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Added 10 mins ago
C
Manager, Analytics CAM
CIBC
Vancouver, BC · Toronto, ON
- Full-time
As a member of CIBC’s team, the Manager, CAM (Client Account Management) Analytics is responsible for supporting the delivery of advanced consulting advice in data analytics in collections…
Added 10 mins ago
CE
Senior Manager, SCM Operations Category Management
Cenovus Energy
Calgary, AB
- Full-time
The Senior Manager, SCM Operations Category Management position is an exciting leadership opportunity to lead strategic sourcing, contracting and category management across Cenovus assets.…
Added 10 mins ago
A
Senior Director, Clinical Development Change & Transformation Lead
AstraZeneca
Mississauga, ON · Canada - Mississauga
- Full-time
…bring together science-based expertise, evidence-led rigor, and deep human insight to design digital solutions that help healthcare work better for everyone. Operating at the intersection…
Added 24 mins ago
TW
Senior Manager, Planning
The Warrington Group Inc.
St. Stephen, NB
- Full-time
As Senior Manager, Planning, you'll take on a newly created position focused on strengthening Ganong's Integrated Business Planning (IBP) processes, overseeing production planning, and…
Added 24 mins ago
Senior Demand Planner - Service Parts
Olympus Corporation of the Americas
Richmond Hill, ON
Develop and maintain dashboards, reporting tools, and analytics to improve planning visibility and decision-making.
Added 25 mins ago
AC
Senior Financial Analyst – FP&A, Fuel
Alimentation Couche-Tard
Laval, QC
- Internship
Reporting to the Senior Manager, Fuel Finance, you will deliver accurate financial insights, improve reporting, and contribute to the development of planning and performance management…
Added 39 mins ago
LC
Conversion Optimization Manager, Growth (Fixed Term Contract)
Lightspeed Commerce, Inc.
Remote, Canada
- $85,000 to $105,000 CAD / year
- Full-time
- Remote
Reporting to the Senior Manager, Growth Marketing, the ideal candidate is a self-starter who thinks strategically and is proactive in delivering performance insights.
Added 39 mins ago
Program Handover Manager
Bechtel Corporation
Toronto, ON
Provides technical analytics, reporting, and progress insights to senior leadership and executive stakeholders.
Added 1 hour ago
Manager, Financial Planning & Analysis - Finance
Scotiabank
Toronto, ON
The Manager, Financial Planning & Analysis supports the strategic direction, leadership and oversight for finance matters for Global Wealth Management (GWM) and Scotia Global Asset…
Added 2 hours ago
4E
Sr. Data Analyst
407 ETR
Woodbridge, ON
- Full-time
· Collaborate and assist the Senior Manager of Analytics & Reporting in enhancing monthly and quarterly reporting for management, audit committee, and board of directors for better…
Added 2 hours ago
C
Senior Methodology and Content Manager
Caseware
Toronto, ON
- $130,000 to $150,000 CAD / year
- Full-time
As Senior Methodology and Content Manager, you will own the methodology and content for assigned North American assurance and reporting solutions, develop it in house or procure it from…
Added 2 hours ago
TR
Manager, Global Business Systems (Service Delivery)
The Redpath Group
Vaughan, ON
- Full-time
The role of the Manager, Global Business Systems, Service Delivery is to lead, guide, and manage a team of Global IT PMO Project Leads and IT Business Analysts. The Manager, Global Business…
Added 2 hours ago
TG
Senior Manager, Enterprise Risk Management
TMX Group
Toronto, ON
- $130,000 to $145,000 CAD / year
- Full-time
Executive & Board Reporting: Translate complex risk metrics, trends, and assessment outcomes into clear, executive-ready dashboards and presentations for senior leadership and Board…
Added 2 hours ago
TI
Senior Technical Program Manager
TruVs Inc
Surrey, BC
- Full-time
As a Senior Technical Program Manager, you will play a critical role in supporting enterprise-scale cloud infrastructure capacity planning and resource optimization initiatives.
Added 2 hours ago
Senior Manager, Value Realization Office - Term position
Scotiabank
Toronto, ON
Scotiabank’s Global Wealth Management (GWM) Value Realization Office is looking for a Senior Manager to join its growing Finance team. This role sits at the intersection of finance,…
Added 2 hours ago
SENIOR FINANCIAL ANALYST
Bayshore
Mississauga, ON
Senior Financial Analyst is responsible for developing and managing the planning, reporting and analytical tools and processes necessary to successfully support business leaders. This…
Added 2 hours ago
CO
Sr. Manager, Artificial Intelligence 1
City of Brampton
Brampton, ON
- Full-time
Help shape how a major municipality uses AI to serve its community. Reporting directly to the Chief Information Officer, you will develop Brampton’s enterprise AI strategy, secure executive…
Added 2 hours ago
OM
Director, Audience Strategy
Omnicom Media
Toronto, ON
- Full-time
Using your financial accumen and eye for detail you will ensure accurate revenue reporting, campaign pacing, and identify opportunities to grow audience targeting usage
Added 2 hours ago
VC
Consultant
Veritas Communications
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Anticipate team needs and flag issues or opportunities early to Account Managers and senior team members.
Added 2 hours ago
O
Senior Marketing Manager
Obakki
Vancouver, BC
- Full-time
The Senior Marketing Manager plays a critical leadership role at Obakki, owning the day-to-day execution of marketing across channels while managing and developing the marketing team. This…
Added 2 hours ago
CTTO - Project Manager
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Mississauga, ON · Montreal, QC
Sobeys is full of exciting opportunities, and we are always looking for bright new talent to join our team! We currently have a permanent fulltime opportunity for a Project Manager. This is…
Added 2 hours ago
UO
Finance Analyst, Capital Financial Reporting
University of British Columbia
Vancouver, BC · UBCV | Walter C. Koerner Library (KLIB)
- $7,727.33 to $11,112 CAD / month
- Full-time
The Financial Analyst reports to the Finance Manager, CFR and supports the other staff in the Capital Financial Management & Reporting department (CFMR). This position works in…
Added 3 hours ago
C
Senior Manager, Incident Management
CIBC
Toronto, ON
- Full-time
…key role in strengthening our incident management practices and protecting the client experience. As a Senior Manager, Incident Management, you’ll lead the end-to-end management of…
Added 3 hours ago
HT
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
- Full-time
This is not a reporting role - it is a decision-enabling role, with full visibility across Orders, Revenue, Margin, EBITDA, and Cash.
Added 3 hours ago
RV
Consultant
Royal Victoria Regional Health Centre
Barrie, ON
- Full-time
Reporting to the Financial Planning and Analysis (FP&A) Manager, the FP&A Consultant provides financial analysis & planning support to various hospital programs. The position integrates and…

Article

Quality Insights Manager

1010 Raymur Avenue, Vancouver, BC, V6A 3T2, Canada

$120,000 to $140,000 CAD / year · Full-time

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Job details

Pay: $120,000 to $140,000 CAD / year
Job type: Full-time
Posting language: English
Posted: Oct 21, 2026

Original job description

Quality Insights Manager

Department: Quality

Employment Type: Permanent - Full Time

Location: Vancouver

Compensation: CA$120,000 - CA$140,000 / year

Description

Hi there, we’re Article. 👋 Since 2013, we have been redefining the furniture industry one sofa at a time, it’s not easy - it requires solving challenging, meaningful problems. This is where you come in, as a Manager, Quality Insights, you'll reassess, clean up, and structure our quality insights framework into systematic, decision-driving intelligence that reduces our total cost of poor quality (COPQ).

Why We Need You:

Currently, we have quality data, but the framework needs to be standardized, connected, and made truly actionable. This role sits at the center of that transformation. You’ll connect upstream inspection data with post-market defect and customer claim data, creating a single, trusted view of quality performance that supports continuous improvement and smarter decisions.

Within the first few months, you’d reassess our current quality insights framework, standardizing defect codes and proposing a connected data model alongside our Business Intelligence & Analytics (BIA) team. In a year, you’ll be proud to say you’ve built a robust, decision-ready quality intelligence system and led root cause investigations that measurably reduced quality defects across product categories.

About the Quality team:

The Quality team operates cross-functionally, connecting upstream supply chain signals with downstream customer feedback. You will work closely with Quality Operations & Incident Management, Category Management, Business Intelligence & Analytics (BIA), Vendor Quality Teams (VQT), and Sourcing.

This is a hybrid role based at our Vancouver HQ. You’ll be in the office 3 days per week, collaborating closely with partners across the business.

**Requires flexibility to work across multiple time zones to accommodate international team members and external business partners (typically PST 5–8pm, approximately 1 day per week).

What You’ll Do

You’ll be leading a team of two Quality Insight Analysts while partnering with cross-functional leaders to drive quality improvement initiatives.

Reassess and structure the quality insights framework, defining metrics, reporting cadences, and target audiences.
Connect upstream Qarma inspection data with post-market defect reports and customer claim data for full lifecycle product visibility.
Standardize defect codes and quality taxonomy across the business to establish a clean data foundation.
Partner with BIA to build dashboards and reporting tools that make quality performance clear and actionable for leadership and Category Management.
Act as investigation quarterback for root cause analysis on major or recurring quality issues using 5 Whys, Fishbone, or DMAIC methodologies.
Formulate CAPA recommendations and collaborate with Quality Operations on follow-through and effectiveness reviews.
Track and report COPQ trends to highlight the financial impact of quality issues and improvement projects
Provide decision-ready quality intelligence and trend analysis to Category Management to inform range decisions and supplier accountability.
Manage, coach, and develop a team of Quality Insight Analysts to move beyond basic reporting into hypothesis-driven analysis.
Collaborate with VQT, Sourcing, and Operations to address systemic supplier or product defect issues.

Travel Required

May require up to 10% travel.

Who You Are

5+ years of experience in quality management, data analytics, or continuous improvement with demonstrated operational impact.
2+ years of direct team management experience.
Proven track record evaluating, restructuring, or building reporting frameworks and quality processes from scratch.
Hands-on expertise with structured root cause analysis frameworks (e.g., DMAIC, 5 Whys, Fishbone diagrams).
Skilled at translating complex, messy datasets into clear narratives and actionable insights for senior non-technical leadership.
Comfortable influencing cross-functional stakeholders without direct authority.
Proficient with BI platforms (Tableau, Power BI, etc.), data analysis tools, and inspection software (e.g., Qarma).
Strong builder mindset with high tolerance for ambiguity and pragmatic problem-solving skills.
Bachelor’s degree or college equivalent; Lean Six Sigma Green Belt or higher is preferred.
Legally able to work in Canada.
Completion of criminal background check.

Perks & Benefits

Wealth:

The salary range is $120,000 to $140,000
- Starting salary is determined by your transferable skills, knowledge, work experience, and the hiring team’s budget, which is based on business needs, market compensation data, and internal equity
We believe in Winning Together. When Article hits its annual financial goals, eligible employees will receive a cash bonus
4% RRSP matched contributions through Wealthsimple

Life:

20 days of vacation*
1 extra day off (Inclusion and Diversity Day)
6 well-being (sick) days
Hybrid work: 3 days a week in the office
Work remotely (anywhere in the world) for up to 3 weeks

Total Health:

Excellent extended health, dental and vision benefits
$1000 health/lifestyle spending account* for your total physical and mental well-being
TELUS Health App
- Mental Health Assistance/Counseling
- Virtual medical appointments

Office Space:

The Article HQ is a converted warehouse, with an open accessible layout and no offices (even for our founders)
Work from your desk, an Article sofa, collaboration spaces, or a private meeting room
- Standup desks can be requested too
Our kitchens are stocked with salty, sweet and healthy snacks, & all the premium coffees and teas to keep you buzzing
Onsite fitness equipment with showers and towel service
Pickleball, badminton, and table tennis matches happen, from very competitive to very casual
A dog-friendly office - well-socialized pups are welcome

Getting here:

Free street parking (first come, first serve; no reserved spots for senior leaders)
Indoor secure bike storage with change rooms and showers
20-minute walk to either Main Street- Science World or VCC Clark Skytrain stations

Extra:

45% discount on our entire product range (15% for friends and family)

*Prorated

##INDARTICLE

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More about this job

Responsibilities

The Quality Insights Manager will structure and standardize the company's quality insights framework to reduce the total cost of poor quality. They will lead a team of analysts to connect upstream inspection data with post-market defect reports to drive actionable intelligence and continuous improvement.

Requirements

Candidates must have at least 5 years of experience in quality management or data analytics, including 2 years of direct team management. Proficiency in root cause analysis methodologies and BI platforms is required, along with a bachelor's degree or equivalent.

Skills

Quality management
Data analytics
Continuous improvement
Team management
Root cause analysis
DMAIC
5 Whys
Fishbone diagrams
Business intelligence
Tableau
Power BI
Qarma
Data modeling
Strategic planning
Cross-functional collaboration
Financial analysis

Benefits

Cash bonus
RRSP matched contributions
20 days of vacation
Inclusion and Diversity Day
6 well-being sick days
Extended health benefits
Dental benefits
Vision benefits
Health and lifestyle spending account
Mental health assistance
Virtual medical appointments
Product discount

Visa sponsorship

Not detected in the job text

Keywords

Quality Insights
COPQ
Supply Chain
Business Intelligence
Data Analytics
Root Cause Analysis
DMAIC
5 Whys
Fishbone
CAPA
Tableau
Power BI
Qarma
Quality Taxonomy
Continuous Improvement
Lean Six Sigma
Category Management
Vendor Quality
Data Modeling
Reporting Frameworks
Operational Impact
Hypothesis-driven Analysis
Quality Operations
Incident Management
Product Lifecycle
Trend Analysis
Stakeholder Management
Quality Assurance
Data Visualization
Strategic Intelligence

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