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Added 4 mins ago
C
Manager Client Advise - Sherbrooke
CIBC
Sherbrooke, QC
- Full-time
As a member of the Personal and Business Banking team, you’ll develop and coach a team of client service and financial service professionals, working towards a shared goal – delivering an…
Added 4 mins ago
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VIP BOH SUPERVISOR
Cineplex
Markham, ON · CPX Markham and VIP
- Part-time
…great food, Cineplex VIP Cinemas offers guests an exceptional service experience in an adults-only environment. Our well-stocked bar offers cocktails, martinis, beer and wine selections.…
Added 4 mins ago
WM
Office Administrator
Waste Management, Inc. (WM)
Brampton, ON
- Full-time
…assigned location. Duties vary from accounting, payroll, customer service, and general office work. Also acts as a backup to Billing Administrators and Customer Service…
Added 4 mins ago
BC
Material Coordinator
Bird Construction
Regina, SK
- Full-time
Maintain strong working relationships with vendors to ensure timely and cost-effective service.
Added 4 mins ago
RB
Manager, Graphic Design, Burger King, Canada
Restaurant Brands International
Toronto, ON · Corp - Toronto Corporate Office
- Full-time
Restaurant Brands International Inc. is one of the world's largest quick service restaurant companies with nearly $49 billion in annual system-wide sales and over 33,000 restaurants in more…
Added 4 mins ago
Senior Manager and Team Lead, Credit Risk, Retail
Scotiabank
ON · Mississauga, ON
…and timely decisions that reflect a high quality of customer service. Decisions credit requests within the risk framework of the Bank while adhering to Bank policy and established exception…
Added 4 mins ago
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Package Handler
Intelcom
Calgary, AB
- Part-time
Intelcom | Dragonfly operates more than 100 sorting stations and runs operations across three continents. As Canada’s leader in last-mile logistics, we have a clear vision: to deliver fast,…
Added 4 mins ago
CT
Warehouse Associate
Canadian Tire (T MacRae Family Sales Ltd)
North Vancouver, BC
- $18.25 to $19.05 CAD / hour
- Full-time
…specialty categories in which the organization is the market leader - automotive parts, accessories and service; sports and leisure products; and home…
Added 4 mins ago
Bilingual Talent Acquisition Advisor (12 Month Contract)
The Canada Life Assurance Company
Winnipeg, MB · London, ON · Toronto, ON · Montreal, QC
Deliver an inclusive and exceptional candidate and hiring leader experience.
Added 4 mins ago
Business Unit Director - Supply Chain
Celestica International LP
Newmarket, ON
Serving as the primary senior leader interface with strategic customer leadership, the Director investigates and resolves complex, high-impact operational and supply chain challenges. This…
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Commercial Roofing Technician
Carboline
Vaughan, ON
- Full-time
Tremco CPG has been a global leader in solving complex waterproofing and roofing challenges since 1928. Weatherproofing Technologies Canada (WTC), Tremco’s service division, is currently…
Added 4 mins ago
Team Lead, System Test Design
Dana Incorporated
Boucherville, QC
Dana is a global leader in the supply of highly engineered driveline, sealing, and thermal-management technologies that improve the efficiency and performance of vehicles with both…
Added 5 mins ago
BG
Supervisor, Events - Bar George
Bar George
Montreal, QC
- Full-time
…événement spécial au Bar George, du montage jusqu’au démontage. Leader sur le terrain, il ou elle coordonne l’équipe de service et de bar, assure le respect des normes de service et de…
Added 5 mins ago
UO
Canada Research Chair Tier 2 in Sunflower Breeding and Genetics
University of Manitoba
Winnipeg, MB
- $97,045.08 to $135,863.11 CAD / year
- Full-time
…and is committed to advancing the University of Manitoba as a leader in plant breeding, genetics, variety development, agronomy and food production. The Chair will address many of the most…
Added 5 mins ago
CF
Senior Manager, Military Family Services (Paid Relocation to Cold Lake, AB)
Canadian Forces Morale and Welfare Services
Cold Lake, AB
- $112,490 to $140,650 CAD / year
- Full-time
As a leader within MFS, they will be accountable for ensuring their teams are delivering on strategic initiatives and building key relationships with their peers and staff.
Added 5 mins ago
TC
Full Stack Engineer
Triton Canada
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Triton Canada Inc. is the leader for pre-employment screening and background check solutions in Canada. Since the beginning, Triton has been helping medium to enterprise organizations,…
Added 5 mins ago
CL
Key Account Manager
Canadian Linen / Quebec Linge
Toronto, ON
- Full-time
Canadian Linen & Uniform Service Corp., a Vestis company, provides uniforms and related products to more than 300,000 customers across North America, in virtually every industry. From…
Added 19 mins ago
GA
Electromecanic - Evening Shift
Groupe ADF
Terrebonne, QC
- Full-time
Dive into the world of steel excellence with ADF Group, the world leader in structural steel engineering. We shape the future with our commitment to innovation and quality, pushing the…
Added 19 mins ago
CC
Retail Shift Leader
Canna Cabana
Burlington, ON · Guelph Line, Burlington, ON
- $17.95 to $19.5 CAD / hour
- Part-time
Be the sales and customer service leader/role model in the absence of SM/ASM
Added 19 mins ago
A
Senior Civil/Environmental Engineer - (building abatement)
AECOM
AB · Edmonton, Alberta
- $128,000 to $165,000 CAD / year
- Full-time
…resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase…
Added 19 mins ago
CB
Warehouse Associate
Cornerstone Building Brands
Saskatoon, SK
- Full-time
…services. We establish a reputation for innovation, quality and service that differentiates us from our competitors and enables us to tailor products and services to be the market…
Added 19 mins ago
Director of Care - LPN
Optima Living
Red Deer, AB
Develops interdisciplinary care and service plans and other case management tools.
Added 19 mins ago
Employment Consultant - Integrated Employment Services (Newmarket)
ACCES Employment
Newmarket, ON
ACCES Employment is a leader in connecting qualified jobseekers from diverse backgrounds with employers across the Greater Toronto Area (GTA), Ontario, and Canada. ACCES helps more than…
Added 35 mins ago
Delivery Driver & Warehouse Team Member
Big Country Pet Co.
Calgary, AB
…proud that our flagship brand, Big Country Raw, is Canada’s leader in the frozen raw pet food category and is one of Canada’s Fastest-Growing Companies. We provide pet parents with…
Added 35 mins ago
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Barman Temps partiel Hilton Québec
Hilton
Quebec, QC
- Part-time
Formation récente en service/préparation de boissons;

ASSA ABLOY

Customer Account Manager - Bilingual

ON, Canada
Woodbridge, ON, L4L 3R5, Canada

This position is classified as exempt (salaried) with an hourly pay range of $65,000 to $80,000.

Apply About employer

Applications open in a new tab.

Job details

Pay: This position is classified as exempt (salaried) with an hourly pay range of $65,000 to $80,000.
Apply by: Nov 27, 2026
Experience: 3+ years of Account Management experience supporting custom products
Posting language: English
Posted: Oct 28, 2026

Original job description

Are you fluent in French and English and passionate about providing an exceptional customer experience? Do you enjoy building strong customer relationships, solving problems, and working with technical products? Are you looking for an opportunity where you can partner with Sales and customers to help drive growth?

If you answered yes, we should talk!

This position will be performed onsite Monday through Friday at Fleming and Baron (an ASSA ABLOY company) located in Woodbridge, Ontario.

Come see who we are at: https://www.assaabloy.com/group/en/about-us

Our team is growing and there has never been a more exciting time to join us!

What would you do as our Bilingual Customer Account Manager?

You will be responsible for providing excellent customer support in a technical product environment. You’ll serve customers in both French-speaking and non-French-speaking regions while helping ensure their needs are handled accurately, efficiently, and professionally.

You would also:

Support customer inquiries, pricing and discounts, order entry, order follow-up, and after-sales needs
Review orders for product and pricing accuracy and work with customers to resolve discrepancies
Recommend alternatives when appropriate to help meet customer requirements
Build strong relationships with customers and develop a solid understanding of their needs
Collaborate closely with Sales, teammates, and support departments to deliver a consistent customer experience
Act as a customer advocate within Fleming and Baron, providing timely and accurate updates
Partner with the Sales team to help drive growth and uncover new opportunities with customers

Perform other responsibilities as required

The Skills and Experience you need:

Fluency in French and English

3+ years of Account Management experience supporting custom products
University degree or technology-related diploma
Strong knowledge of customer service principles and practices
Experience using CRM tools, Microsoft Office applications and ERP systems.

Experience successfully supporting customers in a fast-paced B2B environment
Interest in learning technical products and providing technical support and guidance to customers
Strong communication, collaboration, troubleshooting, and problem-solving skills
Ability to take initiative and implement solutions to resolve customer issues
Ability to build positive relationships, manage conflict, and establish credibility internally and externally
Manufacturing and/or building materials product knowledge is considered an asset

This position is classified as exempt (salaried) with an hourly pay range of $65,000 to $80,000. The final pay offered to the successful candidate will depend on experience, skill level, and other qualifications for the role.

What we offer!
We believe in creating opportunities and providing benefits that empower you to grow, thrive, and build a rewarding lifelong career with us. Here is just a sample of what you can look forward to as a member of our team:

Competitive Salary

Paid Vacation, Sick Time, and paid Statutory Holidays

Medical, Dental, Vision, RRSP, Short and Long-term Disability, Life and AD&D Insurance

Tuition Reimbursement, Learning and Career Development opportunities

Employee Assistance Program

Discount portal

Recognition, well-being, and employee experience programs designed to support and celebrate you throughout your career

All benefits and additional compensation are governed by applicable Company policies and plans as they currently exist and may be amended in the future.

Applications for this position will be accepted through 12/31/26, although the Company reserves the right to modify or discontinue the posting at any time.

Questions about this position should be directed to Stephanie Mandato, Senior Talent Acquisition Manager at stephanie.mandato@assaabloy.com.

Every application submitted for this position is personally reviewed by a member of our Door Group Talent Acquisition team, not a chatbot or automated screening tool.

We review applications regularly, so don’t wait!

We are building diverse, inclusive teams, and encourage applications from everyone who can see themselves working with us.

To make sure your personal data is safe, we don’t look at any applications sent by email or post.

Let’s create a safer and more open world - together!

ASSA ABLOY is an Equal Opportunity Employer/Minorities/Females/Disabled/Veteran

We are the ASSA ABLOY Group
Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 63,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces – physical and virtual – safer, more secure, and easier to access.

As an employer, we value results – not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally.

As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.

Apply About employer

More about this job

Responsibilities

Provide accurate, professional customer support in French and English, handling inquiries, pricing, orders, follow-up, and after-sales needs for technical products. Build customer relationships, resolve issues, advocate for customers internally, and partner with Sales and other teams to deliver a consistent experience and identify growth opportunities.

Requirements

Requires fluency in French and English, at least three years of account management experience supporting custom products, and a university degree or technology-related diploma. Candidates should have B2B customer support experience, familiarity with CRM, Microsoft Office, and ERP systems, and strong communication, collaboration, troubleshooting, and problem-solving abilities; manufacturing or building materials knowledge is an asset.

Skills

French-English Fluency
Account Management
Customer Service
Customer Relationship Building
Order Entry and Follow-Up
Pricing and Discounts
CRM Tools
Microsoft Office
ERP Systems
B2B Customer Support
Technical Product Support
Troubleshooting
Problem-Solving
Communication
Conflict Management
Sales Collaboration

Benefits

Paid Vacation
Paid Sick Time
Paid Statutory Holidays
Medical Insurance
Dental Insurance
Vision Insurance
RRSP
Short-Term Disability Insurance
Long-Term Disability Insurance
Life Insurance
Accidental Death and Dismemberment Insurance
Tuition Reimbursement
Learning and Career Development
Employee Assistance Program
Discount Portal
Recognition Programs
Well-Being Programs

Visa sponsorship

Not detected in the job text

Hiring contact

Stephanie Mandato

Hiring contact email

stephanie.mandato@assaabloy.com

Keywords

Account Management
Customer Service
Customer Experience
French
English
B2B
Technical Products
Custom Products
Customer Inquiries
Pricing
Discounts
Order Entry
Order Follow-Up
After-Sales Support
CRM
Microsoft Office
ERP Systems
Sales
Troubleshooting
Problem-Solving
Manufacturing
Building Materials
Customer Advocacy
Conflict Management
Woodbridge, Ontario

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