Jobs in Canada

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Seed Science Operations Agronomy Manager
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- Full-time
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AI
SharePoint Developer / Transformation Lead
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Florenceville-Bristol, NB
- Full-time
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- Full-time
Day shift, Monday to Friday, 38 hours per week
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Mirabel, QC
- Full-time
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Senior Program Lead, Provincial Systems, Cancer Care Alberta
Canadian College of Health Leaders - Northwestern Ontario Chapter
AB · Alberta, Canada
- Full-time
…continuum? Cancer Care Alberta (CCA) is seeking a Senior Program Lead (SPL), Provincial Systems, Programs and Performance (PSPP) to join our Executive Leadership Team. Reporting to the…
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BL
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Vancouver, BC
- Full-time
Lead the planning and execution of a diverse portfolio of client-facing events, including seminars, conferences, sponsorships, receptions and signature experiences.
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Lead Policy Specialist - Indigenous
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Canada
- Full-time
…Research & Policy within the Office of Indigenous Relations, the Lead, Policy Specialist plays a vital role in advancing Indigenous policy integration across the organization and aligning…
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Method Technician - Finishing
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- Full-time
…passion of our people around the world and their desire to lead change. At the same time, we are not afraid to expect a lot and strive for leadership in all of our key markets. We are a…
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CNC Machine Operator - Precision Equipment
CyberCoders
Chatham, NB
- $30 to $32 CAD / hour
- Contract
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HT
Technical Trainer
Husky Technologies
Bolton, ON
- Full-time
Post-Secondary education or skilled trade certification required · Must have the right to work in the United States (citizenship or green card)
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MB
Manufacturing Engineering Manager, Biopolymers
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Sarnia, ON
- Full-time
…through scale-up to commercial production. In this role, you will lead the team responsible for client projects while remaining technically hands-on, bringing deep, practical knowledge of…
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CM
Psychosocial Oncology Clinician II
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Winnipeg, MB
- Volunteer
Reporting to the Program Manager – Hope & Healing Program and with guidance from the Clinical Lead, Psychosocial Oncology Program, the Psychosocial Oncology Clinician II provides…
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Allstate Sales Agent
Allstate Canada
Toronto, ON
- Full-time
Nurtures relationships that lead to long‑term business and repeat referrals.
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Branch Manager, Westlock
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Westlock, AB
- Full-time
…truly thrive. Our Leader DNA model sets the standard for how we lead people, drive business performance, and shape a dynamic future. This is the place for purpose-driven individuals ready…
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AR
Branch Manager
ARS Responds Canada
Ottawa, ON
- $110,000 to $130,000 CAD / year
- Full-time
Lead, mentor, and motivate a team of project managers, project coordinators, restoration technicians and administrative staff.
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Spécialiste du Merchandising Visuel Contrat | Visual Merchandising Specialist Contract
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Montreal, QC
- Full-time
Lead the artwork briefing process, collaborating with Marketing to translate campaign stories into technical visual briefs.
Added 12 mins ago
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Senior Technical Editor
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Dartmouth, NS
- Full-time
…Limited, you are part of a dynamic team of professionals who lead with integrity and are passionate about delivering results. With a culture that nurtures talent and creates an inclusive…
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HT
Master Data Mgmt Analyst
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Bolton, ON
- Full-time
…passion of our people around the world and their desire to lead change. At the same time, we are not afraid to expect a lot and strive for leadership in all of our key markets. We are a…
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Director, Finance (CSM)
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Bolton, ON
- Full-time
At Husky TechnologiesTM, our success is based on your success. Our ability to keep our customers in the lead is based on building the strongest team possible.
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Product Desinger - Electrical
Dometic
Richmond, BC
- $104,000 to $120,000 CAD / year
- Full-time
…boat building industry, and we recently expanded our scope to lead the boating industry into an electrified future. Dometic has won numerous NMMA Innovation Awards over the years and we are…
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Director, Global Marketing & Sales Enablement
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Bolton, ON
- Full-time
…passion of our people around the world and their desire to lead change. At the same time, we are not afraid to expect a lot and strive for leadership in all of our key markets. We are a…
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Head of Digital Performance
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Quebec, QC
- Full-time
…services, and business lines, the successful candidate will lead the organization's overall digital performance. They will develop, deploy, measure, and optimize digital media campaigns to…
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Director, Operations
Clarity (formerly Hiive)
Vancouver, BC
- Full-time
As Director, Operations, you will lead the department that supports Clarity’s commercial and go-to-market teams as well as the systems and data they rely on. You’ll build and improve the…
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HT
Senior Financial Analyst - Corporate Accounting
Husky Technologies
Bolton, ON
- Full-time
…passion of our people around the world and their desire to lead change. At the same time, we are not afraid to expect a lot and strive for leadership in all of our key markets. We are a…

ARS Responds Canada

Branch Manager

Ottawa, ON, Canada

$110,000 to $130,000 CAD / year · Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Pay: $110,000 to $130,000 CAD / year
Job type: Full-time
Apply by: Dec 13, 2026
Posting language: English
Posted: Nov 13, 2026

Original job description

ARS Responds Canada is a leading expert in disaster mitigation and property restoration, with over 60 years of experience serving clients across the country. We are committed to delivering exceptional outcomes for insurers, agents, brokers, and most importantly, the policyholder.

Our team restores properties affected by water, fire, storm, and other disaster-related events, ensuring owners receive fast, reliable, and professional service.

As we continue to grow and evolve, we are looking for talented individuals who want to be part of a dynamic and expanding organization. We offer a competitive compensation package that includes an extended health plan covering medical, dental, and vision, an RRSP program, access to an Employee Assistance Program, professional development opportunities, and clear pathways for internal growth and advancement.

If you are ready to take on a dynamic role as Branch Manager in a company that values expertise, leadership, and client satisfaction, we want to hear from you!

Position Overview:

The Branch Manager is accountable for all operations within the assigned branch. Your expertise in evaluating, scoping, estimate writing and project management of claims will assist in the development of our current and future teams. As the ideal candidate you will bring leadership, experience, and insight to our growing team and seamlessly assimilate yourself in a culture of Trust, Integrity, Teamwork, and exceeding expectations.

Key Responsibilities:

Operations Management:

Oversee all aspects of the branch’s operations, including claim intake, emergency services, project management, staff scheduling, and customer satisfaction.
Monitor service activity to ensure that file communications, client authorizations, documentation, and digital filing align with corporate expectations
Assignment protocols for claims and service requests
Services rendered follow company policies, industry standards, and safety regulations.
Champion prompt resolution of claim escalations and team discrepancies.
Enforce corporate expectations with all subtrade and vendor engagements up to and including: authorizations, safety, liabilities, quality of work, timeliness of work, warranties, and payables
Maintain visibility of role specific targets related to invoicing, file performance, and corporate KPI’s

Team Leadership:

Lead, mentor, and motivate a team of project managers, project coordinators, restoration technicians and administrative staff.
Conduct regular performance reviews, provide ongoing training, and cultivate a positive and supportive work environment.
Promote teamwork, collaboration, and professional development among staff.
Active participation with co-workers and departments such as: Health and Safety, IT, Digital Media & Communications, Human Resources, and Business Development
Create opportunities for open discussion and feedback

Customer Service:

Establish and maintain strong relationships with clients, stakeholders and insurance professionals.
Address client concerns and inquiries promptly and professionally.
Ensure that all projects meet and exceed client expectations.
Drive timely and informative communication within project teams, both internally and externally.

Financial Management:

Lead the branch and related services to be profitable and sustainable.
Obtain invoicing targets at mid month and support the delivery of said targets by month end
Manage Accounts Receivable and support the corporate escalation process for collections.
Complete monthly meetings with Project Managers to review status of all jobs
Prepare monthly performance reports for Senior Management including action plans on findings

Quality Control:

Ensure that all restoration work is completed to the highest quality standards.
Conduct site inspections and audits to verify compliance with company procedures and industry best practices.
Support participation and collection of client feedback
Include shadowing audits for both emergency response and restoration activities
Implement continuous improvement initiatives to enhance service delivery.

Required Knowledge and Experience:

7+ years of experience in the restoration industry, with a focus on water and fire damage restoration.
Proven leadership and team management skills.
Strong knowledge of restoration processes, techniques, and equipment.
Excellent communication and interpersonal skills.
Ability to manage multiple projects simultaneously and meet deadlines.
Financial acumen with experience in budgeting and financial management.
Proficiency in using restoration management software and other relevant technology.
Valid driver’s license and clean driving record.
IICRC certifications in Water Damage Restoration (WRT), Fire and Smoke Restoration (FSRT), and Mold Remediation Specialist (MRS)
Valid G Driver’s License

AODA Statement

ARS Responds Canada encourages applications from all qualified individuals. Applicants with disabilities may notify us of any accommodations needed to support your participation in the recruitment process.

We wish to thank all applicants for their interest and effort in applying. Please be aware that only candidates selected for interviews will be contacted for this position.

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More about this job

Responsibilities

Oversee all branch operations, restoration claims and projects, staff leadership, customer relationships, vendor engagements, financial performance, and quality control. Monitor service standards and performance targets, resolve escalations, and drive continuous improvement and timely communication.

Requirements

Requires at least 7 years of restoration industry experience, including water and fire damage restoration, along with proven leadership, restoration expertise, financial acumen, and the ability to manage multiple projects. Candidates must have a valid driver’s license and clean driving record, IICRC WRT, FSRT, and MRS certifications, and proficiency with restoration management software.

Skills

Branch Operations Management
Water Damage Restoration
Fire Damage Restoration
Claims Management
Team Leadership
Staff Development
Customer Service
Financial Management
Budgeting
Accounts Receivable
Quality Control
Site Inspections
Vendor Management
Communication

Benefits

Extended Health Plan
Medical Coverage
Dental Coverage
Vision Coverage
RRSP Program
Employee Assistance Program
Professional Development Opportunities
Internal Growth And Advancement

Visa sponsorship

Not detected in the job text

Keywords

Disaster Mitigation
Property Restoration
Water Damage Restoration
Fire Damage Restoration
Storm Damage
Claims Management
Emergency Services
Project Management
Estimate Writing
Claim Intake
Restoration Technicians
Staff Scheduling
Customer Satisfaction
Vendor Management
Subtrade Management
Invoicing
Key Performance Indicators
Accounts Receivable
Budgeting
Financial Management
Quality Control
Site Inspections
Safety Regulations
Continuous Improvement
IICRC Fire And Smoke Restoration (FSRT)
IICRC Mold Remediation Specialist (MRS)
Valid G Driver’s License

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Jobs in Canada