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Added 58 mins ago
Field Service Professional : Full Time (EDMONTON)
The Home Depot Canada
Calgary, AB · Greater Calgary Metropolitan Area
Full-time
The Field Service Professional is a skilled technician, adept at performing a full range of equipment repairs, light repairs and maintains a variety of industrial equipment found within…
Added 58 mins ago
PROFESSIONNEL, SERVICES SUR LE TERRAIN, CANADA
The Home Depot Canada
Calgary, AB · Greater Calgary Metropolitan Area
Full-time
The Field Service Professional is a skilled technician, adept at performing a full range of equipment repairs, light repairs and maintains a variety of industrial equipment found within…
Added 58 mins ago
Vending Route and Installation Technician
StockBox
Vaughan, ON
Full-time
2 or more years in vending, route delivery, merchandising, equipment delivery or similar field work
Added 58 mins ago
OWSS Program FTS Technician
General Dynamics Land Systems–Canada
Ottawa, ON
Full-time
Provide technical advice and support to CAF field units whether in domestic or international ops/exercises
Added 58 mins ago
Field Instrumentation & Electrical (E&I) Technician
Pine Cliff Energy Ltd.
Viking, AB
Full-time
Job Board / Field Instrumentation & Electrical (E&I) Technician
Added 58 mins ago
Agricultural Equipment Technician
Manufacturing Job Site
NB · Grand-Sault/Grand Falls, NB
Full-time
We're looking for a skilled Agricultural Equipment Technician to join our team in Grand Falls, NB.
Added 1 hour ago
HVAC Chiller Technician
BGIS
Mississauga, ON
Full-time
We are looking to hire a Chiller Technician to join our team!
Added 1 hour ago
Crane Technician
HITE Services Ltd
Timmins, ON
Full-time
Role Description The Crane Technician role is a full-time, on-site position based in Timmins, ON. The Crane Technician will inspect, maintain, and repair cranes and related lifting…
Added 2 hours ago
Premier(ère) Associé(e) Technique | Senior Technical Associate
Keurig Dr Pepper
Montreal, QC
Full-time
This title could include: Senior Technical Associate, Repair Technician, Maintenance Repair Technician, HVAC Technician, Equipment Repair Technician, Industrial Technician.
Added 2 hours ago
Laboratory Technician 3 - LT3
EORLA - Eastern Ontario Regional Laboratory Association
Ottawa, ON
Temporary
College diploma from a recognized program or successful completion of MLPAO or successful completion of CSMLS exam in the appropriate field of practice;
Added 2 hours ago
Technician II (Québec City, Quebec, CA)
Vestas
Quebec, QC
Full-time
Added 2 hours ago
Sr Field Service Technician
Motion
North Bay, ON
Full-time
Under limited supervision, the Senior Field Service Technician performs complex customer support activities for equipment and systems products such as hydraulics, component repair, welding,…
Added 3 hours ago
QA Supervisor
Galaxie Brands Corporation
Hamilton, ON
$70,000 to $80,000 CAD / year
Full-time
…setting higher benchmarks has positioned us as leaders in the field. Our state-of-the-art facility and forward-thinking approach have set new standards for efficiency, consistency, and…
Added 3 hours ago
Machine Assembly Technician
IntelliPro Group Inc.
Vaughan, ON
Full-time
Communicate professionally with customers and other technicians during field installations and service activities.
Added 4 hours ago
Parts Consultant- Capital Chevrolet Buick GMC Calgary
Capital Automotive Group
Calgary, AB · GMC Calgary
Full-time
Previous experience in automotive parts sales or a related field
Added 4 hours ago
Roving HVAC Apprentice
BGIS
Regina, SK
Full-time
Are you a skilled and dedicated technician looking for a rewarding career opportunity? We are currently looking for the following talent:
Added 4 hours ago
Service Coordinator, Technical Services HVAC
BGIS
Ottawa, ON
Full-time
…administration. The role works closely with Operations, Service Managers, field Technicians, and Sales to support the timely preparation of service quotes, maintain accurate service…
Added 4 hours ago
Building Automation Specialist I or II
BGIS
Calgary, AB
Full-time
We are seeking an Intermediate BMS Technician with hands‑on experience across multiple BAS platforms to support both service and construction activities. This role will work closely with…
Added 5 hours ago
Battalion Chief of Logistics and Professional Standards
The Excelsior Fire District
Chief Mountain, AB
Full-time
Stays abreast of developments in the firefighting field and changes in related laws and ordinances.
Added 5 hours ago
IT Onsite Support Technician
Arvato
Vancouver, BC
$55,000 to $65,000 CAD / year
Full-time
The IT Onsite Support Technician serves as the primary onsite point of contact for technical support, ensuring efficient resolution of IT issues and maintaining end-user productivity. This…
Added 5 hours ago
Assembly Technician
Husky Technologies
Bolton, ON
Full-time
Conducts root cause analysis and evaluation and provide field support
Added 5 hours ago
Quality Technician
Husky Technologies
Bolton, ON
Full-time
The Quality Technician Level 4 is responsible for performing inspection, testing, and quality assurance activities to ensure materials, components, and finished products meet defined…
Added 5 hours ago
Quality Assurance Technician
Cronos Group
Collingwood, ON
Full-time
As the QA Technician, you will work within the Quality Assurance department to support product release in Canada and International markets. The QA Technician will complete tasks related to…
Added 5 hours ago
Field Service Technician
FLSmidth
Vancouver, BC
Full-time
Field Service Technician – Knelson Product Line
Added 5 hours ago
Forensic Technician
J.S. Held LLC
Burlington, ON
Full-time
The Technician is responsible for the drafting design processes of residential, commercial, industrial and

Arvato

IT Onsite Support Technician

Vancouver, BC, Canada

Pay: $55,000 to $65,000 CAD / year
Job type: Full-time
Apply by: Mar 29, 2027
Experience: 2+ years of experience working in a help desk or onsite support environment
Posting language: English
Posted: Sep 30, 2026

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Applications open in a new tab.

Original job description

Arvato is an innovative and leading global 3PL service provider in supply chain management and e-commerce. With 20,000 team members at over 100 locations, we focus on the Consumer Products, Tech, Healthcare, Automotive and Publisher industries.

You will work in an environment built on collaboration, respect, commitment and curiosity, where you can grow, contribute your ideas, and make an impact. Be part of the team that delivers logistics excellence and shapes supply chains globally. Working at Arvato means: Together, we’re on it.

Job Description

The IT Onsite Support Technician serves as the primary onsite point of contact for technical support, ensuring efficient resolution of IT issues and maintaining end-user productivity. This role provides hands-on troubleshooting, hardware/software support, and IT service delivery for internal customers.

Manage onsite support tickets and remote technical support
Respond to technical issues via phone, email, chat & on-site support
Perform remote troubleshooting through diagnostic techniques and pertinent questions
Determining the best solution based on the issue and escalating issues to the next Tier with next level of difficulty as needed
Install, make changes, and repair computer hardware and software
Monitor site to proactively identify and resolve issues
Support overall IT initiatives for migrations, patches and updates, as assigned

Qualifications

Excellent oral & written communication skills
Ability to diagnose and resolve basic computer technical issues
Flexibility to work a variety of shifts with minimal notice
Detail oriented
Analytical/Critical thinking
Highly organized
2+ years of experience working in a help desk or onsite support environment
The ideal candidate will have a Diploma or degree in Information Technology or related field and a minimum of 2 years of IT support experience working in a help desk or onsite support environment.
Certifications such as CompTIA A+, Network+, or CCNA preferred
Experience with Azure, PowerShell, or monitoring tools preferred

Additional Information

Company paid Medical, Dental, Vision, Life Insurance, and Accidental Death & Dismemberment Benefits.
Non-taxable Long-Term Disability benefits.
Paid Time Off, including paid holidays.
Employee Assistance Program.
Ongoing employee development training.
Employee engagement activities.

Disclosure requirements pertaining to the collection of your personal data:

Responsible for processing the information provided in your application is the company specified in the job advertisement, with its registered office as indicated. The company processes your data for the purpose of establishing an employment relationship on the basis of Art. 6 (1) b GDPR / Section 26 (1) sentence 1 BDSG.

The retention period for your data is determined by the statutory time limits applicable in the respective country, beginning upon completion of the recruitment process. You can find these here.

You can contact the company’s Data Protection Officer at the above-mentioned postal address.

Further information on data protection and your rights can be found here.

We strive to be an equitable, inclusive, and accessible workplace for our employees and value their diverse perspectives, which contribute to the diversity of our company. Therefore, we welcome applications from people who enrich our company with their identity, background and personal experience. We are committed to providing a barrier-free recruitment process in accordance with applicable human rights and accessibility legislation. We want to keep the application process as simple as possible for you: focus on a meaningful resume; we do not require an elaborate cover letter. Please know that we can only accept your application through our online application portal.

Learn more about our commitment to Equal Opportunity and Accommodation Information here.

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More about this job

Responsibilities

Provide onsite and remote technical support, manage support tickets, troubleshoot hardware and software issues, and escalate complex problems to the appropriate support tier. Monitor the site proactively and assist with IT migrations, patches, and updates.

Requirements

Requires at least two years of help desk or onsite IT support experience, strong communication and organizational skills, and the ability to diagnose and resolve basic computer issues. A diploma or degree in IT or a related field is preferred; CompTIA A+, Network+, or CCNA certifications and experience with Azure, PowerShell, or monitoring tools are also preferred.

Skills

Onsite IT Support
Help Desk Support
Technical Troubleshooting
Hardware Support
Software Support
Remote Troubleshooting
Ticket Management
Incident Escalation
Computer Hardware Installation And Repair
IT Service Delivery
Azure
PowerShell
Monitoring Tools
Communication
Analytical Thinking
Organization

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
Life Insurance
Accidental Death And Dismemberment Benefits
Long-Term Disability Benefits
Paid Time Off
Paid Holidays
Employee Assistance Program
Employee Development Training

Visa sponsorship

Not detected in the job text

Keywords

IT Onsite Support
Help Desk
Technical Support
IT Service Delivery
Support Tickets
Remote Troubleshooting
Diagnostic Techniques
Hardware
Software
Incident Escalation
Site Monitoring
IT Migrations
Patches
Updates
CompTIA A+
Network+
CCNA
Azure
PowerShell
Monitoring Tools
Supply Chain Management
E-Commerce
Logistics

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