Customer service agent
- 15 9th Ave S, Cranbrook, BC, V1C 2L9, Canada
On-site
From $30 CAD / hour · Full-time
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Job details
- Pay
- From $30 CAD / hour
- Job type
- Full-time
- Workplace
- On-site
- Apply by
- Working hours
- 32 hours per week
- Posting language
- English
- Posted
Original job description
- Location 15 9th Ave SCranbrook, BCV1C 2L9
- Work location On site
- Salary$30.00HOUR hourly / 32 hours per week
- Terms of employment Permanent employmentFull time
- Starts as soon as possible
- vacancies 1 vacancy
- Source Job Bank #3674846
Overview
Languages
English
Education
- Other trades certificate or diploma
Experience
Experience an asset
On site
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Tasks
- Answer written and oral inquiries
- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Arrange for refunds and credits
- Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
- Receive payments
- Sell merchandise
- Explain procedures, risks and benefits to clients
- Answer clients' inquiries and provide information
- Consult with clients after sale to provide ongoing support