Jobs in Canada

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Added 12 days ago
CO
Manager, Digital Solutions
City of Saint John
Saint John, NB
- Full-time
Must have a valid Class 5 Driver’s License
Added 12 days ago
RC
Sales Consultant
Randstad Canada
Burlington, ON
- Full-time
…prospect companies to drive market share growth and gross profit development. By expanding business within current accounts and securing new permanent and temporary deals, you will play a…
Added 12 days ago
YC
SAP Analyst
York Catholic District School Board
Aurora, ON
- Full-time
Reporting to the Manager of Software, Database, and Web Applications, the successful candidate will be responsible for developing and enhancing SAP solutions through ABAP programming, while…
Added 12 days ago
W
BIM Coordinator
WalterFedy
AB · Edmonton, AB
- Full-time
…coordination, Clash Detection, Quality Assurance, content and technical development. In this role, you will be working closely with the Digital Practice Manager on various projects, while…
Added 12 days ago
T
Senior Program Manager, Talent Development
Twilio
Remote, Canada
- Full-time
- Remote
Join the team as Twilio’s next Sr. Program Manager, Talent Development
Added 12 days ago
AA
Chef/Cheffe de Projets, Contrôle des Matières / Project Manager , Material Control
Airbus Aircraft
Montreal, QC
- Full-time
The A220 commercial aircraft program is seeking a Project Manager - Materials Control to join our Materials Control team based in Mirabel (Quebec, Canada), where you will work jointly with…
Added 12 days ago
SQ
Team Lead, Billing & Payment Services
Sunlife Québec
Montreal, QC
- Full-time
…Payment Services team and help drive service excellence, team development, and continuous improvement while supporting multiple Sun Life business…
Added 12 days ago
AU
Coordinator, Mental Health & Wellness
Algoma University
Brampton, ON
- $82,387 to $102,983 CAD / year
- Full-time
Algoma University has an existing vacancy in the position of Mental Health & Wellness Coordinator. Reporting to the Manager, Student Wellbeing, the Mental Health and Wellness Coordinator…
Added 12 days ago
GE
Hospitality F&B Assistant Manager
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
The successful candidate must have a good understanding of key service standards and quality service · Food Safety certification is required
Added 12 days ago
ML
Senior Manager, HR Ops & Labour Relations
Maple Leaf Foods Inc
Mississauga, ON
- $122,000 to $172,000 CAD / year
- Full-time
As the Senior Manager, HR Ops & Labour Relations, you will lead HR Operations and Labour Relations support for sites with fewer than 200 employees. Reporting to Josh Torres, VP, Labour…
Added 12 days ago
SQ
District Manager
Sunlife Québec
Trois-Rivières, QC · Greater Trois-Rivieres Metropolitan Area
- Full-time
Must hold a valid life insurance agent's license in the provinces in the District’s location · Must hold a valid mutual fund license
Added 12 days ago
CL
Organizational Design Consultant
Community Living BC
Vancouver, BC
- Full-time
Location: Location Negotiable - Any CLBC Office in British Columbia (Hybrid - one day per week in office)
Added 12 days ago
SC
Senior Manager – Environmental Design and Approvals
SYSTRA Canada
Toronto, ON
- Full-time
We are seeking highly motivated and enthusiastic candidates for the position of Environmental Design & Approvals Manager.
Added 12 days ago
NB
Regional Administrative Manager
National Bank of Canada
Calgary, AB
- Full-time
Lead the development, coaching, and performance management of Associates, Branch Administrators, and other support employees across the region.• Manage recruitment, workforce planning,…
Added 12 days ago
CO
Growth Coordinator
City of Saint John
Saint John, NB
- Full-time
First Aid CPR certification required within three months of hire as well as a current and valid Class 5 driver's license
Added 12 days ago
ES
Facility Manager - Toronto
Equans Services Canada & US
Toronto, ON
- Full-time
Must possess excellent communication and interpersonal skills with the ability to effectively
Added 12 days ago
ES
Mobilization & P3 Strategy Manager - Toronto
Equans Services Canada & US
Toronto, ON
- Full-time
As a member of the Mobilization team, the Mobilization & P3 Strategy Manager leads the successful mobilization of new contracts, services, and strategic initiatives. The role is responsible…
Added 12 days ago
AG
Site Labour Relations Advisor
Aecon Group Inc.
Fort Saskatchewan, AB
- Full-time
Reporting functionally to the Labour Relations Manager and operationally to the Project Director, the Site Labour Relations Advisor provides labour relations and workforce relations support…
Added 12 days ago
EW
Program Supervisor - ExCel
Enviros WSA
Calgary, AB
- Full-time
Along with the program manager, ensure that the budget is reviewed and adhered to
Added 12 days ago
TU
Academic and Career Advisor
The University of British Columbia
Kelowna, BC
- $7,158.42 to $10,292.25 CAD / month
- Part-time
At UBC, we believe that attracting and sustaining a diverse workforce is key to the successful pursuit of excellence in research, innovation, and learning for all faculty, staff and…
Added 12 days ago
BM
Operations Manager
BOXX Modular (Canada)
Stoney Creek, NB
- Full-time
…specializing in modular buildings and remote and temporary workforce housing solutions, along with a digital marketplace for business-to-business crew travel management. We create value by…
Added 12 days ago
T
Hub Manager (Mississauga)
Trexity
Mississauga, ON
- Full-time
Trexity is hiring a Hub Manager to run our 5k+ sq. ft. Mississauga hub, the operational heart of same-day delivery across the Greater Toronto Area. This is a net-new role that joins our…
Added 12 days ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
Must have Class 5 driver’s license
Added 12 days ago
A
Manager, Technical Services
Ashby
Canada
- Full-time
To be qualified for this role, you must have the following:
Added 12 days ago
C
BOH Supervisor Windermere
Cineplex
AB · CPX Windermere & VIP
- Part-time
…energetic, experienced individuals who are looking for growth and development in the food and beverage…

Ashby

Manager, Technical Services

Canada

Full-time

Apply on LinkedIn About employer

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Job details

Job type: Full-time
Posting language: English
Posted: Oct 28, 2026

Original job description

Manager of Technical Services

Hi, I’m John and I’m the Head of Professional Services at Ashby. One of my favorite aspects of Ashby is our operating principle of Continuous Improvement. Coupled with our principle of caring deeply about our customers, we often find ourselves wondering ‘what is a better way to accomplish this’. That’s why I am thrilled to be hiring our first Technical Services Manager! As a leader on our growing Professional Services team (within Ashby’s Customer Success organization), you’ll have the opportunity to play a key role early in our customers’ journey, ultimately up-leveling the overall customer experience.

The Ashby team has grown rapidly over the last few years, and we're not slowing down: we now support thousands of customers, with ARR growing much faster than 100% year over year. As we scale upmarket, we are increasingly partnering with larger, highly complex organizations that bring sophisticated HR tech stacks requiring more customized integrations. To meet this demand, our technical services function is expanding quickly, and we are looking for our first dedicated leader to guide this talented group of individual contributors through our next phase of scale. We'll share more details once we meet, but you probably have a good idea as to why we're hiring for this role.

The Role

We’re looking for our first Manager of Technical Services to be the strategic anchor for Ashby’s expanding technical integration services. This role bridges two distinct technical engines: you will oversee specialized integration consultants dedicated to deep Workday integrations, as well as a team of technical solution consultants who build bespoke API solutions, craft custom recommendations, and deliver hands-on technical builds for our customers.

Six months in, success looks like having a highly efficient, scaled team that seamlessly handles multiple concurrent complex integrations, successfully troubleshoots mid-flight technical challenges, and consistently delivers high-value technical consulting. The impact you will have is substantial; you will help shape our technical services strategy and ensure all customers can cohesively integrate Ashby into their complex HR tech stacks.

You Will Achieve This By

Building and scaling a high-performing team, supporting both specialized Integration Consultants and Technical Solution Consultants; empowering them to comfortably manage high-volume portfolios while maintaining Ashby's high standards for quality.
Building the operational infrastructure required to scale technical services, including capacity planning, project prioritization, quality standards, and repeatable delivery processes. You know when to standardize, when to customize, and how to balance speed, quality, and customer outcomes.
Acting as a senior escalation point, leveraging your foundational knowledge of Workday architecture and complex API capabilities to guide your team. Diving into active integrations, troubleshooting roadblocks, and translating ambiguity into clear technical paths, helping your team scope solutions.
Owning the evolution of our technical services offerings, identifying recurring customer needs, evaluating opportunities to standardize solutions, and determining where new technical capabilities will deliver the greatest customer and business impact.
Partnering closely with Product, Engineering, Sales, and Implementation to distinguish product gaps from services opportunities, establish clear ownership of complex technical challenges, and ensure customer commitments are both technically feasible and commercially sound.

As you're probably gathering, we're looking for someone who has been in the trenches, led high-volume functions, and built and scaled a team of technical consultants. You've done this work yourself, and you bring real "I've been there" credibility and empathy for customers navigating complex tools.

To be qualified for this role, you must have the following:

8+ years of experience in technical consulting, integration services, or technical implementations, with at least 3+ years directly managing and scaling a team of technical resources.
Strong working knowledge of enterprise integrations, including Workday architecture, APIs, authentication, data mapping, and integration design. You can critically evaluate proposed solutions, identify technical risks, and guide consultants through complex implementation challenges, ultimately translating these concepts into clear, actionable strategies for non-technical audiences and executive stakeholders.
Demonstrated success guiding a team of consultants through a high-volume portfolio of mid-to-large tier enterprise organizations. You know how to orchestrate moving pieces, keep a mixed-discipline team on track, and balance bandwidth across concurrent enterprise projects.
Experience actively building a team by anticipating future gaps, looking around the corner to determine what technical capabilities or services we will need next before the demand even hits.

If you need someone else to do any of the following, then this role is probably not for you:

Dive into the technical details; if you prefer to manage from a distance rather than understand the underlying architecture and challenge technical decisions, this isn't a fit.
Brainstorm and validate solutions to complex integration hurdles when your team gets stuck.
Scope mid-flight pivots; when a customer suddenly requires a custom build instead of a standard integration, you must be able to step in and define that technical path.
Manage the reality of scale; if you are only comfortable overseeing singular, monolithic deployments rather than a high-volume portfolio of concurrent projects across your team.

Instructions

Please take your time with your application and the application questions. Although we use AI to assist in our review, we never use AI to auto-qualify or disqualify candidates. We lay eyes on each and every application, and speak to a very select group of candidates based on the application as a whole.

The Interview

At Ashby, Our Team And Interview Process Want To Help You Show Your Best Self. Our Interview Process Is Structured To Get To Know You And Your Career As Well As Empower You With Insight Into Our Key Focus Areas. Here Is The Process In Its Entirety

30 min - Recruiter Screen with Talent Team
45 min - Interview with the Head of Professional Services
60 min- Mock Call with an Integrations Consultant and Product Manager
Final Round:
- 30 min - Cross-Functional Interview with a CS Leader
- 30 min - Leadership Interview with VP of Customer Success
- 30 min - Interview with the CEO
- 10 min - Closing Questions with Hiring Manager

Our Philosophy

Here Are a Few Key Points (relevant To The Go-to-market Side) That Should Give You An Idea Of What It Is Like To Work With Us

We spend a lot of time building best-in-class products since we believe a highly differentiated product is a lot easier to sell.
We want to offer deep expertise whenever we interact with prospects and customers.
We strongly believe that small teams with very talented people (and the right work environment) deliver much better performance than teams with large headcount. We hire and compensate accordingly.
We value a strong sense of ownership, principled thinking over experience, and thoughtful communication (we put a lot of effort into using the right communication channels) - we’ll get into these and other values during the hiring process. You can take a look at our Operating Principles to get a sense of what we are looking for in folks on the team.

Benefits

Competitive salary and equity.
10-year exercise window for stock options. You shouldn’t feel pressure to purchase stock options if you leave Ashby - do it when you feel financially comfortable.
Unlimited PTO with four weeks recommended per year. Expect “Vacation?” in our one-on-one agenda until you start taking it 😅.
Twelve weeks of fully paid family leave in the US. We plan to expand this to employees in other countries as situations arise.
Generous equipment, software, and office furniture budget. Get what you need to be happy and productive!
$100/month education budget with more expensive items (like conferences) covered with manager approval.
If you’re in the US, top-notch health insurance for you and your dependents with 100% of premiums covered by us.
401(k) with a 3% employer contribution.

Ashby provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities.

Ashby is committed to a fair and transparent hiring process. We confirm that this advertisement is for an active, existing vacancy within our organization. Please be advised that we may use artificial intelligence-driven tools to assist our recruitment team in screening, assessing, and selecting candidates for this position.

Compensation Range: $205K - $274K

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More about this job

Responsibilities

Lead and scale the technical services team, overseeing Workday integration consultants and technical solution consultants delivering custom API solutions and complex customer integrations. Establish scalable delivery operations and services strategy, resolve technical escalations, and partner with Product, Engineering, Sales, and Implementation to deliver feasible, high-quality customer outcomes.

Requirements

Requires 8+ years of experience in technical consulting, integration services, or technical implementations, including at least 3 years managing and scaling technical teams. Candidates need strong knowledge of enterprise integrations, Workday, APIs, and implementation design, plus experience leading high-volume enterprise project portfolios and communicating technical strategies to varied audiences.

Skills

Technical Consulting
Team Leadership
Team Scaling
Enterprise Integrations
Workday Architecture
API Solutions
Authentication
Data Mapping
Integration Design
Technical Troubleshooting
Capacity Planning
Project Prioritization
Quality Standards
Process Development
Stakeholder Communication
Cross-Functional Collaboration

Benefits

Competitive Salary
Equity
10-Year Stock Option Exercise Window
Unlimited Paid Time Off
Paid Family Leave
Equipment, Software, and Office Furniture Budget
Education Budget
Health Insurance
401(k) With Employer Contribution

Visa sponsorship

Not detected in the job text

Hiring contact

John

Keywords

Technical Services
Professional Services
Customer Success
Workday
Enterprise Integrations
APIs
Authentication
Data Mapping
Integration Design
Technical Solution Consulting
Custom API Solutions
HR Technology
Technical Implementations
Capacity Planning
Project Prioritization
Quality Standards
Delivery Processes
Technical Escalation
Troubleshooting
Services Strategy
Product Gaps
Enterprise Organizations
Cross-Functional Collaboration
Portfolio Management
Customer Experience

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Work requirements

Jobs in Canada