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Added 5 mins ago
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Senior Manager, Global Retail Talent Development
ARC'TERYX
North Vancouver, BC
- Full-time
As the Senior Manager, Global Retail Talent Development, you will lead the development and evolution of Arc’teryx’s global retail learning portfolio, helping our retail organization build…
Added 19 mins ago
TG
Technology Portfolio Manager (Global Technology Solutions)
TMX Group
Toronto, ON
- $120,000 to $140,000 CAD / year
- Full-time
The Technology Portfolio Manager is a critical role responsible for overseeing the successful execution and delivery of projects and initiatives for a specific group or groups. This…
Added 19 mins ago
AE
Senior Manager, Global Retail Talent Development
Arc'teryx Equipment
North Vancouver, BC
- Full-time
As the Senior Manager, Global Retail Talent Development, you will lead the development and evolution of Arc’teryx’s global retail learning portfolio, helping our retail organization build…
Added 19 mins ago
DC
Senior Mechanical Engineer
Danaher Corporation
Concord, ON · CAN - Concord - AB Sciex LP
- $111,000 to $135,000 CAD / year
- Full-time
The Senior Mechanical Designer is a prominent individual contributor responsible for the design, development, and integration of electromechanical systems and subsystems for advanced…
Added 19 mins ago
QP
Cyber Security, Winter 2027 - Toronto (Co-op/Internship) - 4 Months
QuadReal Property Group
Toronto, ON
- Full-time
Based in Toronto, the Co-op/Intern, Cybersecurity, will report to the Senior Manager, Cyber Security. The role of the Cyber Security Intern at QuadReal is to assist in the day-to-day…
Added 20 mins ago
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Manager, M&A Execution, Human Capital
Deloitte
Toronto, ON
- Full-time
The M&A Execution, Human Capital Manager will primarily focus on leading the execution of Human Capital initiatives throughout the M&A lifecycle. The Manager will collaborate with senior…
Added 49 mins ago
CP
Senior Manager, Cybersecurity Operations & Vulnerability Management
CAAT Pension Plan
Toronto, ON · Head Office
- Full-time
Reporting to the Senior Director, Cybersecurity Operations and Vulnerability Management, the Senior Manager, Security Operations & Vulnerability Management leads CAAT’s enterprise security…
Added 49 mins ago
Loyalty & Guest Feedback Coordinator
Northland Properties
Vancouver, BC
Collaborate closely with the Senior Manager, Loyalty & Guest Feedback, to create and maintain documentation related to voice of customer and online reputation initiatives.
Added 50 mins ago
S
Senior Construction Contract Administrator
Stantec
Calgary, AB
- Full-time
As a Senior Construction Contract Administrator, you will work as part of an integrated, multidisciplinary team delivering complex projects in Alberta. You will coordinate and administer…
Added 50 mins ago
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Senior Manager, Environment Health and Safety
DECIEM | THE ABNORMAL BEAUTY COMPANY
Toronto, ON · Etobicoke, ON
- Full-time
…serving as the primary liaison with regulatory bodies. The Senior Manager drives a culture of safety and supports operational excellence through accident and injury prevention,…
Added 1 hour ago
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Senior IT Developer
TD
Toronto, ON
- Full-time
Leads the creation of a comprehensive end-to-end detailed solution with overall accountability for the technical design and delivery of the System Design Specification (SDS) and is largely…
Added 1 hour ago
Manager, Underwriting - Programs & Operations - WSI
Wawanesa Insurance
Toronto, ON · North York - Toronto, ON (Hybr, ON
The Manager, Underwriting – Programs & Operations leads underwriting, portfolio management, reinsurance coordination and operations for the Programs division. The role ensures business…
Added 1 hour ago
Senior Manager, Learning Design & Delivery - Toronto, ON
Scotiabank
Toronto, ON
…business partners and the Practice Excellence team to lead program management, and delivery ensuring alignment to…
Added 1 hour ago
Senior Supervisor Construction
Gibson Energy
Edmonton, AB · Hardisty, AB · AB · Calgary, AB
As the Senior Construction Supervisor, you’ll lead construction planning and execution across Gibson Energy’s growth and maintenance capital programs. You’ll provide leadership to field…
Added 1 hour ago
Global Mobility - Expatriate Tax - Manager - Vancouver
EY
Vancouver, BC
As a Manager within our Mobility – Expatriate Tax team, you will lead the delivery of cross‑border tax services for globally mobile employees, executives, and their employers. You will…
Added 1 hour ago
Global Mobility - Expatriate Tax - Senior Manager - Toronto
EY
Toronto, ON
We are currently seeking a Senior Manager to join our People Advisory Services – Mobility Tax practice in Toronto. Our People Advisory Services practice (PAS) provides high-quality…
Added 1 hour ago
MH
Senior Growth Marketing Manager
Maya HTT
Remote, Canada
- Full-time
- Remote
The Senior Growth Marketing Manager will develop and execute growth marketing programs that drive pipeline generation, deal acceleration, and revenue growth across new and existing accounts.
Added 1 hour ago
AE
Pattern Making Lead
Arc'teryx Equipment
North Vancouver, BC
- Full-time
Supporting the Manager, Pattern Making and Director, Product Development in building, coaching, and guiding a high performing team of technical Pattern Makers, and owning the day-to-day…
Added 1 hour ago
CI
Technical Program Manager -- AWADC6077951
Compunnel Inc.
Montreal, QC
- Contract
Job Title: Technical Program Manager-- AWADC6077951
Added 2 hours ago
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Pattern Making Lead
ARC'TERYX
North Vancouver, BC
- Full-time
Supporting the Manager, Pattern Making and Director, Product Development in building, coaching, and guiding a high performing team of technical Pattern Makers, and owning the day-to-day…
Added 2 hours ago
M
Sr. Manager, Workforce Readiness
McKesson
Mississauga, ON
- Full-time
The Workforce Readiness team is seeking a Senior Manager of Workforce Readiness to accelerate adoption, alignment, and engagement across the McKesson Technology Acceleration Program (MTAP).…
Added 2 hours ago
CG
Laboratory Tech I
CSA Group
Toronto, ON
- $2,914 to $3,379.7 CAD / week
- Full-time
…routine tests. Disassembles and assembles test samples. Records technical data, drafts report, writes product descriptions. Notes and records substandard features of products. Acts as an…
Added 2 hours ago
Sr/Lead Expeditor
Kiewit
Calgary, AB
This is a senior individual contributor role with technical leadership and mentoring responsibilities. You will work within the approved project expediting framework and recommend changes…
Added 2 hours ago
Senior Fullstack Developer (Python) - AI features team
AlayaCare
Montreal, QC
We are seeking a Senior Full Stack Developer to join our AlayaLabs team within the Data & Intelligence division. Reporting to the Engineering Manager, you will contribute to both frontend…
Added 3 hours ago
BA
Project Manager - Higgs Audio (Toronto)
Boson AI
Toronto, ON
- Full-time
This is a hands-on role. You don't need to train models, but you need to be technical enough to reproduce a bug against our API, read an evaluation report, listen critically to generated…

ASSA ABLOY Opening Solutions Americas

Customer Account Manager - Bilingual

Woodbridge, ON, Canada

This position is classified as exempt (salaried) with an hourly pay range of $65,000 to $80,000. · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: This position is classified as exempt (salaried) with an hourly pay range of $65,000 to $80,000.
Job type: Full-time
Apply by: Nov 27, 2026
Experience: 3+ years of Account Management experience supporting custom products
Posting language: English
Posted: Oct 28, 2026

Original job description

Are you fluent in French and English and passionate about providing an exceptional customer experience? Do you enjoy building strong customer relationships, solving problems, and working with technical products? Are you looking for an opportunity where you can partner with Sales and customers to help drive growth?

If you answered yes, we should talk!

This position will be performed onsite Monday through Friday at Fleming and Baron (an ASSA ABLOY company) located in Woodbridge, Ontario.

Come see who we are at: https://www.assaabloy.com/group/en/about-us

Our team is growing and there has never been a more exciting time to join us!

What would you do as our Bilingual Customer Account Manager?

You will be responsible for providing excellent customer support in a technical product environment. You’ll serve customers in both French-speaking and non-French-speaking regions while helping ensure their needs are handled accurately, efficiently, and professionally.

You would also:

Support customer inquiries, pricing and discounts, order entry, order follow-up, and after-sales needs
Review orders for product and pricing accuracy and work with customers to resolve discrepancies
Recommend alternatives when appropriate to help meet customer requirements
Build strong relationships with customers and develop a solid understanding of their needs
Collaborate closely with Sales, teammates, and support departments to deliver a consistent customer experience
Act as a customer advocate within Fleming and Baron, providing timely and accurate updates
Partner with the Sales team to help drive growth and uncover new opportunities with customers
Perform other responsibilities as required

The Skills and Experience you need:

Fluency in French and English
3+ years of Account Management experience supporting custom products
University degree or technology-related diploma
Strong knowledge of customer service principles and practices
Experience using CRM tools, Microsoft Office applications and ERP systems.
Experience successfully supporting customers in a fast-paced B2B environment
Interest in learning technical products and providing technical support and guidance to customers
Strong communication, collaboration, troubleshooting, and problem-solving skills
Ability to take initiative and implement solutions to resolve customer issues
Ability to build positive relationships, manage conflict, and establish credibility internally and externally
Manufacturing and/or building materials product knowledge is considered an asset

This position is classified as exempt (salaried) with an hourly pay range of $65,000 to $80,000. The final pay offered to the successful candidate will depend on experience, skill level, and other qualifications for the role.

What we offer!

We believe in creating opportunities and providing benefits that empower you to grow, thrive, and build a rewarding lifelong career with us. Here is just a sample of what you can look forward to as a member of our team:

Competitive Salary  
Paid Vacation, Sick Time, and paid Statutory Holidays
Medical, Dental, Vision, RRSP, Short and Long-term Disability, Life and AD&D Insurance
Tuition Reimbursement, Learning and Career Development opportunities
Employee Assistance Program
Discount portal
Recognition, well-being, and employee experience programs designed to support and celebrate you throughout your career

All benefits and additional compensation are governed by applicable Company policies and plans as they currently exist and may be amended in the future.

Applications for this position will be accepted through 12/31/26, although the Company reserves the right to modify or discontinue the posting at any time.

Questions about this position should be directed to Stephanie Mandato, Senior Talent Acquisition Manager at stephanie.mandato@assaabloy.com .

Every application submitted for this position is personally reviewed by a member of our Door Group Talent Acquisition team, not a chatbot or automated screening tool.

We review applications regularly, so don’t wait!

We are building diverse, inclusive teams, and encourage applications from everyone who can see themselves working with us.

To make sure your personal data is safe, we don’t look at any applications sent by email or post.

Let’s create a safer and more open world - together!

ASSA ABLOY is an Equal Opportunity Employer/Minorities/Females/Disabled/Veteran

We are the ASSA ABLOY Group

Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 63,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces – physical and virtual – safer, more secure, and easier to access.

As an employer, we value results – not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally.

As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.

Apply About employer

More about this job

Responsibilities

Provide accurate, professional customer support in French and English, handling inquiries, pricing, orders, follow-up, and after-sales needs for technical products. Build customer relationships, resolve issues, advocate for customers, and collaborate with Sales and internal teams to deliver a consistent experience and support growth.

Requirements

Requires fluency in French and English, at least three years of account management experience supporting custom products, and a university degree or technology-related diploma. Candidates should have B2B customer support experience, familiarity with CRM, Microsoft Office, and ERP systems, and strong communication, collaboration, troubleshooting, and problem-solving skills.

Skills

French-English Fluency
Account Management
Customer Service
Customer Relationship Building
Order Entry and Follow-Up
Pricing and Discounts
CRM Tools
Microsoft Office
ERP Systems
Technical Product Support
Troubleshooting
Problem-Solving
Communication
Collaboration
Conflict Management
B2B Customer Support

Benefits

Paid Vacation
Paid Sick Time
Paid Statutory Holidays
Medical Insurance
Dental Insurance
Vision Insurance
RRSP
Short-Term Disability Insurance
Long-Term Disability Insurance
Life Insurance
Accidental Death and Dismemberment Insurance
Tuition Reimbursement
Learning and Career Development
Employee Assistance Program
Discount Portal
Recognition Programs
Well-Being Programs

Visa sponsorship

Not detected in the job text

Hiring contact

Stephanie Mandato

Hiring contact email

stephanie.mandato@assaabloy.com

Keywords

Account Management
Customer Support
Customer Experience
French
English
Technical Products
Custom Products
B2B
Order Entry
Order Follow-Up
Pricing
Discounts
After-Sales Support
CRM
Microsoft Office
ERP Systems
Sales Collaboration
Customer Advocacy
Manufacturing
Building Materials
Troubleshooting
Problem-Solving
Conflict Management

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