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Added 15 hours ago
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Programmer
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Proficiency in Python and/or other relevant programming or scripting languages.
Added 18 hours ago
A
Firmware Engineer
Actalent
Richmond, BC
- $40 to $65 CAD / hour
- Full-time
Python scripting experience for test automation or tooling is advantageous.
Added 19 hours ago
A
Senior Python Developer
Ampliwork
Brossard, QC
- Full-time
We are looking for a Senior Python Developer with strong core software engineering fundamentals and hands-on experience building production-grade, cloud-native systems.
Added 19 hours ago
A
Senior Python Developer
Ampliwork
Montreal, QC
- Full-time
We are looking for a Senior Python Developer with strong core software engineering fundamentals and hands-on experience building production-grade, cloud-native systems.
Added 19 hours ago
UO
Scientific Assistant
University of Victoria
Victoria, BC
- Full-time
Experience with computer programming languages such as Python, Java Script, C, C++.
Added 19 hours ago
BA
Process Modeller - Biologics
Basetwo AI
Canada
- Full-time
Ability to develop research-grade code in Python leveraging scientific computing libraries
Added 20 hours ago
AM
ASIC Verification Engineer, AI Networking IP
Advanced Micro Devices, Inc
Ottawa, ON
- Full-time
Experience with Python, Perl or other scripting languages is an asset
Added 20 hours ago
AM
RTL Design Engineer
Advanced Micro Devices, Inc
Markham, ON
- Full-time
Proficiency in Verilog and SystemVerilog, along with scripting languages such as Python, Tcl, Perl, Ruby, and Make.
Added 20 hours ago
FH
Analyst, Business Systems
Fraser Health
Surrey, BC
- Full-time
Strong proficiency with SQL, Power BI, Excel, and ideally Python or R.
Added 21 hours ago
IU
Backend Python AI Engineer
iTech US Inc
Canada
- Contract
We are looking for a hands-on Python AI Engineer to build and enhance an enterprise knowledge platform evolving from traditional RAG-based chatbots toward advanced, agent-driven knowledge…
Added 21 hours ago
N
Marketing Engineer & Director of AEO
Notified
Toronto, ON
- Full-time
HTML, CSS, JavaScript, TypeScript, Python, SQL, or similar languages used to inspect, automate, and improve web and data systems.
Added 21 hours ago
B
Process Modeller - Biologics
Basetwo
Remote, Canada
- Remote
Ability to develop research-grade code in Python leveraging scientific computing libraries
Added 22 hours ago
E
Principal Software Engineer
EngRadar
Kitamaat 2, BC
- Full-time
Deep experience building backend systems in a modern language such as Java, C#, Python, TypeScript, Scala, or Rust.
Added 1 day ago
T
TikTok Commerce - Strategy and Analytics Manager
TikTok
Toronto, ON
- Full-time
- Proficiency in SQL or Python for large-scale data extraction, statistical modeling, and automated business reporting.
Added 1 day ago
Winter 2027: Sessional Lecturer: LMP1210H: Basic principles machine learning biomedical research
University of Toronto
Toronto, ON
…skills and hands-on experience to deploy ML algorithms using python. Students are expected to be familiar in python prior to taking this…
Added 1 day ago
KG
Senior Data Center Network Engineer
K&K Global Talent Solutions INC.
Quebec, QC
- Full-time
Network Programmability: Automation background developing workflows via Python and/or Ansible.
Added 1 day ago
AP
Manager, Data Operations
Alexion Pharmaceuticals, Inc.
Mississauga, ON
- Full-time
Pipeline troubleshooting: Working knowledge of Python for validation or automation, Airflow or comparable orchestration for diagnosing schedules and failures, and dbt or comparable…
Added 1 day ago
E
Software Engineer, Fullstack
EngRadar
Toronto, ON
- Full-time
Deep experience in either Frontend (JavaScript, React/React Native) or Backend (Python), with demonstrated ability to work effectively across the stack
Added 1 day ago
AI
Senior Quality Assurance Engineer
AI Interviews
Toronto, ON · Greater Toronto Area, Canada
- Contract
Experience with automation programming languages such as Java, Python, JavaScript, or similar.
Added 1 day ago
A
Software Development Engineer (Chip Product Security)
AMD
Markham, ON
- $125,440 to $188,160 USD / year
- Full-time
Extensive software development experience in Java, .Net, C++, Python, SQL, UNIX/Linux.
Added 1 day ago
AS
Lead Data Scientist
AgileGrid Solutions
Canada
- Full-time
…knowledge, experimental design and model evaluation skills. Expert Python and SQL skills are required, as is a willingness to remain…
Added 1 day ago
SM
RQ00813 – DevOps/Cloud Engineer – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
GitHub Actions and JavaScript/Python AWS CDK experience, including secure AWS authentication, reusable delivery workflows, infrastructure testing, environment promotion, CloudFormation…
Added 1 day ago
SM
RQ00812 – Business Intelligence Specialist – Oracle – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
We are seeking a Senior Business Intelligence Specialist – Oracle with strong expertise in Oracle, Python, AWS Glue Python Shell, AWS Database Migration Service (AWS DMS), Amazon Redshift,…
Added 1 day ago
A
Forward Deployed Engineer, Triage (Singapore)
AssemblyAI
Canada
- $115,000 to $135,000 USD / year
- Full-time
2+ years in a technical, customer-facing role (solutions engineering, technical support, developer relations, or software development). We'll consider 1 year for someone with a strong…
Added 1 day ago
SM
RQ00795 – Software Developer – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
We are seeking a Senior Software Developer with strong experience in Microsoft Visual Studio (.NET) MVC, SQL Server, Microsoft Azure, Python, Django, AWS, Celery, GraphQL, and REST APIs.…

AssemblyAI

Forward Deployed Engineer, Triage (Singapore)

Canada

$115,000 to $135,000 USD / year · Full-time

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Job details

Pay: $115,000 to $135,000 USD / year
Job type: Full-time
Posting language: English
Posted: Oct 24, 2026

Original job description

About the role: AssemblyAI is growing quickly, and we're hiring a Forward Deployed Engineer for our Triage team. You'll own a book of customer accounts up to $50K a year. You'll solve their technical problems directly and build and run the agents that handle our first line of customer contact. Most of your work happens in Slack, with customers and with our Engineering and Research teams. What You’ll Do: Own your accounts. Be the technical owner for customers spending up to $50K a year. Diagnose integration issues, unblock them fast, and spot accounts that are ready to grow. Route commercial and pricing conversations to our Portfolio team. Build and manage agents. We run internal agents for customer support and operations, including our customer-facing chat agent, which you'll help bring back online. You'll iterate on these agents, build new ones, and own their quality. Turn escalations into fixes. When our chat agent can't resolve something, it escalates to you. Solve the customer's problem, then fix the agent so it handles that case next time. Close the loop with Engineering and Research. File bugs and feature requests with enough evidence to act on, and turn what customers tell you into product changes. Improve our docs and SDKs. Fix what's confusing customers at the source. What You’ll Need: 2+ years in a technical, customer-facing role (solutions engineering, technical support, developer relations, or software development). We'll consider 1 year for someone with a strong solutions background. Proficiency in at least one programming language. Python preferred; other languages considered. Daily use of coding agents like Claude Code or Codex, with real projects shipped using them. You manage context across long tasks and check agent output before it reaches a customer. Experience with REST APIs, and the ability to read and debug customer code Strong written communication. Most of this job happens in Slack. Ability to hear a customer use case and map it to what our API can do Nice to Have: You've built an agent or automation that other people rely on SQL Experience with speech, audio, or voice AI products Where this role leads: Triage is where you learn our product, our customers, and how we build with agents. Engineers who do well here move into larger books on our Portfolio and Strategic teams. Your manager will work with you on what that path looks like and the timeline. Pay Transparency: AssemblyAI strives to recruit and retain exceptional talent from diverse backgrounds while ensuring pay equity across our team. Our salary ranges are set to be competitive for our size, stage, and industry, and reflect just one component of the full compensation, benefits, and rewards we offer. Salary determinations consider a variety of factors, including relevant experience, technical depth, skills demonstrated during the interview process, and maintaining internal equity with peers on the team. The range shared below represents a general expectation for the posted position. However, we are open to considering candidates who may fall above or below the outlined experience level - in those cases, we will communicate any adjustments to the expected salary range. The range provided applies to candidates located in the United States. For candidates outside of the U.S., the compensation range is set for the local market and will be shared during the interview process. Salary range: $115,000 - $135,000

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More about this job

Responsibilities

Own and support customer accounts, diagnose integration issues, resolve escalations, and identify opportunities for account growth while routing commercial discussions to the Portfolio team. Build and improve customer-support agents, communicate actionable customer feedback to Engineering and Research, and improve documentation and SDKs.

Requirements

Candidates need at least two years of experience in a technical, customer-facing role, with one year considered for applicants with a strong solutions background, and proficiency in a programming language, preferably Python. They should have daily experience shipping projects with coding agents, be able to debug REST API integrations and customer code, communicate clearly in writing, and map customer use cases to API capabilities.

Skills

Customer Account Ownership
Technical Troubleshooting
Customer Support
Agent Development
Python
Programming
REST APIs
Code Debugging
Slack Communication
Customer Communication
SQL
Documentation
SDKs
Automation
Speech and Audio AI

Visa sponsorship

Not detected in the job text

Keywords

Forward Deployed Engineering
Customer Triage
Customer Accounts
Technical Support
Solutions Engineering
Python
REST APIs
Slack
Coding Agents
Claude Code
Codex
Customer-Facing Agents
Agent Quality
Automation
Integration Troubleshooting
Customer Escalations
Engineering
Research
Bug Reporting
Feature Requests
Documentation
SDKs
SQL
Speech AI
Audio AI
Voice AI
API Use Cases

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