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Added 15 hours ago
LC
Laboratory Technologist
LNG Canada
Kitimat, BC
- Full-time
We are Canada’s first large-scale LNG export facility. With Phase 1 now operating, we’ve moved from project to business - and we are advancing Phase 2 that will double our size and help…
Added 21 hours ago
TS
Emergency Disaster Services Specialist
The Salvation Army Canada and Bermuda Territory
Halifax, NS · Atlantic DHQ
- Full-time
Deliver immediate relief services during emergencies, providing access to essential resources such as food, water, clothing, and other critical supports.
Added 21 hours ago
RM
Specialist, Culture & Inclusion Planning
Regional Municipality of Peel
Brampton, ON
- Other
Certification as a Project Management Specialist (PMP)
Added 22 hours ago
EG
Intermediate/Senior Environmental Planner
Egis Group
Calgary, AB
- $95,000 to $120,000 CAD / year
- Full-time
…regional, and provincial environmental requirements influence project planning, design, permitting, and construction. The successful candidate will work closely with engineering and…
Added 23 hours ago
EI
Intermediate/Senior Environmental Planner
Egis in Canada
Calgary, AB
- $95,000 to $120,000 CAD / year
- Full-time
…regional, and provincial environmental requirements influence project planning, design, permitting, and construction. The successful candidate will work closely with engineering and…
Added 1 day ago
NC
Specialist Tailings
Newmont Corporation
Dease Lake 9, BC
- $113,600 to $151,500 CAD / year
- Full-time
As Specialist, Tailings, you will combine field observations, technical analysis, and practical problem-solving to support the safe management of Red Chris Mine’s tailings and water storage…
Added 1 day ago
KC
Human Resources Business Partner
Kenaidan Contracting Ltd.
Toronto, ON
- Full-time
Murphy operates in the United Kingdom, Ireland, Canada and America as a leading international specialist engineering and construction company. Founded in 1951, we are committed to improving…
Added 1 day ago
A
Graphics and Reporting Specialist – Airport Project
AECOM
Mississauga, ON
- $65,000 to $95,000 CAD / year
- Full-time
AECOM is seeking a Graphics and Reporting Specialist – Airport Project to join our team. This position is based on-site, out of Mississauga.
Added 1 day ago
A
Restoration program specialist – Airport Project
AECOM
Mississauga, ON
- $170,000 to $200,000 CAD / year
- Full-time
AECOM is seeking a Restoration program specialist – Airport Project to join our team. This position is based on-site, out of Mississauga.
Added 4 days ago
AR
Branch Manager
ARS Responds Canada
Ottawa, ON
- $110,000 to $130,000 CAD / year
- Full-time
IICRC certifications in Water Damage Restoration (WRT), Fire and Smoke Restoration (FSRT), and Mold Remediation Specialist (MRS)
Added 4 days ago
Engagement & Education Spec
Government of Alberta
AB
…commitment is to sustainably, ensure Alberta’s landscapes and resources are preserved and responsibly managed for future…
Added 4 days ago
GO
Engagement & Education Spec
Government of Alberta
AB · Edmonton, AB
- Full-time
…commitment is to sustainably, ensure Alberta’s landscapes and resources are preserved and responsibly managed for future…
Added 4 days ago
PE
Senior Environmental Specialist
PRI Engineering
Surrey, BC
- Full-time
You are a seasoned environmental professional who thinks like a regulator and a project manager at the same time: someone who can build a defensible permitting strategy, hold their own in a…
Added 4 days ago
BE
Environmental Response Specialist
BC Energy Regulator
Fort St. John, BC
- Full-time
The Environmental Response Specialist (Specialist) protects the environment and the public by providing authoritative and technical expertise on the management, assessment and remediation…
Added 4 days ago
PC
Senior Environmental Specialist
PRI Consultants
Surrey, BC
- Full-time
You are a seasoned environmental professional who thinks like a regulator and a project manager at the same time: someone who can build a defensible permitting strategy, hold their own in a…
Added 5 days ago
WI
Workplace VDI Specialist
WSP in Canada
Vancouver, BC
- Full-time
…governance. You will partner with Enterprise peers, regional IT, project teams and a Managed Service Provider to deliver consistent global practice while responding to regional priorities…
Added 5 days ago
WI
Workplace VDI Specialist
WSP in Canada
Toronto, ON
- Full-time
…governance. You will partner with Enterprise peers, regional IT, project teams and a Managed Service Provider to deliver consistent global practice while responding to regional priorities…
Added 5 days ago
WI
Workplace VDI Specialist
WSP in Canada
Montreal, QC
- Full-time
…governance. You will partner with Enterprise peers, regional IT, project teams and a Managed Service Provider to deliver consistent global practice while responding to regional priorities…
Added 5 days ago
WI
Workplace VDI Specialist
WSP in Canada
Calgary, AB
- Full-time
…governance. You will partner with Enterprise peers, regional IT, project teams and a Managed Service Provider to deliver consistent global practice while responding to regional priorities…
Added 5 days ago
W
Workplace VDI Specialist
WSP
Montreal, QC
- Full-time
…governance. You will partner with Enterprise peers, regional IT, project teams and a Managed Service Provider to deliver consistent global practice while responding to regional priorities…
Added 6 days ago
BE
Senior Developer
BC Energy Regulator
Victoria, BC
- Full-time
The Senior Developer (Developer) is the senior technical specialist within the software development team, providing technical leadership for the design, development, integration, and…
Added 6 days ago
E
Principal Technical Consultant, Geochemistry (Casual)
ERM
Vancouver, BC
- $56.63 to $70.82 CAD / hour
- Part-time
Established reputation in the marketplace as a recognized geochemistry and water resources specialist.
Added 6 days ago
HE
Functional Safety Engineer/Verification and Validation
Hepburn Engineering Inc.
Toronto, ON · Etobicoke, ON
- Full-time
…mining industry, and 'replenishment-at-sea' equipment to blue water navies all around the…
Added 6 days ago
SC
Hydrology Specialist – ALTO
SYSTRA Canada
Montreal, QC
- Full-time
Education : Master’s degree in water science, hydrotechnics, water resources, environmental sciences, or a related field, or equivalent experience.
Added 6 days ago
HR
GIS Specialist I
Halifax Regional Municipality
Halifax, NS
- Full-time
Reporting to the Manager, GIS, the GIS Specialist I provides a broad range of technical services in support of HRM’s GIS solutions and data. The GIS Specialist requires technical knowledge…

ARS Responds Canada

Branch Manager

Ottawa, ON, Canada

$110,000 to $130,000 CAD / year · Full-time

Apply About employer

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Job details

Pay: $110,000 to $130,000 CAD / year
Job type: Full-time
Apply by: Nov 22, 2026
Posting language: English
Posted: Oct 23, 2026

Original job description

ARS Responds Canada is a leading expert in disaster mitigation and property restoration, with over 60 years of experience serving clients across the country. We are committed to delivering exceptional outcomes for insurers, agents, brokers, and most importantly, the policyholder.

Our team restores properties affected by water, fire, storm, and other disaster-related events, ensuring owners receive fast, reliable, and professional service.

As we continue to grow and evolve, we are looking for talented individuals who want to be part of a dynamic and expanding organization. We offer a competitive compensation package that includes an extended health plan covering medical, dental, and vision, an RRSP program, access to an Employee Assistance Program, professional development opportunities, and clear pathways for internal growth and advancement.

If you are ready to take on a dynamic role as Branch Manager in a company that values expertise, leadership, and client satisfaction, we want to hear from you!

Position Overview:

The Branch Manager is accountable for all operations within the assigned branch. Your expertise in evaluating, scoping, estimate writing and project management of claims will assist in the development of our current and future teams. As the ideal candidate you will bring leadership, experience, and insight to our growing team and seamlessly assimilate yourself in a culture of Trust, Integrity, Teamwork, and exceeding expectations.

Key Responsibilities:

Operations Management:

Oversee all aspects of the branch’s operations, including claim intake, emergency services, project management, staff scheduling, and customer satisfaction.
Monitor service activity to ensure that file communications, client authorizations, documentation, and digital filing align with corporate expectations
Assignment protocols for claims and service requests
Services rendered follow company policies, industry standards, and safety regulations.
Champion prompt resolution of claim escalations and team discrepancies.
Enforce corporate expectations with all subtrade and vendor engagements up to and including: authorizations, safety, liabilities, quality of work, timeliness of work, warranties, and payables
Maintain visibility of role specific targets related to invoicing, file performance, and corporate KPI’s

Team Leadership:

Lead, mentor, and motivate a team of project managers, project coordinators, restoration technicians and administrative staff.
Conduct regular performance reviews, provide ongoing training, and cultivate a positive and supportive work environment.
Promote teamwork, collaboration, and professional development among staff.
Active participation with co-workers and departments such as: Health and Safety, IT, Digital Media & Communications, Human Resources, and Business Development
Create opportunities for open discussion and feedback

Customer Service:

Establish and maintain strong relationships with clients, stakeholders and insurance professionals.
Address client concerns and inquiries promptly and professionally.
Ensure that all projects meet and exceed client expectations.
Drive timely and informative communication within project teams, both internally and externally.

Financial Management:

Lead the branch and related services to be profitable and sustainable.
Obtain invoicing targets at mid month and support the delivery of said targets by month end
Manage Accounts Receivable and support the corporate escalation process for collections.
Complete monthly meetings with Project Managers to review status of all jobs
Prepare monthly performance reports for Senior Management including action plans on findings

Quality Control:

Ensure that all restoration work is completed to the highest quality standards.
Conduct site inspections and audits to verify compliance with company procedures and industry best practices.
Support participation and collection of client feedback
Include shadowing audits for both emergency response and restoration activities
Implement continuous improvement initiatives to enhance service delivery.

Required Knowledge and Experience:

7+ years of experience in the restoration industry, with a focus on water and fire damage restoration.
Proven leadership and team management skills.
Strong knowledge of restoration processes, techniques, and equipment.
Excellent communication and interpersonal skills.
Ability to manage multiple projects simultaneously and meet deadlines.
Financial acumen with experience in budgeting and financial management.
Proficiency in using restoration management software and other relevant technology.
Valid driver’s license and clean driving record.
IICRC certifications in Water Damage Restoration (WRT), Fire and Smoke Restoration (FSRT), and Mold Remediation Specialist (MRS)
Valid G Driver’s License

AODA Statement

ARS Responds Canada encourages applications from all qualified individuals. Applicants with disabilities may notify us of any accommodations needed to support your participation in the recruitment process.

We wish to thank all applicants for their interest and effort in applying. Please be aware that only candidates selected for interviews will be contacted for this position.

Apply About employer

More about this job

Responsibilities

Oversee branch operations, claims, restoration projects, staff, customer relationships, vendor engagements, and compliance with company and industry standards. Lead branch financial performance, monitor invoicing and accounts receivable, report results to senior management, and drive quality control and continuous improvement.

Requirements

Requires 7+ years of restoration industry experience, particularly in water and fire damage restoration, along with proven leadership, restoration process knowledge, financial acumen, and the ability to manage multiple projects. Candidates must have a valid driver’s license and a clean driving record, and hold IICRC certifications in Water Damage Restoration (WRT), Fire and Smoke Restoration (FSRT), and Mold Remediation Specialist (MRS).

Skills

Branch Operations Management
Leadership
Team Management
Claims Evaluation
Estimating
Water Damage Restoration
Fire Damage Restoration
Customer Service
Financial Management
Budgeting
Accounts Receivable
Quality Control
Safety Compliance
Client Communication

Benefits

Extended Health Plan
Medical Coverage
Dental Coverage
Vision Coverage
RRSP Program
Employee Assistance Program
Professional Development Opportunities
Internal Growth And Advancement

Visa sponsorship

Not detected in the job text

Keywords

Disaster Mitigation
Property Restoration
Water Damage Restoration
Fire Damage Restoration
Storm Damage
Claims Management
Claim Intake
Emergency Services
Project Management
Estimating
IICRC
Fire And Smoke Restoration (FSRT)
Mold Remediation Specialist (MRS)
Restoration Technicians
Staff Scheduling
Customer Satisfaction
Vendor Management
Health And Safety
Invoicing
Accounts Receivable
Financial Management
Quality Control
Site Inspections
Audits
Client Feedback
Digital Filing
Corporate KPIs
Valid G Driver’s License

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