Jobs in Canada

Group jobs by employerEmail me new jobs Save this search

Added 19 days ago
TL
Product focused Software Engineer
Total Life, Inc.
Remote, Canada
- Full-time
- Remote
Software Developer, Product, Growth & AI Agents
Added 19 days ago
TL
Product focused Software Engineer
Total Life
Vancouver, BC
- Full-time
Software Developer, Product, Growth & AI Agents
Added 19 days ago
N
Marketing Engineer & Director of AEO
Notified
Toronto, ON
- Full-time
HTML, CSS, JavaScript, TypeScript, Python, SQL, or similar languages used to inspect, automate, and improve web and data systems.
Added 19 days ago
E
Principal Software Engineer
EngRadar
Kitamaat 2, BC
- Full-time
Solid experience with SQL and data stores supporting platform services.
Added 19 days ago
T
TikTok Commerce - Strategy and Analytics Manager
TikTok
Toronto, ON
- Full-time
- Proficiency in SQL or Python for large-scale data extraction, statistical modeling, and automated business reporting.
Added 19 days ago
NN
Data Analyst: Student Achievement and Information Systems
Near North District School Board
North Bay, ON
- Full-time
Develop and maintain SQL queries, data models, dashboards, and reporting frameworks.
Added 19 days ago
BT
Full-Stack Developer (1-Year Contract)
Baker Tilly Canada
Vancouver, BC
- Contract
We are seeking a Full-Stack Developer with a strong passion for user experience, modern interface design, and application development. The successful candidate will be responsible for…
Added 19 days ago
AP
Manager, Data Operations
Alexion Pharmaceuticals, Inc.
Mississauga, ON
- Full-time
That’s why we work, on average, a minimum of three days per week from the office
Added 19 days ago
AI
Senior Quality Assurance Engineer
AI Interviews
Toronto, ON · Greater Toronto Area, Canada
- Contract
Added 19 days ago
A
Software Development Engineer (Chip Product Security)
AMD
Markham, ON
- $125,440 to $188,160 CAD / year
- Full-time
Extensive software development experience in Java, .Net, C++, Python, SQL, UNIX/Linux.
Added 19 days ago
AS
Lead Data Scientist
AgileGrid Solutions
Canada
- Full-time
…experimental design and model evaluation skills. Expert Python and SQL skills are required, as is a willingness to remain…
Added 19 days ago
SM
RQ11576 – Data Ops/Cloud Data Engineer – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Work Arrangement: Onsite – 5 Days per Week
Added 19 days ago
SM
RQ11667 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Work Arrangement: Onsite – 5 Days per Week
Added 19 days ago
SM
RQ00812 – Business Intelligence Specialist – Oracle – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
Hours: 7.25 hours per day, 5 days per week · Public Sector Experience: Must have
Added 19 days ago
SM
RQ11822 – Systems Testing/QA Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
Work Arrangement: Onsite – 5 Days per Week
Added 19 days ago
SM
RQ11598 – Software Developer – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Work Arrangement: Onsite – 5 Days per Week
Added 19 days ago
A
Forward Deployed Engineer, Triage (Singapore)
AssemblyAI
Canada
- $115,000 to $135,000 USD / year
- Full-time
2+ years in a technical, customer-facing role (solutions engineering, technical support, developer relations, or software development). We'll consider 1 year for someone with a strong…
Added 19 days ago
SM
RQ00795 – Software Developer – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
Hours: 7.25 hours per day, 5 days per week · When working from their home location, the resource must have a private office space and is not permitted to work in an open communal space
Added 19 days ago
SM
RQ11657 – Software Developer – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Work Arrangement: Onsite – 5 Days per Week · Must have the following technical skills:
Added 19 days ago
SM
RQ11658 – Software Developer – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Work Arrangement: Onsite – 5 Days per Week · Must have the following technical skills:
Added 19 days ago
SM
Java Full Stack with React Developer
S M Software Solutions Inc
Mississauga, ON
- Full-time
This is an on-site assignment, requiring candidates to be present in the office five days per week
Added 19 days ago
B
Platform Economy Manager
Blazesoft
Vaughan, ON
- Full-time
Proficient in SQL and experience with complex data queries.
Added 19 days ago
Software Developer - Team Lead
IXL Learning
Toronto, ON
…used by millions of students worldwide, is seeking a Software Developer Team Lead who has a passion for technology and education. You will be helping us build the tools needed to provide…
Added 19 days ago
NB
Chief Functionnal Analyst MCP Client Domain
National Bank of Canada
Montreal, QC
- Full-time
Experience within a data ecosystem (SQL, Oracle)
Added 19 days ago
NB
Senior AI Data Scientist
National Bank of Canada
Montreal, QC
- Full-time

AssemblyAI

Forward Deployed Engineer, Triage (Singapore)

Canada

$115,000 to $135,000 USD / year · Full-time

Apply on wellfound.com About employer

Applications open in a new tab.

Job details

Pay: $115,000 to $135,000 USD / year
Job type: Full-time
Posting language: English
Posted: Oct 24, 2026

Original job description

About the role: AssemblyAI is growing quickly, and we're hiring a Forward Deployed Engineer for our Triage team. You'll own a book of customer accounts up to $50K a year. You'll solve their technical problems directly and build and run the agents that handle our first line of customer contact. Most of your work happens in Slack, with customers and with our Engineering and Research teams. What You’ll Do: Own your accounts. Be the technical owner for customers spending up to $50K a year. Diagnose integration issues, unblock them fast, and spot accounts that are ready to grow. Route commercial and pricing conversations to our Portfolio team. Build and manage agents. We run internal agents for customer support and operations, including our customer-facing chat agent, which you'll help bring back online. You'll iterate on these agents, build new ones, and own their quality. Turn escalations into fixes. When our chat agent can't resolve something, it escalates to you. Solve the customer's problem, then fix the agent so it handles that case next time. Close the loop with Engineering and Research. File bugs and feature requests with enough evidence to act on, and turn what customers tell you into product changes. Improve our docs and SDKs. Fix what's confusing customers at the source. What You’ll Need: 2+ years in a technical, customer-facing role (solutions engineering, technical support, developer relations, or software development). We'll consider 1 year for someone with a strong solutions background. Proficiency in at least one programming language. Python preferred; other languages considered. Daily use of coding agents like Claude Code or Codex, with real projects shipped using them. You manage context across long tasks and check agent output before it reaches a customer. Experience with REST APIs, and the ability to read and debug customer code Strong written communication. Most of this job happens in Slack. Ability to hear a customer use case and map it to what our API can do Nice to Have: You've built an agent or automation that other people rely on SQL Experience with speech, audio, or voice AI products Where this role leads: Triage is where you learn our product, our customers, and how we build with agents. Engineers who do well here move into larger books on our Portfolio and Strategic teams. Your manager will work with you on what that path looks like and the timeline. Pay Transparency: AssemblyAI strives to recruit and retain exceptional talent from diverse backgrounds while ensuring pay equity across our team. Our salary ranges are set to be competitive for our size, stage, and industry, and reflect just one component of the full compensation, benefits, and rewards we offer. Salary determinations consider a variety of factors, including relevant experience, technical depth, skills demonstrated during the interview process, and maintaining internal equity with peers on the team. The range shared below represents a general expectation for the posted position. However, we are open to considering candidates who may fall above or below the outlined experience level - in those cases, we will communicate any adjustments to the expected salary range. The range provided applies to candidates located in the United States. For candidates outside of the U.S., the compensation range is set for the local market and will be shared during the interview process. Salary range: $115,000 - $135,000

Apply on wellfound.com About employer

More about this job

Responsibilities

Own and support customer accounts, diagnose integration issues, resolve escalations, and identify opportunities for account growth while routing commercial discussions to the Portfolio team. Build and improve customer-support agents, communicate actionable customer feedback to Engineering and Research, and improve documentation and SDKs.

Requirements

Candidates need at least two years of experience in a technical, customer-facing role, with one year considered for applicants with a strong solutions background, and proficiency in a programming language, preferably Python. They should have daily experience shipping projects with coding agents, be able to debug REST API integrations and customer code, communicate clearly in writing, and map customer use cases to API capabilities.

Skills

Customer Account Ownership
Technical Troubleshooting
Customer Support
Agent Development
Python
Programming
REST APIs
Code Debugging
Slack Communication
Customer Communication
SQL
Documentation
SDKs
Automation
Speech and Audio AI

Visa sponsorship

Not detected in the job text

Keywords

Forward Deployed Engineering
Customer Triage
Customer Accounts
Technical Support
Solutions Engineering
Python
REST APIs
Slack
Coding Agents
Claude Code
Codex
Customer-Facing Agents
Agent Quality
Automation
Integration Troubleshooting
Customer Escalations
Engineering
Research
Bug Reporting
Feature Requests
Documentation
SDKs
SQL
Speech AI
Audio AI
Voice AI
API Use Cases

Report this job

Work requirements

Jobs in Canada