Assistant Manager, HCM & Reporting
- Toronto, ON, Canada
The salary range for this position is $74,000 - $93,000 per annum · Full-time
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Job details
- Pay
- The salary range for this position is $74,000 - $93,000 per annum
- Job type
- Full-time
- Working hours
- 35 hours per week
- Posting language
- English
- Posted
Original job description
Assistant Manager, HCM & Reporting
Regular Full-Time
35 hours per week
ART + AUDIENCE + LEARNING
Located in Toronto, the Art Gallery of Ontario is one of the largest art museums in North America, attracting approximately one million visitors annually. The AGO Collection of more than 120,000 works of art ranges from cutting-edge contemporary art to significant works by Indigenous and Canadian artists and European masterpieces.
AGO Values:
- Respect: We foster belonging and appreciate each other.
- Openness: We interact with an open mind and thoughtful engagement.
- Collaboration: We believe in the power of together.
- Accountability: We own our actions and outcomes.
We are currently seeking a Regular Full-Time Assistant Manager, HCM & Reporting to join our Total Rewards team. Under the direction of the Manager, Total Rewards the incumbent will support the development and execution of the HR technology roadmap, oversee Human Capital Management (HCM) systems and reporting capabilities, and drive continuous improvement across HR processes. The role will focus on leveraging HR technology, data, and analytics to enhance operational efficiency, improve data quality, streamline processes, and support informed decision-making.
The position provides subject-matter expertise across Workday modules, including HCM, Recruiting, Payroll, Absence, Time Tracking, Scheduling and Performance Management, while supporting the introduction and adoption of additional modules and capabilities as the organization’s HR technology needs evolve.
Working collaboratively with HR, Payroll, Finance, Operations, IT, and other business stakeholders, the Assistant Manager will oversee end-to-end HCM processes, identify opportunities for system enhancements and automation, and develop reporting frameworks and dashboards that provide actionable insights and support organizational objectives.
The salary range for this position is $74,000 - $93,000 per annum
What is this position responsible for?
· HR Technology Strategy and Roadmap · The Workday functional subject matter expert is responsible for configuration, optimization, reporting, security, testing, feature adoption, and day-to-day management of the Workday platform. Evaluate existing HR systems and business processes to identify technology gaps and recommend solutions that improve efficiency, data accuracy, employee experience, and reporting capabilities. · Contribute to the development and execution of the HR technology roadmap, identifying opportunities for system enhancements, automation and adoption of new functionality to support evolving business needs. · Coordinate system upgrades and end-to-end functionality rollouts, including requirements gathering, testing, implementation, and change management. · Deliver training and guidance to end-users to promote effective utilization of HRIS functionality. |
· HCM System Management · Configure, maintain, and support Workday HCM and related systems across Core HR, Payroll, Recruitment, Performance Management, Time Tracking, Absence, Compensation, Benefits, and other applicable modules. · Administer system configurations, business processes, notifications, alerts, and integrations to support accurate and efficient HR and payroll operations. · Develop rules for pay calculations, bargaining provisions, eligibility and accruals (seniority, premiums, overtime distribution). · Configure eligibility rules, staffing models, organizations, job profiles, compensation plans, benefit plans, and absence plans. Ensure collective agreement entitlements (premiums, step progressions, shifts, dues) are accurately reflected in HRIS. · Assist in resolving system discrepancies related to configuration or data issues. · Testing & Implementation · Experience supporting Workday release management, testing cycles, and feature adoption activities. · Oversee and coordinate system testing activities, including user acceptance testing (UAT), regression testing, and validation of system changes, upgrades, and enhancements. · Drive new module upgrades and transformation projects, including but not limited to Advanced Compensation, Benefits, Talent and Performance Management · Develop, document, and implement standardized procedures, workflows, controls, and reporting requirements in collaboration with content owners. · Collaborate with HR, Payroll, IT, and business process owners to design, implement, and optimize end-to-end workflows and business processes. · Develop and maintain standardized procedures, process documentation, controls, and reporting requirements to support consistency, compliance, and operational effectiveness. · HR Reporting, Analytics and Dashboards · Develop metrics and maintain HRIS reports, dashboards, and data extracts to support operational monitoring, workforce analysis, and informed decision-making. · Deliver HR analytics and insights across areas such as absenteeism, benefits, pensions, pay equity, wage progression, and other workforce metrics. · Create reports on analytics for absenteeism, benefit, pension, pay equity and wage progression. · Expand reporting capabilities beyond payroll to address broader workforce planning, service delivery, compliance, and operational performance requirements. · Assist with internal and external audits as required. · Performs other duties of a similar nature or level as assigned. |
What are we looking for?
- Minimum 4 years of progressive Workday functional experience supporting multiple modules including Core HCM, Recruiting, Time Tracking, Absence, Compensation, Performance, Benefits, Scheduling and Payroll. Proven experience leading 2 or more full-cycle Workday implementations or major module rollouts. (Required)
- Workday HCM, Compensation, Time Tracking, Absence Management, and Canadian Payroll partner or professional certifications are highly desirable.
- Proven experience supporting complex Workday environments, including payroll calculations, costing allocations, labor distribution, payroll security, retroactive processing, compliance reporting, and cross-functional system integrations.
- Experience developing and maintaining advanced Workday reports, dashboards, matrix and composite reports, and Discovery Boards using calculated fields, related business objects, and reporting best practices.
- Demonstrated expertise in designing and optimizing complex business process frameworks, including conditional routing, parallel approvals, dynamic approval chains, worker lifecycle events, and business process governance.
- Familiarity with Enterprise Interface Builder (EIB), data conversion processes, and Org Studio.
- Ability to assess existing workflows, identify improvement opportunities, and design and implement optimized business processes.
- Experience contributing to HR technology roadmaps and aligning system enhancements and implementations with business priorities.
- Experience working in unionized environments is highly desirable.
- Advanced Microsoft Excel skills, including PivotTables, VLOOKUP/XLOOKUP, formulas, data analysis, and reporting.
What are some benefits of working at the AGO?
- Discounts to GoodLife Fitness.
- Discounts to major attractions as a part of the Provincial/City Reciprocal Programs.
- Free admission to the AGO for friends and family, discounts at the gift shop, bistro, and Learning Centre.
If this sounds like the opportunity you are looking for, apply now!
Our commitment to Diversity, Equity, Inclusion and Accessibility:
At the AGO, we lead global conversations from Toronto through extraordinary collections, exhibitions, and programs, reflecting the diverse community we serve. Committed to fostering inclusion, diversity, equity, and accessibility, we embed these values into our strategic plan and ongoing priorities.
We are committed to providing an accessible and inclusive recruitment process. Accommodations are available on request for candidates taking part in any stage of the process. If you require accommodation, please contact Abigail Campbell at abigail.campbell@ago.ca
To Apply:
Please submit your resume and cover letter outlining your relevant experience and qualifications. We thank all applicants for their interest in the position; however, only those selected for an interview will be contacted. Our Applicant Tracking System (ATS) uses AI features to support efficiency and consistency, but all hiring decisions are made by our managers and HR team.
The Art Gallery of Ontario is an Equal Opportunity Employer.
More about this job
Responsibilities
The Assistant Manager will oversee the HR technology roadmap and manage Workday HCM systems to drive operational efficiency and data-driven decision-making. They will collaborate with cross-functional teams to optimize business processes, ensure system compliance, and develop reporting frameworks.
Requirements
Candidates must have at least 4 years of progressive Workday functional experience and a proven track record of leading full-cycle implementations. Proficiency in advanced reporting, business process design, and Canadian payroll compliance is essential for this role.
Skills
- Workday HCM
- HRIS
- Data Analytics
- Reporting
- Payroll
- Business Process Optimization
- System Configuration
- Project Management
- Change Management
- Microsoft Excel
- Compensation
- Benefits Administration
- Time Tracking
- Absence Management
- Performance Management
- Data Visualization
Benefits
- Discounts to GoodLife Fitness
- Discounts to major attractions
- Free admission to the AGO
- Discounts at the gift shop
- Discounts at the bistro
- Discounts at the Learning Centre
Visa sponsorship
Not detected in the job text
Hiring contact
Abigail Campbell
Hiring contact email
abigail.campbell@ago.ca
Categories
- Human Resources
- Technology
- Data & Analytics
- Management & Leadership
- Administrative
Keywords
- Workday
- HCM
- HRIS
- Payroll
- Reporting
- Analytics
- Dashboards
- Business Process
- Configuration
- Implementation
- Change Management
- Microsoft Excel
- PivotTables
- VLOOKUP
- EIB
- Org Studio
- Compliance
- Total Rewards
- Recruiting
- Time Tracking
- Absence Management
- Performance Management
- Compensation
- Benefits
- Data Conversion
- System Integration
- Workforce Planning
- Audit
- Automation
- Unionized Environment