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Added 1 min ago
CC
Retail Shift Leader
Canna Cabana
Calgary, AB · Douglasdale, Calgary, AB
- Part-time
Oversee the responsibilities of the Store Manager in the absence of SM or ASM
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Junior Project Manager - Engineering & Construction
SECURE
Calgary, AB
- Other
With an expansive infrastructure network spanning Western Canada and North Dakota, we deliver essential solutions where they are needed most. Our partnerships focus on safely recovering oil…
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Manager, Software (Embedded & Digital Products)
Wabtec
London, ON
- Full-time
As the Manager, Software (Embedded & Digital Products), you will report to the Manager, Engineering & Products and lead a multidisciplinary software organization responsible for embedded…
Added 1 min ago
MF
Unreal technical artist - Previz
Moment Factory
Montreal, QC
- Full-time
Assess resources and technical effort, and contribute to task planning in close collaboration with the Project Manager.
Added 1 min ago
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Sr. Project Manager
Delbridge Solutions
Toronto, ON
- Full-time
We are seeking a Technical Product Manager who excels at bridging the gap between technical and non-technical stakeholders. The ideal candidate will have the ability to dive deep into…
Added 1 min ago
SI
Senior Pega Enterprise Architect – Wealth Management
Spruce InfoTech Inc.
Toronto, ON
- Contract
…Business Architect to design and deliver scalable enterprise solutions supporting Wealth Management capabilities within a complex financial-services…
Added 1 min ago
GL
Talent Acquisition Manager (Corporate & Technical Recruitment)
goeasy Ltd.
Mississauga, ON
- Full-time
goeasy is looking for a Talent Acquisition Manager to lead recruitment across our corporate and technical portfolios. This role will be accountable for managing end-to-end searches,…
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Geotechnical Technical Coordinator
ACCIONA
ON · Ontario, Canada
- Full-time
…understanding of geotechnical principles and the ability to translate technical requirements into coordinated constructible…
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SA25 Product Manager
Cytiva
Burnaby, BC
- Full-time
Working at Cytiva means being at the forefront of providing new solutions to transform human health. Our incredible customers undertake life-saving activities ranging from fundamental…
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S
Manager, Software Development, Geoscience
Seequent
Toronto, ON · Canada Toronto ON
- Full-time
…teams delivering scalable, secure, and high-quality software solutions in Geophysics. The role translates strategic objectives into actionable plans while balancing technical leadership,…
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UL
eDiscovery Case Manager
Urban Legal Recruitment Inc.
Calgary, AB · Greater Calgary Metropolitan Area
- Full-time
Our esteemed client, one of Canada’s leading national law firms, is seeking an experienced eDiscovery Case Manager to join its Calgary office.
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Team Leader, Advanced Technology Group
BRP
Sherbrooke, QC
- Full-time
…employee working within the CTA, you will report to the Project Manager for the Advanced Technology and Electrical…
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Enterprise Architect
BRP
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
We are looking for an Enterprise Architect (EA) who will report to the manager of Enterprise & Solution Architecture. As an EA-Cybersecurity, you will play a pivotal role in shaping,…
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Manager, Corporate Accounting
WildBrain
Toronto, ON
- $110,000 to $120,000 CAD / year
- Full-time
WildBrain is seeking a Manager, Corporate Accounting to lead key areas of the monthly, quarterly, and annual close. This role oversees a team of financial and senior financial analysts and…
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System Configuration Specialist / Spécialiste en configuration de systèmes (CS003)
Potenco
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
Reporting to the Regional Installation Manager, the System Configuration Specialist plays a key role in supporting Our Client's operations by configuring, troubleshooting, and maintaining…
Added 1 min ago
UO
Mechanical Engineer
University of Alaska Fairbanks Petroleum Engineering
Engineer, BC
- Full-time
Communicates technical work through documentation, design reviews, and presentations
Added 1 min ago
EI
Technical Program Manager
Extend Information Systems Inc.
Mississauga, ON
- Full-time
We are looking for an experienced Project/Program Manager with strong delivery management skills, expertise in Agile methodologies (Scrum and SAFe), and the ability to drive initiatives…
Added 1 min ago
RC
Technical Program Manager
Reuben Cooley Inc.
Mississauga, ON
- Full-time
We are looking for an experienced Project/Program Manager with strong delivery management skills, expertise in Agile methodologies (Scrum and SAFe), and the ability to drive initiatives…
Added 16 mins ago
WI
HSE Site Representative
WSP in Canada
YT · Yukon Territory, Canada
- Full-time
With an unmatched breadth and depth of engineering, advisory and science-based expertise, our global minds unite to power local solutions.
Added 16 mins ago
WM
310T Apprentice Level 2+ (Second shift).
Waste Management, Inc. (WM)
Brampton, ON
- Full-time
…fact, many of our leaders began their careers in frontline and technical roles, reflecting our commitment to developing talent from…
Added 16 mins ago
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Project Manager - Land Development
Arcadis
Markham, ON
- Full-time
Arcadis is the world's leading company delivering sustainable design, engineering, and consultancy solutions for natural and built assets.
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Senior Counsel, Wealth Management
BMO
Toronto, ON · FCP
- Full-time
Applies expertise and thinks creatively to address unique or ambiguous situations and to find solutions to multiple, interdependent, complex problems.
Added 16 mins ago
WC
Manager, Software (Embedded & Digital Products)
Wabtec Corporation
London, ON
- Full-time
As the Manager, Software (Embedded & Digital Products), you will report to the Manager, Engineering & Products and lead a multidisciplinary software organization responsible for embedded…
Added 16 mins ago
WM
Network Operations Center Analyst
Wyse Meter Solutions Inc.
Vaughan, ON
- $65,000 to $75,000 CAD / year
- Full-time
Resolve technical problems reported by customers, clients, and cross functional teams, while providing clarity on both the issue and resolution.
Added 16 mins ago
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ASSISTANT MANAGER – ACTUARIAL LIFE | 30046
The Emerald Group Ltd, Search and Selection
London, ON · Bristol-London, ON
- Full-time
The capability to manage concurrent engagements and play a part in shaping and implementing tailored solutions

ASSA ABLOY

Customer Account Manager - Bilingual

ON, Canada
Woodbridge, ON, L4L 3R5, Canada

This position is classified as exempt (salaried) with an hourly pay range of $65,000 to $80,000.

Apply About employer

Applications open in a new tab.

Job details

Pay: This position is classified as exempt (salaried) with an hourly pay range of $65,000 to $80,000.
Apply by: Nov 27, 2026
Experience: 3+ years of Account Management experience supporting custom products
Posting language: English
Posted: Oct 28, 2026

Original job description

Are you fluent in French and English and passionate about providing an exceptional customer experience? Do you enjoy building strong customer relationships, solving problems, and working with technical products? Are you looking for an opportunity where you can partner with Sales and customers to help drive growth?

If you answered yes, we should talk!

This position will be performed onsite Monday through Friday at Fleming and Baron (an ASSA ABLOY company) located in Woodbridge, Ontario.

Come see who we are at: https://www.assaabloy.com/group/en/about-us

Our team is growing and there has never been a more exciting time to join us!

What would you do as our Bilingual Customer Account Manager?

You will be responsible for providing excellent customer support in a technical product environment. You’ll serve customers in both French-speaking and non-French-speaking regions while helping ensure their needs are handled accurately, efficiently, and professionally.

You would also:

Support customer inquiries, pricing and discounts, order entry, order follow-up, and after-sales needs
Review orders for product and pricing accuracy and work with customers to resolve discrepancies
Recommend alternatives when appropriate to help meet customer requirements
Build strong relationships with customers and develop a solid understanding of their needs
Collaborate closely with Sales, teammates, and support departments to deliver a consistent customer experience
Act as a customer advocate within Fleming and Baron, providing timely and accurate updates
Partner with the Sales team to help drive growth and uncover new opportunities with customers

Perform other responsibilities as required

The Skills and Experience you need:

Fluency in French and English

3+ years of Account Management experience supporting custom products
University degree or technology-related diploma
Strong knowledge of customer service principles and practices
Experience using CRM tools, Microsoft Office applications and ERP systems.

Experience successfully supporting customers in a fast-paced B2B environment
Interest in learning technical products and providing technical support and guidance to customers
Strong communication, collaboration, troubleshooting, and problem-solving skills
Ability to take initiative and implement solutions to resolve customer issues
Ability to build positive relationships, manage conflict, and establish credibility internally and externally
Manufacturing and/or building materials product knowledge is considered an asset

This position is classified as exempt (salaried) with an hourly pay range of $65,000 to $80,000. The final pay offered to the successful candidate will depend on experience, skill level, and other qualifications for the role.

What we offer!
We believe in creating opportunities and providing benefits that empower you to grow, thrive, and build a rewarding lifelong career with us. Here is just a sample of what you can look forward to as a member of our team:

Competitive Salary

Paid Vacation, Sick Time, and paid Statutory Holidays

Medical, Dental, Vision, RRSP, Short and Long-term Disability, Life and AD&D Insurance

Tuition Reimbursement, Learning and Career Development opportunities

Employee Assistance Program

Discount portal

Recognition, well-being, and employee experience programs designed to support and celebrate you throughout your career

All benefits and additional compensation are governed by applicable Company policies and plans as they currently exist and may be amended in the future.

Applications for this position will be accepted through 12/31/26, although the Company reserves the right to modify or discontinue the posting at any time.

Questions about this position should be directed to Stephanie Mandato, Senior Talent Acquisition Manager at stephanie.mandato@assaabloy.com.

Every application submitted for this position is personally reviewed by a member of our Door Group Talent Acquisition team, not a chatbot or automated screening tool.

We review applications regularly, so don’t wait!

We are building diverse, inclusive teams, and encourage applications from everyone who can see themselves working with us.

To make sure your personal data is safe, we don’t look at any applications sent by email or post.

Let’s create a safer and more open world - together!

ASSA ABLOY is an Equal Opportunity Employer/Minorities/Females/Disabled/Veteran

We are the ASSA ABLOY Group
Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 63,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces – physical and virtual – safer, more secure, and easier to access.

As an employer, we value results – not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally.

As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.

Apply About employer

More about this job

Responsibilities

Provide accurate, professional customer support in French and English, handling inquiries, pricing, orders, follow-up, and after-sales needs for technical products. Build customer relationships, resolve issues, advocate for customers internally, and partner with Sales and other teams to deliver a consistent experience and identify growth opportunities.

Requirements

Requires fluency in French and English, at least three years of account management experience supporting custom products, and a university degree or technology-related diploma. Candidates should have B2B customer support experience, familiarity with CRM, Microsoft Office, and ERP systems, and strong communication, collaboration, troubleshooting, and problem-solving abilities; manufacturing or building materials knowledge is an asset.

Skills

French-English Fluency
Account Management
Customer Service
Customer Relationship Building
Order Entry and Follow-Up
Pricing and Discounts
CRM Tools
Microsoft Office
ERP Systems
B2B Customer Support
Technical Product Support
Troubleshooting
Problem-Solving
Communication
Conflict Management
Sales Collaboration

Benefits

Paid Vacation
Paid Sick Time
Paid Statutory Holidays
Medical Insurance
Dental Insurance
Vision Insurance
RRSP
Short-Term Disability Insurance
Long-Term Disability Insurance
Life Insurance
Accidental Death and Dismemberment Insurance
Tuition Reimbursement
Learning and Career Development
Employee Assistance Program
Discount Portal
Recognition Programs
Well-Being Programs

Visa sponsorship

Not detected in the job text

Hiring contact

Stephanie Mandato

Hiring contact email

stephanie.mandato@assaabloy.com

Keywords

Account Management
Customer Service
Customer Experience
French
English
B2B
Technical Products
Custom Products
Customer Inquiries
Pricing
Discounts
Order Entry
Order Follow-Up
After-Sales Support
CRM
Microsoft Office
ERP Systems
Sales
Troubleshooting
Problem-Solving
Manufacturing
Building Materials
Customer Advocacy
Conflict Management
Woodbridge, Ontario

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