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Added 12 mins ago
QP
Operations Coordinator
QuadReal Property Group
AB · Edmonton
- Full-time
QuadReal Property Group is a global real estate investment, development and operating company headquartered in Vancouver, British Columbia. Its assets under management are $98.5 billion.…
Added 12 mins ago
Propane Specialist - Driver
Superior Plus Propane Talent Acquisition
Moncton, NB
Opportunity: A continuous focus on professional development with many opportunities for training & career growth.
Added 12 mins ago
H
Executive Director
HealthCareersInSask.ca
Cupar, SK
- Full-time
…your application, you consent to your application history and talent profile being shared with Human Resources and the applicable hiring…
Added 12 mins ago
F
Regional Operations Manager - GTA
Foodtastic
ON · Missisauga, Ontario
- Full-time
Regional Operations Manager - Summary of the Role
Added 12 mins ago
TT
GTM (Go-To-Market) Partner
Tundra Technical Solutions
Toronto, ON
- $50,000 to $65,000 CAD / year
- Full-time
Since 2004, Tundra's mission to become the world's number one choice for top talent has been relentless. As we thrive in dynamic markets like North America, the UK, Ireland, and Asia, our…
Added 12 mins ago
AE
Pattern Making Lead
Arc'teryx Equipment
North Vancouver, BC
- Full-time
Supporting the Manager, Pattern Making and Director, Product Development in building, coaching, and guiding a high performing team of technical Pattern Makers, and owning the day-to-day…
Added 27 mins ago
A
Pattern Making Lead
ARC'TERYX
North Vancouver, BC
- Full-time
Supporting the Manager, Pattern Making and Director, Product Development in building, coaching, and guiding a high performing team of technical Pattern Makers, and owning the day-to-day…
Added 27 mins ago
R
Project Manager - AdFarm
RR46
Calgary, AB
- Full-time
As the Project Manager, you are responsible for supporting work as it moves through all phases of projects through the internal process of the agency and within the delivery of…
Added 27 mins ago
T
Senior Analyst, Reporting - Model Management and Analytics (5600)
TD
Toronto, ON
- Full-time
Reporting to the Sr. Manager, Capital Reporting and ECL staging of MMA, this role will work closely with the Model Development team, Chief Accountant's team, Enterprise Risk Management and…
Added 27 mins ago
M
Sr. Manager, Workforce Readiness
McKesson
Mississauga, ON
- Full-time
The Workforce Readiness team is seeking a Senior Manager of Workforce Readiness to accelerate adoption, alignment, and engagement across the McKesson Technology Acceleration Program (MTAP).…
Added 27 mins ago
M
Rooms Operations Supervisor-Housekeeping
Marriott
Calgary, AB
- Full-time
…process. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and…
Added 27 mins ago
M
Coffee Bar Attendant-Part Time
Marriott
NS · Halifax, NS
- Part-time
…procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and…
Added 42 mins ago
C
VIP BOH SUPERVISOR
Cineplex
Markham, ON · CPX Markham and VIP
- Part-time
…energetic, experienced individuals who are looking for growth and development in the food and beverage…
Added 42 mins ago
BC
Project Manager - Buildings West
Bird Construction
Edmonton, AB
- Full-time
Lead in the recruitment of new talent and support the development of personnel through on-going coaching and mentoring to ensure effective, safe project delivery and individual career…
Added 42 mins ago
Human Resources Advisor
Domtar Products
Skookumchuck, BC
Work with the HR Manager in the development and communication of human resources business, processes, policies and programs
Added 42 mins ago
RB
Manager, Graphic Design, Burger King, Canada
Restaurant Brands International
Toronto, ON · Corp - Toronto Corporate Office
- Full-time
Restaurant Brands International is looking for a Manager, Graphic Design to join the Burger King Canada team. This is an exciting opportunity working alongside the Marketing team, leading…
Added 42 mins ago
FF
Senior Manager, Financial Risk Management
Foresters Financial
Toronto, ON
- Full-time
The Senior Manager, Financial Risk Management, is responsible for strengthening the enterprise-wide risk management capability, with a primary focus on capital risk, model risk, and…
Added 42 mins ago
Production Supervisor
Aecon
Cambridge, ON
Are intentional when it comes to investing in your development. We help you build your career and advance your skills through our Aecon University, tuition reimbursement, and Leadership…
Added 42 mins ago
PG
Manager, Media Planning
Publicis Groupe Holdings B.V
Toronto, ON
- Full-time
Extensive Learning & Development opportunities, including more than 15,000 learning programs via our online learning platform as well as a Professional Development Allowance
Added 42 mins ago
CH
Co-ordinator, Growth Services
Co-operative Housing Federation of Canada (CHF Canada)
Ottawa, ON
- Full-time
Under the direction of the Manager, Co-operative Housing Growth and Development, the Co-ordinator, Growth Services supports initiatives that build capacity, strengthen team coordination,…
Added 57 mins ago
MF
Manager, Mortgage Operations
Mackenzie Financial Corporation
Toronto, ON · Greater Toronto, ON
- Other
Join our team to engage in continuous learning and skill development in a supportive environment. Experience the best of both worlds with our hybrid work environment, where you spend three…
Added 57 mins ago
RB
Relationship Manager, Commercial Financial Services
Royal Bank of Canada
Thunder Bay, ON
- Full-time
As our Relationship Manager Intern, you are in a proactive, face-to-face client relationship role in RBC’s Commercial Banking platform. The program is based primarily in a Commercial Centre…
Added 57 mins ago
RB
Assistant Branch Manager
Royal Bank of Canada
Prince George, BC
- Full-time
As an Assistant Branch Manager, you motivate and coach a high-performing team of Advisors in a dynamic, high-volume, and rewarding marketplace, while establishing and achieving team…
Added 57 mins ago
LI
Scaled Customer Success Manager
Loopio Inc.
Remote, Canada
- $70,000 to $85,000 CAD / year
- Full-time
- Remote
Your manager supports your development by providing ongoing feedback and regular 1-on-1s, we leverage Lattice for our 1:1s and performance conversations
Added 57 mins ago
R(
Assistant Store Manager - West Oaks Mall
Reitmans (Canada) Ltée/Ltd
Abbotsford, BC
- Full-time
Talent Support & Development: Participate in hiring, onboarding, and training team members. Support succession planning and contribute to performance management processes.

ASSA ABLOY

Customer Account Manager - Bilingual

ON, Canada
Woodbridge, ON, L4L 3R5, Canada

This position is classified as exempt (salaried) with an hourly pay range of $65,000 to $80,000.

Apply About employer

Applications open in a new tab.

Job details

Pay: This position is classified as exempt (salaried) with an hourly pay range of $65,000 to $80,000.
Apply by: Nov 27, 2026
Experience: 3+ years of Account Management experience supporting custom products
Posting language: English
Posted: Oct 28, 2026

Original job description

Are you fluent in French and English and passionate about providing an exceptional customer experience? Do you enjoy building strong customer relationships, solving problems, and working with technical products? Are you looking for an opportunity where you can partner with Sales and customers to help drive growth?

If you answered yes, we should talk!

This position will be performed onsite Monday through Friday at Fleming and Baron (an ASSA ABLOY company) located in Woodbridge, Ontario.

Come see who we are at: https://www.assaabloy.com/group/en/about-us

Our team is growing and there has never been a more exciting time to join us!

What would you do as our Bilingual Customer Account Manager?

You will be responsible for providing excellent customer support in a technical product environment. You’ll serve customers in both French-speaking and non-French-speaking regions while helping ensure their needs are handled accurately, efficiently, and professionally.

You would also:

Support customer inquiries, pricing and discounts, order entry, order follow-up, and after-sales needs
Review orders for product and pricing accuracy and work with customers to resolve discrepancies
Recommend alternatives when appropriate to help meet customer requirements
Build strong relationships with customers and develop a solid understanding of their needs
Collaborate closely with Sales, teammates, and support departments to deliver a consistent customer experience
Act as a customer advocate within Fleming and Baron, providing timely and accurate updates
Partner with the Sales team to help drive growth and uncover new opportunities with customers

Perform other responsibilities as required

The Skills and Experience you need:

Fluency in French and English

3+ years of Account Management experience supporting custom products
University degree or technology-related diploma
Strong knowledge of customer service principles and practices
Experience using CRM tools, Microsoft Office applications and ERP systems.

Experience successfully supporting customers in a fast-paced B2B environment
Interest in learning technical products and providing technical support and guidance to customers
Strong communication, collaboration, troubleshooting, and problem-solving skills
Ability to take initiative and implement solutions to resolve customer issues
Ability to build positive relationships, manage conflict, and establish credibility internally and externally
Manufacturing and/or building materials product knowledge is considered an asset

This position is classified as exempt (salaried) with an hourly pay range of $65,000 to $80,000. The final pay offered to the successful candidate will depend on experience, skill level, and other qualifications for the role.

What we offer!
We believe in creating opportunities and providing benefits that empower you to grow, thrive, and build a rewarding lifelong career with us. Here is just a sample of what you can look forward to as a member of our team:

Competitive Salary

Paid Vacation, Sick Time, and paid Statutory Holidays

Medical, Dental, Vision, RRSP, Short and Long-term Disability, Life and AD&D Insurance

Tuition Reimbursement, Learning and Career Development opportunities

Employee Assistance Program

Discount portal

Recognition, well-being, and employee experience programs designed to support and celebrate you throughout your career

All benefits and additional compensation are governed by applicable Company policies and plans as they currently exist and may be amended in the future.

Applications for this position will be accepted through 12/31/26, although the Company reserves the right to modify or discontinue the posting at any time.

Questions about this position should be directed to Stephanie Mandato, Senior Talent Acquisition Manager at stephanie.mandato@assaabloy.com.

Every application submitted for this position is personally reviewed by a member of our Door Group Talent Acquisition team, not a chatbot or automated screening tool.

We review applications regularly, so don’t wait!

We are building diverse, inclusive teams, and encourage applications from everyone who can see themselves working with us.

To make sure your personal data is safe, we don’t look at any applications sent by email or post.

Let’s create a safer and more open world - together!

ASSA ABLOY is an Equal Opportunity Employer/Minorities/Females/Disabled/Veteran

We are the ASSA ABLOY Group
Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 63,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces – physical and virtual – safer, more secure, and easier to access.

As an employer, we value results – not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally.

As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.

Apply About employer

More about this job

Responsibilities

Provide accurate, professional customer support in French and English, handling inquiries, pricing, orders, follow-up, and after-sales needs for technical products. Build customer relationships, resolve issues, advocate for customers internally, and partner with Sales and other teams to deliver a consistent experience and identify growth opportunities.

Requirements

Requires fluency in French and English, at least three years of account management experience supporting custom products, and a university degree or technology-related diploma. Candidates should have B2B customer support experience, familiarity with CRM, Microsoft Office, and ERP systems, and strong communication, collaboration, troubleshooting, and problem-solving abilities; manufacturing or building materials knowledge is an asset.

Skills

French-English Fluency
Account Management
Customer Service
Customer Relationship Building
Order Entry and Follow-Up
Pricing and Discounts
CRM Tools
Microsoft Office
ERP Systems
B2B Customer Support
Technical Product Support
Troubleshooting
Problem-Solving
Communication
Conflict Management
Sales Collaboration

Benefits

Paid Vacation
Paid Sick Time
Paid Statutory Holidays
Medical Insurance
Dental Insurance
Vision Insurance
RRSP
Short-Term Disability Insurance
Long-Term Disability Insurance
Life Insurance
Accidental Death and Dismemberment Insurance
Tuition Reimbursement
Learning and Career Development
Employee Assistance Program
Discount Portal
Recognition Programs
Well-Being Programs

Visa sponsorship

Not detected in the job text

Hiring contact

Stephanie Mandato

Hiring contact email

stephanie.mandato@assaabloy.com

Keywords

Account Management
Customer Service
Customer Experience
French
English
B2B
Technical Products
Custom Products
Customer Inquiries
Pricing
Discounts
Order Entry
Order Follow-Up
After-Sales Support
CRM
Microsoft Office
ERP Systems
Sales
Troubleshooting
Problem-Solving
Manufacturing
Building Materials
Customer Advocacy
Conflict Management
Woodbridge, Ontario

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