Jobs in Canada

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Added 7 mins ago
RR
Office Administrator
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Mississauga, ON
- $60,000 to $65,000 CAD / year
- Full-time
…deploy drones, robotic platforms, sensors, payloads, and remote operations technologies for mission-critical applications across defence, public safety, security, industrial,…
Added 7 mins ago
K
Contract Logistics Inventory Manager
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Mississauga, ON
- $90,000 to $115,000 CAD / year
- Full-time
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CÉ
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- Full-time
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Added 37 mins ago
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Added 37 mins ago
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- Full-time
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Added 37 mins ago
AR
Branch Manager
ARS Responds Canada
Ottawa, ON
- $110,000 to $130,000 CAD / year
- Full-time
The Branch Manager is accountable for all operations within the assigned branch. Your expertise in evaluating, scoping, estimate writing and project management of claims will assist in the…
Added 37 mins ago
VS
Senior Labour Relations Advisor (2026-11093)
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Toronto, ON · North York, ON
- Full-time
Reporting to the National People Manager, the Senior Labour Relations Advisor provides focused labour and employee relations support across assigned residences and business areas. The role…
Added 37 mins ago
HT
Payroll Manager, Americas
Husky Technologies
Bolton, ON
- Full-time
Our Payroll Manager based in Bolton Ontario would be responsible for the Americas (US/Canada/Latam) payroll operations, ensuring accurate, timely, and compliant processing across the U.S.,…
Added 38 mins ago
PC
Maintenance Worker, Forest Park Hotel
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Added 38 mins ago
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Senior Cyber Security AI Advisor
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Calgary, AB
- Full-time
…Canada, the United States and the Asia Pacific region. Our operations include oil sands projects in northern Alberta, thermal and conventional crude oil and natural gas projects across…
Added 52 mins ago
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Project Support Services - Suppliers
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- Contract
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Operations Manager - East
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Ottawa, ON
- Full-time
We are seeking an experienced and results-oriented Operations Manager to lead our parking operations portfolio and deliver exceptional service for our clients, customers, and teams. This…
Added 1 hour ago
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Manager, Partner Success
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Toronto, ON
- Full-time
…Success team. Reporting to the Head of Partner Success, the Manager will play a key role in supporting new and existing Partners, ensuring they receive exceptional service, guidance and…
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Manager - Diagnostic Imaging
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Added 1 hour ago
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Manager, Partner Success
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Financial Analyst, FP&A
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Added 1 hour ago
Financial Analyst, FP&A
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- Full-time
…gold producer in the world. It produces precious metals from operations in Canada, Australia, Finland and Mexico and has a pipeline of high-quality exploration and development projects.…
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Added 1 hour ago
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JUNIOR ASSISTANT MANAGER-EN
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Montreal, QC
- Full-time
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Added 1 hour ago
Electrical Superintendent
VINCI Construction Grands Projets Canada
Pickering, ON
The project is distinguished by its proximity to an active nuclear site, requiring rigorous standards of safety, planning and coordination.

ARS Responds Canada

Branch Manager

Ottawa, ON, Canada

$110,000 to $130,000 CAD / year · Full-time

Apply on LinkedIn About employer

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Job details

Pay: $110,000 to $130,000 CAD / year
Job type: Full-time
Apply by: Dec 13, 2026
Posting language: English
Posted: Nov 13, 2026

Original job description

ARS Responds Canada is a leading expert in disaster mitigation and property restoration, with over 60 years of experience serving clients across the country. We are committed to delivering exceptional outcomes for insurers, agents, brokers, and most importantly, the policyholder.

Our team restores properties affected by water, fire, storm, and other disaster-related events, ensuring owners receive fast, reliable, and professional service.

As we continue to grow and evolve, we are looking for talented individuals who want to be part of a dynamic and expanding organization. We offer a competitive compensation package that includes an extended health plan covering medical, dental, and vision, an RRSP program, access to an Employee Assistance Program, professional development opportunities, and clear pathways for internal growth and advancement.

If you are ready to take on a dynamic role as Branch Manager in a company that values expertise, leadership, and client satisfaction, we want to hear from you!

Position Overview:

The Branch Manager is accountable for all operations within the assigned branch. Your expertise in evaluating, scoping, estimate writing and project management of claims will assist in the development of our current and future teams. As the ideal candidate you will bring leadership, experience, and insight to our growing team and seamlessly assimilate yourself in a culture of Trust, Integrity, Teamwork, and exceeding expectations.

Key Responsibilities:

Operations Management:

Oversee all aspects of the branch’s operations, including claim intake, emergency services, project management, staff scheduling, and customer satisfaction.
Monitor service activity to ensure that file communications, client authorizations, documentation, and digital filing align with corporate expectations
Assignment protocols for claims and service requests
Services rendered follow company policies, industry standards, and safety regulations.
Champion prompt resolution of claim escalations and team discrepancies.
Enforce corporate expectations with all subtrade and vendor engagements up to and including: authorizations, safety, liabilities, quality of work, timeliness of work, warranties, and payables
Maintain visibility of role specific targets related to invoicing, file performance, and corporate KPI’s

Team Leadership:

Lead, mentor, and motivate a team of project managers, project coordinators, restoration technicians and administrative staff.
Conduct regular performance reviews, provide ongoing training, and cultivate a positive and supportive work environment.
Promote teamwork, collaboration, and professional development among staff.
Active participation with co-workers and departments such as: Health and Safety, IT, Digital Media & Communications, Human Resources, and Business Development
Create opportunities for open discussion and feedback

Customer Service:

Establish and maintain strong relationships with clients, stakeholders and insurance professionals.
Address client concerns and inquiries promptly and professionally.
Ensure that all projects meet and exceed client expectations.
Drive timely and informative communication within project teams, both internally and externally.

Financial Management:

Lead the branch and related services to be profitable and sustainable.
Obtain invoicing targets at mid month and support the delivery of said targets by month end
Manage Accounts Receivable and support the corporate escalation process for collections.
Complete monthly meetings with Project Managers to review status of all jobs
Prepare monthly performance reports for Senior Management including action plans on findings

Quality Control:

Ensure that all restoration work is completed to the highest quality standards.
Conduct site inspections and audits to verify compliance with company procedures and industry best practices.
Support participation and collection of client feedback
Include shadowing audits for both emergency response and restoration activities
Implement continuous improvement initiatives to enhance service delivery.

Required Knowledge and Experience:

7+ years of experience in the restoration industry, with a focus on water and fire damage restoration.
Proven leadership and team management skills.
Strong knowledge of restoration processes, techniques, and equipment.
Excellent communication and interpersonal skills.
Ability to manage multiple projects simultaneously and meet deadlines.
Financial acumen with experience in budgeting and financial management.
Proficiency in using restoration management software and other relevant technology.
Valid driver’s license and clean driving record.
IICRC certifications in Water Damage Restoration (WRT), Fire and Smoke Restoration (FSRT), and Mold Remediation Specialist (MRS)
Valid G Driver’s License

AODA Statement

ARS Responds Canada encourages applications from all qualified individuals. Applicants with disabilities may notify us of any accommodations needed to support your participation in the recruitment process.

We wish to thank all applicants for their interest and effort in applying. Please be aware that only candidates selected for interviews will be contacted for this position.

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More about this job

Responsibilities

Oversee all branch operations, restoration claims and projects, staff leadership, customer relationships, vendor engagements, financial performance, and quality control. Monitor service standards and performance targets, resolve escalations, and drive continuous improvement and timely communication.

Requirements

Requires at least 7 years of restoration industry experience, including water and fire damage restoration, along with proven leadership, restoration expertise, financial acumen, and the ability to manage multiple projects. Candidates must have a valid driver’s license and clean driving record, IICRC WRT, FSRT, and MRS certifications, and proficiency with restoration management software.

Skills

Branch Operations Management
Water Damage Restoration
Fire Damage Restoration
Claims Management
Team Leadership
Staff Development
Customer Service
Financial Management
Budgeting
Accounts Receivable
Quality Control
Site Inspections
Vendor Management
Communication

Benefits

Extended Health Plan
Medical Coverage
Dental Coverage
Vision Coverage
RRSP Program
Employee Assistance Program
Professional Development Opportunities
Internal Growth And Advancement

Visa sponsorship

Not detected in the job text

Keywords

Disaster Mitigation
Property Restoration
Water Damage Restoration
Fire Damage Restoration
Storm Damage
Claims Management
Emergency Services
Project Management
Estimate Writing
Claim Intake
Restoration Technicians
Staff Scheduling
Customer Satisfaction
Vendor Management
Subtrade Management
Invoicing
Key Performance Indicators
Accounts Receivable
Budgeting
Financial Management
Quality Control
Site Inspections
Safety Regulations
Continuous Improvement
IICRC Fire And Smoke Restoration (FSRT)
IICRC Mold Remediation Specialist (MRS)
Valid G Driver’s License

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Jobs in Canada