Jobs in Canada

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Added 3 months ago
TA
Gen AI Engineer
Tiger Analytics
Canada
- Full-time
…Everest, ISG, and others.We are looking for a highly skilled AI Engineer with 7+ years of experience in software engineering, with a heavy focus on Python, AWS infrastructure, and…
Added 3 months ago
E
Intermediate RF Engineer
Evertz
Burlington, ON
- Full-time
We are seeking an experienced Senior RF Engineer to lead the design, integration, and verification of advanced RF systems including RF routers, fiber extenders, DIFI based RF over IP and…
Added 3 months ago
E
Thanks for visiting our Job Board. Please review our open positions and apply to the positions that match your qualifications.
Evertz
Burlington, ON
- Full-time
We are seeking an experienced Senior RF Engineer to lead the design, integration, and verification of advanced RF systems including RF routers, fiber extenders, DIFI based RF over IP and…
Added 3 months ago
AI
Hardware Engineer/ Electrical Designer
Axxess Industries
Kelowna, BC
- Full-time
We are seeking a Hardware Designer to join our engineering team in Kelowna, BC. This role is ideal for an engineer who enjoys designing innovative electronic products from concept through…
Added 3 months ago
JI
Senior MLOps Engineer | Ingénieur·e MLOps senior
Jesta I.S.
Montreal, QC
- Full-time
Work Model: Hybrid; 2 days per week in the Montreal office
Added 3 months ago
C
Software Engineer, Integrations
Cohere
Remote, Canada
- Full-time
- Remote
We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for…
Added 6 months ago
A
Application Support Engineer - Canada
Assetsoft
ON · Markham Central, Ontario
- Full-time
The Application Support Engineer (ASE) is a hybrid techno-functional role responsible for providing endto-end support for business-critical applications, proactively resolving issues, and…
Added 3 months ago
LI
Lead Engineer
LanceSoft, Inc.
Montreal, QC · Greater Montreal Metropolitan Area
- Contract
Experience with API-based integrations, REST services, JSON, authentication patterns, and troubleshooting integration failures across distributed systems.
Added 3 months ago
H
Java Software Engineer
Hays
Toronto, ON
- Contract
Design scalable, fault-tolerant backend systems to support large-scale user traffic.
Added 3 months ago
GS
Google Cloud Platform (GCP) Architect
GlassHouse Systems
Toronto, ON
- Full-time
GlassHouse Systems will accommodate individuals with disabilities through each stage of the recruitment process. Please advise us of any needs when your interview is booked and we will do…
Added 3 months ago
TF
Clinical Systems & Digital Implementation Lea
The Fertility Partners Inc
Toronto, ON
- $90,000 to $110,000 CAD / year
- Full-time
The Clinical Systems & Digital Implementation Lead owns the end-to-end implementation of all clinical technology across the TFP network. That includes TFP’s clinical digital tools and…
Added 3 months ago
VH
Senior Engineering Manager, Software
Verto Health
Remote, Canada
- $150,000 to $200,000 CAD / year
- Full-time
- Remote
Verto builds software that takes on some of the most stubborn inefficiencies in healthcare, and it is only worth what we can get live in the health systems we serve, reliably and at scale.…
Added 3 months ago
T
Senior Backend / Platform Engineer, Forward Deployed
TravelAI
Remote, Canada
- $180,000 to $200,000 CAD / year
- Full-time
- Remote
Work directly with clients to meet their needs, including data management, data onboarding, and integration with their existing systems
Added 3 months ago
PG
Mechanical Engineer
Pontem Group
Vancouver, BC
- Full-time
Class 5 driver’s license required
Added 3 months ago
RE
Lead Animation Engineer (Apex Legends)
Respawn Entertainment
Vancouver, BC · Greater Vancouver Metropolitan Area
- Full-time
Expertise in designing, developing, and maintaining runtime character animation systems and architecture, including animation playback, pose evaluation, blending, layering, additive…
Added 3 months ago
WC
(CAN) Quality Engineer III
Walmart Canada
Mississauga, ON
- Full-time
Solution design requires knowledge of software architecture, distributed systems, scalability, design patterns, disaster recovery, tech stacks, and non-functional requirements. This role…
Added 3 months ago
T
Sales Engineer
Tactable
Toronto, ON
- Full-time
What if you could build software that didn’t just scale, but transformed entire organizations?
Added 3 months ago
CD
Ingénieur en conception de micrologiciel - Firmware Design Engineer
Cadence Design Systems
Montreal, QC
- Full-time
…flexibility and time-to-market advantages over traditional IP integration…
Added 3 months ago
DT
Senior Solutions Principal
Dell Technologies
Toronto, ON
- Full-time
Our field sales professionals rely on proactive technical support during the sales process – and our expert Systems Engineering team always steps up to the mark. We lead the development and…
Added 3 months ago
S
Senior Structural Engineer
Stantec
Vancouver, BC
- Full-time
As part of our continued growth, we have an immediate opening in our downtown Vancouver office for a Senior Structural Engineer (Struct. Eng). This role is ideal for an experienced…
Added 3 months ago
A
Data Solutions Architect
Allied
Toronto, ON
- Full-time
Own and improve data integration across Yardi ERP, Microsoft services (Power Platform, Fabric, SharePoint, Power BI), smart building systems (BAS, access control, IoT), and third-party…
Added 3 months ago
CA
Senior Data Engineer
Cooke Aquaculture Inc.
Saint John, NB
- Full-time
…processing, distribution, and corporate functions. As a Senior Data Engineer, you will design scalable data pipelines, integrations, APIs, and models that support enterprise analytics,…
Added 3 months ago
CA
Associate Data Engineer
Cooke Aquaculture Inc.
Saint John, NB
- Full-time
As an Associate Data Engineer, you will build and support basic data pipelines under guidance. You will help ensure data is extracted, transformed, and loaded accurately between systems…
Added 3 months ago
CA
Data Engineer
Cooke Aquaculture Inc.
Saint John, NB
- Full-time
…processing, distribution, and corporate functions. As a Data Engineer, you will develop and optimize data integration solutions, implement automation, monitor data quality, and collaborate…
Added 3 months ago
R
AI Solutions Architect (Senior and Principal)
RAVL
Toronto, ON
- Full-time
This is a software engineering role with an AI specialization, not a prompt engineering role. You'll design and deliver AI-enabled applications and agentic systems that integrate with…

Assetsoft

Application Support Engineer - Canada

ON, Canada
Markham Central, ON, Canada

Full-time

Apply on assetsoft.zohorecruit.com About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: 2+ years of experience in application support, technical troubleshooting, or a similar role.
Posting language: English
Posted: May 14, 2026

Original job description

Job Description

Position Overview:

The Application Support Engineer (ASE) is a hybrid techno-functional role responsible for providing endto-end support for business-critical applications, proactively resolving issues, and documenting solutions to ensure knowledge transfer and efficient onboarding. As a key application help desk and production support team member, the ASE ensures the smooth operation of software systems while working collaboratively with clients, internal teams, and external vendors.

Responsibilities:

• Incident Management:

- Serve as the primary point of contact for client-reported application issues raised through ticketing systems, email, or communication channels (e.g., Teams).

• Troubleshooting & Root Cause Analysis:

Analyze, troubleshoot, and resolve application-related issues, including access, performance, and configuration problems.

• Technical Expertise:

- Query and analyze SQL databases to retrieve data and resolve discrepancies.

Test and debug API integrations for real-time data exchange between software systems (e.g., MRI, IVIVA).

Investigate browser-specific issues and recommend solutions (e.g., clearing cache).

• Documentation:

Maintain a well-documented knowledge base with step-by-step guides for common issues.

Log all incidents in a ticketing system, including troubleshooting steps and resolutions, to ensure traceability and consistency.

• Collaboration:

Work closely with software vendors to escalate unresolved issues, ensuring timely responses within agreed SLAs.

Partner with internal teams for cross-functional tasks such as testing, training, and process improvement.

• Client Training:

Conduct remote and onsite sessions for end users to help them understand system functionalities and best practices.

• Continuous Improvement:

Proactively identify recurring issues and implement preventive measures to enhance system stability.

• Production Validation & Testing:

Perform post-implementation testing to verify the resolution of reported defects and validate system changes.

Requirements

• Technical Skills:

Strong knowledge of SQL for data queries and troubleshooting.

Hands-on experience with REST/SOAP APIs, including testing via tools like Postman.

Familiarity with enterprise applications such as Yardi, MRI Software, Procore, and IVIVA, RapidGlobal.

Experience in cloud integration and debugging applications built on .NET frameworks is a plus.

Knowledge of real estate enterprise software platforms & help desk support processes is considered an asset.

Familiarity with applications such as Yardi, MRI Software, and Procore will be advantageous.

• Soft Skills:

Excellent analytical skills to quickly understand and resolve complex issues.

Strong communication skills to engage with technical and non-technical stakeholders effectively.

Ability to manage stress and handle aggressive timelines or challenging clients.

• Industry Knowledge: Understanding real estate, property management systems, and accounting processes is preferred.

• Tools: Familiarity with ticketing systems, remote desktop applications, and collaboration platforms (e.g., Teams).

Education and Experience:

Bachelor’s degree in computer science, IT, or a related field.

2+ years of experience in application support, technical troubleshooting, or a similar role.

Exposure to real estate management systems and global client interactions is an asset.

Work Environment:

Working Hours: 9:00 AM EST to 5:30 PM EST (Canada Time Zone).

Location: In-Office (Markham, Toronto, Canada).

Additional Notes:

The ASE must liaise with team leaders and managers, ensuring alignment with client expectations and internal escalation policies.

Exposure to highly micromanaged environments and readiness to adapt to evolving workflows are required.

This role suits candidates who are passionate about technology, problem-solving, and delivering exceptional client experiences. We encourage you to apply if you are eager to work in a dynamic, fastpaced environment.

Apply on assetsoft.zohorecruit.com About employer

More about this job

Responsibilities

The Application Support Engineer provides end-to-end support for business-critical applications by resolving incidents and performing root cause analysis. They also collaborate with internal teams and vendors while conducting client training and maintaining a comprehensive knowledge base.

Requirements

Candidates must have a bachelor's degree in computer science or a related field and at least 2 years of experience in technical troubleshooting or application support. Strong proficiency in SQL, API testing, and familiarity with enterprise software platforms is required.

Skills

SQL
REST APIs
SOAP APIs
Postman
Troubleshooting
Incident Management
Root Cause Analysis
Technical Support
Data Analysis
Client Training
Documentation
System Testing
Debugging
Real Estate Software
Help Desk Support
Communication

Visa sponsorship

Not detected in the job text

Keywords

Application Support
SQL
REST
SOAP
Postman
Yardi
MRI Software
Procore
IVIVA
RapidGlobal
DotNet
Cloud Integration
Ticketing System
Real Estate
Property Management
Accounting
Technical Troubleshooting
Incident Management
Root Cause Analysis
API
Help Desk
Production Support
System Stability
Data Exchange
Software Testing
Client Relations
SLA
Remote Desktop
Collaboration
Database

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Jobs in Canada