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Added 33 mins ago
TT
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- Full-time
Oversee accounts payable, client billing, accounts receivable, and collections to ensure timely and accurate processing.
Added 4 hours ago
AP
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AC
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Lead all accounting operations, including general ledger, accounts payable, accounts receivable, fixed assets, intercompany accounting, and account reconciliations.
Added 23 hours ago
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Be the lead on event supervision and execution
Added 1 day ago
I
Operations Manager
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- $85,000 to $115,000 CAD / year
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Lead day-to-day project delivery and field operations safely, profitably and on time through clear priorities, people leadership, resource planning and risk resolution. Apply consistent…
Added 1 day ago
SM
RQ11598 – Software Developer – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Strong conversion experience in Accounts Receivable Collection modules.
Added 1 day ago
SM
RQ11598 – Software Developer – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Strong conversion experience in Accounts Receivable Collection modules.
Added 1 day ago
SM
RQ11598 – Software Developer – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Strong conversion experience in Accounts Receivable Collection modules.
Added 1 day ago
P
Director of Finance
Pillway
Brampton, ON
- Full-time
Pillway is seeking an experienced Director of Finance that will lead Pillway’s finance, accounting, FP&A, and data analytics functions, serving as a key financial and analytical partner to…
Added 1 day ago
CR
Senior Accountant
Catch Recruitment
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- Full-time
Oversee customer invoicing, accounts receivable, collections, and aging reports, resolving billing discrepancies with customers and internal stakeholders.
Added 1 day ago
DM
Senior Accounts Receivable Technician
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Toronto, ON · Montreal, QC
- Full-time
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Added 1 day ago
Principal Service Delivery Manager
Capgemini
Toronto, ON · Montreal, QC
Direct financial controls including billing, work in progress, accounts receivable, and forecasting discipline.
Added 1 day ago
AS
Director, Business Systems
Aurora Solar
Remote, Canada
- $160,900 to $225,200 CAD / year
- Full-time
- Remote
…marketing operations. Together they support everything from first lead to cash collected for both sales-led and self-serve customers. We partner closely with Accounts Receivable, FP&A, Deal…
Added 1 day ago
AR
Branch Manager
ARS Responds Canada
Ottawa, ON
- $110,000 to $130,000 CAD / year
- Full-time
Manage Accounts Receivable and support the corporate escalation process for collections.
Added 1 day ago
Accounts Payable Specialist
Government of Alberta
AB
…The division supports core financial operations, including accounts payable, business partner management, accounts receivable, employee expenses and payment…
Added 1 day ago
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Financial Controller
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Toronto, ON
- Contract
Oversee accounts payable, client billing, accounts receivable, and collections to ensure timely and accurate processing.
Added 1 day ago
LN
Corporate Controller
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- Full-time
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Added 1 day ago
TM
Finance Manager – 5 months
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- $50 to $55 CAD / hour
- Contract
Oversee daily accounts payable and accounts receivable activities.
Added 1 day ago
R
Property Manager
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AB · Edmonton, AB
- Full-time
Monitor accounts receivable and tenant performance; escalate rent collection issues to the GM/Director for assistance.
Added 1 day ago
T
Financial Controller
T&P
Toronto, ON
- Contract
Oversee accounts payable, client billing, accounts receivable, and collections to ensure timely and accurate processing.
Added 1 day ago
BG
Branch Manager
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- Full-time
Lead by example in sales activities, providing hands-on mentorship to develop team members’ selling skills and improve overall sales performance.
Added 1 day ago
MF
Accounts Receivable Manager
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Waterloo, ON
- Full-time
Lead, mentor, and coach the accounts receivable team, providing guidance, support, and clear development paths.
Added 1 day ago
RH
Finance Consultant
Robert Half
Canada
- Contract
…looking for a Financial Transformation Consultant/Manager to lead the review and optimization phase. This is a high-impact, hands-on engagement - you’ll be embedded with the team,…
Added 1 day ago
NH
Controller
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- Full-time
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ARS Responds Canada

Branch Manager

Ottawa, ON, Canada

$110,000 to $130,000 CAD / year · Full-time

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Job details

Pay: $110,000 to $130,000 CAD / year
Job type: Full-time
Apply by: Nov 22, 2026
Posting language: English
Posted: Oct 23, 2026

Original job description

ARS Responds Canada is a leading expert in disaster mitigation and property restoration, with over 60 years of experience serving clients across the country. We are committed to delivering exceptional outcomes for insurers, agents, brokers, and most importantly, the policyholder.

Our team restores properties affected by water, fire, storm, and other disaster-related events, ensuring owners receive fast, reliable, and professional service.

As we continue to grow and evolve, we are looking for talented individuals who want to be part of a dynamic and expanding organization. We offer a competitive compensation package that includes an extended health plan covering medical, dental, and vision, an RRSP program, access to an Employee Assistance Program, professional development opportunities, and clear pathways for internal growth and advancement.

If you are ready to take on a dynamic role as Branch Manager in a company that values expertise, leadership, and client satisfaction, we want to hear from you!

Position Overview:

The Branch Manager is accountable for all operations within the assigned branch. Your expertise in evaluating, scoping, estimate writing and project management of claims will assist in the development of our current and future teams. As the ideal candidate you will bring leadership, experience, and insight to our growing team and seamlessly assimilate yourself in a culture of Trust, Integrity, Teamwork, and exceeding expectations.

Key Responsibilities:

Operations Management:

Oversee all aspects of the branch’s operations, including claim intake, emergency services, project management, staff scheduling, and customer satisfaction.
Monitor service activity to ensure that file communications, client authorizations, documentation, and digital filing align with corporate expectations
Assignment protocols for claims and service requests
Services rendered follow company policies, industry standards, and safety regulations.
Champion prompt resolution of claim escalations and team discrepancies.
Enforce corporate expectations with all subtrade and vendor engagements up to and including: authorizations, safety, liabilities, quality of work, timeliness of work, warranties, and payables
Maintain visibility of role specific targets related to invoicing, file performance, and corporate KPI’s

Team Leadership:

Lead, mentor, and motivate a team of project managers, project coordinators, restoration technicians and administrative staff.
Conduct regular performance reviews, provide ongoing training, and cultivate a positive and supportive work environment.
Promote teamwork, collaboration, and professional development among staff.
Active participation with co-workers and departments such as: Health and Safety, IT, Digital Media & Communications, Human Resources, and Business Development
Create opportunities for open discussion and feedback

Customer Service:

Establish and maintain strong relationships with clients, stakeholders and insurance professionals.
Address client concerns and inquiries promptly and professionally.
Ensure that all projects meet and exceed client expectations.
Drive timely and informative communication within project teams, both internally and externally.

Financial Management:

Lead the branch and related services to be profitable and sustainable.
Obtain invoicing targets at mid month and support the delivery of said targets by month end
Manage Accounts Receivable and support the corporate escalation process for collections.
Complete monthly meetings with Project Managers to review status of all jobs
Prepare monthly performance reports for Senior Management including action plans on findings

Quality Control:

Ensure that all restoration work is completed to the highest quality standards.
Conduct site inspections and audits to verify compliance with company procedures and industry best practices.
Support participation and collection of client feedback
Include shadowing audits for both emergency response and restoration activities
Implement continuous improvement initiatives to enhance service delivery.

Required Knowledge and Experience:

7+ years of experience in the restoration industry, with a focus on water and fire damage restoration.
Proven leadership and team management skills.
Strong knowledge of restoration processes, techniques, and equipment.
Excellent communication and interpersonal skills.
Ability to manage multiple projects simultaneously and meet deadlines.
Financial acumen with experience in budgeting and financial management.
Proficiency in using restoration management software and other relevant technology.
Valid driver’s license and clean driving record.
IICRC certifications in Water Damage Restoration (WRT), Fire and Smoke Restoration (FSRT), and Mold Remediation Specialist (MRS)
Valid G Driver’s License

AODA Statement

ARS Responds Canada encourages applications from all qualified individuals. Applicants with disabilities may notify us of any accommodations needed to support your participation in the recruitment process.

We wish to thank all applicants for their interest and effort in applying. Please be aware that only candidates selected for interviews will be contacted for this position.

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More about this job

Responsibilities

Oversee branch operations, claims, restoration projects, staff, customer relationships, vendor engagements, and compliance with company and industry standards. Lead branch financial performance, monitor invoicing and accounts receivable, report results to senior management, and drive quality control and continuous improvement.

Requirements

Requires 7+ years of restoration industry experience, particularly in water and fire damage restoration, along with proven leadership, restoration process knowledge, financial acumen, and the ability to manage multiple projects. Candidates must have a valid driver’s license and a clean driving record, and hold IICRC certifications in Water Damage Restoration (WRT), Fire and Smoke Restoration (FSRT), and Mold Remediation Specialist (MRS).

Skills

Branch Operations Management
Leadership
Team Management
Claims Evaluation
Estimating
Water Damage Restoration
Fire Damage Restoration
Customer Service
Financial Management
Budgeting
Accounts Receivable
Quality Control
Safety Compliance
Client Communication

Benefits

Extended Health Plan
Medical Coverage
Dental Coverage
Vision Coverage
RRSP Program
Employee Assistance Program
Professional Development Opportunities
Internal Growth And Advancement

Visa sponsorship

Not detected in the job text

Keywords

Disaster Mitigation
Property Restoration
Water Damage Restoration
Fire Damage Restoration
Storm Damage
Claims Management
Claim Intake
Emergency Services
Project Management
Estimating
IICRC
Fire And Smoke Restoration (FSRT)
Mold Remediation Specialist (MRS)
Restoration Technicians
Staff Scheduling
Customer Satisfaction
Vendor Management
Health And Safety
Invoicing
Accounts Receivable
Financial Management
Quality Control
Site Inspections
Audits
Client Feedback
Digital Filing
Corporate KPIs
Valid G Driver’s License

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