Jobs in Canada

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Added 1 hour ago
TC
Production Support Engineer
Tata Consultancy Services
Toronto, ON
- $90,000 to $110,000 CAD / year
- Full-time
Operations and production support experience.
Added 2 hours ago
AI
Manager, Project Management
American Iron & Metal (AIM)
Hamilton, ON
- Full-time
…to the dedication of our employees and the ongoing trust and support of our…
Added 3 hours ago
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Test Automation Lead
Accenture
Mississauga, ON
- Full-time
We are looking for a Mainframe Quality Engineer to ensure the quality, accuracy, and resilience of mainframe-based retail banking and investment applications. You will design and execute…
Added 4 hours ago
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Mechanical Engineer
Noratel
Mississauga, ON
- Full-time
We are looking for a practical, detail-oriented Mechanical Engineer to support the design and development of transformer and reactor product lines for Noratel Canada and Noratel US.
Added 4 hours ago
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Structural BIM Designer
HDR
Vancouver, BC
- Full-time
…to dynamic commercial environments, your work will directly support technological advancement, sustainability, and human experience. We bring together mechanical, electrical, structural,…
Added 4 hours ago
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Structural BIM Designer
HDR
Vancouver, BC
- Full-time
…to dynamic commercial environments, your work will directly support technological advancement, sustainability, and human experience. We bring together mechanical, electrical, structural,…
Added 5 hours ago
C
Optical AI Product Line Manager
Ciena
Ottawa, ON
- Full-time
…American Communications Service Providers (CSPs) on how to engineer and monetize their optical networks for AI training and inference traffic. Working with the customer, Sales and Sales…
Added 5 hours ago
SE
Experienced FEA/CFD Simulation & Design Engineer
STL Engineering
Ottawa, ON
- Full-time
Join the Future of Engineering: FEA/CFD Simulation & Design Engineer Wanted at STL Engineering!
Added 5 hours ago
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Experienced FEA/CFD Simulation & Design Engineer
stl-engineering
Ottawa, ON · Kanata, Ontario
- Full-time
Join the Future of Engineering: FEA/CFD Simulation & Design Engineer Wanted at STL Engineering!
Added 8 hours ago
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Senior Controls Engineer
CGT
Cambridge, ON
- $110,000 to $120,000 CAD / year
- Full-time
Reporting to the Director, Engineering & Maintenance, the Senior Controls Engineer is responsible for planning, designing, developing, executing and overseeing electrical or mechanical…
Added 9 hours ago
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Electrical BIM Designer
HDR
Richmond Hill, ON
- Full-time
Rely on the engineer, or other technical professionals to provide direction and guidance throughout the project duration but will be technically competent with the discipline and software…
Added 10 hours ago
AS
Cloud DevOps Engineer
Alquemy Search & Consulting
Vancouver, BC
- Full-time
We are seeking a Cloud DevOps Engineer to join the Health Team. This role will focus on provisioning and maintaining Azure infrastructure, supporting Kubernetes-based applications, and…
Added 10 hours ago
LG
Server Engineer - Unannounced Project
Lightfox Games
Vancouver, BC
- Full-time
Lightfox Games is seeking a talented and enthusiastic Server Engineer to join our Vancouver based team to work on an unannounced mobile game for a world-class IP and Publisher. This role is…
Added 14 hours ago
KC
Senior Geotechnical Engineer - Hydropower
Klohn Crippen Berger
Vancouver, BC
- Full-time
…understanding of the communities, industries, and environments that we support. At KCB, our team collaborates across regions and disciplines to bring practical thinking, technical…
Added 14 hours ago
KC
Senior Geotechnical Engineer - Tailings
Klohn Crippen Berger
Fredericton, NB
- Full-time
Klohn Crippen Berger (KCB) is looking for a Senior Geotechnical Engineer to join our team in Fredericton, N.B to work on local and international mining and resource projects. Your…
Added 14 hours ago
KC
Senior Geotechnical Engineer – Tailings
Klohn Crippen Berger
Sudbury, ON · Toronto, ON · Greater Sudbury, Canada
- Full-time
Klohn Crippen Berger Ltd. (KCB) seeking a Senior Geotechnical Engineer to join our Mining Environmental Group in either our Sudbury or Toronto office. This role will support and lead…
Added 17 hours ago
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Firmware Engineer
Actalent
Richmond, BC
- $40 to $65 CAD / hour
- Full-time
This Firmware Engineer role focuses on developing firmware and connectivity software for advanced electronic and mechatronic products in the marine industry. You will contribute to the full…
Added 17 hours ago
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Ingénieur ÉLectrique
Actalent
Montreal, QC
- $67 to $92 CAD / hour
- Contract
Job Title: Electrical Design Engineer Hydropower
Added 18 hours ago
AI
Junior Structural Engineer
Acuren Inspection, Inc.
Dartmouth, NS
- Full-time
Acuren Group is recruiting an Engineer in Training (EIT) to join our Structural Engineering team. Acuren is one of North America's largest providers of integrated inspection, testing, and…
Added 20 hours ago
S
Forward Deployed Engineer - Fintech
SweetTech
Montreal, QC
- Full-time
Turn customer problems into production software
Added 20 hours ago
S
Associate Forward Deployed Engineer - Fintech
SweetTech
Montreal, QC
- Full-time
SweetTech has its own Software Development Life Cycle (SDLC) and Agentic Development Life Cycle. You will learn and follow these internal processes when defining work, directing autonomous…
Added 20 hours ago
PC
Cloud Infrastructure Engineer, Senior Associate
PwC Canada
Ottawa, ON
- Full-time
…handle data governance, quality control, and data integration to support business operations. Those in data infrastructure at PwC focus on designing and implementing robust and scalable…
Added 20 hours ago
PC
Cloud Infrastructure Engineer, Senior Associate
PwC Canada
Toronto, ON
- Full-time
…handle data governance, quality control, and data integration to support business operations. Those in data infrastructure at PwC focus on designing and implementing robust and scalable…
Added 20 hours ago
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Marketing Engineer & Director of AEO
Notified
Toronto, ON
- Full-time
We are looking for a Marketing Engineer & Director of AEO to own how our brand is discovered, understood, cited, and recommended across search engines, answer engines, AI assistants, and…
Added 21 hours ago
J
Civil Engineer - Design and Project Management
JobsMedia.io
Montreal, QC
- Full-time
Civil Engineer – Urban Infrastructure Project Design and Management

AssemblyAI

Forward Deployed Engineer, Triage (Singapore)

Canada

$115,000 to $135,000 USD / year · Full-time

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Job details

Pay: $115,000 to $135,000 USD / year
Job type: Full-time
Posting language: English
Posted: Oct 24, 2026

Original job description

About the role: AssemblyAI is growing quickly, and we're hiring a Forward Deployed Engineer for our Triage team. You'll own a book of customer accounts up to $50K a year. You'll solve their technical problems directly and build and run the agents that handle our first line of customer contact. Most of your work happens in Slack, with customers and with our Engineering and Research teams. What You’ll Do: Own your accounts. Be the technical owner for customers spending up to $50K a year. Diagnose integration issues, unblock them fast, and spot accounts that are ready to grow. Route commercial and pricing conversations to our Portfolio team. Build and manage agents. We run internal agents for customer support and operations, including our customer-facing chat agent, which you'll help bring back online. You'll iterate on these agents, build new ones, and own their quality. Turn escalations into fixes. When our chat agent can't resolve something, it escalates to you. Solve the customer's problem, then fix the agent so it handles that case next time. Close the loop with Engineering and Research. File bugs and feature requests with enough evidence to act on, and turn what customers tell you into product changes. Improve our docs and SDKs. Fix what's confusing customers at the source. What You’ll Need: 2+ years in a technical, customer-facing role (solutions engineering, technical support, developer relations, or software development). We'll consider 1 year for someone with a strong solutions background. Proficiency in at least one programming language. Python preferred; other languages considered. Daily use of coding agents like Claude Code or Codex, with real projects shipped using them. You manage context across long tasks and check agent output before it reaches a customer. Experience with REST APIs, and the ability to read and debug customer code Strong written communication. Most of this job happens in Slack. Ability to hear a customer use case and map it to what our API can do Nice to Have: You've built an agent or automation that other people rely on SQL Experience with speech, audio, or voice AI products Where this role leads: Triage is where you learn our product, our customers, and how we build with agents. Engineers who do well here move into larger books on our Portfolio and Strategic teams. Your manager will work with you on what that path looks like and the timeline. Pay Transparency: AssemblyAI strives to recruit and retain exceptional talent from diverse backgrounds while ensuring pay equity across our team. Our salary ranges are set to be competitive for our size, stage, and industry, and reflect just one component of the full compensation, benefits, and rewards we offer. Salary determinations consider a variety of factors, including relevant experience, technical depth, skills demonstrated during the interview process, and maintaining internal equity with peers on the team. The range shared below represents a general expectation for the posted position. However, we are open to considering candidates who may fall above or below the outlined experience level - in those cases, we will communicate any adjustments to the expected salary range. The range provided applies to candidates located in the United States. For candidates outside of the U.S., the compensation range is set for the local market and will be shared during the interview process. Salary range: $115,000 - $135,000

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More about this job

Responsibilities

Own and support customer accounts, diagnose integration issues, resolve escalations, and identify opportunities for account growth while routing commercial discussions to the Portfolio team. Build and improve customer-support agents, communicate actionable customer feedback to Engineering and Research, and improve documentation and SDKs.

Requirements

Candidates need at least two years of experience in a technical, customer-facing role, with one year considered for applicants with a strong solutions background, and proficiency in a programming language, preferably Python. They should have daily experience shipping projects with coding agents, be able to debug REST API integrations and customer code, communicate clearly in writing, and map customer use cases to API capabilities.

Skills

Customer Account Ownership
Technical Troubleshooting
Customer Support
Agent Development
Python
Programming
REST APIs
Code Debugging
Slack Communication
Customer Communication
SQL
Documentation
SDKs
Automation
Speech and Audio AI

Visa sponsorship

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Keywords

Forward Deployed Engineering
Customer Triage
Customer Accounts
Technical Support
Solutions Engineering
Python
REST APIs
Slack
Coding Agents
Claude Code
Codex
Customer-Facing Agents
Agent Quality
Automation
Integration Troubleshooting
Customer Escalations
Engineering
Research
Bug Reporting
Feature Requests
Documentation
SDKs
SQL
Speech AI
Audio AI
Voice AI
API Use Cases

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