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Added 17 mins ago
Journeyperson Heavy Duty Mechanic
Clean Harbors
Fort McMurray, AB
Full-time
3+ years’ experience working as a Heavy Equipment Technician/Mechanic.
Added 17 mins ago
Building Products Testing Technician
QAI Laboratories
Canada
Full-time
QAI JOB NUMBER: QAI-TOR-TECH-09182026JOB TITLE: Technician I - BPLOCATION: Toronto, ON CATEGORY: Building ProductsSALARY RANGE: $50,000 - $60,000 CAD annually NUMBER OF POSITIONS: 1 CLOSING…
Added 17 mins ago
Mechanical Laboratory Technician
PLP
Montreal, QC
Full-time
Working with Senior Mechanical Laboratory Technician, Coordinate laboratory scheduling, workload planning, and prioritization of testing activities.
Added 1 hour ago
Pharmacy Assistant
Winnipeg Regional Health Authority
Winnipeg, MB
One year of experience as a Pharmacy Assistant or Pharmacy Technician in a hospital setting is preferred.
Added 1 hour ago
Pharmacy Assistant
Winnipeg Regional Health Authority
Winnipeg, MB
One year of experience as a Pharmacy Assistant or Pharmacy Technician in a hospital setting is preferred.
Added 1 hour ago
Medical Device Reprocessing (MDR) Tech 2
Winnipeg Regional Health Authority
Winnipeg, MB
Successful completion of a regionally recognized and approved Medical Device Reprocessing Technician Program and MDR practicum from an accredited institution.
Added 1 hour ago
Laboratory Technician
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
Full-time
The Laboratory Technician will join Dr. Carl Boodman’s research program at the RI-MUHC, focused on Bartonella quintana and other neglected infections (Bartonella North). The incumbent will…
Added 1 hour ago
PARTS TECHNICIAN
AFD Petroleum Ltd.
Edmonton, AB
Job Summary: Our Parts Technician keeps the Edmonton tank division’s shop and service teams supplied with the right parts at the right time. You’ll be the first point of contact for all…
Added 2 hours ago
2627-191 - Faculty, Marine Emergency Duties - Strait Area Campus
Jobbe
Port Hawkesbury, NS
Full-time
Added 2 hours ago
2627-194 - Faculty, Heavy Duty Equipment Repair - Truck & Transport - Sydney Waterfront Campus
Jobbe
Sydney Indian Reserve No. 28A, NS · Sydney, NS
Temporary
…Truck and Transport Mechanic and Heavy Duty Equipment Repair Technician. Or you have the recognized equivalency of one of the stated journeyperson certifications and extensive occupational…
Added 2 hours ago
Technician, Installation 2
AVI-SPL Canada
Ottawa, ON
Full-time
The Installation Technician 2 will perform installation tasks for AVI-SPL contracted projects including but not limited to: cable pulls, cable terminations, system equipment and components,…
Added 2 hours ago
LOGISTICS TECHNICIAN
City of Toronto
Toronto, ON
Added 2 hours ago
Technician (Full Time)
Laczko Equity Group Inc.
Calgary, AB
$18.25 CAD / hour
Full-time
As a lube technician (aka auto technician), you will help keep our guests safe on the road by providing top-tier
Added 3 hours ago
Regulated Pharmacy Technician, Hourly Full Time Flexible Shifts
Loblaw Companies Limited
Saint John, NB
Full-time
Added 3 hours ago
Vending Route and Installation Technician
StockBox
Vaughan, ON
Full-time
Added 3 hours ago
Agricultural Equipment Technician
Manufacturing Job Site
NB · Grand-Sault/Grand Falls, NB
Full-time
We're looking for a skilled Agricultural Equipment Technician to join our team in Grand Falls, NB.
Added 4 hours ago
Technicien centre d'assistance
CGI
Saguenay, QC · Chicoutimi, QC
Full-time
…adapts quickly to meet client requirements. The Service Desk Technician is responsible for providing Level 1 IT support via phone, email and chat; our team is comprised of dynamic,…
Added 4 hours ago
Production Lead / Lead Hand – Wire Harness Manufacturing
Specialized Wiring Solutions
Brantford, ON
Full-time
A very strong electrical assembler, panel builder, technician or manufacturing lead with excellent hands and the ability to understand drawings could also be a good fit.
Added 4 hours ago
Maintenance Technician | Part-Time | Hamilton Convention Centre
Oak View Group
Hamilton, ON
$41.39 CAD / hour
Part-time
Hamilton Convention Centre is looking to add a Maintenance Technician person to join our team. This position will be part of the IUOE 772 Union, comprised of Maintenance and Electrician…
Added 5 hours ago
Laboratory Technician 3 - LT3
EORLA - Eastern Ontario Regional Laboratory Association
Ottawa, ON
Temporary
Added 5 hours ago
Technician II (Québec City, Quebec, CA)
Vestas
Quebec, QC
Full-time
Added 7 hours ago
Senior Technician Security
Bosch Building Technologies North America
Toronto, ON
Full-time
As a Senior Technician - Security Systems with Bosch Building Technologies, you will collaboratively review, understand, analyze, and implement installation blueprints and plans from…
Added 7 hours ago
Parts Consultant- Capital Chevrolet Buick GMC Calgary
Capital Automotive Group
Calgary, AB · GMC Calgary
Full-time
Added 7 hours ago
Journeyman Mechanic
Finning
Edmonton, AB
Full-time
Journeyperson Heavy Equipment Technician (HET) Certification
Added 7 hours ago
Building Automation Specialist I or II
BGIS
Calgary, AB
Full-time
We are seeking an Intermediate BMS Technician with hands‑on experience across multiple BAS platforms to support both service and construction activities. This role will work closely with…

Arvato

IT Onsite Support Technician

Vancouver, BC, Canada

Pay: $55,000 to $65,000 CAD / year
Job type: Full-time
Apply by: Mar 29, 2027
Experience: 2+ years of experience working in a help desk or onsite support environment
Posting language: English
Posted: Sep 30, 2026

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Applications open in a new tab.

Original job description

Arvato is an innovative and leading global 3PL service provider in supply chain management and e-commerce. With 20,000 team members at over 100 locations, we focus on the Consumer Products, Tech, Healthcare, Automotive and Publisher industries.

You will work in an environment built on collaboration, respect, commitment and curiosity, where you can grow, contribute your ideas, and make an impact. Be part of the team that delivers logistics excellence and shapes supply chains globally. Working at Arvato means: Together, we’re on it.

Job Description

The IT Onsite Support Technician serves as the primary onsite point of contact for technical support, ensuring efficient resolution of IT issues and maintaining end-user productivity. This role provides hands-on troubleshooting, hardware/software support, and IT service delivery for internal customers.

Manage onsite support tickets and remote technical support
Respond to technical issues via phone, email, chat & on-site support
Perform remote troubleshooting through diagnostic techniques and pertinent questions
Determining the best solution based on the issue and escalating issues to the next Tier with next level of difficulty as needed
Install, make changes, and repair computer hardware and software
Monitor site to proactively identify and resolve issues
Support overall IT initiatives for migrations, patches and updates, as assigned

Qualifications

Excellent oral & written communication skills
Ability to diagnose and resolve basic computer technical issues
Flexibility to work a variety of shifts with minimal notice
Detail oriented
Analytical/Critical thinking
Highly organized
2+ years of experience working in a help desk or onsite support environment
The ideal candidate will have a Diploma or degree in Information Technology or related field and a minimum of 2 years of IT support experience working in a help desk or onsite support environment.
Certifications such as CompTIA A+, Network+, or CCNA preferred
Experience with Azure, PowerShell, or monitoring tools preferred

Additional Information

Company paid Medical, Dental, Vision, Life Insurance, and Accidental Death & Dismemberment Benefits.
Non-taxable Long-Term Disability benefits.
Paid Time Off, including paid holidays.
Employee Assistance Program.
Ongoing employee development training.
Employee engagement activities.

Disclosure requirements pertaining to the collection of your personal data:

Responsible for processing the information provided in your application is the company specified in the job advertisement, with its registered office as indicated. The company processes your data for the purpose of establishing an employment relationship on the basis of Art. 6 (1) b GDPR / Section 26 (1) sentence 1 BDSG.

The retention period for your data is determined by the statutory time limits applicable in the respective country, beginning upon completion of the recruitment process. You can find these here.

You can contact the company’s Data Protection Officer at the above-mentioned postal address.

Further information on data protection and your rights can be found here.

We strive to be an equitable, inclusive, and accessible workplace for our employees and value their diverse perspectives, which contribute to the diversity of our company. Therefore, we welcome applications from people who enrich our company with their identity, background and personal experience. We are committed to providing a barrier-free recruitment process in accordance with applicable human rights and accessibility legislation. We want to keep the application process as simple as possible for you: focus on a meaningful resume; we do not require an elaborate cover letter. Please know that we can only accept your application through our online application portal.

Learn more about our commitment to Equal Opportunity and Accommodation Information here.

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More about this job

Responsibilities

Provide onsite and remote technical support, manage support tickets, troubleshoot hardware and software issues, and escalate complex problems to the appropriate support tier. Monitor the site proactively and assist with IT migrations, patches, and updates.

Requirements

Requires at least two years of help desk or onsite IT support experience, strong communication and organizational skills, and the ability to diagnose and resolve basic computer issues. A diploma or degree in IT or a related field is preferred; CompTIA A+, Network+, or CCNA certifications and experience with Azure, PowerShell, or monitoring tools are also preferred.

Skills

Onsite IT Support
Help Desk Support
Technical Troubleshooting
Hardware Support
Software Support
Remote Troubleshooting
Ticket Management
Incident Escalation
Computer Hardware Installation And Repair
IT Service Delivery
Azure
PowerShell
Monitoring Tools
Communication
Analytical Thinking
Organization

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
Life Insurance
Accidental Death And Dismemberment Benefits
Long-Term Disability Benefits
Paid Time Off
Paid Holidays
Employee Assistance Program
Employee Development Training

Visa sponsorship

Not detected in the job text

Keywords

IT Onsite Support
Help Desk
Technical Support
IT Service Delivery
Support Tickets
Remote Troubleshooting
Diagnostic Techniques
Hardware
Software
Incident Escalation
Site Monitoring
IT Migrations
Patches
Updates
CompTIA A+
Network+
CCNA
Azure
PowerShell
Monitoring Tools
Supply Chain Management
E-Commerce
Logistics

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