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Added 50 mins ago
Fabrication Technician
Bulwark Dynamics
Toronto, ON · Greater Toronto Area, Canada
Full-time
We're hiring a Fabrication Technician to build and repair structural and composite components for our 15ft and 35ft autonomous vessels. This role is fabrication-heavy - welding, fiberglass…
Added 1 hour ago
AV/IT Technician
Centennial College Student Association
Toronto, ON
Part-time
Diploma, certificate, coursework, or practical experience in Information Technology, Audio Visual Technology, Electronics, Computer Systems, Media Technology, or a related field is…
Added 1 hour ago
Product Support Technician (Maple Ridge BC)
Orica
Maple Ridge, BC
About The Role – Product Support Technician (Maple Ridge BC)
Added 2 hours ago
Experienced Lead Garage Door Technician
Canadoor Garage Doors
Sudbury, ON · Greater Sudbury, ON
Full-time
The Lead Garage Door Technician role exists to deliver high-quality residential and commercial service and installations while providing an exceptional customer experience and acting as the…
Added 2 hours ago
Data Center Technician - Electronic Technician Senior
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
Full-time
Education in Information Technology (IT) or an IT related field may substitute for experience as follows: a master’s degree for eighteen (18) months of experience; a bachelor’s degree for…
Added 2 hours ago
Product Support Technician (Maple Ridge BC)
Orica
Maple Ridge, BC
Full-time
About The Role – Product Support Technician (Maple Ridge BC)
Added 2 hours ago
ENGINEERING TECHNICIAN (BAND LEVEL 6)
Memorial University, Newfoundland and Labrador
St. John's, NL
$31.5 to $36.95 CAD / hour
Contract
The Engineering Technician, reporting to the Manager, Space Planning, will be responsible for updating GIS and AutoCAD/Revit databases, updating the space inventory database, providing…
Added 3 hours ago
Development Technician II
Rocky View County
Rocky View No 44, AB · Rocky View County, AB
The Development Technician II is required to undertake regular research of legislative, policy and bylaw requirements in processing permit applications and undertaking other tasks such as…
Added 4 hours ago
Field Technician - Exploration
IAMGOLD
Gogama, ON
Working closely with geologists and field teams, the Field Technician will provide both logistical and technical support for diamond drilling programs, geological mapping, geochemical and…
Added 5 hours ago
Building Products Testing Technician
QAI Laboratories
Vaughan, ON
$50,000 to $60,000 CAD / year
Full-time
…inspection, and certification organization serving the building, technology, and construction industries, among others. We provide cost-effective solutions through our in-house capabilities…
Added 12 hours ago
Commercial Service and Installation Technician
Intek Communications Inc.
Toronto, ON
Full-time
Intek Communications Inc is looking to fill the position of Commercial Service and Installation Technician, under the direction of the Regional Manager. The Commercial Service and…
Added 15 hours ago
Residential Field Technician - Simcoe Region
Intek Communications Inc.
ON · Simcoe, ON
Full-time
Job Board / Residential Field Technician - Simcoe Region
Added 16 hours ago
Civil Structural Designer
HOCS Projects
Calgary, AB
Full-time
We are seeking an Intermediate or Senior Civil/Structural Design Technician with strong EPCM experience in oil & gas facility projects. You will support multi‑discipline engineering teams…
Added 17 hours ago
SYSTEMS INTEGRATOR (AV)
Design Electronics
Niagara Falls, ON
Full-time
Bachelor's degree or college diploma in a relevant field (e.g., Electrical Engineering, Information Technology) or equivalent experience is preferred.
Added 18 hours ago
Data Centre Field Technician
TITEC INC.
Prince George, BC
Contract
The Field Engineer will be responsible for fieldwork at customer sites to resolve and repair server systems. The Field Engineer is a critical part of post-sales support and needs to…
Added 19 hours ago
Senior DCS Technologist
Cenovus Energy
Lloydminster, SK
Full-time
CET accreditation and field experience as an Instrumentation Technician are considered strong assets
Added 20 hours ago
Transportation Technician II
City of Edmonton
AB
As a Transportation Technician II with the City of Edmonton, you will play a key role in designing and supporting the execution of our annual maintenance and operating traffic signal,…
Added 22 hours ago
NTC 682 Building Automation Systems (BAS) Technician
Hamilton-Wentworth Catholic District School Board
Hamilton, ON
Full-time
Diploma in Electronics Engineering Technology, Mechanical Engineering Technology, Instrumentation Technology, Building Systems Technology, Building Automation Systems Technology, or a…
Added 22 hours ago
Deskside Support Technician
Exchange Technology Services Inc.
Winnipeg, MB
Bachelor’s degree or College diploma in Information Technology, Computer Science, or a related field considered an asset
Added 22 hours ago
Quality Assurance Technician (Canada)
Cronos Group Inc.
Stayner, ON
As the QA Technician, you will work within the Quality Assurance department to support product release in Canada and International markets. The QA Technician will complete tasks related to…
Added 22 hours ago
Controls Service Technician
Johnson Controls
Toronto, ON · Richmond Hill, ON
Full-time
For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we…
Added 23 hours ago
Mechanical Designer – HVAC & Building Systems
BPA
Toronto, ON
Full-time
BPA Toronto (previously TMP) is looking for a versatile Mechanical Technician who enjoys being involved in both the technical design and drafting sides of building projects. In this role,…
Added 23 hours ago
Mechanical Technician
BPA
Toronto, ON
Full-time
BPA Toronto (previously TMP) is looking for a versatile Mechanical Technician who enjoys being involved in both the technical design and drafting sides of building projects. In this role,…
Added 23 hours ago
IT Onsite Support Technician
Arvato
Mississauga, ON
$55,000 to $65,000 CAD / year
Full-time
The ideal candidate will have a Diploma or degree in Information Technology or related field and a minimum of 2 years of IT support experience working in a help desk or onsite support…
Added 1 day ago
Engineering Operations Technician (EOT), Data Center Engineering Operations
Amazon
Airdrie, AB
Amazon is currently hiring Building Technicians to support our data centers. The Building Operations Technician is responsible for overseeing the maintenance of all electrical, mechanical,…

Arvato

IT Onsite Support Technician

Mississauga, ON, Canada

Pay: $55,000 to $65,000 CAD / year
Job type: Full-time
Apply by: Mar 27, 2027
Experience: 2+ years of experience working in a help desk or onsite support environment
Posting language: English
Posted: Sep 28, 2026

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Applications open in a new tab.

Original job description

Arvato is an innovative and leading global 3PL service provider in supply chain management and e-commerce. With 20,000 team members at over 100 locations, we focus on the Consumer Products, Tech, Healthcare, Automotive and Publisher industries.

You will work in an environment built on collaboration, respect, commitment and curiosity, where you can grow, contribute your ideas, and make an impact. Be part of the team that delivers logistics excellence and shapes supply chains globally. Working at Arvato means: Together, we’re on it.

Job Description

The IT Onsite Support Technician serves as the primary onsite point of contact for technical support, ensuring efficient resolution of IT issues and maintaining end-user productivity. This role provides hands-on troubleshooting, hardware/software support, and IT service delivery for internal customers.

Manage onsite support tickets and remote technical support
Respond to technical issues via phone, email, chat & on-site support
Perform remote troubleshooting through diagnostic techniques and pertinent questions
Determining the best solution based on the issue and escalating issues to the next Tier with next level of difficulty as needed
Install, make changes, and repair computer hardware and software
Monitor site to proactively identify and resolve issues
Support overall IT initiatives for migrations, patches and updates, as assigned

Qualifications

Excellent oral & written communication skills
Ability to diagnose and resolve basic computer technical issues
Flexibility to work a variety of shifts with minimal notice
Detail oriented
Analytical/Critical thinking
Highly organized
2+ years of experience working in a help desk or onsite support environment
The ideal candidate will have a Diploma or degree in Information Technology or related field and a minimum of 2 years of IT support experience working in a help desk or onsite support environment.
Certifications such as CompTIA A+, Network+, or CCNA preferred
Experience with Azure, PowerShell, or monitoring tools preferred

Additional Information

Company paid Medical, Dental, Vision, Life Insurance, and Accidental Death & Dismemberment Benefits.
Non-taxable Long-Term Disability benefits.
Paid Time Off, including paid holidays.
Employee Assistance Program.
Ongoing employee development training.
Employee engagement activities.

Disclosure requirements pertaining to the collection of your personal data:

Responsible for processing the information provided in your application is the company specified in the job advertisement, with its registered office as indicated. The company processes your data for the purpose of establishing an employment relationship on the basis of Art. 6 (1) b GDPR / Section 26 (1) sentence 1 BDSG.

The retention period for your data is determined by the statutory time limits applicable in the respective country, beginning upon completion of the recruitment process. You can find these here.

You can contact the company’s Data Protection Officer at the above-mentioned postal address.

Further information on data protection and your rights can be found here.

We strive to be an equitable, inclusive, and accessible workplace for our employees and value their diverse perspectives, which contribute to the diversity of our company. Therefore, we welcome applications from people who enrich our company with their identity, background and personal experience. We are committed to providing a barrier-free recruitment process in accordance with applicable human rights and accessibility legislation. We want to keep the application process as simple as possible for you: focus on a meaningful resume; we do not require an elaborate cover letter. Please know that we can only accept your application through our online application portal.

Learn more about our commitment to Equal Opportunity and Accommodation Information here.

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More about this job

Responsibilities

Provide onsite and remote technical support, manage support tickets, troubleshoot hardware and software issues, and escalate complex problems when needed. Monitor the site proactively and support IT initiatives such as migrations, patches, and updates.

Requirements

Requires at least two years of help desk or onsite IT support experience, strong communication and organizational skills, and the ability to diagnose and resolve basic computer issues. A diploma or degree in IT or a related field is ideal; CompTIA A+, Network+, or CCNA certifications and experience with Azure, PowerShell, or monitoring tools are preferred.

Skills

Onsite Technical Support
Help Desk Support
Remote Troubleshooting
Hardware Installation And Repair
Software Installation And Support
Ticket Management
Issue Diagnosis And Resolution
Technical Escalation
Customer Communication
Analytical Thinking
Critical Thinking
Attention To Detail
Organization
Azure
PowerShell
Monitoring Tools

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
Life Insurance
Accidental Death And Dismemberment Benefits
Long-Term Disability Benefits
Paid Time Off
Paid Holidays
Employee Assistance Program
Employee Development Training

Visa sponsorship

Not detected in the job text

Keywords

Information Technology
IT Support
Onsite Support
Help Desk
Technical Support
Ticket Management
Remote Troubleshooting
Hardware Support
Software Support
Issue Diagnosis
Issue Resolution
Technical Escalation
IT Service Delivery
Site Monitoring
IT Migrations
Patches
Software Updates
CompTIA A+
Network+
CCNA
Azure
PowerShell
Monitoring Tools
Supply Chain
E-Commerce
Logistics

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