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Added 7 mins ago
W
(CAN) OMNI Department Manager
Walmart
Port Elgin, ON
- Full-time
The OMNI Department Manager will provide customer service by offering assistance to meet the customer’s shopping needs. This will be accomplished by contributing to the overall processes…
Added 7 mins ago
Manager, Enterprise Solutions Engineering - Canada
NetApp, Inc.
Vancouver, BC · Toronto, ON
We’re looking for a Manager of Enterprise Solutions Engineering to lead NetApp’s Enterprise SE team across Canada. Reporting directly to the VP and GM of Canada, this leader will own…
Added 7 mins ago
T
Trust Officer
TD
Windsor, ON
- Full-time
…skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety…
Added 7 mins ago
MU
Senior Functional Business Analyst
McGill University
Sherbrooke, QC
- Full-time
…apply through this Career Site. Login to your McGill Workday account and apply to this posting using the Find Jobs report (type Find Jobs in the search…
Added 8 mins ago
IS
Senior Manager, Maintenance & Reliability
InVision Staffing Services Inc.
Toronto, ON
- $140,000 to $160,000 CAD / year
- Full-time
…manufacturing capabilities and are seeking an experienced Senior Manager, Maintenance & Reliability to join their…
Added 8 mins ago
VC
Account Manager
VUMI Canada, Inc.
Markham, ON
- $55,000 to $64,000 CAD / year
- Full-time
VUMI Canada is looking for an experienced Account Manager to join its Sales team. This customer-facing position is responsible for managing relationships with brokers, advisors, insurance…
Added 8 mins ago
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Senior Association Manager
BUKSA / Conferences + Associations
Calgary, AB
- Full-time
You are the primary person on the account. The client speaks to you directly, and you carry the relationship from day-to-day questions through to board-level strategy. You attend meetings,…
Added 8 mins ago
W
Account Manager, Commercial Insurance
Waypoint
Vancouver, BC
- $65,000 to $90,000 CAD / year
- Full-time
The Account Manager, Commercial Insurance plays a pivotal role in delivering exceptional service to Navacord’s commercial clients. This role is responsible for managing day-to-day client…
Added 23 mins ago
C
Associate, Commercial Banking - Bilingual
CIBC
Val-d'Or, QC
- Part-time
You will join CIBC’s Commercial Banking team to provide support to account teams through client acquisition, relationship management and credit management processes as well as providing…
Added 23 mins ago
Senior Electrical Engineer
CBCL Limited
Saint John, NB
Lead and Innovate: Act as Project Manager and Technical Lead on complex multidisciplinary projects for industrial clients, electrical utilities, and renewable energy developers, from…
Added 23 mins ago
Senior Electrical Engineer
CBCL Limited
Halifax, NS
Lead and Innovate: Act as Project Manager and Technical Lead on complex multidisciplinary projects for industrial clients, electrical utilities, and renewable energy developers, from…
Added 23 mins ago
Senior Electrical Engineer
CBCL Limited
Fredericton, NB
Lead and Innovate: Act as Project Manager and Technical Lead on complex multidisciplinary projects for industrial clients, electrical utilities, and renewable energy developers, from…
Added 38 mins ago
BI
Senior Pega Lead / Lead Enterprise Business Architect
BURGEON IT SERVICES
Toronto, ON
- Contract
Lead the architecture, design, development, and implementation of Pega-based enterprise applications supporting Wealth Management workflows and capabilities.
Added 38 mins ago
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Senior Project Manager - FIFO (EPCM/Gold Project)
Lycopodium
Prince George, BC
- Temporary
Lycopodium Americas is seeking an experienced Senior Project Manager to join our growing Canadian projects team.
Added 38 mins ago
WC
Senior Analyst, Walmart Services - WMC Systems Administrator
Walmart Canada
Mississauga, ON
- Full-time
Reporting to the Senior Manager, Operations, this role will serve as the primary point of contact for Salesforce and other internal business platforms. The System Administrator will manage…
Added 38 mins ago
DF
Wealth Advisor - Orangeville/Newmarket
DUCA Financial Services Credit Union Ltd.
Toronto, ON · North York, ON
- Full-time
…Wealth Management advisors and Commercial and Business Banking Account…
Added 38 mins ago
BO
Relationship Manager, Corporate Banking
Bank of China (Canada)
Montreal, QC
- Full-time
…our Corporate & Commercial Banking team, supporting business development and relationship management across Quebec and the Maritime…
Added 38 mins ago
S
Manager, Content strategy and Operations
Stingray
Toronto, ON
- Full-time
Reporting to the Creative Director and working closely with Sales, Operations, and our creative teams, the Manager, Content Strategy & Operations will play a key role in developing content…
Added 38 mins ago
NH
Account Executive, Partnership Marketing
National Hockey League (NHL)
Toronto, ON · Greater Toronto Area, Canada
- Full-time
The Account Executive, Partnership Marketing supports the day-to-day management and activation of assigned NHL League Corporate Partners in Canada. Working closely with the Manager,…
Added 38 mins ago
TW
PROJECT MANAGER
TANK Worldwide
Toronto, ON
- Full-time
The Project Manager must be proactive in daily maintenance of project timelines and resourcing within their assigned brand portfolio. As well, Project Managers will work collaboratively…
Added 38 mins ago
D
Business Development Manager | GTA
Digicast
Toronto, ON
- Full-time
The Business Development Manager – Toronto Market is responsible for driving new business, developing and nurture strategic relationships in the GTA, and positioning Digicast as the premier…
Added 38 mins ago
CN
Marketing Analyst
Canadian Natural
Calgary, AB
- Full-time
Make your mark while you grow your career! Reporting to the Financial Services Manager, the Marketing Analyst will support strategic growth initiatives, commercial evaluations, financial…
Added 38 mins ago
Manager - Non-Financial Risk and Controls (French bilingual)
EY
Montreal, QC
…within Financial Services; and experience supporting proposals, account development, or other business development…
Added 53 mins ago
Sr Manager, Sales
Rogers Communications
Calgary, AB · Toronto, ON
The Senior Manager Commercial Accounts will direct and manage a Sales team that is responsible for selling and cross selling to new and existing Rogers Enterprise Business customers and…
Added 53 mins ago
PROJECT MANAGER
TANK Worldwide
Toronto, ON
The Project Manager must be proactive in daily maintenance of project timelines and resourcing within their assigned brand portfolio. As well, Project Managers will work collaboratively…

ASSA ABLOY

Customer Account Manager - Bilingual

ON, Canada
Woodbridge, ON, L4L 3R5, Canada

This position is classified as exempt (salaried) with an hourly pay range of $65,000 to $80,000.

Apply About employer

Applications open in a new tab.

Job details

Pay: This position is classified as exempt (salaried) with an hourly pay range of $65,000 to $80,000.
Apply by: Nov 27, 2026
Experience: 3+ years of Account Management experience supporting custom products
Posting language: English
Posted: Oct 28, 2026

Original job description

Are you fluent in French and English and passionate about providing an exceptional customer experience? Do you enjoy building strong customer relationships, solving problems, and working with technical products? Are you looking for an opportunity where you can partner with Sales and customers to help drive growth?

If you answered yes, we should talk!

This position will be performed onsite Monday through Friday at Fleming and Baron (an ASSA ABLOY company) located in Woodbridge, Ontario.

Come see who we are at: https://www.assaabloy.com/group/en/about-us

Our team is growing and there has never been a more exciting time to join us!

What would you do as our Bilingual Customer Account Manager?

You will be responsible for providing excellent customer support in a technical product environment. You’ll serve customers in both French-speaking and non-French-speaking regions while helping ensure their needs are handled accurately, efficiently, and professionally.

You would also:

Support customer inquiries, pricing and discounts, order entry, order follow-up, and after-sales needs
Review orders for product and pricing accuracy and work with customers to resolve discrepancies
Recommend alternatives when appropriate to help meet customer requirements
Build strong relationships with customers and develop a solid understanding of their needs
Collaborate closely with Sales, teammates, and support departments to deliver a consistent customer experience
Act as a customer advocate within Fleming and Baron, providing timely and accurate updates
Partner with the Sales team to help drive growth and uncover new opportunities with customers

Perform other responsibilities as required

The Skills and Experience you need:

Fluency in French and English

3+ years of Account Management experience supporting custom products
University degree or technology-related diploma
Strong knowledge of customer service principles and practices
Experience using CRM tools, Microsoft Office applications and ERP systems.

Experience successfully supporting customers in a fast-paced B2B environment
Interest in learning technical products and providing technical support and guidance to customers
Strong communication, collaboration, troubleshooting, and problem-solving skills
Ability to take initiative and implement solutions to resolve customer issues
Ability to build positive relationships, manage conflict, and establish credibility internally and externally
Manufacturing and/or building materials product knowledge is considered an asset

This position is classified as exempt (salaried) with an hourly pay range of $65,000 to $80,000. The final pay offered to the successful candidate will depend on experience, skill level, and other qualifications for the role.

What we offer!
We believe in creating opportunities and providing benefits that empower you to grow, thrive, and build a rewarding lifelong career with us. Here is just a sample of what you can look forward to as a member of our team:

Competitive Salary

Paid Vacation, Sick Time, and paid Statutory Holidays

Medical, Dental, Vision, RRSP, Short and Long-term Disability, Life and AD&D Insurance

Tuition Reimbursement, Learning and Career Development opportunities

Employee Assistance Program

Discount portal

Recognition, well-being, and employee experience programs designed to support and celebrate you throughout your career

All benefits and additional compensation are governed by applicable Company policies and plans as they currently exist and may be amended in the future.

Applications for this position will be accepted through 12/31/26, although the Company reserves the right to modify or discontinue the posting at any time.

Questions about this position should be directed to Stephanie Mandato, Senior Talent Acquisition Manager at stephanie.mandato@assaabloy.com.

Every application submitted for this position is personally reviewed by a member of our Door Group Talent Acquisition team, not a chatbot or automated screening tool.

We review applications regularly, so don’t wait!

We are building diverse, inclusive teams, and encourage applications from everyone who can see themselves working with us.

To make sure your personal data is safe, we don’t look at any applications sent by email or post.

Let’s create a safer and more open world - together!

ASSA ABLOY is an Equal Opportunity Employer/Minorities/Females/Disabled/Veteran

We are the ASSA ABLOY Group
Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 63,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces – physical and virtual – safer, more secure, and easier to access.

As an employer, we value results – not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally.

As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.

Apply About employer

More about this job

Responsibilities

Provide accurate, professional customer support in French and English, handling inquiries, pricing, orders, follow-up, and after-sales needs for technical products. Build customer relationships, resolve issues, advocate for customers internally, and partner with Sales and other teams to deliver a consistent experience and identify growth opportunities.

Requirements

Requires fluency in French and English, at least three years of account management experience supporting custom products, and a university degree or technology-related diploma. Candidates should have B2B customer support experience, familiarity with CRM, Microsoft Office, and ERP systems, and strong communication, collaboration, troubleshooting, and problem-solving abilities; manufacturing or building materials knowledge is an asset.

Skills

French-English Fluency
Account Management
Customer Service
Customer Relationship Building
Order Entry and Follow-Up
Pricing and Discounts
CRM Tools
Microsoft Office
ERP Systems
B2B Customer Support
Technical Product Support
Troubleshooting
Problem-Solving
Communication
Conflict Management
Sales Collaboration

Benefits

Paid Vacation
Paid Sick Time
Paid Statutory Holidays
Medical Insurance
Dental Insurance
Vision Insurance
RRSP
Short-Term Disability Insurance
Long-Term Disability Insurance
Life Insurance
Accidental Death and Dismemberment Insurance
Tuition Reimbursement
Learning and Career Development
Employee Assistance Program
Discount Portal
Recognition Programs
Well-Being Programs

Visa sponsorship

Not detected in the job text

Hiring contact

Stephanie Mandato

Hiring contact email

stephanie.mandato@assaabloy.com

Keywords

Account Management
Customer Service
Customer Experience
French
English
B2B
Technical Products
Custom Products
Customer Inquiries
Pricing
Discounts
Order Entry
Order Follow-Up
After-Sales Support
CRM
Microsoft Office
ERP Systems
Sales
Troubleshooting
Problem-Solving
Manufacturing
Building Materials
Customer Advocacy
Conflict Management
Woodbridge, Ontario

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