Find work in Canada.

343,920 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 11 mins ago
AC
Production Supervisor | Manufacturing
Albarrie Canada Limited
Barrie, ON
- Full-time
Under the direction of the Manufacturing Manager, the Production Supervisor is responsible for overseeing daily production operations, coordinating workflows, and providing leadership and…
Added 11 mins ago
AI
Global Manager, Mechanical Design Manufacturing Solutions
ATS Industrial Automation
Cambridge, ON
- Full-time
Provide engineering expertise for projects progressing through the manufacturing and system installation stages to overcome and correct problems and technical difficulties.
Added 11 mins ago
AI
Junior Software Developer
ATS Industrial Automation
Woodbridge, ON
- Full-time
Provide thorough testing of machine functionality to verify test system program completeness.
Added 28 mins ago
CO
Public Service Librarian
City of Windsor
Windsor, ON
- Temporary
…workforce with demonstrated capacity in automotive, advanced manufacturing, transportation, life sciences, education and tourism. With affordable living, a diverse community, and a growing…
Added 28 mins ago
CO
Library Service Representative
City of Windsor
Windsor, ON
- Temporary
…workforce with demonstrated capacity in automotive, advanced manufacturing, transportation, life sciences, education and tourism. With affordable living, a diverse community, and a growing…
Added 28 mins ago
CO
Bookmobile Driver/Clerk
City of Windsor
Windsor, ON
- Part-time
…workforce with demonstrated capacity in automotive, advanced manufacturing, transportation, life sciences, education and tourism. With affordable living, a diverse community, and a growing…
Added 28 mins ago
VP
Operations & Quality Lead
Veterinary Purchasing Co. Ltd.
Moncton, NB
- Full-time
Escalate suspected compliance issues, losses, discrepancies, product quality concerns, or process failures promptly to the Warehouse Manager and Regulatory department.
Added 28 mins ago
AC
Production Supervisor | Manufacturing
Albarrie Canada Limited
Barrie, ON
- $75,000 CAD / year
- Full-time
Under the direction of the Manufacturing Manager, the Production Supervisor is responsible for overseeing daily production operations, coordinating workflows, and providing leadership and…
Added 41 mins ago
VP
Operations & Quality Lead
Veterinary Purchasing Co. Ltd.
Moncton, NB
- Full-time
Escalate suspected compliance issues, losses, discrepancies, product quality concerns, or process failures promptly to the Warehouse Manager and Regulatory department.
Added 41 mins ago
S
Senior FP&A Analyst
Stella-Jones
Montreal, QC
- Full-time
…in Montreal, the Senior FP&A Analyst will report to the FP&A Manager and support the Wood Utility Products…
Added 43 mins ago
M
Toolmaker / Manual Machinist
Multimatic
Markham, ON · Multimatic Advanced Manufacturing Technologies
- Full-time
…fabrication and maintenance of tooling to meet the company’s manufacturing needs. This position requires working closely with supervisors, project leaders, and engineers to ensure the…
Added 58 mins ago
T
Key Corporate Accounts (Project Management)
Teknion
Toronto, ON
- Full-time
The Project Manager, Key Corporate Accounts is responsible for partnering with Dealers to guide them through the project management lifecycle. Your primary goal is to ensure all assigned…
Added 58 mins ago
HG
Construction Project Manager
Hypertec Group
QC · Saint-Laurent, QC
- Full-time
Hypertec is looking for a Project Manager to join our Construction team in Montreal, Quebec. If you are motivated, collaborative, and aligned with our values, we would love to hear from you.
Added 1 hour ago
FN
MENU
FDI Nova Scotia
Halifax, NS
- Full-time
Reporting to the Manager, Properties and Incubation, the Building Maintenance Technician is responsible for the janitorial, maintenance, and repair services that keep our facilities safe,…
Added 1 hour ago
Senior FP&A Analyst
Stella-Jones
Montreal, QC
…in Montreal, the Senior FP&A Analyst will report to the FP&A Manager and support the Wood Utility Products…
Added 1 hour ago
通
FSQ Manager
通用磨坊股份有限公司
Winnipeg, MB
- Full-time
The Food Safety and Quality (FSQ) Manager will have the responsibility of leading the FSQ team and serve as the subject matter expert on the plant leadership team to provide strategic…
Added 1 hour ago
JI
Assistant Store Manager - Sales and Services
J.D. Irving, Limited
NL · Corner Brook, NL
- Full-time
The Assistant Store Manager – Sales & Service is a key leadership role at KENT, focused on delivering an exceptional customer experience and driving overall store performance within a…
Added 1 hour ago
A
Reliability Planning Analyst (RPA)
Amentum
Toronto, ON · Markham, ON
- Full-time
Amentum is seeking a Reliability Planning Analyst I to support our team of multi-skilled technicians in a manufacturing, warehouse/distribution, and office environment.
Added 1 hour ago
D
Manager, Government Funding & Incentives - Temporary 12 Months - Danone Canada
Danone
Boucherville, QC
- $72,000 to $110,000 CAD / year
- Full-time
Reporting to the Senior Manager, Cash, the Manager, Government Funding & Incentives plays a key role in identifying, coordinating, and optimizing government funding opportunities for Danone…
Added 1 hour ago
OA
Senior Financial Analyst-Techniseal, Candiac QC
Oldcastle APG
Candiac, QC
- Other
Group insurance** + **Employee and Family Assistance Program (EFAP)** and **telemedicine services** from your first day of employment.
Added 1 hour ago
OA
Production Supervisor-Techniseal, Candiac QC
Oldcastle APG
Candiac, QC
- Other
Group insurance** + **Employee and Family Assistance Program (EFAP)** and **telemedicine services** from your first day of employment.
Added 1 hour ago
MI
Corporate Accountant - Financial Reporting
Mercer International Inc.
Vancouver, BC
- $70,000 to $80,000 CAD / year
- Contract
Reporting directly to the Manager, Internal Reporting, the Corporate Accountant is a key member of a dynamic and integrated team.
Added 1 hour ago
J
New Product Introduction Program Manager
Jetson
North Vancouver, BC
- $165,000 to $205,000 CAD / year
- Full-time
We’re looking for a New Product Introduction (NPI) Program Manager to lead the successful launch of new products across Jetson’s platform. This role sits at the center of Product,…
Added 1 hour ago
SI
Gestionnaire de projet - Préparation opérationnelle (ORP) / Operational Readiness Project Manager
Systemex Industries Conseils
Montreal, QC
- Full-time
Systemex Automation (SA) – Delivering innovative automation, robotics, control systems, digital manufacturing, and warehouse automation solutions with 24/7 customer support.
Added 1 hour ago
GC
Material Analyst I
Garland Commercial Ranges
Mississauga, ON
- $70,000 to $80,000 CAD / year
- Full-time
…Operations to ensure the seamless flow of materials to the manufacturing line. This role will also analyze materials requirements and inventory movements to optimize inventory levels in a…

Assent

Customer Success Manager- 1 Year Term

Ottawa, ON, Canada

$75,000 to $95,000 CAD / year · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $75,000 to $95,000 CAD / year
Job type: Full-time
Experience: Minimum of 3 years related work experience in customer success, project management, and/or consulting roles, or an equivalent/transferrable field;
Posting language: English
Posted: Sep 22, 2026

Original job description

Company Description

Assent empowers manufacturers and distributors with the intelligence to build sustainable products, meet global compliance requirements and drive better business outcomes.

At the center of our offering is the Assent Network, the industry’s most complete Product Intelligence Network, bringing together trusted parts and supplier intelligence, advanced AI and deep regulatory expertise to help organizations identify risk, make informed decisions and stay ahead of evolving requirements.

Trusted by more than 1,000 customers worldwide, Assent helps organizations stay ahead of evolving regulations across areas including responsible sourcing, human rights due diligence, PFAS reporting, Digital Product Passports, and other emerging requirements. Our platform empowers manufacturers to navigate change with confidence while building stronger supplier relationships and driving measurable business value.

With more than 1000 team members across India, North America, Malaysia, the European Union, and Kenya, Assent brings together global expertise, diverse perspectives, and a shared commitment to innovation. Our hybrid work model enables teams to collaborate across regions while staying connected to the communities where they live and work. As a certified B Corporation, we meet rigorous standards of social and environmental performance, transparency, and accountability, reflecting our commitment to creating lasting value for our customers, our people, and the planet.

People First. Technology Forward.

Our commitment to People, Culture & Community (PCC) is rooted in building a diverse, inclusive, and high-performing team. We recruit and retain team members with a range of backgrounds, experiences, and perspectives, while fostering a culture of belonging where all Assentees are respected, supported, and empowered to contribute.

As we continue to embed AI into how we work, we do so thoughtfully, enhancing human potential, supporting better decision-making, and prioritizing appropriate oversight, privacy, and fairness.

At Assent, we value your privacy and are committed to maintaining transparency in how we handle your personal information. As part of our talent acquisition and management processes, we may use AI technologies to support activities such as resume screening, candidate communication, and talent analytics.

Job Description

This is a one-year contract with the potential to be extended. Customer Success Managers (CSMs) will play an integral role in delivering our services to customers on their purchased programs, working with our customers to define and execute on their project plans from start to finish. This position involves a broad spectrum of responsibilities aimed at guaranteeing program success and delivering exceptional service to customers. The ideal CSM, is highly organized with impeccable attention to detail and excellent interpersonal skills. Overall the CSM responsible for customer health metrics and retention.

Develop and nurture lasting relationships with customers, serving as a trusted advisor throughout the entirety of the customer lifecycle journey. Defining compliance programs from start to finish, working with the Program Support teams to execute on tasks required to achieve client milestones;
Actively manage the client relationship and the lifetime value of each assigned account, helping clients realize the economic value of their subscriptions to preserve and grow revenue.
Manage an assigned book of business, overseeing the overall Customer Health and associated performance metrics.
Lead high-level strategic planning sessions with Assent's customers, including Executive Business Reviews:
- Aligns solutions to address customers’ specific challenges, optimizing business value and increasing product adoption;
- Conduct program reviews to have a deep understanding of the needs, status, gaps and next steps to ensure all client tasks are proactively anticipated and supported.
- Analyze program results and supply chain responsiveness to identify additional program strategies and opportunities for improvement with the Program Support teams.
Identify client goals and success metrics, ensuring quality product configuration during implementation and conducting regular progress check-ins.
Support the Sales team in ongoing renewal management of owned accounts to meet renewal targets.
Take on special projects to enhance customer success management processes.
Serve as a peer partner to new team members as required.
Coordinate user permissions in the Assent platform with Platform Operations.
Advocate and collaborate with all internal groups to ensure client success, growth, and the creation of strong customer references and referrals.
Possess intermediate regulatory knowledge in order to consult with clients in program direction;
Work with Product Management to identify and drive improvements in product offerings, processes, systems, and tools.
Input and maintain up-to-date communications, conversations, and correspondence with Assent clients in the CRM.
Be familiar with corporate security policies and follow the guidance set out by processes and procedures of Assent.

Qualifications

Excellent oral and written communication skills in English - you communicate clearly, concisely and with tact, additional languages are considered an asset;
A University, College and/or Post Graduate Certificate in a related area of study or equal working experience;
Minimum of 3 years related work experience in customer success, project management, and/or consulting roles, or an equivalent/transferrable field;
Working knowledge of consultative customer management and/or project management roles;
Experience working in a technology/SaaS and/or a Professional Services organization would be considered an asset;
Solid interpersonal skills - you are able to build stable relationships in a collaborative environment with a diverse group of stakeholders - internally and externally;
Solid Microsoft Excel skills - you know how to harness the power of pivot tables and lookup functions for data management and analysis;
Excellent time management and organizational skills - ability to effectively prioritize and execute on several asks for many different client accounts and internal stakeholders;
You have an insatiable thirst for knowledge - you are motivated to learn and keep yourself up-to-date with regards to changing regulations;
You possess maturity, poise and professionalism;
You are emotionally intelligent - you are self-aware, can see things from various points of view, and self-regulate;
You are intellectually curious with excellent problem-solving skills;
You anticipate, understand, and respond to the needs of others and are proactive about communicating;
You are a strong team player, are always willing to lend a helping hand, and are motivated to contribute your expertise to a diverse pool of resources to support business goals;
You are a critical thinker and can suggest, implement, and support efficient and effective operations;
You are open to feedback, coachable and always striving to self-improve;
You are proficient in the use of MS Office Suite and Google Applications and other Office Productivity tools.

Additional Information

At Assent, we are uniquely positioned to make meaningful, impactful changes in the world around us. If you believe in doing work that matters, we want you to join our team.

Life at Assent

Wellness: We believe that you and your family’s well being is important. As a result, we offer vacation time that increases with tenure, comprehensive benefits packages (details vary by country), life leave days and more.
Financial Benefits: It’s not all about the money – well, it’s a little about the money. We understand that financial health is important and we offer a competitive base salary, a corporate bonus program, retirement savings options and more.
Life at Assent: There is purpose beyond your work. We provide our team members with volunteer days, flexible work options and opportunities to get involved in corporate giving initiatives.
Lifelong Learning: At Assent, curiosity is not only valued but encouraged. You will receive professional development days that are available to you the day you start.
Work The Way That Works for You: Your work and life should be balanced in a way that is purposeful for you. We offer flexible working environments for our team. Choose a space that meets your unique needs.

At Assent, we are committed to growing and sustaining an environment where our team members feel included, valued, and heard. Our diversity and equal opportunity practices are guided and championed by our Diversity and Inclusion Working Group and our Employee Resource Groups (ERGs).

Our commitment to diversity, equity and inclusion includes recruiting and retaining team members from diverse backgrounds and experiences, and fostering a culture of belonging where all team members are included, treated with dignity and respect, promoted on their merits, and placed in positions to contribute to business success.

If you require assistance or accommodation throughout any part of the interview and selection process, please contact [email protected] and we will be happy to help.

We use AI to support parts of our recruitment process, such as note-taking and initial shortlisting based on job-related qualifications. AI does not make hiring decisions. All candidates will speak with a real person, and final decisions are always made by our recruitment team.

Region: North America

Compensation: CAD 75000 - CAD 95000 - yearly

Apply About employer

More about this job

Responsibilities

The Customer Success Manager is responsible for managing customer health metrics, retention, and nurturing long-term relationships throughout the customer lifecycle. They will define and execute compliance programs, lead strategic planning sessions, and collaborate with internal teams to drive product adoption and business value.

Requirements

Candidates must have at least 3 years of experience in customer success, project management, or consulting roles. A university or college degree in a related field is required, along with strong communication, interpersonal, and Microsoft Excel skills.

Skills

Customer success
Project management
Consulting
Relationship management
Data analysis
Microsoft Excel
Strategic planning
Regulatory knowledge
Communication skills
Problem-solving
Time management
CRM
Product adoption
Account management
Collaboration

Benefits

Vacation time
Life leave days
Competitive base salary
Corporate bonus program
Retirement savings options
Volunteer days
Flexible work options
Professional development days

Visa sponsorship

Not detected in the job text

Keywords

Customer Success Manager
SaaS
Compliance
Product Intelligence
Supply Chain
Regulatory Expertise
PFAS Reporting
Digital Product Passports
B Corporation
CRM
Pivot Tables
Lookup Functions
Executive Business Reviews
Account Management
Strategic Planning
Professional Services
Data Management
Stakeholder Management
Risk Identification
Business Value
Product Adoption
Client Milestones
Project Plans
Team Collaboration
Innovation

Report this job