Jobs in Canada

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Added 15 mins ago
LL
Customer Operations & Process Excellence Specialist- Hybrid
Lineage Logistics
Calgary, AB
- Full-time
…us of any accommodations needed to ensure fair and equitable access throughout the recruitment and selection…
Added 3 hours ago
VA
Client Care Specialist - Green Acres Animal Hospital
VCA Animal Hospitals
AB · Alberta, Canada
- Part-time
VCA Canada Green Acres Animal Hospital is currently recruiting for a customer service focused Client Care Specialist to join our team. This Part-time or full-time opportunity includes a…
Added 3 hours ago
CC
Payroll and Accounting Specialist
Canadian Cancer Society
Toronto, ON
- Full-time
…invest in transformative cancer research, we provide a caring support system for everyone affected by cancer and we advocate to governments to create a healthier future for all. It takes a…
Added 4 hours ago
M
Talent Acquisition Specialist
Morguard
Mississauga, ON
- Full-time
The Talent Acquisition Specialist develops and executes strategies focused on attracting, engaging, and retaining top talent. Their purpose is to ensure the organization builds a strong,…
Added 4 hours ago
AC
Part-time Online Learning Field Placement Officer
Algonquin College of Applied Arts and Technology
Ottawa, ON
- Part-time
…consultation with the Online Learning Student Advisor(s) and Program Support Specialist. On an on-going basis, the incumbent provides guidance and advice and recommends workable solutions…
Added 4 hours ago
SV
Customer Support Specialist
SoGal Ventures
Ottawa, ON
- Full-time
We're looking for a proactive, customer-focused Customer Support Specialist to help deliver an exceptional experience for every Welbi customer.
Added 4 hours ago
GW
Litigation Support Specialist
Gowling WLG
Calgary, AB
- $90,000 to $105,000 CAD / year
- Full-time
This position can be based in any of our Canadian offices and requires hybrid attendance in the office
Added 4 hours ago
Power Platform and AI Specialist
Convergence Networks
Ottawa, ON
The Power Platform and AI Specialist scopes, designs, delivers, and supports Power Platform and AI solutions for managed services and project-based client work. This role turns business…
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Power Platform and AI Specialist
Convergence Networks
Winnipeg, MB
The Power Platform and AI Specialist scopes, designs, delivers, and supports Power Platform and AI solutions for managed services and project-based client work. This role turns business…
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PS
Security Guard
Paladin Security Group Ltd
Cranbrook, BC
- $21 to $32 CAD / hour
- Full-time
Patrol assigned site premises, monitor access control points, and identify or report any safety hazards or security concerns.
Added 4 hours ago
GO
CFS Program and Leading Practice Specialist
Government of Manitoba
Winnipeg, MB
- Full-time
Must possess and maintain a full Class 5 Manitoba Driver's licence
Added 4 hours ago
AR
Branch Manager
ARS Responds Canada
Ottawa, ON
- $110,000 to $130,000 CAD / year
- Full-time
…plan covering medical, dental, and vision, an RRSP program, access to an Employee Assistance Program, professional development opportunities, and clear pathways for internal growth and…
Added 4 hours ago
FC
Enrollment Services Representative - Appendix D/Temporary Assignment
Fanshawe College
London, ON
- Full-time
Vacation & Benefits: Enjoy 8% in lieu of vacation and benefits, along with access to an Employee & Family Assistance Program to support your well-being - both at work and beyond.
Added 5 hours ago
Category Specialist, Contingent Workforce
Trans Mountain
Calgary, AB
Trans Mountain also operates a state-of-the-art loading facility, Westridge Marine Terminal, with three berths providing tidewater access to global markets.
Added 5 hours ago
Contingent Workforce Coordinator (Contract)
Trans Mountain
Calgary, AB
Trans Mountain also operates a state-of-the-art loading facility, Westridge Marine Terminal, with three berths providing tidewater access to global markets.
Added 5 hours ago
Contracts & Contingent WF Analyst (Contract)
Trans Mountain
Calgary, AB
Trans Mountain also operates a state-of-the-art loading facility, Westridge Marine Terminal, with three berths providing tidewater access to global markets.
Added 5 hours ago
H(
Senior Specialist, Member Services
HOOPP (Healthcare of Ontario Pension Plan)
Toronto, ON · CA ON Toronto
- $58,000 to $91,000 CAD / year
- Full-time
learning and development initiatives, including workshops, Speaker Series events and access to LinkedIn Learning, that support employees’ career growth
Added 5 hours ago
R
Summer 2027 Intern, Sales and Use Tax
Ryan
Mississauga, ON
- Full-time
Valid driver's license required
Added 5 hours ago
L
Customer Operations & Process Excellence Specialist- Hybrid
Lineage
Calgary, AB
- Full-time
…us of any accommodations needed to ensure fair and equitable access throughout the recruitment and selection…
Added 5 hours ago
T
Bus Sys Analysis Specialist
TD
Toronto, ON
- Full-time
Support testing teams by converting requirements and use cases into conditions and expected results for product, performance, UAT, and operational acceptance testing.
Added 5 hours ago
T
Information Security Specialist - Attack Surface Reduction (Cyber Threat Hunting)
TD
Toronto, ON
- Full-time
Deep understanding of coding/scripting and APIs in support of investigations, localized automation, and integrations; Python experience a plus.
Added 5 hours ago
WT
Lead, People Systems
Wealthsimple Technologies
Remote, Canada
- $112,000 to $145,000 CAD / year
- Full-time
- Remote
The People Systems & Operations team builds and runs the systems, workflows, and automations that support every stage of the employee lifecycle at Wealthsimple. We own the design of the…
Added 5 hours ago
SQ
Clinical Activities Specialist – Project Coordinator
Santé Québec Montérégie-Ouest
Hinchinbrooke, QC
- Temporary
…improve the health and well-being of our communities by ensuring access to integrated, high-quality health and social…
Added 5 hours ago
S
Manager, Lifecycle Marketing
SAXX
Vancouver, BC
- Full-time
Support the email/sms specialist with reporting and briefing as needed.
Added 5 hours ago
GR
Data Services Specialist
Global Relay
Vancouver, BC
- Full-time
During training you may be required to work in-office up to 5 days per week

ARS Responds Canada

Branch Manager

Ottawa, ON, Canada

$110,000 to $130,000 CAD / year · Full-time

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Job details

Pay: $110,000 to $130,000 CAD / year
Job type: Full-time
Apply by: Dec 13, 2026
Posting language: English
Posted: Nov 13, 2026

Original job description

ARS Responds Canada is a leading expert in disaster mitigation and property restoration, with over 60 years of experience serving clients across the country. We are committed to delivering exceptional outcomes for insurers, agents, brokers, and most importantly, the policyholder.

Our team restores properties affected by water, fire, storm, and other disaster-related events, ensuring owners receive fast, reliable, and professional service.

As we continue to grow and evolve, we are looking for talented individuals who want to be part of a dynamic and expanding organization. We offer a competitive compensation package that includes an extended health plan covering medical, dental, and vision, an RRSP program, access to an Employee Assistance Program, professional development opportunities, and clear pathways for internal growth and advancement.

If you are ready to take on a dynamic role as Branch Manager in a company that values expertise, leadership, and client satisfaction, we want to hear from you!

Position Overview:

The Branch Manager is accountable for all operations within the assigned branch. Your expertise in evaluating, scoping, estimate writing and project management of claims will assist in the development of our current and future teams. As the ideal candidate you will bring leadership, experience, and insight to our growing team and seamlessly assimilate yourself in a culture of Trust, Integrity, Teamwork, and exceeding expectations.

Key Responsibilities:

Operations Management:

Oversee all aspects of the branch’s operations, including claim intake, emergency services, project management, staff scheduling, and customer satisfaction.
Monitor service activity to ensure that file communications, client authorizations, documentation, and digital filing align with corporate expectations
Assignment protocols for claims and service requests
Services rendered follow company policies, industry standards, and safety regulations.
Champion prompt resolution of claim escalations and team discrepancies.
Enforce corporate expectations with all subtrade and vendor engagements up to and including: authorizations, safety, liabilities, quality of work, timeliness of work, warranties, and payables
Maintain visibility of role specific targets related to invoicing, file performance, and corporate KPI’s

Team Leadership:

Lead, mentor, and motivate a team of project managers, project coordinators, restoration technicians and administrative staff.
Conduct regular performance reviews, provide ongoing training, and cultivate a positive and supportive work environment.
Promote teamwork, collaboration, and professional development among staff.
Active participation with co-workers and departments such as: Health and Safety, IT, Digital Media & Communications, Human Resources, and Business Development
Create opportunities for open discussion and feedback

Customer Service:

Establish and maintain strong relationships with clients, stakeholders and insurance professionals.
Address client concerns and inquiries promptly and professionally.
Ensure that all projects meet and exceed client expectations.
Drive timely and informative communication within project teams, both internally and externally.

Financial Management:

Lead the branch and related services to be profitable and sustainable.
Obtain invoicing targets at mid month and support the delivery of said targets by month end
Manage Accounts Receivable and support the corporate escalation process for collections.
Complete monthly meetings with Project Managers to review status of all jobs
Prepare monthly performance reports for Senior Management including action plans on findings

Quality Control:

Ensure that all restoration work is completed to the highest quality standards.
Conduct site inspections and audits to verify compliance with company procedures and industry best practices.
Support participation and collection of client feedback
Include shadowing audits for both emergency response and restoration activities
Implement continuous improvement initiatives to enhance service delivery.

Required Knowledge and Experience:

7+ years of experience in the restoration industry, with a focus on water and fire damage restoration.
Proven leadership and team management skills.
Strong knowledge of restoration processes, techniques, and equipment.
Excellent communication and interpersonal skills.
Ability to manage multiple projects simultaneously and meet deadlines.
Financial acumen with experience in budgeting and financial management.
Proficiency in using restoration management software and other relevant technology.
Valid driver’s license and clean driving record.
IICRC certifications in Water Damage Restoration (WRT), Fire and Smoke Restoration (FSRT), and Mold Remediation Specialist (MRS)
Valid G Driver’s License

AODA Statement

ARS Responds Canada encourages applications from all qualified individuals. Applicants with disabilities may notify us of any accommodations needed to support your participation in the recruitment process.

We wish to thank all applicants for their interest and effort in applying. Please be aware that only candidates selected for interviews will be contacted for this position.

Apply on LinkedIn About employer

More about this job

Responsibilities

Oversee all branch operations, restoration claims and projects, staff leadership, customer relationships, vendor engagements, financial performance, and quality control. Monitor service standards and performance targets, resolve escalations, and drive continuous improvement and timely communication.

Requirements

Requires at least 7 years of restoration industry experience, including water and fire damage restoration, along with proven leadership, restoration expertise, financial acumen, and the ability to manage multiple projects. Candidates must have a valid driver’s license and clean driving record, IICRC WRT, FSRT, and MRS certifications, and proficiency with restoration management software.

Skills

Branch Operations Management
Water Damage Restoration
Fire Damage Restoration
Claims Management
Team Leadership
Staff Development
Customer Service
Financial Management
Budgeting
Accounts Receivable
Quality Control
Site Inspections
Vendor Management
Communication

Benefits

Extended Health Plan
Medical Coverage
Dental Coverage
Vision Coverage
RRSP Program
Employee Assistance Program
Professional Development Opportunities
Internal Growth And Advancement

Visa sponsorship

Not detected in the job text

Keywords

Disaster Mitigation
Property Restoration
Water Damage Restoration
Fire Damage Restoration
Storm Damage
Claims Management
Emergency Services
Project Management
Estimate Writing
Claim Intake
Restoration Technicians
Staff Scheduling
Customer Satisfaction
Vendor Management
Subtrade Management
Invoicing
Key Performance Indicators
Accounts Receivable
Budgeting
Financial Management
Quality Control
Site Inspections
Safety Regulations
Continuous Improvement
IICRC Fire And Smoke Restoration (FSRT)
IICRC Mold Remediation Specialist (MRS)
Valid G Driver’s License

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Work requirements

Jobs in Canada