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Added 1 hour ago
Enterprise/Commercial Account Executive – Data Foundation (MuleSoft + Informatica) or Enterprise/Commercial Account Executive - Informatica Specialist
Salesforce Partner Canada
Toronto, ON
Full-time
Informatica AE Preference: Prior experience with data management, MDM, or data quality platforms.
Added 7 hours ago
Senior Product Manager
MatchBox Consulting Group
Vancouver, BC
Contract
…experiences, partnering closely with teams responsible for PIM, MDM, DAM, CMS, and related…
Added 8 hours ago
Cybersecurity Analyst
Creyos
Toronto, ON
$80,000 to $100,000 CAD / year
Full-time
Familiarity with endpoint management/MDM tools;
Added 13 hours ago
Product Assortment & Demand Manager
耐克森中国
Markham, ON
Full-time
Own product master data (MDM) within the ERP system, ensuring data accuracy, completeness, and compliance with governance standards.
Added 2 days ago
Field Operations Specialist
American Iron & Metal (AIM)
Hamilton, ON
Full-time
You have system administration experience with Hybrid Azure / Active Directory, Intune, and MDM.
Added 2 days ago
Field Operations Specialist
American Iron and Metal
Hamilton, ON
Full-time
You have system administration experience with Hybrid Azure / Active Directory, Intune, and MDM.
Added 2 days ago
Enterprise Systems Technologist 1 (SysAdmin) - TFT
E-Comm 9-1-1 | Emergency Communications for British Columbia Incorporated
Vancouver, BC
$99,091 to $116,875 CAD / year
Temporary
Experience with ticketing systems and cloud applications [e.g. Service Now, Microsoft Intune, Jira, MDM
Added 2 days ago
IBM Technology Developer (35554)
Myticas Consulting
Toronto, ON
Contract
Our GTA client is seeking an experienced IBM Technology Developer Developer with extensive experience in the IBM technology stack and a strong understanding of AI tools and practices. The…
Added 2 days ago
Global MDM Process Tower Sr Expert
DHL Supply Chain
Mississauga, ON
Full-time
Designs, governs, and continuously improves global Master Data Management (MDM) processes across OTC, PTP, and RTR process towers.
Added 2 days ago
IT Support Technician
Artemis Gold - Blackwater Project
Vancouver, BC
Other
Familiarity with Microsoft Intune, Windows Autopilot, Microsoft Entra ID (Azure AD), Apple Business Manager (ABM), and mobile device management (MDM) solutions.
Added 3 days ago
Senior IT Systems Specialist
Saltworks Technologies
Richmond, BC
$110,000 to $140,000 CAD / year
Full-time
Manage MDM/RMM platforms, including Intune and NinjaOne, and automate tasks using PowerShell and Bash.
Added 4 days ago
Senior Data Engineer – Ingénieur des données
KPI Digital Solutions
Montreal, QC
Other
…from Strategy, Architecture, Governance, Modern D&A Platform, MDM and the entire D&A Value Chain (Data Ingestion, Data Pipelines, Lakehouse, AI Modeling, DO/OR, BI, Deployment and…
Added 4 days ago
Chief Functionnal Analyst MCP Client Domain
National Bank of Canada
Montreal, QC
Full-time
Implement the governance of the master data (MDM) of the Bank
Added 4 days ago
Systems Engineer
Greenfield Global Inc.
Mississauga, ON
Experience with MDM platforms (Intune preferred)
Added 4 days ago
Senior Information Security Specialist II
Bell
Toronto, ON
Experience with Security Automation solutions such as Ansible Tower, AD, and leveraging EDR and MDM solutions for equivalent outcomes
Added 4 days ago
Senior Data Engineer – Ingénieur des données
KPI Mining Solutions
Montréal-Ouest, QC
Full-time
…from Strategy, Architecture, Governance, Modern D&A Platform, MDM and the entire D&A Value Chain (Data Ingestion, Data Pipelines, Lakehouse, AI Modeling, DO/OR, BI, Deployment and…
Added 4 days ago
Quality Assurance Consultant
Miipe Quality Solutions
Markham, ON
$60,000 to $75,000 CAD / year
Full-time
QA Consultant with strong End-to-End (E2E) and Master Data Management (MDM) testing experience to join our team.
Added 5 days ago
Digital Architect
Joblinxsapp
AB · Edmonton, AB
Full-time
5+ years working with enterprise Master Data Management (MDM) hub architecture/registries.
Added 5 days ago
Principal Architect
Pivotree
Canada
Pivotree is seeking to hire a Master Data Management (MDM) Technical Architect. The MDM Technical Architect is responsible for the successful design and delivery of MDM solutions and…
Added 5 days ago
MDM Consultant
Brunel
Toronto, ON
$75 to $95 CAD / hour
Contract
Brunel is seeking experienced IBM Master Data Management (MDM) Developers to support a large-scale enterprise technology program within a major Canadian financial institution.
Added 5 days ago
Network Analyst
Kativik llisarniliriniq
Montreal, QC
Full-time
…languages, cloud computing technologies, website management, MDM systems (Mosyle) and security…
Added 5 days ago
Senior/Staff Security Developer
Taiv
Winnipeg, MB
Full-time
We are looking for a Senior or Staff Security Developer to join our growing team!
Added 5 days ago
Engineer In Training (EIT)
Orla Mining
ON · Musselwhite Mine, Ontario
Full-time
Added 5 days ago
ETL Lead Developer
Tata Consultancy Services
Toronto, ON
$100,000 to $120,000 CAD / year
Full-time
Added 5 days ago
Digital Architect
Teckhorizon Inc
AB · Edmonton, AB
Contract

Artemis Gold - Blackwater Project

IT Support Technician

Vancouver, BC, Canada

Apply by: Oct 8, 2026
Posting language: English
Posted: Jun 12, 2026

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Original job description

Overview

Artemis Gold is a well-financed, growth-oriented gold development company with a strong financial capacity aimed at creating shareholder value through the identification, acquisition, and development of gold properties in mining-friendly jurisdictions. The Company's current focus is the Blackwater Mine in central British Columbia approximately 160km southwest of Prince George and 450km northeast of Vancouver. The first gold and silver pour at Blackwater was achieved in January 2025 and commercial production was declared on May 1, 2025. Artemis Gold trades on the TSX-V under the symbol ARTG. For more information visit www.artemisgoldinc.com.

Reporting to the IT Superintendent, the IT Support Technician is responsible for delivering high-quality technical support to staff and ensuring the reliable, secure, and efficient operation of IT systems and networks. This role requires strong communication skills, a customer service–focused mindset, and a solid technical foundation across computer hardware, operating systems, business applications, and network environments.

Location: Vancouver Office

Schedule: Monday to Friday

Responsibilities

Deliver responsive, professional support to end users across four BC locations via the helpdesk ticketing system, phone, email, remote support tools, and in-person interactions.
Diagnose and resolve hardware, software, and network issues, identifying root causes and implementing preventative measures to reduce recurrence.
Provision, modify, and revoke user access to systems and applications in accordance with security best practices using Azure Active Directory and related tools.
Install, configure, and maintain workstations, software, and peripheral devices, ensuring systems remain secure, compliant, and up to date.
Provide end-user guidance and develop clear, user-friendly documentation to support self-service and improve overall technology adoption.
Collaborate with IT team members and stakeholders to enhance service delivery, streamline processes, and improve the overall user experience.
Monitor and maintain IT systems proactively, identifying risks and recommending improvements, upgrades, or remediation where required.
Maintain accurate records of IT assets, including hardware, software, licenses, and lifecycle status.
Escalate complex or unresolved issues to senior IT personnel with thorough documentation and context to support efficient resolution.
Documentation & Knowledge ManagementCreate and maintain detailed technical documentation, including knowledge base articles, system configurations, and standard operating procedures.
Contribute to IT initiatives and projects, including system upgrades, deployments, and continuous improvement efforts.
Demonstrate strong safety leadership by adhering to and promoting BW Gold’s safety standards, policies, and procedures.

Qualifications

Minimum 2 years in an IT support role, ideally supporting diverse user environments.
Strong expertise in Windows OS and computer hardware troubleshooting.
Proven experience with Microsoft 365 (Exchange, Teams, SharePoint, OneDrive, Outlook, MS Office).
Solid understanding of networking basics (VPN, firewalls, IP, DHCP, DNS).
Familiarity with cybersecurity essentials (virus/malware mitigation, authentication, data protection).
Hands-on experience with ticketing systems, desktop support tools, and common software applications.
Ability to independently troubleshoot and resolve technical issues, especially remotely.
Excellent customer service and listening skills to explain solutions clearly to non-technical staff.
Confidence, patience, and diplomacy under pressure; ability to prioritize and multitask effectively.
Proven ability to collaborate with IT peers and other departments to solve complex problems.
Diploma or degree in IT, Computer Science, or a related field (or equivalent experience).
Certifications (Preferred): CompTIA A+, ITIL Foundation, Microsoft (e.g., AZ-900 Azure Fundamentals or Cloud Infrastructure), or Cisco (e.g., CCNA).
Familiarity with Microsoft Intune, Windows Autopilot, Microsoft Entra ID (Azure AD), Apple Business Manager (ABM), and mobile device management (MDM) solutions.
Familiarity with cloud technologies, remote support platforms, and modern endpoint management best practices is considered an asset.
Ability and willingness to work at a remote camp location if required.
Ability to maintain a high level of performance respond effectively to after-hours IT and Operational Technology (OT) incidents, outages, and critical system restoration activities as required.
Ability to work effectively in remote, industrial environments, including exposure to variable and extreme weather conditions if required.
Previous experience working in heavy industry environments such as mining, forestry, oil and gas, or construction is considered an asset.
Class-5 drivers license with experience travelling on radio-controlled unpaved roads, including in winter conditions.
Exposure to cloud-based identity and access management platforms (e.g., Azure Active Directory).
Familiarity with remote support technologies and modern endpoint management tools.
Ability to adapt quickly in a dynamic, evolving technology environment.
Ability to work at a remote location camp on a 2 weeks on/2 weeks off rotation
Comfortable working and living in close quarters with the team
Ability to maintain high levels of performance over 12-hour shift
Ability to lift/move up to 50lbs throughout a work shift
Ability to work in extreme weather conditions

Benefits

Paid Time Off
RRSP Matching
Extended Health, Dental & Vision Care
Disability Insurance
Life Insurance
Employee Assistance Program
Cognitive Behavioural Therapy Programs

We are an equal opportunity employer committed to equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, or any other basis protected by law. We strongly encourage applications from Indigenous Peoples. Members of Indigenous communities should clearly identify their status on their resume.

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More about this job

Responsibilities

The IT Support Technician provides high-quality technical support to staff across multiple locations by diagnosing and resolving hardware, software, and network issues. They are also responsible for managing user access, maintaining IT assets, and creating technical documentation to improve service delivery.

Requirements

Candidates must have at least 2 years of experience in an IT support role with strong expertise in Windows OS and Microsoft 365. A diploma or degree in IT or a related field is required, along with excellent customer service skills and the ability to work in industrial or remote environments.

Skills

Windows OS
Hardware Troubleshooting
Microsoft 365
Networking
VPN
Firewalls
Cybersecurity
Ticketing Systems
Azure Active Directory
Desktop Support
Customer Service
Technical Documentation
Microsoft Intune
Endpoint Management
Remote Support

Benefits

Paid Time Off
RRSP Matching
Extended Health Care
Dental Care
Vision Care
Disability Insurance
Life Insurance
Employee Assistance Program
Cognitive Behavioural Therapy Programs

Visa sponsorship

Not detected in the job text

Keywords

IT Support
Windows OS
Microsoft 365
Azure Active Directory
Networking
VPN
Firewalls
Cybersecurity
Ticketing System
Hardware Troubleshooting
Microsoft Intune
Windows Autopilot
Microsoft Entra ID
Apple Business Manager
Mobile Device Management
CompTIA A+
ITIL Foundation
CCNA
Mining
Endpoint Management
Technical Support
Helpdesk
Cloud Technologies
Operational Technology
Identity and Access Management

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