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Added 1 min ago
R
Inside Sales Representative–Alliance Regina
REXEL
Regina, SK
- Full-time
…self-motivated individual to become an integral part of the Inside Automation Support team at our National Service Centre. If you thrive in a dynamic team environment and enjoy being…
Added 16 mins ago
TS
Thrift Store Clerk
The Salvation Army Canada and Bermuda Territory
Acton, ON
- Part-time
Contribute to meeting store sales targets; provide efficient, courteous customer service; use tact when dealing with difficult customers.
Added 16 mins ago
TS
Donation Associate
The Salvation Army Canada and Bermuda Territory
Georgetown, ON
- Part-time
Contribute to meeting store sales targets; provide efficient courteous customer service; use tact when dealing with difficult customers.
Added 16 mins ago
Delivery Driver
Talent Acquisition/Human Resources, The Aaron's Family of Companies
Hamilton, ON
We are Aaron’s - an industry leader in the sales and lease-to-own retail industry known for quality brand names and superior customer service. We provide our team members the opportunity to…
Added 16 mins ago
TS
Thrift Store Clerk
The Salvation Army in Canada
Acton, ON
- Part-time
Contribute to meeting store sales targets; provide efficient, courteous customer service; use tact when dealing with difficult customers.
Added 16 mins ago
CB
07566 INSIDE SALES
CosmoProf Beauty
Calgary, AB
- Part-time
1 + years retail sales/customer service experience preferred
Added 16 mins ago
TS
Donation Associate
The Salvation Army in Canada
Georgetown, ON
- Part-time
Contribute to meeting store sales targets; provide efficient courteous customer service; use tact when dealing with difficult customers.
Added 16 mins ago
TH
Merchandising Associate Part Time - CAMBRIDGE (6am start required)
The Home Depot Canada
Cambridge, ON
- Part-time
Merchandising Execution Associates (MEAs) perform in-store merchandising service activities such as merchandising projects, planogram maintenance, overhead organization, and display/signage…
Added 17 mins ago
CB
07405 Inside Sales
CosmoProf Beauty
AB · Edmonton, AB
- Part-time
The Sales Associate/Beauty Advisor will focus on one primary objective – creating a memorable shopping experience for our customers. We are continually searching for passionate beauty…
Added 17 mins ago
TH
Merchandising Execution Team Associate Part Time - 7065 South Common
The Home Depot Canada
AB · Edmonton, AB
- Part-time
Merchandising Execution Associates (MEAs) perform in-store merchandising service activities such as merchandising projects, planogram maintenance, overhead organization, and display/signage…
Added 31 mins ago
GI
Inside Salesperson | Vendeur interne (Entrepreneurs)
Guillevin International
Quebec, QC · Dubo - Québec
- Full-time
Promptly inform the appropriate person (business center manager, outside sales representative) of customer comments concerning price, products, service, etc;
Added 46 mins ago
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Sr. Renewals Specialist
Fortra
ON · Canada-Ontario
- Full-time
We are seeking a results-oriented and customer-focused Senior Renewals Specialist to join our global Customer Operations team. In this role, you will be responsible for driving customer…
Added 47 mins ago
TH
Merchandising Associate Part Time - CAMBRIDGE (6am start required)
The Home Depot
Cambridge, ON
- Part-time
Merchandising Execution Associates (MEAs) perform in-store merchandising service activities such as merchandising projects, planogram maintenance, overhead organization, and display/signage…
Added 1 hour ago
Inside Technical Sales Rep
ASSA ABLOY
Vaughan, ON
Record Canada is a leading provider of automated pedestrian door solutions, dedicated to delivering exception customer experiences. We are seeking a motivated Inside Technical Sales…
Added 1 hour ago
Territory Sales Manager
Jeld-Wen Inc.
Dufferin, MB
JELD-WEN is currently seeking a Territory Sales Manager to support our continued growth in Manitoba. This role focuses on maximizing sales with existing customers while actively pursuing…
Added 1 hour ago
S
Senior Software Engineer
SalesJack
Remote, Canada
- $160,000 to $200,000 CAD / year
- Full-time
- Remote
SalesJack is a fast-growing, profitable sales software platform (CRM, Prospecting Service) purpose-built for independent businesses in the construction supply industry. Our team and…
Added 1 hour ago
R
Client Advisor
RBC
Stonewall, MB
- Part-time
As an RBC Ambassador inside our branches, you will put clients first and find solutions to their individual needs. You will champion the RBC brand and drive business by supporting new…
Added 1 hour ago
O
Inside Sales Representative
OPENLANE
Saskatoon, SK
- Full-time
We are seeking an Inside Sales Representative with experience in maintaining and increasing dealer consignment and purchase activity. You will be part of an Inside Sales team responsible…
Added 1 hour ago
GF
Customer Service Representative (Motivator) - Halifax Barrington Place
GoodLife Fitness
Halifax, NS
- Part-time
Previous customer service and sales experience an asset
Added 1 hour ago
GF
Customer Service Representative (Motivator) - Calgary Deerfoot City
GoodLife Fitness
Calgary, AB
- Part-time
Previous customer service and sales experience an asset
Added 1 hour ago
GF
Overnight Customer Service Representative (Motivator) - Ottawa St Laurent Centre
GoodLife Fitness
Ottawa, ON
- Part-time
Previous customer service and sales experience an asset
Added 1 hour ago
DR
Inside Sales Representative
Dawn Recruiting Agency
Ottawa, ON
- Full-time
Previous sales or customer service experience is an asset but not required.
Added 1 hour ago
AA
Livreur
Advance Auto Parts
Chambly, QC
- Full-time
Sales aptitude and customer service orientation
Added 1 hour ago
B
Business Development Representative
Billennium
Mississauga, ON
- Full-time
✔ 1-3+ years of BDR, SDR, Inside Sales, or customer-facing experience
Added 1 hour ago
CSSR2
UFA Co-operative Ltd.
Fort Saskatchewan, AB
Reporting to the Store Manager, the Customer Sales and Service Representative 2 (CSSR 2) is responsible for serving and assisting customers in the selection and purchase of goods and…

ASSA ABLOY

Inside Technical Sales Rep

Vaughan, ON, L4J 8X9, Canada

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Job details

Experience: 3–5 years of experience in training, technical sales, customer service, or a related role.
Posting language: English
Posted: Nov 9, 2026

Original job description

Record Canada is a leading provider of automated pedestrian door solutions, dedicated to delivering exception customer experiences. We are seeking a motivated Inside Technical Sales Representative to drive sales growth and support customers with technical product solutions. This role combines relationship building, consultative selling, and product expertise to identify customer needs, provide recommendations, and deliver exceptional service in a fast-paced environment

The Role:

The Inside Technical Sales Representative is responsible for providing technical and commercial support to the Sales Directors and customers across Record Canada's key market segments, including Automatic Door Distributors, Contract Hardware, and Wholesale.

This role serves as a central resource for product expertise, customer support, training, special projects, pricing administration, and digital sales initiatives. The successful candidate will develop a thorough understanding of Record Canada's products, customers, and sales processes while supporting the continued growth of the business.

Key Responsibilities:

Product Training & Development

Deliver product training for customers, installers, and internal teams in person, virtually, and on-site.
Create and update training materials, including presentations, manuals, videos, and e-learning content.
Support AAADM training and certification programs.
Assess training effectiveness and provide ongoing refresher training.
Maintain expertise in product lines, new product launches, industry codes, standards, and market trends.

Technical Sales Support

Provide technical product support to customers, installers, and sales teams.
Assist with product selection, specifications, quotations, and application recommendations.
Coordinate custom solutions with internal departments.
Resolve customer inquiries, technical challenges, and product-related issues.
Build relationships with industry associations and standards organizations.

Sales & Business Development Support

Partner with Sales Directors on business development initiatives and strategic projects.
Participate in customer meetings and support key customer accounts.
Assist with pricing administration and sales opportunity follow-up.
Conduct market research and competitive analysis to support sales growth.

Digital & Process Improvement

Support the adoption and enhancement of digital sales tools and web-based platforms.
Assist with AI initiatives and process improvement projects.
Identify opportunities to improve customer experience and operational efficiency.
Maintain accurate customer and sales activity records within CRM systems.

Collaboration & Communication

Collaborate with Product, Sales, and Customer Success teams to ensure accurate and current product information.
Support product launches and communicate updates across internal and external stakeholders.

Travel

Travel throughout Canada (approximately 30%) to:
- Deliver customer and partner training.
- Support sales meetings and strategic customer visits.
- Attend industry events, trade shows, and certification programs.

What You Will Need:

Education & Experience

Bachelor’s degree preferred in Business, Engineering, Technical Sales, Marketing, or a related field.
3–5 years of experience in training, technical sales, customer service, or a related role.
Experience in the automatic door, building products, construction hardware, or industrial distribution industries is an asset.

Technical Knowledge

Strong mechanical, electro-mechanical, and technical aptitude.
Knowledge of automated entrance systems is preferred.
Ability to quickly learn, understand, and communicate complex product information.
Proficient with Microsoft Office, CRM systems, webinar platforms, and digital sales tools.
Comfortable leveraging emerging technologies, including AI applications.

Training & Communication Skills

Strong presentation, facilitation, and customer-facing communication skills.
Ability to translate technical concepts into clear, practical training.
Experience developing training content and instructional materials; instructional design experience is an asset.
Video production, graphic design, and multilingual capabilities are considered assets.

Professional Competencies

Strong customer focus and relationship-building skills.
Excellent organizational, analytical, and problem-solving abilities.
Ability to manage multiple priorities and work independently or collaboratively.
Professional, results-oriented, and committed to continuous improvement.

Language & Travel Requirements

Fluent in English (written and verbal); French is a strong asset.

Valid driver’s license and ability to travel throughout Canada (approximately 30%).
Flexibility to support training, customer events, and trade shows outside regular business hours as needed.

Why Join Us?

Opportunity to be a key contributor to Record USA's sales growth and customer success.
Collaborative and supportive team environment with industry-leading products and solutions.
Competitive salary, commission opportunities, and comprehensive benefits package.
Ongoing training and professional development to strengthen your technical and sales expertise.
Career advancement opportunities within a growing organization.

If you are a driven sales professional with a passion for building customer relationships, solving technical challenges, and delivering results, we invite you to apply and join the team at Record USA!

We are the ASSA ABLOY Group
Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 63,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces – physical and virtual – safer, more secure, and easier to access.

As an employer, we value results – not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally.

As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.

Apply About employer

More about this job

Responsibilities

The Inside Technical Sales Representative provides technical and commercial support to sales directors and customers while delivering product training and managing sales initiatives. This role involves building relationships, conducting market research, and collaborating with internal teams to ensure operational efficiency and customer satisfaction.

Requirements

Candidates should possess a bachelor's degree in a relevant field and 3-5 years of experience in technical sales or training. Strong mechanical aptitude, proficiency with CRM systems, and the ability to travel throughout Canada are essential for this position.

Skills

Technical sales
Product training
Mechanical aptitude
Electro-mechanical knowledge
CRM systems
Presentation skills
Instructional design
Market research
Competitive analysis
Project management
Problem-solving
Communication
Strategic planning
Digital sales tools

Benefits

Competitive salary
Commission opportunities
Professional development
Training

Visa sponsorship

Not detected in the job text

Keywords

Technical sales
Inside sales
Product training
AAADM
CRM
Mechanical aptitude
Electro-mechanical
Market research
Competitive analysis
Instructional design
Digital sales tools
Construction hardware
Industrial distribution
Customer success
Business development
Pricing administration
Strategic projects
Process improvement
AI initiatives

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