and ancillary process equipment components.
Repeat-OEM component programs at moderate volume.

Core Responsibilities

Account Management & Customer Engagement

Own the customer relationship across assigned strategic and target accounts - from buyers and engineers up to plant managers and executive sponsors.
Conduct routine on-site visits, plant walks, and technical reviews to identify new opportunities and expand wallet share within existing accounts.
Develop and execute account growth plans that articulate customer goals, AEP's value proposition, and a 12-month opportunity pipeline.
Serve as the customer's primary technical and commercial advocate inside AEP - coordinating engineering, operations, quality, and supply chain to deliver on commitments.
Retain existing strategic program revenue at >95% year over year.

Estimating & Quotation Ownership

Lead the end-to-end RFQ process for assigned accounts: receipt and review of customer drawings, specifications, and statements of work; clarification with the customer; and development of a complete cost-plus quotation.
Personally prepare technical cost estimates - including material, labour, machining/processing time, outside services, freight, and margin - using AEP's estimating tools and historical job data.
Validate estimates with engineering and operations where required, ensuring quoted hours, methods, and yields are achievable on the shop floor.
Issue formal quotations to the customer, negotiate commercial terms, and convert RFQs to purchase orders within target turnaround times as per customer needs.
Review purchase orders against the quotation prior to acceptance and flag commercial, technical, or terms-and-conditions discrepancies.

Selling & Pipeline Development

Hold accountability for $7M CAD in annual bookings from assigned accounts and target prospects.
Build and maintain a qualified opportunity pipeline of no less than 3× the annual target (i.e., $30M+ in active opportunities) in the company CRM.
Identify and pursue new opportunities within existing accounts (new programs, new sites, new commodities) and selectively pursue new logo accounts that align with the territory's technical scope.
Maintain the CRM
Negotiate pricing, terms, lead times, and commercial conditions within delegated authority; escalate exceptions to the Director, BD.

Cross-Functional Coordination

Hand off won jobs cleanly to Customer Support and Operations with complete documentation: customer PO, accepted quotation, drawings, special requirements, and any commercial commitments.
Support Operations on schedule, scope, or change-order issues with the customer; protect margin while preserving the relationship.
Partner with Engineering on design-for-manufacture feedback and customer-driven engineering changes.
Maintain accurate, current CRM records: contacts, opportunities, stage, expected close, expected value, and next actions.

Qualifications

Education & Experience

Post-secondary education in Mechanical Engineering, Industrial / Manufacturing Engineering, Engineering Technology, or a related technical discipline; equivalent combination of education and applied industry experience considered.
5+ years of progressive experience in technical sales, applications engineering, estimating, or program management within a custom / engineered-to-order manufacturing environment.
Demonstrated track record of carrying and achieving a quota of $5M+ in annual bookings, with direct ownership of customer accounts.
Hands-on experience preparing manufacturing cost estimates from drawings and specifications, including routings, cycle times, and material yields.

Technical Skills

Strong drawing literacy: ability to read and interpret engineering drawings, GD&T, weld symbols, and material specifications.
Proficient in costing methodology for machined, fabricated, and assembled components.
Working knowledge of common manufacturing processes: machining (turning, milling, boring), welding/fabrication, assembly, heat treatment, surface finishing, and inspection.
Comfortable with ERP/MRP systems, CRM platforms, and Microsoft Office (Excel proficiency essential for estimating).

Commercial Skills

Proven negotiator with experience structuring commercial terms, payment terms, change orders, and long-term agreements.
Confident communicator at all levels - from shop-floor operator to executive sponsor.
Disciplined CRM and pipeline hygiene; able to forecast accurately and present commercial data clearly.

Working Conditions & Travel

Hybrid office/field role based out of the Stratford or Woodstock facility.
Customer travel expected: Occasional travel to support strategic accounts as needed.
Required to attend industry events, trade shows, and customer plant visits.
Valid driver's licence and passport required.

What We Offer – Your Benefits Package

At Arrow, we’re proud to offer a benefits package that supports your health, finances, and future.

Health & Wellness

Health, dental, and vision coverage from day one!
Virtual healthcare with Lumino Health
Employee and Family Assistance Program (Homewood Health)
Fitness membership discount
Work boots and prescription safety glasses program

Financial Benefits

Automatic Enrollment in Company-Paid Deferred Profit Sharing
RRSP Match Program
Life and travel insurance for you and your family
Attendance Bonus & Profit Sharing
Employee Discount Program

Time Off & Culture

Three weeks vacation days to start
Regular company events and team activities
Supportive, inclusive workplace culture

Career Growth

Tuition reimbursement for job-related education and training
Red Seal Program

Arrow is committed to diversity and inclusion. We provide accommodations throughout the recruitment process in line with the Human Rights Code and Accessibility for Ontarians with Disabilities Act.

Candidates please note, we do not use AI for application screening.

Disclaimer: Only emails from talent@arrowmfggroup.com are official. Any other contact is unauthorized. #IND-HP

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More about this job

Responsibilities

The Technical Account Manager will own customer relationships for industrial processing accounts, conducting on-site visits and technical reviews to expand wallet share. They are responsible for leading the end-to-end RFQ process, preparing technical cost estimates, and managing a qualified opportunity pipeline to meet annual booking targets.

Requirements

Candidates must have post-secondary education in a technical discipline and at least 5 years of progressive experience in technical sales or estimating within a manufacturing environment. Strong drawing literacy, proficiency in costing methodologies, and a proven track record of achieving annual sales quotas are required.

Skills

Technical sales
Account management
Estimating
Manufacturing cost analysis
Engineering drawing interpretation
GD&T
CRM management
Negotiation
Project management
Mechanical engineering
Industrial manufacturing
Pipeline development
Process equipment knowledge
ERP systems
MRP systems
Microsoft Office

Benefits

Health coverage
Dental coverage
Vision coverage
Virtual healthcare
Employee and family assistance program
Fitness membership discount
Work boots program
Deferred profit sharing
RRSP match program
Life insurance
Travel insurance
Attendance bonus
Profit sharing
Employee discount program
Tuition reimbursement

Visa sponsorship

Not detected in the job text

Keywords

Technical Account Manager
Mechanical Engineering
Manufacturing
Fabrication
Machining
Estimating
RFQ
CRM
ERP
MRP
GD&T
Weld symbols
Industrial processing
Mixing systems
Pressure vessels
ASME
PED
ULC
API
Sales quota
Business development
Cost-plus quotation
Supply chain
Engineering design
Material handling
Aftermarket programs
Strategic accounts
Technical advocacy
Process equipment
Turnkey solutions

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