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Added 8 hours ago
J
Senior Practice Specialist | Hybrid
JobsMedia.io
Brampton, ON
- Full-time
Hello World Recruitment, founded by Jeremy Corbet, is recruiting an experienced Senior Practice Specialist for an established Canadian insurance brokerage.
Added 11 hours ago
TB
Accounts Payable Specialist
The Boulevard Club
Toronto, ON
- Full-time
If so, we invite you to join The Boulevard Club as an Accounts Payable Specialist.
Added 21 hours ago
Senior Systems Analyst
OCS Ontario Cannabis Store
Toronto, ON
The Senior Systems Analyst serves as the lead analyst and solution design specialist for enterprise technology initiatives. Working within established architecture and solution direction,…
Added 22 hours ago
Technician, Accounts Payable (6 month assignment)
Vacances Air Canada Vacations / Air Canada Rouge
Montreal, QC
…of all margins with respect to month end reporting. The AP specialist will have a daily, ongoing impact on financial transactions, keeping track of payments, on time and on good terms with…
Added 1 day ago
L
Procurement System Specialist
Ledcor
Calgary, AB · Edmonton, AB
- Full-time
Serve as the internal Coupa technical subject matter specialist across modules including Procurement, Invoicing, Supplier Information Management (SIM), Sourcing, Contracts (CLM), and…
Added 1 day ago
VR
Regional Lead, Regulatory and Air
Vertex Resource Group Ltd.
Sarnia, ON
- Full-time
…for regulatory questions, drawing on the Regulatory group for specialist…
Added 1 day ago
FG
Senior Software Developer (Cyclos Developer) – Digital Payments & Online Banking
Flexy Group
Montreal, QC
- Full-time
…Cyclos and are looking for an experienced software developer to support its development, customization, and…
Added 1 day ago
AR
Branch Manager
ARS Responds Canada
Ottawa, ON
- $110,000 to $130,000 CAD / year
- Full-time
Obtain invoicing targets at mid month and support the delivery of said targets by month end
Added 1 day ago
AL
SAP Support Customer Experience Specialist
Air Liquide
Burlington, ON
- Part-time
Payment & Invoicing: Identify order holds, apply credit card payments, and provide copies of invoices. Direct invoice inquiries to the appropriate department based on account size (Small,…
Added 1 day ago
A
Project Manager
Arcadis
Toronto, ON
- Full-time
…environmental, civil infrastructure, project controls, and other specialist disciplines, ensuring seamless collaboration across all phases of project delivery. Our projects demand not only…
Added 1 day ago
P
Accounts Receivable Specialist
Pagefreezer
Remote, Canada
- $47,000 to $57,000 CAD / year
- Full-time
- Remote
Are you the newest Accounts Receivable Specialist at Pagefreezer?
Added 1 day ago
S
Business Analyst (Order to Cash)
SearchLabs
Mississauga, ON
- Full-time
Business Analysts, technical support teams and implementation consultants to
Added 1 day ago
F
Billing Specialist (SaaS Billing)
Fullsteam
ON
- Full-time
The Billing Specialist supports multiple Business Units (BUs) by managing billing transactions, resolving account discrepancies, and maintaining accurate customer records. This role…
Added 1 day ago
Regional Lead, Regulatory and Air
Vertex Resource Group
Sarnia, ON
…for regulatory questions, drawing on the Regulatory group for specialist…
Added 1 day ago
TA
Credit Specialist (Calgary South)
Trail Appliances AB/SK
Calgary, AB
- Full-time
We are seeking a Credit Specialist to join our team and play a vital role in managing Accounts Receivable for our commercial accounts. Reporting to the Credit Manager, you will ensure the…
Added 1 day ago
TA
Credit Specialist (Calgary South)
Trail Appliances Ltd.
Calgary, AB
- Full-time
We are seeking a Credit Specialist to join our team and play a vital role in managing Accounts Receivable for our commercial accounts. Reporting to the Credit Manager, you will ensure the…
Added 1 day ago
Operational Service Specialist - EZRA
Ezra
Toronto, ON
The Operational Shared Services Specialist is part of the broader Operational Excellence team at EZRA within the Customer Experience & Operations function. The Operational Shared Services…
Added 1 day ago
X
Customer Support Specialist
Xylem
Calgary, AB · Nisku, AB · Winnipeg, MB · Sudbury, ON · Saskatoon, SK
- Full-time
Work within a virtual team environment to provide heavy commercial support up to and including all aspects of order execution and follow up utilizing available quotation and Enterprise…
Added 1 day ago
P
Accounts Receivable Specialist
Pagefreezer
Vancouver, BC
- Full-time
Are you the newest Accounts Receivable Specialist at Pagefreezer?
Added 2 days ago
SO
Brand & Marketing Engagement Lead
Spirit of Math Schools Inc.
Toronto, ON
- Full-time
Are you someone who can develop a compelling campaign, build strong relationships, collaborate with a PR agency, support a major event, and inspire a team of campus leaders - all while…
Added 2 days ago
SL
Air & Ocean Freight Coordinator
Setara Logistics
Canada
- Contract
You will remain the customer’s primary operational contact throughout the shipment, coordinating service providers and specialist support without passing the customer between departments.
Added 2 days ago
AD
Bilingual Billing Associate (English/French) (Barrie, ON)
Antech Diagnostics
Barrie, ON
- Full-time
…practice information management software and related software and support; veterinary imaging and technology; veterinary professional education and training; and board-certified specialist…
Added 2 days ago
Accounts Payable Specialist
Wesgroup
Vancouver, BC
We’re looking for an Accounts Payable Specialist to join our Accounting team and take ownership of full-cycle accounts payable activities across Wesgroup Contracting Ltd. and related…
Added 2 days ago
S
Bilingual Order Management Specialist
Smith+Nephew
Mississauga, ON · CAN - Mississauga
- $47,250 to $70,750 CAD / year
- Full-time
As a Bilingual Order Management Specialist, you will provide excellent bilingual customer service and sales support for all internal and external stakeholders, support the processing of all…
Added 2 days ago
PC
Client Accounting Administrator
People Corporation
Winnipeg, MB · MB - Coughlin Kenaston - Wpg
- Full-time
Prepare monthly financial statements and monitor cash flow to support clients.

ARS Responds Canada

Branch Manager

Ottawa, ON, Canada

$110,000 to $130,000 CAD / year · Full-time

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Job details

Pay: $110,000 to $130,000 CAD / year
Job type: Full-time
Apply by: Nov 22, 2026
Posting language: English
Posted: Oct 23, 2026

Original job description

ARS Responds Canada is a leading expert in disaster mitigation and property restoration, with over 60 years of experience serving clients across the country. We are committed to delivering exceptional outcomes for insurers, agents, brokers, and most importantly, the policyholder.

Our team restores properties affected by water, fire, storm, and other disaster-related events, ensuring owners receive fast, reliable, and professional service.

As we continue to grow and evolve, we are looking for talented individuals who want to be part of a dynamic and expanding organization. We offer a competitive compensation package that includes an extended health plan covering medical, dental, and vision, an RRSP program, access to an Employee Assistance Program, professional development opportunities, and clear pathways for internal growth and advancement.

If you are ready to take on a dynamic role as Branch Manager in a company that values expertise, leadership, and client satisfaction, we want to hear from you!

Position Overview:

The Branch Manager is accountable for all operations within the assigned branch. Your expertise in evaluating, scoping, estimate writing and project management of claims will assist in the development of our current and future teams. As the ideal candidate you will bring leadership, experience, and insight to our growing team and seamlessly assimilate yourself in a culture of Trust, Integrity, Teamwork, and exceeding expectations.

Key Responsibilities:

Operations Management:

Oversee all aspects of the branch’s operations, including claim intake, emergency services, project management, staff scheduling, and customer satisfaction.
Monitor service activity to ensure that file communications, client authorizations, documentation, and digital filing align with corporate expectations
Assignment protocols for claims and service requests
Services rendered follow company policies, industry standards, and safety regulations.
Champion prompt resolution of claim escalations and team discrepancies.
Enforce corporate expectations with all subtrade and vendor engagements up to and including: authorizations, safety, liabilities, quality of work, timeliness of work, warranties, and payables
Maintain visibility of role specific targets related to invoicing, file performance, and corporate KPI’s

Team Leadership:

Lead, mentor, and motivate a team of project managers, project coordinators, restoration technicians and administrative staff.
Conduct regular performance reviews, provide ongoing training, and cultivate a positive and supportive work environment.
Promote teamwork, collaboration, and professional development among staff.
Active participation with co-workers and departments such as: Health and Safety, IT, Digital Media & Communications, Human Resources, and Business Development
Create opportunities for open discussion and feedback

Customer Service:

Establish and maintain strong relationships with clients, stakeholders and insurance professionals.
Address client concerns and inquiries promptly and professionally.
Ensure that all projects meet and exceed client expectations.
Drive timely and informative communication within project teams, both internally and externally.

Financial Management:

Lead the branch and related services to be profitable and sustainable.
Obtain invoicing targets at mid month and support the delivery of said targets by month end
Manage Accounts Receivable and support the corporate escalation process for collections.
Complete monthly meetings with Project Managers to review status of all jobs
Prepare monthly performance reports for Senior Management including action plans on findings

Quality Control:

Ensure that all restoration work is completed to the highest quality standards.
Conduct site inspections and audits to verify compliance with company procedures and industry best practices.
Support participation and collection of client feedback
Include shadowing audits for both emergency response and restoration activities
Implement continuous improvement initiatives to enhance service delivery.

Required Knowledge and Experience:

7+ years of experience in the restoration industry, with a focus on water and fire damage restoration.
Proven leadership and team management skills.
Strong knowledge of restoration processes, techniques, and equipment.
Excellent communication and interpersonal skills.
Ability to manage multiple projects simultaneously and meet deadlines.
Financial acumen with experience in budgeting and financial management.
Proficiency in using restoration management software and other relevant technology.
Valid driver’s license and clean driving record.
IICRC certifications in Water Damage Restoration (WRT), Fire and Smoke Restoration (FSRT), and Mold Remediation Specialist (MRS)
Valid G Driver’s License

AODA Statement

ARS Responds Canada encourages applications from all qualified individuals. Applicants with disabilities may notify us of any accommodations needed to support your participation in the recruitment process.

We wish to thank all applicants for their interest and effort in applying. Please be aware that only candidates selected for interviews will be contacted for this position.

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More about this job

Responsibilities

Oversee branch operations, claims, restoration projects, staff, customer relationships, vendor engagements, and compliance with company and industry standards. Lead branch financial performance, monitor invoicing and accounts receivable, report results to senior management, and drive quality control and continuous improvement.

Requirements

Requires 7+ years of restoration industry experience, particularly in water and fire damage restoration, along with proven leadership, restoration process knowledge, financial acumen, and the ability to manage multiple projects. Candidates must have a valid driver’s license and a clean driving record, and hold IICRC certifications in Water Damage Restoration (WRT), Fire and Smoke Restoration (FSRT), and Mold Remediation Specialist (MRS).

Skills

Branch Operations Management
Leadership
Team Management
Claims Evaluation
Estimating
Water Damage Restoration
Fire Damage Restoration
Customer Service
Financial Management
Budgeting
Accounts Receivable
Quality Control
Safety Compliance
Client Communication

Benefits

Extended Health Plan
Medical Coverage
Dental Coverage
Vision Coverage
RRSP Program
Employee Assistance Program
Professional Development Opportunities
Internal Growth And Advancement

Visa sponsorship

Not detected in the job text

Keywords

Disaster Mitigation
Property Restoration
Water Damage Restoration
Fire Damage Restoration
Storm Damage
Claims Management
Claim Intake
Emergency Services
Project Management
Estimating
IICRC
Fire And Smoke Restoration (FSRT)
Mold Remediation Specialist (MRS)
Restoration Technicians
Staff Scheduling
Customer Satisfaction
Vendor Management
Health And Safety
Invoicing
Accounts Receivable
Financial Management
Quality Control
Site Inspections
Audits
Client Feedback
Digital Filing
Corporate KPIs
Valid G Driver’s License

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