Jobs in Canada

Group jobs by employerEmail me new jobs Save this search

Added 4 months ago
Q
Sr. Staff Engineer, CPU Software Test Engineer (Server)
Qualcomm
Markham, ON
- Full-time
As a Qualcomm Software Engineer, you will design, develop, create, modify, and validate embedded and cloud edge software, applications, and/or specialized utility programs that launch…
Added 5 months ago
KC
Forward Deployed AI Engineer
Keyrus Canada
Toronto, ON · Montreal, QC
- Full-time
📍 Location: Hybrid – Toronto or Montreal, Canada (2 days per week at the office)
Added 2 months ago
Simulation (Houdini) - Technical Engineer
Sony Pictures Imageworks
Vancouver, BC
…work effectively with minimal supervision alongside a Lead Software Engineer or Architect. The ideal candidate thrives in a fast-paced production environment where priorities can shift…
Added 2 months ago
TC&IS System Engineer
Alstom
Saint-Bruno, QC
Could you be the full-time System Engineer for Signaling Systems in Saint-Bruno we’re looking for?
Added 4 months ago
T
Ingénieur en verification RF/ RF Test Engineer
Telesat
Gatineau, QC
- Full-time
Added 4 months ago
R
Senior Application Engineer / Senior Field Application Engineer
Ranovus
Ottawa, Ontario
- Full-time
5+ years of experience as a Field Application Engineer, Application Engineer, or System Engineer in a semiconductor, optical, or systems company
Added 2 months ago
N
ML Solutions Architect - Architecte de solutions ML
NBCUniversal
Montreal, QC
- Full-time
We are seeking an ML Solutions Architect who brings broad software engineering expertise along with strong machine learning-adjacent experience. In this role, you will lead the high-level…
Added 2 months ago
N
ML Solutions Architect - Architecte de solutions ML
NBCUniversal
Montreal, QC
- Full-time
We are seeking an ML Solutions Architect who brings broad software engineering expertise along with strong machine learning-adjacent experience. In this role, you will lead the high-level…
Added 2 months ago
CG
Senior iOS Engineer
Credit Genie
Toronto, ON, Ontario
- Full-time
We are looking for a Senior iOS Engineer to help architect our Mobile Apps for the next 2-3 years of growth. The ideal candidate should have experience leading the design and development of…
Added 4 months ago
M
Systems Engineer, Synthetic Aperture Radar (SAR) Payload
MDA
Richmond, British Columbia · Sainte-Anne-de-Bellevue, Quebec
- Full-time
MDA is seeking a SAR Payload System Engineer to support our current and next‑generation earth observation and remote sensing satellites. The SAR System Engineer will own the definition,…
Added 2 months ago
Q
Senior Director, Technology
Qualcomm
Ottawa, ON
- Full-time
…create a smarter, connected future for all. As a Qualcomm ASIC Engineer, you will define, model, design (digital and/or analog), optimize, verify, validate, implement, and document IP…
Added 4 months ago
KC
Senior Satellite Systems Designer - Platform Architect
Kepler Communications
Toronto, ON
- Full-time
Drive cross-functional integration and interface management across hardware, software, avionics, RF, payload, mission operations, and ground systems.
Added 6 months ago
A
Application Support Engineer - Canada
Assetsoft
The Archipelago Township, Ontario · Markham Central, Ontario
- Full-time
The Application Support Engineer (ASE) is a hybrid techno-functional role responsible for providing endto-end support for business-critical applications, proactively resolving issues, and…
Added 4 months ago
A
Lead Electrical Engineer
Ameresco
Richmond Hill, Ontario · Canada - Ontario - Richmond Hill
- Full-time
Ameresco is currently looking for a Lead Electrical Engineer who will support the project team reporting directly to the Manager of Electrical Engineering. This is a hybrid position based…
Added 4 months ago
CS
Inference ML API SDET
Cerebras Systems
Toronto, Ontario
- Full-time
This role follows a hybrid schedule, requiring in-office presence 3 days per week
Added 2 months ago
A
Senior Electrical Engineer
AECOM
Sudbury, ON · Calgary, Alberta
- $120,000 to $200,000 CAD / year
- Full-time
Functional design and coordination of automation systems (integration by others), including programmable logic controllers (PLCs), distributed control systems (DCS), and supervisory control…
Added 4 months ago
CC
Senior Hardware Engineer (Systems) - Onsite Position
Curtiss-Wright Corporation
Ottawa, Ontario · Canada-Ottawa
- Full-time
Senior Hardware Engineer (Systems)- Onsite Position
Added 4 months ago
B
Product Engineer (Chemicals)
Basetwo
Remote, Canada
- Remote
…in chemical engineering, manufacturing, digital twins, and software development to solve high-impact industrial…
Added 4 months ago
T
Ingénieur en verification RF/ RF Test Engineer
Telesat
Gatineau, Quebec
- Full-time
Added 4 months ago
W
Staff Software Development Engineer
Wagepoint
Remote, Canada
- $140,000 to $170,000 CAD / year
- Full-time
- Remote
You have experience with AI/ML integration in software systems.
Added 4 months ago
IL
Senior Software Quality Engineer
Invesco Ltd.
Charlottetown, Prince Edward Island
- Full-time
The Senior Software Quality Engineer leads the design, execution, and oversight of complex test strategies to ensure the delivery of high quality, reliable software products for Invesco’s…
Added 4 months ago
EM
Embedded Software Engineer, Markham
Evertz Microsystems Limited
Markham, ON
- Full-time
Evertz is looking for an Embedded Software Engineer to be part of Markham Engineering team responsible for the Design and Development of new video routing and Video centric IP switching…
Added 4 months ago
S
Programming - (Various Disciplines) - Talent Pool (N America)
Side
Remote, Canada
- Contract
- Remote
Collaborate with cross-disciplinary teams to ensure smooth integration of art, design, and systems
Added 4 months ago
S
Air Systems/Pneumatics Engineer
SOGECLAIR
Remote, Canada
- Full-time
- Remote
Act as a systems engineer and carry out pneumatics discipline activities.
Added 4 months ago
S
Air Systems/Pneumatics Engineer
SOGECLAIR
Remote, Canada
- Full-time
- Remote
Act as a systems engineer and carry out pneumatics discipline activities.

Assetsoft

Application Support Engineer - Canada

The Archipelago Township, ON, Canada
Markham Central, ON, Canada

Full-time

Apply on assetsoft.zohorecruit.com About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: 2+ years of experience in application support, technical troubleshooting, or a similar role.
Posting language: English
Posted: May 14, 2026

Original job description

Job Description

Position Overview:

The Application Support Engineer (ASE) is a hybrid techno-functional role responsible for providing endto-end support for business-critical applications, proactively resolving issues, and documenting solutions to ensure knowledge transfer and efficient onboarding. As a key application help desk and production support team member, the ASE ensures the smooth operation of software systems while working collaboratively with clients, internal teams, and external vendors.

Responsibilities:

• Incident Management:

- Serve as the primary point of contact for client-reported application issues raised through ticketing systems, email, or communication channels (e.g., Teams).

• Troubleshooting & Root Cause Analysis:

Analyze, troubleshoot, and resolve application-related issues, including access, performance, and configuration problems.

• Technical Expertise:

- Query and analyze SQL databases to retrieve data and resolve discrepancies.

Test and debug API integrations for real-time data exchange between software systems (e.g., MRI, IVIVA).

Investigate browser-specific issues and recommend solutions (e.g., clearing cache).

• Documentation:

Maintain a well-documented knowledge base with step-by-step guides for common issues.

Log all incidents in a ticketing system, including troubleshooting steps and resolutions, to ensure traceability and consistency.

• Collaboration:

Work closely with software vendors to escalate unresolved issues, ensuring timely responses within agreed SLAs.

Partner with internal teams for cross-functional tasks such as testing, training, and process improvement.

• Client Training:

Conduct remote and onsite sessions for end users to help them understand system functionalities and best practices.

• Continuous Improvement:

Proactively identify recurring issues and implement preventive measures to enhance system stability.

• Production Validation & Testing:

Perform post-implementation testing to verify the resolution of reported defects and validate system changes.

Requirements

• Technical Skills:

Strong knowledge of SQL for data queries and troubleshooting.

Hands-on experience with REST/SOAP APIs, including testing via tools like Postman.

Familiarity with enterprise applications such as Yardi, MRI Software, Procore, and IVIVA, RapidGlobal.

Experience in cloud integration and debugging applications built on .NET frameworks is a plus.

Knowledge of real estate enterprise software platforms & help desk support processes is considered an asset.

Familiarity with applications such as Yardi, MRI Software, and Procore will be advantageous.

• Soft Skills:

Excellent analytical skills to quickly understand and resolve complex issues.

Strong communication skills to engage with technical and non-technical stakeholders effectively.

Ability to manage stress and handle aggressive timelines or challenging clients.

• Industry Knowledge: Understanding real estate, property management systems, and accounting processes is preferred.

• Tools: Familiarity with ticketing systems, remote desktop applications, and collaboration platforms (e.g., Teams).

Education and Experience:

Bachelor’s degree in computer science, IT, or a related field.

2+ years of experience in application support, technical troubleshooting, or a similar role.

Exposure to real estate management systems and global client interactions is an asset.

Work Environment:

Working Hours: 9:00 AM EST to 5:30 PM EST (Canada Time Zone).

Location: In-Office (Markham, Toronto, Canada).

Additional Notes:

The ASE must liaise with team leaders and managers, ensuring alignment with client expectations and internal escalation policies.

Exposure to highly micromanaged environments and readiness to adapt to evolving workflows are required.

This role suits candidates who are passionate about technology, problem-solving, and delivering exceptional client experiences. We encourage you to apply if you are eager to work in a dynamic, fastpaced environment.

Apply on assetsoft.zohorecruit.com About employer

More about this job

Responsibilities

The Application Support Engineer provides end-to-end technical and functional support for business-critical applications, focusing on incident management and root cause analysis. They are responsible for querying databases, debugging API integrations, and collaborating with vendors to ensure system stability.

Requirements

Candidates must have a Bachelor's degree in IT or Computer Science and at least 2 years of experience in application support. Proficiency in SQL, API testing tools like Postman, and familiarity with real estate enterprise software is required.

Skills

SQL
REST/SOAP APIs
Postman
Yardi
MRI Software
Procore
IVIVA
RapidGlobal
.NET Framework
Incident Management
Root Cause Analysis
Technical Troubleshooting
Client Training
API Debugging
Production Validation
Knowledge Base Documentation

Visa sponsorship

Not detected in the job text

Keywords

SQL
REST API
SOAP API
Postman
Yardi
MRI Software
Procore
IVIVA
RapidGlobal
.NET
Real Estate Management Systems
Property Management
Incident Management
SLA
Production Support
Help Desk
Root Cause Analysis
Cloud Integration
Technical Troubleshooting
Enterprise Software

Report this job

Work requirements

Jobs in Canada