Jobs in Canada

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Added 6 mins ago
N
Department Manager, Convenience
Northern/NorthMart
Toronto, ON · Greater Toronto and Hamilton Area, ON
- Full-time
Must have the ability and desire to develop an in-depth understanding of Northern/NorthMart customers
Added 6 mins ago
VB
Community Relations Coordinator
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Toronto, ON
- Full-time
Help monitor participation and outcomes associated with employment, education, and community initiatives, including IBA beneficiary initiatives where applicable.
Added 6 mins ago
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- Full-time
Monitor the retail program within the spa; provide training and ongoing feedback to practitioners, as well as performance management discussions with practitioners related to their retail…
Added 6 mins ago
R&
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Relais & Châteaux
Tofino, BC
- Full-time
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Added 6 mins ago
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Guest Service Representative/Reservations Agent - The Wickaninnish Inn
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- Full-time
Monitor and respond to all email inquiries relating to accommodations, dining, spa, activities, and other guest experiences.
Added 6 mins ago
CO
2026-80 Community Program Attendant
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Dawson Creek, BC
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Added 6 mins ago
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Housekeeping Leader - The Wickaninnish Inn
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Tofino, BC
- Full-time
Create, implement, monitor and continually improve systems and processes within the Housekeeping Department that drive efficiency, team culture, and ameliorate the guest experience.
Added 6 mins ago
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M365 Admin and Operations Support – SharePoint Online, Power Platform & Copilot Studio
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Vancouver, BC
- Full-time
Monitor and support Power Platform assets including Power Apps, Power Automate flows, connectors, approvals, form-based workflows, environment usage and operational issues.
Added 6 mins ago
GC
GCAN Field Operations Analyst Intern
Grainger Canada
Vaughan, ON
- Full-time
Monitor and evaluate the effectiveness and efficiency of the staffing model and make adjustments as necessary.
Added 6 mins ago
GC
GCAN Customer Experience Intern
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- Full-time
Monitor and evaluate the effectiveness and efficiency of the Order-to-Cash (OTC) business model.
Added 6 mins ago
AC
Part-time Student Advisor, AC Online
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Ottawa, ON
- Part-time
Employing a variety of college technology systems and early alerts to monitor, track and create reports the incumbent determines specific retention supports and contributes to the strategic…
Added 6 mins ago
SV
Customer Support Specialist
SoGal Ventures
Ottawa, ON
- Full-time
Monitor and report on key support metrics, identifying opportunities to improve response times, resolution rates, and customer satisfaction.
Added 6 mins ago
EE
Digital Marketing & Communications Coordinator
EECOL Electric
Calgary, AB
- Full-time
Hybrid – 2-3 days in office (Sundance SE business park)
Added 6 mins ago
GW
Litigation Support Specialist
Gowling WLG
Calgary, AB
- $90,000 to $105,000 CAD / year
- Full-time
This position can be based in any of our Canadian offices and requires hybrid attendance in the office
Added 6 mins ago
B
Bilingual Regional Director, Cleaning Services (ENG/FR)
BGIS
Montreal, QC
- Full-time
Monitor the day-to-day delivery of the programs and services of the organization to maintain or improve quality and ensure that the programs and services offered by the organization…
Added 6 mins ago
BM
Senior Manager, Guest Services, Rental and Retail - Year-Round - Full-Time
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The Blue Mountains, ON
- Full-time
Ability to monitor and influence the bigger picture and the bottom line through strategizing to improve existing systems and sales procedures.
Added 6 mins ago
B
Vice President, Client Services
BGIS
Montreal, QC
- Full-time
Partners with clients and internal stakeholders to develop, establish, measure and monitor business metrics.
Added 6 mins ago
LB
Trader, Fixed Income
Laurentian Bank
Montreal, QC
- Full-time
…investment opportunities, execute transactions with precision, and monitor risks to protect capital and generate profits. They ensure compliance with industry and organizational standards…
Added 6 mins ago
S
Electrical Engineer – ALTO project / cadence
SYSTRA
Montreal, QC
- Full-time
Added 6 mins ago
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Senior Tax Analyst
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BC · West Vancouver, BC
- Full-time
Assist with withholding tax requirements, non-resident filings, foreign tax credits, and cross-border transactions · Exposure to US corporate tax compliance, international tax matters, foreign affiliate reporting, and cross-border taxation is an asset
Added 6 mins ago
AC
Commercial Lines Underwriter P&C – Middle Market
Aviva Canada
Markham, ON
- Full-time
Monitor portfolio performance and implement corrective actions where required to achieve underwriting profitability targets.
Added 6 mins ago
KS
Office Coordinator
Kelly Services (Canada), Ltd.
Toronto, ON · Etobicoke, ON
- $55,000 to $65,000 CAD / year
- Full-time
Monitor outstanding receivables and follow up on overdue payments.
Added 6 mins ago
LB
Trader, "repo"
Laurentian Bank
Montreal, QC
- Full-time
Continuously monitor liquidity, funding, leverage, and risk limits while ensuring compliance with internal policies and regulatory requirements.
Added 6 mins ago
C
Salesforce Developer
Clarity
Vancouver, BC
- $125,000 to $140,000 CAD / year
- Full-time
Maintain and monitor integrations with Hightouch, Front and other GTM systems.
Added 6 mins ago
BL
Machine Operator
Big League Food Company
Mississauga, ON
- $18 to $20 CAD / hour
- Full-time
Operate and monitor press machines safely and efficiently to meet daily production targets.

ARS Responds Canada

Branch Manager

Ottawa, ON, Canada

$110,000 to $130,000 CAD / year · Full-time

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Applications open in a new tab.

Job details

Pay: $110,000 to $130,000 CAD / year
Job type: Full-time
Apply by: Dec 13, 2026
Posting language: English
Posted: Nov 13, 2026

Original job description

ARS Responds Canada is a leading expert in disaster mitigation and property restoration, with over 60 years of experience serving clients across the country. We are committed to delivering exceptional outcomes for insurers, agents, brokers, and most importantly, the policyholder.

Our team restores properties affected by water, fire, storm, and other disaster-related events, ensuring owners receive fast, reliable, and professional service.

As we continue to grow and evolve, we are looking for talented individuals who want to be part of a dynamic and expanding organization. We offer a competitive compensation package that includes an extended health plan covering medical, dental, and vision, an RRSP program, access to an Employee Assistance Program, professional development opportunities, and clear pathways for internal growth and advancement.

If you are ready to take on a dynamic role as Branch Manager in a company that values expertise, leadership, and client satisfaction, we want to hear from you!

Position Overview:

The Branch Manager is accountable for all operations within the assigned branch. Your expertise in evaluating, scoping, estimate writing and project management of claims will assist in the development of our current and future teams. As the ideal candidate you will bring leadership, experience, and insight to our growing team and seamlessly assimilate yourself in a culture of Trust, Integrity, Teamwork, and exceeding expectations.

Key Responsibilities:

Operations Management:

Oversee all aspects of the branch’s operations, including claim intake, emergency services, project management, staff scheduling, and customer satisfaction.
Monitor service activity to ensure that file communications, client authorizations, documentation, and digital filing align with corporate expectations
Assignment protocols for claims and service requests
Services rendered follow company policies, industry standards, and safety regulations.
Champion prompt resolution of claim escalations and team discrepancies.
Enforce corporate expectations with all subtrade and vendor engagements up to and including: authorizations, safety, liabilities, quality of work, timeliness of work, warranties, and payables
Maintain visibility of role specific targets related to invoicing, file performance, and corporate KPI’s

Team Leadership:

Lead, mentor, and motivate a team of project managers, project coordinators, restoration technicians and administrative staff.
Conduct regular performance reviews, provide ongoing training, and cultivate a positive and supportive work environment.
Promote teamwork, collaboration, and professional development among staff.
Active participation with co-workers and departments such as: Health and Safety, IT, Digital Media & Communications, Human Resources, and Business Development
Create opportunities for open discussion and feedback

Customer Service:

Establish and maintain strong relationships with clients, stakeholders and insurance professionals.
Address client concerns and inquiries promptly and professionally.
Ensure that all projects meet and exceed client expectations.
Drive timely and informative communication within project teams, both internally and externally.

Financial Management:

Lead the branch and related services to be profitable and sustainable.
Obtain invoicing targets at mid month and support the delivery of said targets by month end
Manage Accounts Receivable and support the corporate escalation process for collections.
Complete monthly meetings with Project Managers to review status of all jobs
Prepare monthly performance reports for Senior Management including action plans on findings

Quality Control:

Ensure that all restoration work is completed to the highest quality standards.
Conduct site inspections and audits to verify compliance with company procedures and industry best practices.
Support participation and collection of client feedback
Include shadowing audits for both emergency response and restoration activities
Implement continuous improvement initiatives to enhance service delivery.

Required Knowledge and Experience:

7+ years of experience in the restoration industry, with a focus on water and fire damage restoration.
Proven leadership and team management skills.
Strong knowledge of restoration processes, techniques, and equipment.
Excellent communication and interpersonal skills.
Ability to manage multiple projects simultaneously and meet deadlines.
Financial acumen with experience in budgeting and financial management.
Proficiency in using restoration management software and other relevant technology.
Valid driver’s license and clean driving record.
IICRC certifications in Water Damage Restoration (WRT), Fire and Smoke Restoration (FSRT), and Mold Remediation Specialist (MRS)
Valid G Driver’s License

AODA Statement

ARS Responds Canada encourages applications from all qualified individuals. Applicants with disabilities may notify us of any accommodations needed to support your participation in the recruitment process.

We wish to thank all applicants for their interest and effort in applying. Please be aware that only candidates selected for interviews will be contacted for this position.

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More about this job

Responsibilities

Oversee all branch operations, restoration claims and projects, staff leadership, customer relationships, vendor engagements, financial performance, and quality control. Monitor service standards and performance targets, resolve escalations, and drive continuous improvement and timely communication.

Requirements

Requires at least 7 years of restoration industry experience, including water and fire damage restoration, along with proven leadership, restoration expertise, financial acumen, and the ability to manage multiple projects. Candidates must have a valid driver’s license and clean driving record, IICRC WRT, FSRT, and MRS certifications, and proficiency with restoration management software.

Skills

Branch Operations Management
Water Damage Restoration
Fire Damage Restoration
Claims Management
Team Leadership
Staff Development
Customer Service
Financial Management
Budgeting
Accounts Receivable
Quality Control
Site Inspections
Vendor Management
Communication

Benefits

Extended Health Plan
Medical Coverage
Dental Coverage
Vision Coverage
RRSP Program
Employee Assistance Program
Professional Development Opportunities
Internal Growth And Advancement

Visa sponsorship

Not detected in the job text

Keywords

Disaster Mitigation
Property Restoration
Water Damage Restoration
Fire Damage Restoration
Storm Damage
Claims Management
Emergency Services
Project Management
Estimate Writing
Claim Intake
Restoration Technicians
Staff Scheduling
Customer Satisfaction
Vendor Management
Subtrade Management
Invoicing
Key Performance Indicators
Accounts Receivable
Budgeting
Financial Management
Quality Control
Site Inspections
Safety Regulations
Continuous Improvement
IICRC Fire And Smoke Restoration (FSRT)
IICRC Mold Remediation Specialist (MRS)
Valid G Driver’s License

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Work requirements

Jobs in Canada