Nurse Aide, with Additional Administrative and Operations Responsibilities

Nurse Aide, with Additional Administrative and Operations Responsibilities

Please email your resume and reference letter to hr@ascenthomecare.ca

Position Summary

Ascent Pro Care Inc. is seeking a Nurse Aide to provide direct care and support to clients while also carrying additional administrative and operational responsibilities related to the delivery and coordination of home-care services.

The position combines hands-on client care responsibilities with administrative and operational functions that support the efficient delivery, coordination, documentation, staffing, and quality of home-care services.

Primary Responsibilities

• Take patients' blood pressure, temperature and pulse.

• Serve meal trays and feed patients.

• Weigh, lift, turn and position patients.

• Make beds and maintain patients' rooms.

• Bathe, dress and groom patients.

• Transport patients in wheelchair or stretcher.

• Assist clients with activities of daily living and provide personal care and support in accordance with established care plans and organizational procedures.

• Observe and report changes in clients' physical condition, behaviour or care needs to the appropriate supervisor or health-care professional.

• Maintain accurate and timely documentation relating to client care and services provided.

• Follow established health, safety, infection-prevention, privacy and client-care procedures.

• Work collaboratively with caregivers, health-care professionals, clients and their families to support continuity and quality of care.

• Assist with maintaining a safe, clean and comfortable environment for clients.

• Provide support to clients in a respectful, compassionate and professional manner.

In addition to the direct-care responsibilities outlined above, the position includes the following administrative and operational management responsibilities:

• Plan, organize, direct and evaluate the company’s administrative and operational functions to ensure efficient home-care service delivery;

• Oversee employee recruitment, hiring, onboarding, performance management, training and offboarding;

• Plan and oversee workforce allocation, caregiver scheduling and staffing requirements based on client and operational needs;

• Develop, implement and monitor administrative policies, procedures and operational workflows;

• Oversee employee records, certifications, benefits, payroll information and other personnel administration;

• Establish and monitor quality-assurance, documentation and compliance procedures and implement corrective measures where required;

• Develop and oversee employee training and continuing-education programs;

• Monitor operational expenses, reimbursements and administrative resources and assist with budgeting and resource planning;

• Identify operational issues and implement process improvements to increase efficiency and service quality;

• Prepare operational reports and recommendations for management and participate in organizational planning and decision-making.

Qualifications and Requirements

• Bachelor's degree.

• Nursing Aide Certificate and/or Health Care Aide Certificate.

• BLS/CPR and AED Certification.

• At least 1 year of relevant experience.

• Strong communication and interpersonal skills.

• Strong organizational and time-management skills.

• Attention to detail and ability to maintain accurate client and employee records.

• Ability to coordinate multiple operational and client-care priorities.

• Ability to perform physically demanding duties, including standing, walking, bending, crouching, kneeling, lifting, turning and positioning clients.

• Ability to distinguish between colours.

• Patience.

• Strong judgment and problem-solving skills.

Benefits

• Employee Assistance Program (EAP)

• Premium Health Care Plan – Fully covered by the company, including coverage for dependents.

• Paid Vacation Leave – 15 days per year.