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Added 12 mins ago
Technician, Cultivation
Aurora Cannabis Inc.
Comox, BC
Full-time
The Technician, Cultivation is responsible for executing day-to-day activities within the Cultivation department at the Coast R&D facility in Comox, BC. Reporting to the Manager,…
Added 12 mins ago
Technicien(ne) en radiologie dentaire/Dental Radiology Technician
McGill University
Montreal, QC
$31.19 to $36.79 CAD / hour
Temporary
DEC (Medical Radiologic Technology or Dental Hygiene)
Added 12 mins ago
Patient Reception Rep - FT - Day - Comprehensive Sleep Associates Hamilton NJ
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Hamilton, ON
Full-time
…exceptional physicians, nurses and staff, as well as advanced technology. Capital Health is a dynamic health care resource accredited by the DNV that includes two hospitals, an outpatient…
Added 13 mins ago
Sterilization Technician - LightHouse Dental - Chatham
dentalcorp
Chatham-Kent, ON · LightHouse Dental - Chatham
Full-time
Build Your Career with Us: Be part of a team that shares expertise, tackles challenges together, and works with modern technology, tools, and systems so you can focus on what matters most:…
Added 13 mins ago
Service Advisor - Grande Prairie Subaru
AutoCanada Inc.
Grande Prairie, AB
Full-time
Connecting customers to the right auto technician
Added 13 mins ago
Quality Assurance Technician (Canada)
Cronos Group Inc.
Stayner, ON
As the QA Technician, you will work within the Quality Assurance department to support product release in Canada and International markets. The QA Technician will complete tasks related to…
Added 13 mins ago
Mechanical Technician
AGFA
Mississauga, ON
…consumables. These include a.o. user-friendly chemistry-free printing technology which saves costs and the environment, as well as mobile publishing software for newspapers and…
Added 13 mins ago
Controls Service Technician
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Full-time
For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we…
Added 28 mins ago
310T Mechanic (Day Shift)
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Windsor, ON
Full-time
Modern Fleet & Gear: Work out of safe, modern shops with new equipment, tools, and the latest diagnostic technology.
Added 28 mins ago
Tire Technician, Spruce Grove
Fountain Tire
Edmonton, AB
Other
…dedicated associate to join our team as an Automotive Tire…
Added 42 mins ago
Plastics Extrusion Operator / Technician
Multy
Toronto, ON · North York, ON
$20 to $25 USD / hour
Full-time
As we continue to expand our manufacturing capabilities, advanced processing technology plays an increasingly critical role in driving efficiency, material quality, and operational…
Added 43 mins ago
Electrical Technician (Red Seal Industrial Electrician)
Intertape Polymer Group (IPG)
Truro, NS
Position: Electrical Technician (Red Seal Industrial Electrician)
Added 57 mins ago
Adult Education Teacher
Safety Check Inspections
NS · Nova Scotia, Canada
Full-time
…Safety Check Inspections also provides confined space rescue technician training and confined space equipment rentals, supporting comprehensive workplace safety solutions for diverse…
Added 58 mins ago
Materials Technician - Casual (26062)
GEMTEC Consulting Engineers and Scientists Limited.
Hanwell, NB
…Ontario, and we are looking for a motivated and skilled Materials Technician to join our Team. GEMTEC management understands that creative, talented employees are assets, and that investing…
Added 58 mins ago
Client Success Manager
GAM Technical Services
Calgary, AB
Full-time
Comfort discussing technology and cybersecurity with business owners in plain language; you do not need to be a technician, but you need to understand what our team does and why it matters.
Added 58 mins ago
Journeyperson Heavy Duty Technician - Body Shop
INLAND KENWORTH US INC
Edmonton, AB
Full-time
The Journeyperson Heavy Duty Technician - Body Shop will be responsible for performing vehicle repair and maintenance work in accordance with dealer and factory standards and preparing…
Added 1 hour ago
Mechanical Designer – HVAC & Building Systems
BPA
Toronto, ON
Full-time
BPA Toronto (previously TMP) is looking for a versatile Mechanical Technician who enjoys being involved in both the technical design and drafting sides of building projects. In this role,…
Added 1 hour ago
Calibration Technician
Axe Inc
Mirabel, QC
$28 to $40 CAD / hour
Full-time
Axe is conducting a confidential search for an experienced Calibration Technician II on behalf of a well-established technical services organization in the Greater Montreal Area.
Added 1 hour ago
Mechanical Technician
BPA
Toronto, ON
Full-time
BPA Toronto (previously TMP) is looking for a versatile Mechanical Technician who enjoys being involved in both the technical design and drafting sides of building projects. In this role,…
Added 1 hour ago
IT Onsite Support Technician
Arvato
Mississauga, ON
$55,000 to $65,000 CAD / year
Full-time
The IT Onsite Support Technician serves as the primary onsite point of contact for technical support, ensuring efficient resolution of IT issues and maintaining end-user productivity. This…
Added 1 hour ago
Technician - Jaguar Land Rover Waterloo
Policaro Group
Waterloo, ON
Full-time
a Technician to join our high-performance team!
Added 1 hour ago
Resident Maintenance Technician
KION Group
Montreal, QC · DEMATIC Montreal
Full-time
Dematic Corporation is now hiring for a Regional Resident Maintenance Technician. Under the direction of the Senior Field Service Manager, this position provides service and repair as well…
Added 1 hour ago
IRATA Level 3 Technician - LNG Kitimat Turnaround
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…safety-focused environment, utilizing industry-leading rope access technology to support the successful execution of the…
Added 1 hour ago
IT Onsite Support Technician
Bertelsmann-Jobs
Mississauga, ON
$55,000 to $65,000 CAD / year
Full-time
The IT Onsite Support Technician serves as the primary onsite point of contact for technical support, ensuring efficient resolution of IT issues and maintaining end-user productivity. This…
Added 1 hour ago
Engineering Operations Technician (EOT), Data Center Engineering Operations
Amazon
Airdrie, AB
Amazon is currently hiring Building Technicians to support our data centers. The Building Operations Technician is responsible for overseeing the maintenance of all electrical, mechanical,…

Arvato

IT Onsite Support Technician

Mississauga, ON, Canada

Pay: $55,000 to $65,000 CAD / year
Job type: Full-time
Apply by: Mar 27, 2027
Experience: 2+ years of experience working in a help desk or onsite support environment
Posting language: English
Posted: Sep 28, 2026

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Applications open in a new tab.

Original job description

Arvato is an innovative and leading global 3PL service provider in supply chain management and e-commerce. With 20,000 team members at over 100 locations, we focus on the Consumer Products, Tech, Healthcare, Automotive and Publisher industries.

You will work in an environment built on collaboration, respect, commitment and curiosity, where you can grow, contribute your ideas, and make an impact. Be part of the team that delivers logistics excellence and shapes supply chains globally. Working at Arvato means: Together, we’re on it.

Job Description

The IT Onsite Support Technician serves as the primary onsite point of contact for technical support, ensuring efficient resolution of IT issues and maintaining end-user productivity. This role provides hands-on troubleshooting, hardware/software support, and IT service delivery for internal customers.

Manage onsite support tickets and remote technical support
Respond to technical issues via phone, email, chat & on-site support
Perform remote troubleshooting through diagnostic techniques and pertinent questions
Determining the best solution based on the issue and escalating issues to the next Tier with next level of difficulty as needed
Install, make changes, and repair computer hardware and software
Monitor site to proactively identify and resolve issues
Support overall IT initiatives for migrations, patches and updates, as assigned

Qualifications

Excellent oral & written communication skills
Ability to diagnose and resolve basic computer technical issues
Flexibility to work a variety of shifts with minimal notice
Detail oriented
Analytical/Critical thinking
Highly organized
2+ years of experience working in a help desk or onsite support environment
The ideal candidate will have a Diploma or degree in Information Technology or related field and a minimum of 2 years of IT support experience working in a help desk or onsite support environment.
Certifications such as CompTIA A+, Network+, or CCNA preferred
Experience with Azure, PowerShell, or monitoring tools preferred

Additional Information

Company paid Medical, Dental, Vision, Life Insurance, and Accidental Death & Dismemberment Benefits.
Non-taxable Long-Term Disability benefits.
Paid Time Off, including paid holidays.
Employee Assistance Program.
Ongoing employee development training.
Employee engagement activities.

Disclosure requirements pertaining to the collection of your personal data:

Responsible for processing the information provided in your application is the company specified in the job advertisement, with its registered office as indicated. The company processes your data for the purpose of establishing an employment relationship on the basis of Art. 6 (1) b GDPR / Section 26 (1) sentence 1 BDSG.

The retention period for your data is determined by the statutory time limits applicable in the respective country, beginning upon completion of the recruitment process. You can find these here.

You can contact the company’s Data Protection Officer at the above-mentioned postal address.

Further information on data protection and your rights can be found here.

We strive to be an equitable, inclusive, and accessible workplace for our employees and value their diverse perspectives, which contribute to the diversity of our company. Therefore, we welcome applications from people who enrich our company with their identity, background and personal experience. We are committed to providing a barrier-free recruitment process in accordance with applicable human rights and accessibility legislation. We want to keep the application process as simple as possible for you: focus on a meaningful resume; we do not require an elaborate cover letter. Please know that we can only accept your application through our online application portal.

Learn more about our commitment to Equal Opportunity and Accommodation Information here.

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More about this job

Responsibilities

Provide onsite and remote technical support, manage support tickets, troubleshoot hardware and software issues, and escalate complex problems when needed. Monitor the site proactively and support IT initiatives such as migrations, patches, and updates.

Requirements

Requires at least two years of help desk or onsite IT support experience, strong communication and organizational skills, and the ability to diagnose and resolve basic computer issues. A diploma or degree in IT or a related field is ideal; CompTIA A+, Network+, or CCNA certifications and experience with Azure, PowerShell, or monitoring tools are preferred.

Skills

Onsite Technical Support
Help Desk Support
Remote Troubleshooting
Hardware Installation And Repair
Software Installation And Support
Ticket Management
Issue Diagnosis And Resolution
Technical Escalation
Customer Communication
Analytical Thinking
Critical Thinking
Attention To Detail
Organization
Azure
PowerShell
Monitoring Tools

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
Life Insurance
Accidental Death And Dismemberment Benefits
Long-Term Disability Benefits
Paid Time Off
Paid Holidays
Employee Assistance Program
Employee Development Training

Visa sponsorship

Not detected in the job text

Keywords

Information Technology
IT Support
Onsite Support
Help Desk
Technical Support
Ticket Management
Remote Troubleshooting
Hardware Support
Software Support
Issue Diagnosis
Issue Resolution
Technical Escalation
IT Service Delivery
Site Monitoring
IT Migrations
Patches
Software Updates
CompTIA A+
Network+
CCNA
Azure
PowerShell
Monitoring Tools
Supply Chain
E-Commerce
Logistics

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