Jobs in Canada

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F
Key Account Manager
Flexiti
Toronto, ON · East York, ON
- Full-time
We’re looking for our next Key Account Manager
Added 14 mins ago
GE
Blaze Bar & Grill Server Assistant
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Under the direction of the Food and Beverage Manager, Shift Supervisor, the Server position is applicable to the Bingo Hall, Buffet, Blaze Restaurant, Stage Bar, Gaming Floor and the Hot…
Added 14 mins ago
AI
SharePoint Developer / Transformation Lead
Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!
Florenceville-Bristol, NB
- Full-time
Coordinate transformation activities across suppliers, customers, other service providers, and relevant third parties.
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A
Property Manager
Armco
Montreal, QC
- Full-time
Ensure a high level of resident satisfaction and deliver exceptional customer service.
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A
Superintendent / Concierge - resident or non-resident
Armco
Mascouche, QC
- Full-time
Strong communication and customer-service skills, with the ability to address tenant concerns professionally.
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Production Quality Coordinator
Safran
Mirabel, QC
- Full-time
Participate in contingency monitoring and identify the root cause of quality issues (customer complaints, rejected parts, etc.) and implement the action plan
Added 14 mins ago
GE
Little Chief Restaurant Evening Server
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
MUST HAVE Alberta Server Pro Serve · Availability to work Thursday through Sunday night shifts is required
Added 14 mins ago
GE
Buffet Server Assistant
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Under the direction of the Food and Beverage Manager, Shift Supervisor, the Server position is applicable to the Bingo Hall, Buffet, Blaze Restaurant, Stage Bar, Gaming Floor and the Hot…
Added 14 mins ago
GE
Banquet Server
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
The Banquet Server is responsible for providing efficient and courteous service to our guests. The server will provide our guests with hospitality providing prompt, efficient service of…
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GE
Stage Bar Host
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
…in a timely manner. Emphasis must be placed on exceptional customer service as the Host-Hostess in many instances will be the first contact that our customers will have with an employee.…
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GE
Buffet Host
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Under the direction of the Front of the House Manager, Shift Supervisor or Dual Shift Supervisor, the Hostess/Cashier is responsible for greeting and seating guests within the buffet in a…
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GE
Bar Assistant - Stage Bar
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Valid Alberta ProServe certification required · Food Safety and WHMIS certification required or must be obtained within established organizational timelines
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GE
Reservation Agent - Internal Candidates Only
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Must have working knowledge of voucher procedures, gift certificates · Must have employment eligibility in Canada
Added 14 mins ago
A
Contract Sales Associate, adidas Retail Store, Oshawa (#2065) 1
adidas
Oshawa, ON
- Temporary
Must possess and consistently exhibit the competencies relative to the position · Must have or be pursuing a high school diploma or general education degree (GED)
Added 14 mins ago
SA
Clinic Assistant-Renal- Temporary Part Time
Sault Area Hospital
Sault Ste. Marie, ON
- Part-time
…charts, data entry, billing functions, reporting, reception and customer service, document distribution and ordering and monitoring of supplies; some special assignments may…
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A
Senior DevSecOps Engineer
Ashby
Canada
- Full-time
Give engineers self-service exceptions within documented rules, with an owner, justification, expiry, and audit trail. Escalate decisions outside those rules to Security leadership with the…
Added 14 mins ago
A
Senior Security Platform Engineer - Secure Delivery
Ashby
Canada
- Full-time
…requirements into reliable integrations, useful feedback, and self-service workflows that work across our production…
Added 14 mins ago
LV
JUNIOR ASSISTANT MANAGER-EN
La Vie En Rose
NL · Creston, NL
- Full-time
Keep the store running smoothly and ensure your team provides outstanding customer service;
Added 14 mins ago
GO
Recovery Advisor
Government of Manitoba
Winnipeg, MB
- Full-time
…a key function of this role, a diplomatic, professional and customer service oriented communication style are…
Added 14 mins ago
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Personal Banking Associate Trainee - Saint-Hubert, Gaétan-Boucher (Full time)
TD
Longueuil, QC · Saint-Hubert, QC
- Full-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 14 mins ago
AF
Branch Manager, Westlock
ATB Financial
Westlock, AB
- Full-time
As ATB’s next Branch Manager, you are a leader and innovator in the community. You're a creative problem solver with an entrepreneurial spirit and a passion for making a difference through…
Added 14 mins ago
AR
Branch Manager
ARS Responds Canada
Ottawa, ON
- $110,000 to $130,000 CAD / year
- Full-time
Our team restores properties affected by water, fire, storm, and other disaster-related events, ensuring owners receive fast, reliable, and professional service.
Added 14 mins ago
VS
Administrative Assistant (2026-11094)
Verve Senior Living
Mississauga, ON
- Part-time
…experience, Receptionists are responsible for providing exceptional customer service while upholding a high standard of excellence which represents a key value of our residences. Under the…
Added 14 mins ago
BI
Data Governance Specialist (Data Analytics) - BMO Insurance
BMO Insurance
Toronto, ON
- Full-time
…customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your…
Added 14 mins ago
HS
Service Manager
Headfield Solutions Pvt Ltd.
Kamloops, BC
- Full-time
Responsible for overseeing daily service department operations, aftermarket equipment support, customer satisfaction, team performance, and overall departmental profitability.

ARS Responds Canada

Branch Manager

Ottawa, ON, Canada

$110,000 to $130,000 CAD / year · Full-time

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Job details

Pay: $110,000 to $130,000 CAD / year
Job type: Full-time
Apply by: Dec 13, 2026
Posting language: English
Posted: Nov 13, 2026

Original job description

ARS Responds Canada is a leading expert in disaster mitigation and property restoration, with over 60 years of experience serving clients across the country. We are committed to delivering exceptional outcomes for insurers, agents, brokers, and most importantly, the policyholder.

Our team restores properties affected by water, fire, storm, and other disaster-related events, ensuring owners receive fast, reliable, and professional service.

As we continue to grow and evolve, we are looking for talented individuals who want to be part of a dynamic and expanding organization. We offer a competitive compensation package that includes an extended health plan covering medical, dental, and vision, an RRSP program, access to an Employee Assistance Program, professional development opportunities, and clear pathways for internal growth and advancement.

If you are ready to take on a dynamic role as Branch Manager in a company that values expertise, leadership, and client satisfaction, we want to hear from you!

Position Overview:

The Branch Manager is accountable for all operations within the assigned branch. Your expertise in evaluating, scoping, estimate writing and project management of claims will assist in the development of our current and future teams. As the ideal candidate you will bring leadership, experience, and insight to our growing team and seamlessly assimilate yourself in a culture of Trust, Integrity, Teamwork, and exceeding expectations.

Key Responsibilities:

Operations Management:

Oversee all aspects of the branch’s operations, including claim intake, emergency services, project management, staff scheduling, and customer satisfaction.
Monitor service activity to ensure that file communications, client authorizations, documentation, and digital filing align with corporate expectations
Assignment protocols for claims and service requests
Services rendered follow company policies, industry standards, and safety regulations.
Champion prompt resolution of claim escalations and team discrepancies.
Enforce corporate expectations with all subtrade and vendor engagements up to and including: authorizations, safety, liabilities, quality of work, timeliness of work, warranties, and payables
Maintain visibility of role specific targets related to invoicing, file performance, and corporate KPI’s

Team Leadership:

Lead, mentor, and motivate a team of project managers, project coordinators, restoration technicians and administrative staff.
Conduct regular performance reviews, provide ongoing training, and cultivate a positive and supportive work environment.
Promote teamwork, collaboration, and professional development among staff.
Active participation with co-workers and departments such as: Health and Safety, IT, Digital Media & Communications, Human Resources, and Business Development
Create opportunities for open discussion and feedback

Customer Service:

Establish and maintain strong relationships with clients, stakeholders and insurance professionals.
Address client concerns and inquiries promptly and professionally.
Ensure that all projects meet and exceed client expectations.
Drive timely and informative communication within project teams, both internally and externally.

Financial Management:

Lead the branch and related services to be profitable and sustainable.
Obtain invoicing targets at mid month and support the delivery of said targets by month end
Manage Accounts Receivable and support the corporate escalation process for collections.
Complete monthly meetings with Project Managers to review status of all jobs
Prepare monthly performance reports for Senior Management including action plans on findings

Quality Control:

Ensure that all restoration work is completed to the highest quality standards.
Conduct site inspections and audits to verify compliance with company procedures and industry best practices.
Support participation and collection of client feedback
Include shadowing audits for both emergency response and restoration activities
Implement continuous improvement initiatives to enhance service delivery.

Required Knowledge and Experience:

7+ years of experience in the restoration industry, with a focus on water and fire damage restoration.
Proven leadership and team management skills.
Strong knowledge of restoration processes, techniques, and equipment.
Excellent communication and interpersonal skills.
Ability to manage multiple projects simultaneously and meet deadlines.
Financial acumen with experience in budgeting and financial management.
Proficiency in using restoration management software and other relevant technology.
Valid driver’s license and clean driving record.
IICRC certifications in Water Damage Restoration (WRT), Fire and Smoke Restoration (FSRT), and Mold Remediation Specialist (MRS)
Valid G Driver’s License

AODA Statement

ARS Responds Canada encourages applications from all qualified individuals. Applicants with disabilities may notify us of any accommodations needed to support your participation in the recruitment process.

We wish to thank all applicants for their interest and effort in applying. Please be aware that only candidates selected for interviews will be contacted for this position.

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More about this job

Responsibilities

Oversee all branch operations, restoration claims and projects, staff leadership, customer relationships, vendor engagements, financial performance, and quality control. Monitor service standards and performance targets, resolve escalations, and drive continuous improvement and timely communication.

Requirements

Requires at least 7 years of restoration industry experience, including water and fire damage restoration, along with proven leadership, restoration expertise, financial acumen, and the ability to manage multiple projects. Candidates must have a valid driver’s license and clean driving record, IICRC WRT, FSRT, and MRS certifications, and proficiency with restoration management software.

Skills

Branch Operations Management
Water Damage Restoration
Fire Damage Restoration
Claims Management
Team Leadership
Staff Development
Customer Service
Financial Management
Budgeting
Accounts Receivable
Quality Control
Site Inspections
Vendor Management
Communication

Benefits

Extended Health Plan
Medical Coverage
Dental Coverage
Vision Coverage
RRSP Program
Employee Assistance Program
Professional Development Opportunities
Internal Growth And Advancement

Visa sponsorship

Not detected in the job text

Keywords

Disaster Mitigation
Property Restoration
Water Damage Restoration
Fire Damage Restoration
Storm Damage
Claims Management
Emergency Services
Project Management
Estimate Writing
Claim Intake
Restoration Technicians
Staff Scheduling
Customer Satisfaction
Vendor Management
Subtrade Management
Invoicing
Key Performance Indicators
Accounts Receivable
Budgeting
Financial Management
Quality Control
Site Inspections
Safety Regulations
Continuous Improvement
IICRC Fire And Smoke Restoration (FSRT)
IICRC Mold Remediation Specialist (MRS)
Valid G Driver’s License

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Jobs in Canada