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Added 2 hours ago
C
Operations Supervisor - Security Systems
Convergint
Burnaby, BC · CA BC Burnaby
- Full-time
…responsibility for customer satisfaction on all install and service…
Added 2 hours ago
C
Service Manager
Convergint
Toronto, ON · CA ON Etobicoke
- Full-time
…Overall responsibility for customer satisfaction on all service accounts. Acts as a leader and helps the Sales Manager set expectations that drive the overall…
Added 2 hours ago
C
Senior Site Reliability Engineer (Edge Security)
Cvent
Fredericton, NB
- Full-time
…deployments, Shield Advanced policy configuration via AWS Firewall Manager (FMS), and CloudFront distribution management across multiple AWS…
Added 3 hours ago
NL
Technical Buyer
NET LIP
Vaughan, ON
- Full-time
Communicate status changes or delivery risks to the Purchasing Manager and relevant team members as required.
Added 4 hours ago
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Customer Success Manager - Enterprise
Fours
Vancouver, BC
- $100,000 to $120,000 CAD / year
- Full-time
We're hiring an Enterprise Customer Success Manager to join our growing CS team. You'll own a portfolio of strategic enterprise accounts, serving as the primary point of contact and driving…
Added 4 hours ago
F
Customer Success Manager - SMB
Fours
Vancouver, BC
- Full-time
We're hiring an SMB Customer Success Manager (Eastern Time) to join our growing CS team. You'll own a book of approximately 50–70 SMB accounts (up to $25K ARR per account, totaling 1M+…
Added 9 hours ago
FI
Field Marketing Manager
Fulfillment IQ
Remote, Canada
- $75,000 to $90,000 CAD / year
- Full-time
- Remote
Fulfillment IQ (FIQ) is a supply chain engineering and transformation company that helps brands, retailers, and 3PLs design, build, and scale high-performance logistics operations.
Added 9 hours ago
FI
Content Marketing Manager
Fulfillment IQ
Remote, Canada
- $85,000 to $100,000 CAD / year
- Full-time
- Remote
Fulfillment IQ (FIQ) is a supply chain engineering and transformation company that helps brands, retailers, and 3PLs design, build, and scale high-performance logistics operations.
Added 10 hours ago
FI
Senior Marketing Manager
Fulfillment IQ
Remote, Canada
- $115,000 to $130,000 CAD / year
- Full-time
- Remote
Fulfillment IQ (FIQ) is a supply chain engineering and transformation company that helps brands, retailers, and 3PLs design, build, and scale high-performance logistics operations.
Added 11 hours ago
SA
Senior Customer Success Manager
STAN AI
Toronto, ON · North York, ON
- $100,000 to $135,000 CAD / year
- Full-time
We are looking for a Senior Customer Success Manager who is obsessed with turning users into lifelong advocates. In this role, you will own the end-to-end post-sales journey for our most…
Added 18 hours ago
Account Manager
Amrize
AB · Calgary, AB
The Accounts Manager is responsible for building and maintaining relationships with the market’s midsized strategic account holders, while also providing pricing, technical sales support,…
Added 1 day ago
HH
Senior AI Automation & Platform Architect
Health Hue Digital
Remote, Canada
- Full-time
- Remote
…plastic surgery and medical spa clients. This is not a settings-manager role; it is an engineering-first…
Added 1 day ago
BI
Outside Sales Representative – North/Central Alberta
Bray International, Inc.
AB · Edmonton, AB
- Full-time
Promote Bray products and solutions through customer visits, technical presentations, engineering seminars, plant tours, and product training sessions with industrial and commercial…
Added 1 day ago
BI
Technical Inside Sales Manager
Bray International, Inc.
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
The Technical Inside Sales Manager is the main point of contact for customer support within the inside sales department. This role supervises the inside sales and customer service teams for…
Added 1 day ago
I
Senior Product Manager - QuickBooks Workforce Solutions Mid Market
Intuit
Toronto, ON
- Full-time
Intuit's Global Business Solutions Group (GBSG) is seeking a Senior Product Manager to join our Workforce Solutions Product Management organization within the Employment Policies…
Added 1 day ago
Accounts Payable Technician - Freight
PFX Group
Milton, ON
Reporting to the Manager, the Accounts Payable Technician plays a key role in ensuring timely and accurate invoice posting through effective processes.
Added 1 day ago
AW
Sr. Enterprise Sales Manager, Financial Services (Banking, Wealth management, Payments, Insurance)
Amazon Web Services (AWS)
Toronto, ON
- Full-time
…adoption, and market penetration in enterprise financial services accounts within the local geography. Your responsibilities will include building and managing a highly talented sales team…
Added 2 days ago
V
Specialist, Procurement & Supply Chain Process Governance, Risk and Controls
Vale
Canada
- Full-time
This is a permanent position reporting to the Manager, Supply Chain Governance, Controls and Inventory Strategy. The Specialist will play a key role within Vale Base Metals' Procurement and…
Added 2 days ago
RI
Product Manager (Accounting & ERP)
Remarcable, Inc.
Remote, Canada
- $100,000 to $150,000 CAD / year
- Full-time
- Remote
…and a rapidly scaling business, we’re looking for a Product Manager who is excited to lead and scale our core Procure-to-Pay (P2P) and accounting integration…
Added 2 days ago
Sales Manager, North America (Canada West Coast)
Wenco (a Hitachi Construction Machinery subsidiary)
Richmond, BC
Reporting to the Regional Manager, the Sales Manager role is responsible for driving revenue generation primarily through the acquisition of new clients within their designated region. In…
Added 2 days ago
E
Senior Financial Planning Analyst
ecobee
Toronto, ON
- Full-time
Our finance team is looking for a Senior Financial Analyst reporting to the Manager FP&A to join the team. You are an experienced finance professional who works independently and builds…
Added 2 days ago
B
Buyer, Equipment and Data Centre Sourcing
Bell
Toronto, ON
- Full-time
Collaborate with Accounts Payable, receiving, project controls, and suppliers to resolve purchase-order, receipt, and invoice discrepancies; support timely payment; and ensure goods and…
Added 2 days ago
JC
Security Project Manager
Johnson Controls
Brampton, ON · CAN ON Brampton Paget Road
- Full-time
The National Project Manager is an integral part of our national operations group, and acts as project leader to plan, execute, and complete access control, CCTV, intrusion alarm and…
Added 2 days ago
K
Senior Customer Success Manager
KORE
Canada
- $93,772 to $118,738 CAD / year
The Strategic Customer Success Manager is responsible for the customer journey, building loyalty, and developing close, long-term client relationships with our strategic customers. In this…
Added 2 days ago
Project Coordinator
Aecon
Gibbons, AB
Reporting to the Project Manager, the Project Coordinator supports the day‑to‑day execution of the project by assisting with cost tracking, productivity analysis, change management and…

ASSA ABLOY

National Accounts Manager

London, ON, N5V 4K8, Canada
Mississauga, ON, L5T 1L6, Canada

Apply About employer

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Job details

Posting language: English
Posted: Nov 2, 2026

Original job description

Position: National Accounts Manager Location: Dock Products Canada Inc. Mississauga, ON Department: National Accounts Industry: Loading Dock Equipment, Industrial Doors & Access Solutions

Drive National Account Growth Across Canada with Dock Products Canada Dock Products Canada is seeking an experienced and results-driven National Accounts Manager to develop, manage, and grow strategic customer relationships across Canada.

As a key member of our National Accounts team, you will be responsible for identifying new opportunities, expanding existing customer partnerships, generating revenue growth, and delivering value-added solutions to some of Canada's largest organizations. This is a highly visible sales leadership role that combines strategic account management, business development, and consultative selling within the loading dock, industrial door, and access solutions industry.

The successful candidate will have a proven track record of managing large accounts, developing long-term customer relationships, and driving revenue growth through solution-based selling.

Key Responsibilities

Manage and grow relationships with assigned national and strategic accounts across Canada.
Develop strong relationships with key customer contacts including Operations, Facilities, Procurement, Maintenance, Engineering, and Construction teams.
Conduct regular customer visits, facility assessments, and business review meetings.
Act as the primary point of contact for customer inquiries, opportunities, and escalations.
Develop and execute account growth strategies to increase revenue, profitability, and customer retention.
Identify and pursue opportunities for equipment upgrades, modernization projects, safety improvements, preventative maintenance programs, and new construction projects.
Generate new business opportunities within existing accounts and targeted national organizations.
Expand customer relationships across multiple locations, departments, and decision-makers.
Achieve sales, margin, and growth targets established by the organization.
Conduct site surveys and customer assessments to identify operational challenges and recommend solutions.
Present solutions that improve facility safety, efficiency, productivity, and performance
Prepare and deliver professional proposals, quotations, presentations, and recommendations.
Collaborate with estimating, operations, service, installation, and leadership teams to develop and execute customer solutions.
Support customer budgeting and long-term capital planning initiatives.
Coordinate national account programs and initiatives across multiple customer locations and company branches.
Monitor customer satisfaction, account performance, and service delivery metrics.
Ensure customer commitments, contractual obligations, and service expectations are achieved.
Maintain regular communication between customers and internal teams to support successful project execution.
Promote Dock Products Canada's full portfolio of loading dock equipment, industrial doors, access solutions, service, and maintenance offerings.
Stay informed of industry trends, competitive activity, and emerging technologies.
Participate in customer events, industry associations, trade shows, and networking opportunities.
Identify market opportunities and provide strategic feedback on customer needs and industry developments.
Maintain accurate CRM records, opportunity pipelines, sales forecasts, and account activity reports.
Travel regularly to customer sites, business reviews, industry events, and strategic meetings throughout Canada.

Qualifications

5+ years of experience in one or more of the following: National Account Management, Project Management, Construction Estimating, Industrial or Technical Sales, Building Products, Material Handling, Facilities Services, Construction Administration
Proven experience managing complex customer relationships.
Strong commercial and business acumen.
Demonstrated ability to manage multiple projects simultaneously.
Strong analytical, organizational, and problem-solving skills.
Exceptional written and verbal communication skills.
Advanced proficiency in Microsoft Office, particularly Excel. o Experience in: Loading dock equipment, Industrial door systems, Commercial construction, Warehousing and distribution environments, Material handling industries
Experience working with ERP, CRM, and customer procurement platforms.
Ability to review drawings, specifications, and project documentation.
Post-secondary education in Business, Construction Management, Engineering Technology, Project Management, or a related field.

Why Join Dock Products Canada?

Opportunity to manage some of Canada's largest and most strategic customer relationships.
High-impact role with visibility across the organization.
Competitive compensation package.
Significant earning potential through sales performance.
Comprehensive health and dental benefits.
RRSP matching program.
Career advancement opportunities within a growing national organization.
Collaborative culture with a strong commitment to customer success and operational excellence.

Travel Requirements

Home office and customer-facing role.
Regular travel throughout Ontario and occasional travel across Canada.
Customer meetings, facility assessments, business reviews, industry events, and strategic planning sessions.
Expected travel: 30% to 50%.

Apply Today If you are a driven and customer-focused professional who thrives on managing strategic relationships, leading complex projects, and delivering exceptional customer experiences, we encourage you to apply and join the Dock Products Canada team.

At Dock Products Canada, we are committed to fostering a workplace built on teamwork, respect, accountability, and continuous improvement. We take pride in our strong company culture, our clean and safe working environment, and our commitment to investing in the success and development of our employees.

Dock Products Canada is an equal opportunity employer committed to creating an inclusive and accessible workplace for all. Accommodations are available upon request throughout the recruitment process. We value diversity and believe that different perspectives, backgrounds, and experiences strengthen our team and contribute to our continued success.

We are the ASSA ABLOY Group
Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 63,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces – physical and virtual – safer, more secure, and easier to access.

As an employer, we value results – not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally.

As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.

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More about this job

Responsibilities

The National Accounts Manager will develop and grow strategic customer relationships across Canada by identifying new business opportunities and delivering value-added solutions. They are responsible for managing account growth strategies, conducting facility assessments, and collaborating with internal teams to ensure successful project execution.

Requirements

Candidates must have 5+ years of experience in national account management, industrial sales, or construction-related fields. A post-secondary education in business, engineering, or a related discipline is required, along with strong analytical and communication skills.

Skills

National account management
Strategic account management
Business development
Consultative selling
Project management
Construction estimating
Industrial sales
Material handling
Facilities services
CRM
ERP
Microsoft Office
Analytical skills
Problem-solving
Communication skills
Commercial acumen

Benefits

Health insurance
Dental benefits
RRSP matching program
Career advancement opportunities

Visa sponsorship

Not detected in the job text

Keywords

National Accounts Manager
Loading Dock Equipment
Industrial Doors
Access Solutions
Strategic Account Management
Business Development
Consultative Selling
Project Management
Construction Estimating
Material Handling
Facilities Services
CRM
ERP
Microsoft Excel
Commercial Construction
Warehousing
Distribution
Preventative Maintenance
Capital Planning
Site Surveys

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